Trusted Agent profile · York
★★★★★
1,016 reviews across 2 platforms
5 Peckitt Street, York, YO1 9SF, YO1 9SF
Mudd and Co's office in York, at 5 Peckitt Street, is rated 4.4 out of 5 across 1,016 reviews on two platforms, including 13 Google reviews rated 2.2.
Every review we hold for the York office, from every platform, shown as written. First names only.
5/5
TrustpilotSales team are truly fantastic
Sales team are truly fantastic. Especially Lauren and Jasmine. Pleasure to deal with, can’t wait to move in!!
Hi Chris. Thank you for taking the time to leave a review of your experience with us so far. We wish you all the best for the rest of the journey into your new home. Please do come back and let us know more about your experience once your are in your new home!Kind regards, Sam
5/5
TrustpilotGreat experience
Very helpful from reservation, purchase and after sales. Thank you Lauren, Tony, Dave and the team! Carolyn
Thank you for taking the time to leave this review. We’re really pleased to hear of the service you received. Wishing you many years of health and happiness in your new home. Kind regards, Charlotte.
5/5
TrustpilotHollie is brilliant and so helpful as…
Hollie is brilliant and so helpful as is site manager Simon. Queens Court Beverley
Thank you for taking time to leave your review. We’re really happy to hear that you have been so well looked after by the Queens Court team. We will pass your feedback on, they will be thrilled. We wish you many happy years in your new home. Kind regards, Sam
5/5
TrustpilotFantastic service from the first visit…
Fantastic service from the first visit to moving in and it still continues!
Good morning, Tammy. We are delighted to hear about the fantastic service you have received. It's great to know that the team member at Nursery Fields were so helpful and patient. We appreciate your kind words. Kind wishes, Isla.
5/5
TrustpilotKatie is very friendly and helpful
Katie is very friendly and helpful. She is very knowledgeable to the site and explain everything in details to us.
Thank you for your kind feedback about Katie We will make sure she sees this, she will be delighted. We wish you many happy years in your new home. Kind regards, Sam
5/5
TrustpilotPrevious experience of buying a…Barratt’s home purchase
Previous experience of buying a Barratt’s home, as always Angie was extremely helpful, helping me through the whole process, it was a pleasure dealing with her.
Good afternoon,Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotA long wait but helpful staff along the way
All staff have been friendly and helpful throughout a long process waiting for our house to be built, we have been kept updated of any issues or changes to our build and have always been able to visit to see progress. Now we are in, the site supervisor can’t do enough to help as we go through snagging etc
Thank you for your review Steve, it is very much appreciated by all of us here at Barratt Homes. We’re really happy to hear that you have been so well looked after by the team. We will pass your feedback on, they will be thrilled. We wish you many happy, healthy years in your new home. Kind regards, Charlotte.
5/5
TrustpilotGreat Customer Service
Jackie has been great from our first visit and we're looking forward to moving in within the next month or so
Thank you for taking the time to leave a review of your experience with us so far. We wish you all the best for the rest of the journey into your new home. Please do come back and let us know more about your experience once your are in your new home!Kind regards, Sam
5/5
TrustpilotFirst impressions
Only just begun purchase but to date everyone has been very helpful and supportive - particularly Tara. Thank you.
Hi Carole. Thank you for sharing the start of your experience with Barratt Homes.We’ll make sure Tara and the team at Martello Lakes get to see your great feedback! Kind regards, Sam
5/5
TrustpilotMichael@Barratt
Michael. Michael has been so helpful, he has also kept me updated and encouraged me to keep in touch.He is well versed with his product and in my opinion is an asset to Barratt.
Good morning,Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure Michael gets to see your great feedback! Kind regards, Ros
5/5
TrustpilotSmooth communication
Smooth communication, active listening and help with settling down. You are the best🫡
Hi Odunayo, Thank you for your review, we are really pleased the house buying process has been so smooth and that you are settled in your new home. We'll be sure to pass your feedback over to the team. Kind wishes, Alice from the Barratt Homes team.
5/5
TrustpilotOur experience was really fast and an…
Our experience was really fast and an easy process for us as first time buyers. Hannah was lovely and very knowledgeable!
Thank you for your valuable feedback, Jen, it is very much appreciated! We wish you many happy years in your new home. Kind regards, Sam
5/5
TrustpilotThe experience with Ash Hodge’s has…
The experience with Ash Hodge’s has been excellent. A great professional and fantastic customer care.Would recommend Ash to anyone.Thanks Ash for helping us
Thank you for your kind feedback about Ash. We will make sure they see this, they will be delighted. We wish you many happy years in your new home. Kind regards, Charlotte.
5/5
TrustpilotDuring the buying process they were…FANTASTIC
During the buying process they were always very prompt in answering any questions,Very professional.Fiona and Michael were fantastic at the spitfire Green office .
Good morning,Thank you so much for taking the time to leave us a review, it really means a lot to us. We're pleased to hear of the service you've received. Wishing you many happy and healthy years in your new home. Kind regards, Ros
5/5
TrustpilotGreat support from beginning to end
From the first day we met Josh and had a show around the show house, putting down our deposit, keeping in touch right up to moving day when transfer of money was a bit slow, being in our 70's we were panicking a bit but he was their to help and assure us that all would be alright, great support from beginning to end from Josh and Barrett's.
Hi John. Thank you for your kind feedback about Josh. We will make sure he sees your lovely review, he will be delighted. We wish you many happy years in your new home. Kind regards, Sam
5/5
TrustpilotProfessional and positive experience
Professional and positive experience. Karen is my highlight, she tells you clearly what is obtainable with good attitude. Luke was also very helpful and friendly.
Thank you for sharing the start of your experience with Barratt Homes. We’ll make sure Karen gets to see your great feedback! Kind regards, Charlotte.
5/5
TrustpilotLouise at Wallacefield was fantastic.
Louise at Wallacefield was fantastic.Friendly and very informative. Pleasure doing the deal.
Hi Jamie. Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure Louise gets to see your great feedback! Kind regards, Sam
4/5
TrustpilotRecent purchase
Recently bought an apartment with Barratt. The sales process was good, however they could be more proactive giving you updates about the construction process and next steps after you sign your contract. The completion date of my apartment has been recently delayed - shall update again once we get to see the apartment and obtain the keys.
Thank you for your review, it is very much appreciated by all of us here at Barratt Homes. We will share your feedback with the Hayes Village team. Wishing you many happy years in your new home. Kind regards, Sam
5/5
TrustpilotExcellent sales team and staff
Very friendly service from the get go. The sales team I had were so accommodating towards us, explaining everything in simple terms we would understand and going above and beyond to support visits especially for me who works away and was not able to visit as much as I could. They were also very quick at responding to any questions we may have had.
Hi Callum. Thank you for taking time to leave your review. We’re really happy to hear that you have been so well looked after by the Kings Lodge team. We will pass your feedback on, they will be thrilled. We wish you many happy years in your new home. Kind regards, Sam
4/5
TrustpilotExcellent customer service
The support I received from their amazing staff - Amanda Grierson and Nicole Soppitt was very helpful. Their attention to detail was incredible.
Good afternoon,Thank you for your kind feedback about Amanda and Nicole. We will make sure they see this and they will be delighted. We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotVery helpful at the Newport Isle of…
Very helpful at the Newport Isle of Wight Office, particularly Amber, Maggie & Pam. They are all staff you should be proud to have working for you.
Thank you for sharing the start of your experience with Barratt Homes. We’ll make sure Amber, Maggie and Pam gets to see your great feedback! We wish you all the best for the rest of the journey into your new home. Kind regards, Charlotte.
5/5
TrustpilotSo far so good
I was very impressed by the customer service. All my questions were answered and there was definitely no hard sell, on the contrary. I felt that I could have walked away and not wasted Barratt’s time. I hope this level of service continues throughout the sales process and after they have my money. Hollie did a superb job and would recommend her to any potential buyers.
Hi Michael. Thank you for sharing the start of your experience with Barratt Homes.We’ll make sure Hollie gets to see your great feedback! Kind regards, Sam
5/5
Trustpilotif i could give more than 5 stars i…
if i could give more than 5 stars i would! we cannot thank joshua & ade enough, they have both been so helpful . our house is perfect! we have had a few small snagging issues and they have been sorted very quickly.they are still building around us but have kept the roads clean and all they builders are friendly and polite
Hi Staci. Thank you for taking the time to leave us a review. We are pleased to hear you are happy with your new home and of the service you've received. Wishing you many happy years in your new home. Kind regards, Sam
5/5
TrustpilotBarratt have been amazing so far…
Barratt have been amazing so far especially Nicole and Claire at West Meadows, they are both so helpful and knowledgeable, nothing is too much trouble
Good evening,Thank you for taking the time to leave us a review. We are pleased to hear you are happy with the service you have received and we will pass on your feedback to the West Meadows team. We wish you many happy years in your new home. Kind regards, Ros
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
