Trusted Agent profile · York
★★★★★
2,959 reviews across 2 platforms
2 Low Ousegate, York, YO1 9QU
Linley & Simpson's office in York, at 2 Low Ousegate, is rated 4.6 out of 5 across 2,959 reviews on two platforms, including 803 Google reviews rated 4.4. See how it compares with other estate agents in York.
Every review we hold for the York office, from every platform, shown as written. First names only.
5/5
TrustpilotRe-assurance
I deal with Hayley quite alot, always takes the time out to speak to me. Emails back quickly and deals with any problem I have straight away and re-assures me of any doubt I have.
Thank you so much for your positive feedback. I really appreciate you taking the time to leave a review!
5/5
GoogleSo far my experience with Coalters has been very positive. Extremely efficient in finding tenants. Excellent communication between landlord and tenant when sorting and organising any issues. Coalters does seem expensive compared to other agents but you get what you pay for. Personally I would rather pay a bit extra for a trustworthy and reliable service. I would highly recommend them.
5/5
TrustpilotVery friendly and knowledgeable
All the ladies I dealt with at the office were super friendly, kind and really helpful, nothing was too much trouble, I’m dealing with quite a few estate agents and these are by far the best
Thank you Claire for you review of our Wetherby ladies!
5/5
TrustpilotSuper helpful service with lovely…
Super helpful service with lovely people. They always response promptly! While looking for a property Mark from the headingley branch was super helpful in trying to find us a property which was greatly appreciated!!
Hi Morgan, thank you so much for taking the time to leave a review, it really means a lot. We hope your move goes smoothly and you enjoy your new home! Kind regards, Mark
5/5
TrustpilotI would highly recommend using this…
I would highly recommend using this company! The lady dealing with my application Kelly Boot has been an absolute star, can’t do enough for me. 10/10 from me
5/5
TrustpilotBradley G was amazing
Bradley G was amazingThe property I had gone for was let before my viewing appointment. Bradley had another 4 properties, within the same locale, ready for viewing in the same a lot
Thank you for taking some time to leave me some feedback. I’m glad to hear you found a suitable property. Good luck with your move!
5/5
GoogleManaged to find a property through this agency after struggling for weeks to even book a viewing. Special thanks to Harry Russell for showing me around and getting my application sent through.
5/5
TrustpilotI have worked with the team at the Wakefield Office of Linley & Simpson
I have worked with the team at Wakefield as a landlord for some time now and they are dependable, reliable, respond quickly to things as they come up, and communicate well.
Thank you for your continued trust in our Wakefield team! We're delighted to hear that you find us dependable and responsive. Effective communication is key, and we’re glad to know that we've been meeting your expectations. If you ever need anything or have any concerns, please don’t hesitate to reach out.
5/5
GoogleJust wanted to leave a review to outline Grant and Kayleigh’s excellent customer service; With very quick replies, detailed responses and attentiveness to information, I’ve had no trouble with Linley & Simpson. As a first time renter as a professional, I greatly appreciate their help setting up my tenancy.
Many thanks for your review Harry, we’re very happy to help!
5/5
GoogleGreat Customer Service and they handled all our queries and requests quickly . Tom is in contact with us right from the beginning and he quickly responds to all our questions. All the staff is very good and helpful. We hope to have a good time at our new accomodation. Highly recommend them.
5/5
TrustpilotRecent move
Recently moved to our new flat.Outstanding service.Great on viewing day.Super quick replies for any questions and very knowledgeable about the property which you don’t get with other letting agents.
Thank you for your fantastic feedback! We’re thrilled to hear that you had an outstanding experience with us during your move. It’s great to know that our team provided quick replies and knowledgeable service on viewing day. We appreciate your kind words and are here to help with anything you need in the future!
5/5
TrustpilotViewing properties
I viewed a property with Matthew Robinson and he was great, he was on time and made every effort to show the lros and cons of each property. He was honest, friendly and professional. Excellent experience with Linley and Simpson, they always reply to queries very quickly and follow up on requests. Thank you.
5/5
GoogleI moved from Somerset to York and in the end it took 7 months in total. The team at Linley and Simpson were extremely patient and helpful throughout the long months of waiting and I would particularly like to mention Cal and Tom who supported me throughout.
Thank you Pam! We hope you have settled in well in your new home!
1/5
TrustpilotIf I could give less than 1 star I…
If I could give less than 1 star I would.Absolutely awful service, First of all I moved into my flat which was guaranteed parking and I did not get parking until 7 months into my tendency which we had on going problems with. So many problems with this company. Another issue was when we left the property which we left cleaner than when we moved in as we had to clean all the mould from all over the property when we moved in we got charged £150 for cleaning and when I said we would like to provide our own cleaning this was denied as they want to get as much money of you as possible. £150 for cleaning is just unheard of especially when the property was clean. Also the invoice sent from Linley and simpson was from a cleaning company that cannot be found online and is not registered to the address they gave. This is for the leeds city centre office and Matt has really not been helpful. I would advice nobody to use this letting company they will do everything they can to get money out of you even if you for nothing. The worst letting experience I have had an I have been renting for 4 years.
5/5
TrustpilotAmazing service!
Incredible work from Richard Southcoat, helping us through a lengthy application process during a very stressful time for us as a family. His support and patience were very commendable. Very grateful for his hard work.
Thank you for your kind review, Alex. It has been a pleasure to help - Rich
5/5
GoogleA very good service from James and his team to help me find a new tenant
Thanks for this review and for letting us know that James and the team are doing an amazing job!
5/5
TrustpilotA professional agent.
Thank you so much, Harry Russell for your help with renting the apartment for my brother. Your knowledge and expertise made the process smooth and easy to understand. It was a pleasant experience dealing with you!😊
Thanks for your Kind words Belinda, I’m glad we could sort everything so quickly and without hassle. All the best- Harry
5/5
TrustpilotAmazing service by Mr. Spencer
We were guided by Mr. Spencer. He is so understanding and extremely helpful. Always a quick responder even when out of office thats really something to be appreciated. Thanks a-lot Spencer.
Hi Vidhu,Thanks for taking time to leave the positive comments, it's really appreciated.I'm glad we managed to secure the property you wanted in the end and hopefully the move will be an easy one.Good luck with the new place.ThanksSpencer
5/5
TrustpilotGreat team!
Amazing agency! Chelsea and Mark have been very efficient throughout the whole lettings process. Great team at Headingley and I’m very impressed with the service I have received. Very excited to move into our property!
Hi Connor, thank you very much for taking the time to leave a review, it really goes a long way. We wish you all the best with the move and hope you love your new home.
4/5
TrustpilotWhole experience with dealing with…
Whole experience with dealing with Linley and Simpson was easy and the steps well explained.My only gripe is the house was filthy and some jobs that were supposed to be done before moving in are still waiting to be done although bath tap replace very quickly after reporting it faulty.
We're sorry to hear that the property wasn't clean and works are still outstanding. Hopefully all issues will be resolved soon and you can enjoy your new home.
5/5
TrustpilotVery helpful, friendly company
Everyone I've spoken to at L&S has been very friendly and helpful. Move has gone smoothly and they've offered continuing support through my tenancy. Very happy with their service.
Thank you so much for your kind review! We're thrilled to hear that your move went smoothly and that our team was able to offer the support you needed. We're always here to help and are delighted that you're happy with our service.
5/5
GoogleBought house through Linley and Simpson of York. From the 1st viewing to moving in we dealt with Alex Atkinson,he was very pleasant and professional.he has been so helpful everytime we had a query and returned my calls very quickly. I would recommend this estate agent and in particular Alex when buying property in this area, Dave
5/5
TrustpilotWe had a lovely experience with Bradley…
We had a lovely experience with Bradley as he was very kind, helpful and informative. This made the process so much smoother and will definitely be in contact again in the future.
Hi Lauda, Thank you for your kind words, I’m glad I was able to make this a smooth process for you. All the best, Bradley
5/5
TrustpilotExcellent service from Hayley
Excellent service from Hayley, always on hand to help whenever needed, whether it be for a repair or just a question.Sorry to be leaving where we are but still staying with Linley and Simpson.
Thank you for leaving such a lovely review. I am pleased to hear that we have found you a more suitable property and that we are keeping you as a tenant. Good luck with the move!
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