Trusted Agent profile · York
★★★★★
2,959 reviews across 2 platforms
2 Low Ousegate, York, YO1 9QU
Linley & Simpson's office in York, at 2 Low Ousegate, is rated 4.6 out of 5 across 2,959 reviews on two platforms, including 803 Google reviews rated 4.4. See how it compares with other estate agents in York.
Every review we hold for the York office, from every platform, shown as written. First names only.
5/5
TrustpilotSally Bird popped round on Monday for…
Sally Bird popped round on Monday for my home inspection and what a lovely woman Asked if I have any problems or anything she could help with But no I'm OK thanks for the visit
Hi Lee, it was a pleasure, thank you. Sally
1/5
TrustpilotUnacceptable service from Linley & Simpson Pudsey
I have tried to resolve issues about a tenancy with Linley & Simpson for 8 months. I vacated their property on 25th February 2023 after going through Domestic Abuse last year (2022) for 8 months. I did what I needed to do, which is give notice and explained why I had to leave. 8 months on they still have refused to remove my name and that of my son from their records and not given me back my deposit. I have been ignored numerous times and still being ignored. My emails go unanswered. They don’t seem to care as long as my name and that of my son appears on their system as responsible for a property I am not living in. If our names were not on the system they would move in 4 weeks to get a name on the system of the person living in the property.I have been trying to move on with my life, but Linley & Simpson couldn’t care less. The stress has even landed me in hospital for 10 days
5/5
TrustpilotWe had a great experience with Linley &…
We had a great experience with Linley & Simpson especially with Kelly. We got timely services which we requested throughout our tenancy period and even after. I will always recommend Linley & Simpson
We are always happy to help during and after a tenancy, good luck in your new home!
5/5
TrustpilotMark Clayton took me through a rental…
Mark Clayton took me through a rental property and was extremely knowledgeable about homes and the market in Harrogate. While this property didn’t suit our current needs, I’d reach out to him for further assistance.
Thanks so much for your recent reviewI am sorry that the property you viewed on west end was not for you. Good luck in your search and I hope to meet you again soon All the best Mark
5/5
GoogleJack Drewitt was an invaluable help to me in my very rushed and stressful property search before the start of my university term. He provided great insights into the property market in York and was able to respond very quickly to any questions or queries that I had. Many Thanks Jack
5/5
GoogleI Viewed 2 properties within York. Jack was very good to deal with, knowledgable regards the properties, but also didn't push and allowed me time to look through the properties without rushing or hassling. Successfully managed to let the first property i look at. Everything smooth so far, so thank you.
5/5
TrustpilotFriendly and Professional
Chelsea showed me around a couple places and was very honest and clear about each unit. I've had nothing but friendly and efficient encounters with the company.Clearly work hard not only for landlords but tenants alike.
Thank you so much for taking the time to leave a review. It was a pleasure finding you your new home, all the best with the move!
5/5
GoogleWe have used Coalters to find tenants for our flat for the past 3-4 years . We have found them very proactive and have they have been very effective in finding tenants for us. Pam, Becca and Sally have helped us in that time and they have provided invaluable advice on letting our flat. I would certainly recommend Coalters based on our experience
5/5
TrustpilotProfessional and friendly
Scott was very friendly and knowledgeable, and was able to answer all of our questions. He was highly professional and warm.
5/5
TrustpilotPaula Dunham has handled all…
Paula Dunham has handled all maintenance issues we've had exceptionally well, keeping us informed and always checking in to confirm our satisfaction. Very pleased
5/5
TrustpilotMegan's a star at Linley & Simpson
I've been dealing with Megan at Linley's a few times now to resolve some tenant administration issues and she's been amazing at keeping me up to date and driving hard to find answers and get resolutions - excellent
Thanks for the fantastic review Andrew!
4/5
TrustpilotThe sales team were prompt
The sales team were prompt, extremely helpful to me and keeping me upto date. The lettings team at times not so, very slow and taking a long time to get back to me.
Thank you Mark for your review; it has been a pleasure dealing with you through the sale. All the best - Cal
5/5
TrustpilotFriendly and helpful
Even though it was a last minute house viewing on a Friday, Samuel has friendly when greeting me at the property. They were helpful in answering my questions and making sure anything unanswered will be followed up.
Thank you for taking the time to leave a review, it was great to meet you at the property.
5/5
TrustpilotElla Hodson was very good to deal with
5/5
GoogleMy partner and I had a really great experience house hunting with Linley & Simpson, especially with Harry who did a great job in finding us the perfect property for our needs. He also kept us very informed and promptly booked us onto house viewings, which we greatly appreciated.
Thank you, Charlie. It was a pleasure to speak to you.
5/5
TrustpilotLooking for property to rent can be…
Looking for property to rent can be stressful, but thankfully after speaking with Emma Mitchell the process couldn’t have been any easier. Very helpful and caring, great communications. Thank You.
Hi Chris, thank you so much for your lovely review. I’m glad I was able to ease the stress of moving for you, Emma
5/5
GoogleJust wanted to say how impressed we were with Laura Pugh even at our first meeting. She went out of her way to show us a property and came with a wealth of local knowledge and insight. A breath of fresh air in the real estate world and a real asset to Linley & Simpson!
Thank you for your review of Laura. We are glad that she went above and beyond to find you your perfect home in York!
5/5
TrustpilotI want to thank you very much Jodie…
I want to thank you very much Jodie Robinson! Its been a long process due tp my health issues but you have shown patience, compassion, kindness and empathy! Im so grateful for your help. 10/10
I am glad we have successfully completed the process and I wish you all the best in the future! Thank you again!, Jodie
5/5
TrustpilotReturning Landlord!
We have used Kelly & her team for numerous rental properties & will continue to do so. The service and quality of tenant is excellent & they usually let within just a few weeks. Highly recommend
We love looking after your properties and matching people and property together, thanks for the amazing review!
5/5
TrustpilotSenior citisen experience…
From the beginning of my enquiry to the completion of tennancy the asststance of Maddie & staff has been great & nuch appreciated by a senior citisen.
Thank you for your lovely review, I hope you settle in well in your new property. Thank you, Maddie.
5/5
TrustpilotBrilliant Service
Kirk Marriott provided exceptional service. He was professional, responsive, and made the entire renting process seamless. The property was exactly as described, and his attention to detail was impressive. Highly recommend his services!
So happy with the 5 star review and that you enjoyed the service
5/5
TrustpilotShouts to Jodie
Jodie helped us with the change of sharer process when I moved out of the flat. She was lovely, professional and responsive so thank you to her for her work getting us through this process.
Thank you for taking your time to leave a review, Philippa. It was a pleasure to assist you!
5/5
TrustpilotBrad-G was very calm and supportive
Brad-G was very calm and supportive. Gave sound advise especially for a person from outside the UK. He thoroughly took me through the process over the call providing me with individualized care.
Many thanks for taking time to leave a review. I really appreciate your time on the phone to assist us in finding you your new home. Good luck with your viewings and thank you again.
5/5
GoogleFound myself in quite the predicament. Spoke to Harry Russell about my situation. Helped me book in for quite a few viewings for properties and was very professional and understanding.
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