5/5
TrustpilotGreat at updating me
Will kept me constantly updated throughout and liased with the seller. He answered my questions on the phone or via email.
Trusted Agent profile · York
Linley & Simpson York reviews
★★★★★
2,959 reviews across 2 platforms
2 Low Ousegate, York, YO1 9QU
Linley & Simpson's office in York, at 2 Low Ousegate, is rated 4.6 out of 5 across 2,959 reviews on two platforms, including 803 Google reviews rated 4.4.
Reviews
Every review we hold for the York office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleGreat service! Spoke to Maja and she was so helpful with every question and query. Made me feel so at ease, she’s a credit to the business!
5/5
TrustpilotFriendly staff quick responses to…
Friendly staff quick responses to requests very helpful . Kelly boot was lovely helpful and went above and beyond
Agent replied · 22 October 2024
We are so pleased Kelly was quick and helpful for you. Thanks for the review!
1/5
GoogleHave been my letting agent for over 2 years. Have lived with a "problem" in the walls that wasn't there when viewing the property, but told would be fixed when moving in. Almost 2 1/2 years later still dealing with the same problem. While they are, FINALLY, dealing with the problems through mold Dr. This could have been dealt with without mould being an issue if they had actually done what they had promised. In short they are another company looking to pass off the health of the Tennant, and the legal risk associated for the landlord, in order to make a profit for themselves. As a landlord, with legal obligations, or a tenant, with rights that they ignore, steer well clear of Linley and Simpson. They don't have either sides best interests at heart, only personal profit.
4/5
TrustpilotThe epitomy of customer service.
They epitomised good customer service. Thank you for helping secure my new sanctuary ❤️
Agent replied · 29 December 2024
Thank you so much for your kind words! We’re thrilled to hear that our team epitomized good customer service and played a part in helping you secure your new sanctuary. Your satisfaction means the world to us, and we’re grateful for the opportunity to assist you.
5/5
TrustpilotExceptional customer service by Zak Jilani
Exceptional customer service provided by Zak Jilani in terms of letting properties. Highly recommend Linley & Simpson if you are looking for new home to rent.
Agent replied · 24 August 2024
Thank you Alina for the wonderful review of Zak!
5/5
TrustpilotThank you to Louise Chisholm Johnson.
Thank you to Louise Chisholm Johnson.Excellent serviceMany thanksJayneThe Tower ApartmentRipponden
Agent replied · 30 September 2023
Thanks for the review, we really do appreciate you telling us how we didCustomer Service Manager
2/5
TrustpilotThis is to notify your office that the contractor was here earlier this morning and the bathroom shower fixed and working perfectly. Thanks 56 Copperfield Mount LS9 OBL
We lodge complain about the bathroom shower for almost 3 months and nothing has been done.This is to notify your office that the contractor was here earlier this morning and the bathroom shower fixed and working perfectly. Thanks56 Copperfield MountLS9 OBL
Agent replied · 30 September 2023
We understand a member of our maintenance team has made contact with you and the repair has been booked in.We are sorry for the delay!
5/5
TrustpilotStephen Shodia
Stephen Shodia - thanks for sorting the balcony door - v efficient
5/5
TrustpilotBoiler fault.
On this occasion I cannot fault the service provided by Rebecca and the boiler engineer, absolutely 10 out of 10. Thank you.
Agent replied · 24 August 2024
Thank you for the positive feedback and I am glad that the issue with the boiler was resolved quickly!
5/5
GoogleJack Drewitt was very friendly and helpful
Agent replied · 1 October 2023
Thank you for leaving us a 5* review! We have passed on your kind remarks to Jack!
5/5
TrustpilotI am always happy when Tyla visit me
I am always happy when Tyla visit me. She is always very kind and helpful.
Agent replied · 24 August 2024
Thank you Anna, so glad you enjoyed the viewing and that we found you a lovely flat! Give me a shout if you need anything else, Jade
5/5
GoogleSuperb service so far. All the guys have been outstanding will the help of my sale. I just want to say a massive Thankyou to Pete, Anthony, Jemma and Laura for really pushing the sale through and getting us way over the asking price. Thanks again.
Agent replied · 1 October 2023
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us!
5/5
TrustpilotThumps up!
The manner of providing detailed information about the property is top notch. The customer service response is also excellent. Thumps up.
Agent replied · 22 October 2024
Thank you so much for the positive feedback! We’re thrilled to hear that you found the detailed information about the property and our customer service to be top-notch. Your kind words and thumbs-up are greatly appreciated.
5/5
GoogleI am a current tenant at the moment and I have had the best experience with L&S! Everything was easy from the get go and all maintenance has been dealt with so quick! Jade looked after us from when we took the property and she has been amazing! Highly reccomend.
5/5
TrustpilotSmooth Experience
Hamaad has helped me book a viewing for tomorrow. He was really patient to clear all my doubts on the property.
Agent replied · 24 August 2024
Thank you for your kind words, Jibral, it was my pleasure getting you booked in!
5/5
TrustpilotBen Holmes - Ilkley
Clear and concise. Answered all questions and took on board what I was looking for and also took me to see other properties based on my requirements
Agent replied · 24 August 2024
Thank you for your review, we look forward to hearing from you once you have made a decision!
5/5
TrustpilotThe viewing was really good
The viewing was really good, Jack was friendly and very attentive.
Agent replied · 30 September 2023
Thanks for the review, I am pleased you enjoyed your viewingLeon GreenCustomer Service Manager
5/5
TrustpilotReally helpful staff
Really helpful staff, organised the viewings with no trouble at all. Brad G was especially helpful on the phone today
Agent replied · 22 October 2024
Your review is much appreciated James, thanks very much for your time on the phone, and good luck with the viewings!
5/5
TrustpilotReally friendly and professional estate…
Really friendly and professional estate agents, who were there every step of the way to ensure a smooth purchase.
Agent replied · 22 October 2024
Appreciate you taking the time to leave a review. I‘m glad the purchase ran smoothly. All the best. - Cal
5/5
TrustpilotVery helpful and great service!!
Very helpful and great service!!Definitely would like to rent with Linley & Simpson from my experience today at Trafalgar house!
Agent replied · 22 October 2024
Thank you so much for your positive feedback! We’re delighted to hear that you had a great experience with us at Trafalgar House. It’s fantastic to know that you found our service helpful and would consider renting through Linley & Simpson. If you have any more questions or need further assistance, please feel free to reach out. We look forward to helping you find your perfect home!
1/5
TrustpilotAs prospective tenants you are treated…
As prospective tenants you are treated like second class citizens. They also use Goodlord for referencing purposes. I would query whether some of their processes are actually legal. They do not tell the truth and we have evidence of this. It is only because of the circumstances we found ourselves in and the house we wanted near relatives was being let by them that we proceeded with this company. It has been a dreadful experience. Sometimes in life we can all face storms and find ourselves in difficult circumstances. The "service" received by Linley & Simpson only added to this.Look at their rating - and I am shocked this company is allowed to continue.
5/5
TrustpilotFabulous service once again !
I have had my properties with this company for many years.Angie, Courtney and Mark have once again worked their magic.The service has been exemplary.
Agent replied · 24 August 2024
Hi Lisa, thank you so much for taking the time to leave us a review, it really means a lot. We are so glad we could get your latest property let and thank you for being so lovely to work with! Kind regards from the Headingley branch
5/5
TrustpilotHappy with that agency, ask for Bradley ;)
We had help from Bradley he’s very professional and accommodating.He understood perfectly what we were after and showed us pertinent properties in our budget
Agent replied · 24 August 2024
Thank you for your review Hammad, you were a pleasure to work with!
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