5/5
TrustpilotLovely and friendly lady Kelly who…
Lovely and friendly lady Kelly who showed me round and explained everything
Agent replied · 24 August 2024
This is so wonderful to hear, thanks Amanda!
Trusted Agent profile · York
Linley & Simpson York reviews
★★★★★
2,959 reviews across 2 platforms
2 Low Ousegate, York, YO1 9QU
Linley & Simpson's office in York, at 2 Low Ousegate, is rated 4.6 out of 5 across 2,959 reviews on two platforms, including 803 Google reviews rated 4.4.
Reviews
Every review we hold for the York office, from every platform, shown as written. First names only.
Trustpilot4/5
TrustpilotYou guys are doing great job
You guys are doing great job, you're not doing bad at the moment. I relished the attention you gave us on the day we moved in and afterwards. Cheers.
Agent replied · 30 September 2023
Thanks for your honest feedback!
5/5
GoogleJust agreed a let with L&S on a beautiful apartment I’m absolutely in love with. Was shown round by Jack who was lovely and really chatty and helpful! Everything has gone swimmingly so far and I’m very excited for the move... Thank you!
Agent replied · 1 October 2023
Thanks for the review Chloe, I am so glad you are excited for the move and delighted you are happy with our service Leon Green Customer Service Manager
5/5
TrustpilotBrad G was incredibly professional and…
Brad G was incredibly professional and handled the call perfectly.
Agent replied · 24 August 2024
Great to speak to you Joe. I’m very happy that you found our discussions to be of high standard, as we pride ourselves in our customer service. Thanks for the review, and good luck with your viewings!
5/5
TrustpilotI had issues concerning damp at my…
I had issues concerning damp at my apartment, Emily sorted out the issue.
Agent replied · 24 August 2024
We are glad Emily helped out!
5/5
TrustpilotVery friendly and professional always…
Very friendly and professional always available for any queries. From house viewing to finally moving in the process with Linley and Simpson was made simple through their amazing service!
Agent replied · 30 September 2023
Thank you for your review, we are so pleased to read you are happy with our service!
5/5
GoogleAndy Grice showed us around Sycamore farm and was excellent. He made us feel very welcome and made the viewing an enjoyable experience.
Agent replied · 26 November 2023
Hi Joss, We are so glad that we were able to help you find your future dream home. Thanks for the lovely review We wish you all the best in the future. Andy
5/5
TrustpilotCarrie showed us round some houses
Carrie showed us round some houses, very knowledgable and answered all our questions
Agent replied · 24 August 2024
Thank you for your review. It was lovely showing you around!
5/5
TrustpilotTom has and continues to be a very…
Tom has and continues to be a very professional and polite estate agent., all emails are replied to with speed and precision, He is and continues to be a huge help in securing our new home ., A credit to the company . Would highly recommend .
Agent replied · 30 September 2023
Thanks for the review, I am pleased we helped find you a new property. We appreciate you taking the time to write the reviewLeon GreenCustomer Service Manager
5/5
GoogleJust completed our purchase and can't thank Coalters enough. They were friendly, flexible, great at communicating and never pushy with us. Genuine people who make it their mission to match buyers with the right homes. Thanks again!
5/5
TrustpilotVery good
Ok , very calm and responsible Zak jilaani .
Agent replied · 24 August 2024
Thank you for your great review about Zak!
5/5
TrustpilotSlick professional operation
Slick professional operation for time poor landlords. Loved the personal touch and clarity!
Agent replied · 24 August 2024
Thanks for this great review Dave!
5/5
GoogleGood experience with Lindley and Simpson so far, they have offered support when needed and were very professional. A big shout to Maja and Andy L who have been extremely helpful
Agent replied · 1 October 2023
Thank you Matthew for your kind review, its been really great working with you - Maja & Andy
5/5
TrustpilotGreat experience from booking a viewing…
Great experience from booking a viewing to confirmation application.
Agent replied · 24 August 2024
Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our service, from booking a viewing to confirming your application. We strive to make the process as smooth and pleasant as possible for our clients. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
5/5
TrustpilotExcellent Service and help from…
Excellent Service and help from Stephen. Thanks again.
Agent replied · 22 October 2024
Thank you for your brilliant review Richard. Stephen is always happy to help with difficult deposit negotiations to ensure all parties are dealt with fair!
5/5
TrustpilotAiden wast really helpful and met us at…
Aiden wast really helpful and met us at the property in good time
Agent replied · 24 August 2024
Thank you for the review! - Aiden
1/5
TrustpilotAvoid this letting agent like the…
Avoid this letting agent like the plague, great company until you have paid your deposit and tied into contract then terrible! never responded to emails, ignored issues and then when leaving the property in a much cleaner state than when I moved in they tried to charge me £250 to replace 1 bulb (which was out when I moved in) Clean some dust from inside a wall heater cover I never used and to touch up 3 screw holes which had been filled but not painted as I was unable to get a tester pot of paint due to shops being closed. Honestly shocking.
1/5
GoogleVery let down by this company who ignores responding to problems and obviously doesn’t care about your complaints. Seems money is all they care about
5/5
TrustpilotVery smooth selling process
Very smooth selling process. Fantastic communications throughout
Agent replied · 22 October 2024
Thank you for your review, it has been a pleasure working with you throughout the sale. - Cal
3/5
TrustpilotA few years ago I gave them a 5 star…
A few years ago I gave them a 5 star review. This is an update on my review. The communication is dreadful and whenever you email it's someone different and you never know whether your speaking to or emailing the right person. Not sure if it's maybe new staff. But I am paying for a service and feel the service let's them down.
5/5
TrustpilotSpencer carried out his task very well…
Spencer carried out his task very well was courteous and helpful throughout
Agent replied · 24 August 2024
Thanks for taking time to leave your feedback. Positive feedback is always a good indicator that we're getting things right with the service we provide.Many thanksSpencer
5/5
TrustpilotKirk Marrott (review)
Quick answers, polite.
Agent replied · 29 December 2024
So happy Kirk was polite, thank you for your feedback!
5/5
Trustpilotexcellent job showing me round the flat
Agent replied · 22 October 2024
Thank you for your feedback Dennis!
5/5
TrustpilotGreat experience with Spencer
Great experience with Spencer, very knowledgeable and incredibly helpful!
Agent replied · 24 August 2024
Hi Jacob,Thanks for the review and the positive feedback.I'm glad the journey through was worth it in the end and we managed to find you a great apartment.Good luck with the move and the new job.ThanksSpencer
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