Linley & Simpson York reviews

★★★★★ 4/5

Google

Finding a property in the UK is difficult and stressful but thanks to Linley & Simpson for helping me find a suitable property. Special thanks to our lovely agent Andy Grice for his incredible service and patient approach.

Sherin · 24 September 2023

★★★★★ 1/5

Trustpilot

Absoloutley disgusting handing my keys…

Absoloutley disgusting handing my keys in and they are trying over charge me like an additional 2 weeks rent, and £132 for end of tenancy clean when in their own words there was a bit of dust and shower smudges. They also claimed they hadn’t received my keys and didn’t end the tenancy until 2 weeks after. The staff they have at the front desk clearly lack training and common sense and they clearly don’t give a crap how they treat tenants. If anyone is moving into 33 balmoral Place brewery wharf I advise you not too as the lights make a horrible buzzing sound and the heating does not work. Lights and electrics are faulty and will probably trip when you move in as they did with me. The staff are unprofessional and extremely incompetent Althea messed up my viewings on 3 occasions originally and I am still receiving text messages from them advising that someone’s coming to view the apartment 3 weeks after I’ve left this just shows how unorganised and incompetent they are. I would seriously advise to use another letting agent.

Umar · 15 November 2022

★★★★★ 5/5

Trustpilot

Great Viewing Experience

Today we viewed a property with Samuel, he was very professional and well informed. We look forward to receiving word from the landlord regarding the property.

Jasmine · 7 June 2024

★★★★★ 5/5

Trustpilot

Fantastic Agent

Kind, friendly and warm agent showed us around the property, she was lovely with the children and answered all questions with fantastic knowledge.

Matthew · 30 July 2024

★★★★★ 5/5

Trustpilot

Fantastic service!

Will from Linley was straight on to the problem, and the plumber, called Phil, was over within 24 hours, sorted it, and did a fantastic job!

Jim · 6 June 2024

★★★★★ 5/5

Google

A huge thank you to Maja for her superb service! Promptly answering any queries and questions we raised. Her professionalism and friendliness was much appreciated, definitely would recommend.

Tiana · 1 April 2023

★★★★★ 5/5

Trustpilot

First inspection completed

First inspection completed - lovely, friendly staff, very informative and helpful (Sally Bird), a pleasure to welcome her (Sally) around our 'home'.

James · 14 August 2024

★★★★★ 1/5

Trustpilot

AVOID 312 ROYAL PLAZA SHEFFIELD

Avoid renting out apartment 312 Royal plaza in Sheffield. The landlord scammed us and literally took our money. He stole 400 from our 600 GBP deposit (each) to fix things that we didn't even damage. He took advantage of the fact that we were students, so we couldn't do much about this as we didn't even know. Now it is obviously too late to take any action. We were in communication with the tenants after us and the landlord nor the company actually fixed the 'apparently' damaged items by 'us'. Which confirms he just stole out money. About the actual company themselves, horrible communication and it took us multiple emails/calls for them to actually answer us back. We chased them for almost two months to get the remaining of our deposit back. Avoid this apartment at all costs no matter how good it seems at first.

Anabel · 8 November 2022

★★★★★ 5/5

Trustpilot

Great Estate Agents

Great Estate Agents. Friendly and professional service from Ellie and Carly. I would recommend.

Sarah · 16 December 2024

★★★★★ 5/5

Trustpilot

Helpful and informative

Zak and Jordan have been very helpful in renting out my property. Guided me all the way from the beginning. Responsive with emails and phone calls. Great experience. Recommended.

Ronald · 4 April 2024

★★★★★ 1/5

Trustpilot

Linley & Simpson leeds city centre branch

Avoid at all costs. Terrible communication between staff and slow on responding. Moved in with cockroaches in my flat and was not able to live in the property for a couple of days but yet still had to pay full rent. The bathroom started leaking and once again was not able to use my bathroom for a couple of days but yet still had to pay full rent. They charged me £140 for end-of-tenancy cleaning even though I left the property on how it was given. Waste of a year of money never again.

Unknown · 2 November 2022

★★★★★ 1/5

Trustpilot

I’m a landlord and until recently had…

I’m a landlord and until recently had my properties with Moores who provided a far better service; their lettings have now been taken on by Linley and Simpson. Having been with L&S less than 6 months I can safely say that it would be less hassle to manage the properties myself. I’ve had terrible communication regarding tenancy renewal (over months!) and outrageous quotes for repairs. This does annoy me in itself but the reason for me posting here is the underlying tone and arrogance of the individuals that work at Linley and Simpson. In no way do I feel like a valued customer. There needs to be some serious thinking about customer experience in this organisation before they have no customers left.

Anon · 26 October 2022

★★★★★ 5/5

Trustpilot

Alix

Alix , really polite in all correspondence and clear of what was required in regard to the FRA for the property sale

Caroline · 8 August 2024

★★★★★ 5/5

Trustpilot

Tony and Morgan

Tony and Morgan They have been so incredibly helpful with a terrible situation; can not recommend them highly enough.

Amber · 26 September 2024

★★★★★ 1/5

Trustpilot

AVOID.

Well they did have 5 star but now having experience them fully I'd give them a zero if I could. Reported damp over a year ago to which found out they was a massive hole in the roof and over year later its still not been fixed so had a winter in a cold flat plus mould. I kept in touch regarding repair in which I got every excuse in the book which has lead me to move (luckily not with Lindley and simpson).When came to moving out they rang as was panicking over the keys to which they was snatch out my hand when handed in, if that worried about the keys why not do the repairs that needs doing just as quick.I don't complain but this is a move I didn't need at this present time with my mental health and would advise people to avoid Lindley and Simpson in future.

Claire · 24 October 2022

★★★★★ 5/5

Trustpilot

I was interacting with Kirk Mariott and…

I was interacting with Kirk Mariott and it was just great !! The replies were very prompt and to the point !!

Biswaroop · 7 August 2024

★★★★★ 1/5

Google

We had an offer accepted and confirmed by the agents on email. However they proceeded with other offers after this and gazumped us. Very frustrating and in my opinion a very un professional practice. It’s a shame this is even legal. Shows again how unscrupulous these larger agents can be!

Craig · 11 October 2024

★★★★★ 5/5

Trustpilot

Spoke with Brad G

Spoke with Brad G. Really helpful in getting me set up with arranging some house viewings. Made the process straightforward and easy :).

Bethany · 19 July 2024

★★★★★ 4/5

Trustpilot

Aiden gave me a great viewing…

Aiden gave me a great viewing experience, he answered all my questions and supported me with my application for a property

Esther · 21 August 2024

★★★★★ 5/5

Google

Today I went to view one property under the Linley and Simpson agent and met a guy called Harry Russell who is very good and enthusiast person. A very nice to deal with customers and clients. Really appreciated

Yangdon · 1 September 2023

★★★★★ 5/5

Trustpilot

Thanks to Lehila Owen

Extremely efficient with finding me a property to rent. Especially thankful to Lehila Owen for showing me around a couple of places late in the day! Would highly recommend this company in all aspects of the process. Regards Nigel Sheard

Nigel · 5 July 2023

★★★★★ 5/5

Trustpilot

Very easy to organise and Sam who…

Very easy to organise and Sam who showed me around was very knowledgeable on the property and surrounding area answering every question I had

Consumer · 27 June 2024

★★★★★ 5/5

Trustpilot

Really helpful explaining the lettings…

Really helpful explaining the lettings process. It's all new to us and all the advise given has been really helpful. Very friendly as well

BRIGITTE · 26 June 2024

★★★★★ 5/5

Google

Spoke with Maja Gierwatowska today, she has a lot of knowledge of the business and never fails to assist 100 percent where needed. Well done Maja on the charity work. Great to speak to you look forward to next time.

Andy · 3 July 2023