Trusted Agent profile · York
★★★★★
2,960 reviews across 2 platforms
2 Low Ousegate, York, YO1 9QU
Linley & Simpson's office in York, at 2 Low Ousegate, is rated 4.6 out of 5 across 2,960 reviews on two platforms, including 803 Google reviews rated 4.4.
Every review we hold for the York office, from every platform, shown as written. First names only.
5/5
TrustpilotSpencer from Linley and Simpson was…
Spencer from Linley and Simpson was really helpful. He understood my needs and patiently showed me around !
Thanks so much for taking time to leave me a positive review. I know you have a lot going on after a recent relocation to the city, so I am glad I have been able to remove the stress of finding a comfortable place to stay.Good luck with the move and everything else.ThanksSpencer
5/5
TrustpilotVery good experience with Zak Jilaani
Very good experience with Zak Jilaani, he show me two properties, and he answered all my questions profesionaly
Wonderful that you were happy with Zak and he showed you a couple of options for renting!
3/5
TrustpilotI'm still waiting for an update re the…
I'm still waiting for an update re the outside area being cleaned. I'm not putting any netting up until that is done. I'm now about 4 weeks in trying to get this resolved
We are sorry for any delay, however, this has now been completed and all works carried out.
5/5
GoogleWe were very happy working with Laura and Mike. They were extremely helpful in showing us the property and taking us through the letting process. The level of professionalism at Coalters is consistently much higher than other estate agents we've dealt with.
5/5
TrustpilotIt was very clear and kind experience…
It was very clear and kind experience for me with Aiden Hamilton.
Thank you for your kind words, hopefully things work out.
5/5
TrustpilotFast easy process with Lisa
Fast easy process with Lisa Thank you for your help and efficiency! Very clear and I understood every step.
Thank you for leaving me a five star review, I’m glad I could help!
5/5
Googlestaff are so polite responds very shortly i like their service definitely i will recommend them and specially courtney benson she is very helpfull.... Thank you
Thank you so much for your kind words, I’m really happy I could help - Courtney!
1/5
TrustpilotLandlords avoid!
As a landlord, I really don't rate L&S. They seem to forget that as my agent, they should be acting in my best interests - they don't. It often feels they're too big to care and the failings and inefficiencies (which are numerous) always seem to be the fault of another anonymous department. It's difficult to even raise issues, as dedicated landlord contacts (actual individual people, with whom a landlord could have an ongoing relationship) have been replaced by generic email addresses. Very little substance to what is a weak service!
5/5
TrustpilotGreat company
Great company, very helpful in getting my flat on the market etc. Thank you!
Thanks for your review!
5/5
TrustpilotAssistance with electricity
I experienced a circuit tripping in my house which over the weekend but was promptly assisted with services .
Thank you for your review. We were pleased to be able to help and arrange for the electricity supply to be restored quickly over the weekend!
5/5
TrustpilotVery thorough and professional in all…
Very thorough and professional in all aspects of the work carried out to ensure a smooth move took place.
Thank you for your kind review Reece. We hope you are settling in nicely at your new home!
5/5
TrustpilotHad a great conversation with Kirk and…
Had a great conversation with Kirk and helped me in finding a better deal.
Thank you for your review! We're thrilled to hear that Kirk was able to assist you in finding a better deal and that you had a great conversation. Customer satisfaction is our top priority, and it's always wonderful to receive feedback that our team is meeting your needs. If there's anything else we can help you with, please don't hesitate to reach out.
1/5
TrustpilotInflexible and poor service
I was calling to request some details for an apartment to rent. It is difficult for me to book a viewing in person, so I asked if a video would be possible. I would have most likely gone ahead with the booking anyway. They were unable to provide one. I can hardly see the reason not to, one would think they could have used the time for a physical viewing to film a short video walk through instead. Very disappointed. Needless to say, scant information on any of their properties on their site.
4/5
TrustpilotI was able to get a home after a long…
I was able to get a home after a long search
Congratulations on finding a home! We’re thrilled to hear that your search has finally paid off. If you need any further assistance or have questions as you settle in, feel free to reach out. Enjoy your new place!
5/5
TrustpilotThis is so far the best agent I have met, she is amazing!
This is so far the best agent I have met. She is amazing!
Thank you for the fantastic feedback! We're thrilled to hear that you've had such a positive experience. If there’s anything else we can do for you, just let us know, we’re here to help!
5/5
TrustpilotThanks !!
Kirk looked for a property that suited me to the end. I thank him
This is just what we are here for, matching people and property!
5/5
TrustpilotGeorgia provided an excellent service…
Georgia provided an excellent service assisting with queries regarding change of sharer process! Would highly recommended!
Thanks for your review, I am pleased we have been able to assist you with the change of sharer process!
5/5
TrustpilotI am very satisfied with the viewings
I am very satisfied with the viewings, the agents are very helpful and very friendly, thank you very much.
Thank you for your kind review Laisa!
5/5
TrustpilotHouse Viewing
Answered any questions I had and explained everything in depth. Made us feel comfortable and welcomed!
That's wonderful to hear! We're thrilled that we could answer all your questions thoroughly and make you feel comfortable and welcomed. Providing clear explanations and ensuring your satisfaction are priorities for us. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
5/5
GoogleRachel came to do a valuation for me and my sister in haxby last month. She’s super professional and did a great job explaining everything to us. Would recommend for sure
Thank you for your feedback I really enjoyed meeting you at the valuation!
5/5
GoogleHenry were great! I put my complaint in the system on Satuarday, and I got a new mattress on Tuesday evening! Henry was clear and quick to sort out this problem. Thanks a lot! MLR
5/5
GoogleThe service from Cal Siswick, Linley and Simpson, York, was second to none. Very helpful and attentive. Nothing was too much trouble and she went above and beyond so thanks for everything
It was a pleasure dealing with you Karen. I am glad that everything went well. Many thanks, Cal
4/5
TrustpilotCourtney from Lindley & Simpson was…
Courtney from Lindley & Simpson was polite and helpful, answering any questions about the property professionally.
It's great to hear about your positive experience with Courtney from Lindley & Simpson! Her professionalism, politeness, and readiness to answer your questions about the property reflect well on the service provided. It sounds like Courtney made a positive impression with her helpful approach. If you're considering working with Lindley & Simpson further, it seems like you're in good hands with Courtney.
5/5
TrustpilotRenting Apartment review
Luke and Spencer really helped a lot in finding my new apartment.
Hi Palak,Thank you for taking time to leave the positive feedback. It's always good to hear we hitting the right notes in helping people find a new home.Good luck with the new apartment.ThanksSpencer & Luke
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