Trusted Agent profile · York
★★★★★
2,960 reviews across 2 platforms
2 Low Ousegate, York, YO1 9QU
Linley & Simpson's office in York, at 2 Low Ousegate, is rated 4.6 out of 5 across 2,960 reviews on two platforms, including 803 Google reviews rated 4.4.
Every review we hold for the York office, from every platform, shown as written. First names only.
5/5
TrustpilotThe best experience
The best experience. Such lovely and helpful people. Emilia has helped me throughout everything.
Hi Charlotte, thank you for taking the time to leave me such a kind review. All the best with your upcoming move!, Emilia
1/5
GoogleReally sneaky estate agency. They have the worst properties to rent but always too expensive for what they offer. When they have a good one, they publish it through the night on different platforms, and it doesn't matter how many emails you write or how soon you call: they already gave it to someone else. Not a very honest or fair practice.
5/5
TrustpilotGreat experience !
I had a fantastic experience with your agency recently! The team was professional, friendly, and went above and beyond to ensure everything went smoothly. Thank you for your excellent service. I’ll definitely recommend you to others!
5/5
TrustpilotProfessional
Shown around a property by Aiden, very professional and answered all my questions :)
I’m glad I was able to help, thank you for the review. - Aiden
5/5
TrustpilotSam Priestly who we met with was really…
Sam Priestly who we met with was really lovely and so helpful. Great asset for the team!
It was great to meet you at the property, Thank you for taking the time to leave a review. Its really appreciated!
5/5
TrustpilotExcellent Agent
Excellent Agent, I've been renting with them for couple of years and the communication, maintenance booking, everything was smooth. Maintenance issues sorted very quickly. I would rent with them again.
Thank you for your lovely feedback and review!
5/5
GoogleI have recently had first class service with Tom Wilcox at Linley & Simpson. If I've had to leave messages asking for Tom to get in touch he has always done so! All dealings have been excellent and all has gone smoothly, so thank you.
Thank you so much for this brilliant review, we're so glad that Tom called you back when asked, this is the level of customer service we strive for across the business and we'll make sure Tom gets to know about your feedback too.
5/5
TrustpilotQuick response and resolution
I got a response and resolution to my query within about 10 mins of submitting it.
Thank you for your review Martin!
5/5
TrustpilotCarrie showed us around she was really…
Carrie showed us around she was really polite and happy to answer all questions. Thank you
Thank you Habibha for your lovely review. It was lovely to meet you!
5/5
TrustpilotAll team so helpful every step of the…
All team so helpful every step of the way. Made it simple and easy
Thank you for your feedback! We're thrilled to hear that our team was helpful and made the process simple and easy for you. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to assisting you again in the future!
5/5
TrustpilotIt was a great viewing arranged and…
It was a great viewing arranged and very specific and technical.
Thank you for your feedback!
5/5
GoogleExcellent estate agents. Really helpful and really nice. Had Harry deal with myself and was just super helpful and a really friendly approachable guy. Would hugely recommend.
Thanks Drew. It was a pleasure to deal with you!
5/5
TrustpilotExcellent Service
Brilliant service from Ellie - helped set me up with my application with quick and helpful responses.
Dear Yaaseen, I appreciate the kind words. It was lovely to meet you for our viewing, and I look forward to seeing you on key collection day! - Ellie
5/5
TrustpilotFantastic!
Incredibly helpful during the process to organise student accommodation. Couldn't be more grateful of Wendy, thank you!
Hi Louise, I’m really glad I could help ease the stress of finding and securing student accommodation. I wish Matthew all the best. Wendy
5/5
GoogleHi, Harry Russell at Linley & Simpson helped me a lot in scheduling the viewing for a property I was interested in. Customer service is really great. Would recommend L&S.
Ramu, thank you. You know where to find me if you have any questions whatsoever!
5/5
TrustpilotAgent be on time always and behave very…
Agent be on time always and behave very professionally.
Thank you for your feedback! We're glad to hear that the agent has been punctual and professional. If there's anything else we can assist you with, feel free to reach out!
5/5
Trustpilotsatisfied with service
Spencer put in the effort to explain any and get over any complications efficiently.
Hi ErikThanks for taking the time to leave the positive feedback. There were a few moving parts to the application but I'm glad I was able to navigate the issues and help you find your new home in the city.Good luck with the moveThanksSpencer
5/5
GoogleTalked with Harry Russell today just to get some initial information on potential properties to rent. He was very helpful answering all my questions and was very friendly. Great customer service.
Thank you very much, I’m always happy to help. Harry
4/5
GoogleI found my house through them, I should thank Jack especially for his help in choosing the right house. Thanks again..
5/5
Google5 STARS for Linley & Simpson York especially to Tom Wilcox for his service and for being ever so efficient and kind to us whilst we were on the hunt for a new place to stay. :D
Thank you so much for taking the time to leave us a rating!
5/5
TrustpilotCommunication was excellent and the…
Communication was excellent and the service we received was very good.
Thank you Emma, your feedback is very much appreciated!
5/5
TrustpilotProfessional.
Good,he gave me all the information I required as regards the property.
Thank you for your feedback! I'm glad to hear that you received all the information you needed about the property. Providing clear and comprehensive details is important to us, and it's great to know we met your needs.
5/5
TrustpilotQuick response and friendly
The overall experience was excellent. Aiden showed us the property and answered all our questions patiently.
Thank you Sharat, I am glad we could make things works. - Aiden
5/5
TrustpilotRecently sold my city flat and can't…
Recently sold my city flat and can't fault the service provided by Alix Shaw. Highly recommenede
Thanks so much for your kind words Mel! Please let me know if we can help in any way in the future!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Linley & Simpson York hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near York.
