Trusted Agent profile · York

Linley & Simpson York reviews

4.6

★★★★★ Excellent

2,959 reviews across 2 platforms

2 Low Ousegate, York, YO1 9QU

Linley & Simpson's office in York, at 2 Low Ousegate, is rated 4.6 out of 5 across 2,959 reviews on two platforms, including 803 Google reviews rated 4.4. See how it compares with other estate agents in York.

Google logo

4.4 / 5

803

Reviews on Google

This office

Trustpilot logo

2,156

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the York office, from every platform, shown as written. First names only.

5/5

Trustpilot

Big thank you to Luke

Luke have been an absolute angel to help me find my perfect flat. He check on with me several time to make sure our apointement was still on, the list of viewing was received, review my criterias and accepted my friend to visit on my behalf.During the whole visit my friend were happy with the care and service provide as much as the professionnalism and honesty of Luke. He went above expectation and thanks to him I was able to secure the renting that I can call home.

Aurélie · 18 December 2024

5/5

Trustpilot

Good experience looking to rent first flat

Looking to rent a flat, I was impressed by the excellent customer service of Linley and Simpson. Amina, who conducted me around viewings, was very helpful and friendly, and I received prompt, clear and useful communications from Luke and Amina that were also a massive help in easing the process of organising my first rental.

Mike · 30 August 2024

Agent replied · 22 October 2024

Thank you, Mike, for your lovey review, I hope you enjoy your new apartment, I am glad me and Luke were able to make the process straight forward for you.

5/5

Trustpilot

Friendly, knowledgeable staff

Sam was a great agent, friendly and knowledgeable about the property.

Sophie · 22 June 2024

Agent replied · 24 August 2024

Thank you for leaving a review, it was great to mee you at the property.

5/5

Trustpilot

Absolutely brilliant

Absolutely brilliant. Sally Bird is amazing. Xx

Tracy · 27 August 2024

Agent replied · 22 October 2024

It was a pleasure to meet you. Thank you for the great review. - Sally

5/5

Trustpilot

Good viewing with Grace

Grace was lovely and knowledgeable during a recent viewing

Olivia · 24 July 2024

Agent replied · 24 August 2024

Hi Olivia, thank you for leaving this review for Grace, we’re happy you had a pleasant experience!

1/5

Trustpilot

Didn’t turn up for the viewing only to…

Didn’t turn up for the viewing only to be called afterwards saying we need to see if the flats are available. They didn’t turn up for the viewing at all and left me stranded outside. Do your home work at least & don’t book viewings if you don’t know your job. Pathetic. Don’t trust these guys.

Gulrez · 9 August 2024

Agent replied · 22 October 2024

HelloWe have checked our system and cannot locate your details to check why this happened. Could you please contact us at feedback@linleyandsimpson.co.uk with further information.

5/5

Trustpilot

LINLEY AND SIMPSON PROVIDED EXCEPTIONAL…

LINLEY AND SIMPSON PROVIDED EXCEPTIONAL SERVICE WHEN I MOVED TO THE UK FROM INDIA. SAMUEL PRIESTLEY IS A NICE PERSON, HE WENT ABOVE THE PROPERTY AND BEYOND IN HELPING ME FIND THE PERFECT RENTAL. THEIR PROFESSIONALISM, ATTENTIVENESS, AND DEDICATION MADE THE ENTIRE RENTAL PROCESS SMOOTH AND STRESS-FREE. I COULDN'T HAVE ASKED FOR A BETTER EXPERIENCE!!!!!!!!SIMI MATHEW.......

James · 9 August 2024

Agent replied · 22 October 2024

Thank you so much for the positive review, it was great meeting you and helping you find your new home.

5/5

Trustpilot

Professional staff

Rachel is quick and professional replying to queries and incidents related with the flat.

Bea · 20 April 2024

Agent replied · 24 August 2024

Thank you for your kind words and taking the time to leave a review.

5/5

Trustpilot

Aiden was really great and helpful when…

Aiden was really great and helpful when showing the property

IMOGEN · 3 July 2024

Agent replied · 24 August 2024

It was a pleasure Imogen, I’m glad we could make things work. - Aiden

1/5

Trustpilot

This branch is disgusting.

This branch is disgusting.Current private tenant who, in my younger years was a bit silly and as a result, have adverse credit for a short period of time.Am able to provide a guarantor and references of my last 4 years rent history (zero issues).Refuse point blank to allow a viewing of a property, whereas another branch can proceed with an application.I will however be cancelling this viewing as I refuse point blank to deal with a company who vary the rules from branch to branch.Avoid!!!

Mick · 10 December 2024

5/5

Trustpilot

Brad was good

Spoke to Brad, he was very kind amd helpful.

Ellen · 19 July 2024

Agent replied · 24 August 2024

Hi Ellen, I really appreciate your time on the phone to chat about the options we have. Thank you for the feedback, It means a lot!

5/5

Trustpilot

Really good

Spencer Williamson was really good when find us a suitable apartment.

Sathish · 12 June 2024

Agent replied · 24 August 2024

Hi Sathish,I know you were stressed you might not be able to find a suitable option in time, so I’m glad that we had a great apartment that will work for you and your family.Good luck with the move and the apartment.ThanksSpencer

5/5

Trustpilot

Amina Hussain was extremely kind and…

Amina Hussain was extremely kind and friendly during the house viewing. She provided all the assistance and advice needed and it was a lovely time.

Emily · 5 August 2023

Agent replied · 27 August 2023

Thanks for your feedback, we appreciate your kind words!

5/5

Trustpilot

Aiden Hamilton is lovely showing me…

Aiden Hamilton is lovely showing me around the property.

Seiro · 17 July 2024

Agent replied · 24 August 2024

Thank you for the kind words - Aiden

5/5

Google

Excellent service from Philippa Hickson.

Senga · 17 March 2026

Agent replied · 14 April 2026

Thank you for the review, I’m glad you were happy with the service received, Philippa

5/5

Trustpilot

Everything was clear

Everything was clear, thank you for your outstanding service.

Mustafa · 15 July 2024

Agent replied · 24 August 2024

Thank you for your kind words! We're delighted to hear that everything was clear and that you found our service outstanding. Your satisfaction is our top priority, and we're grateful for your feedback.

5/5

Trustpilot

Property to rent

I was shown around by a young man named Zak Jilaani who was very polite allowed enough time for me to check and was willing to answer all the questions I had with no hesitation he was very confident also arrived earlier which was perfect for me as I was going to hang out till the app time

Tagreed · 26 June 2024

Agent replied · 24 August 2024

Wonderful thank you so much, the team and Zak are grateful for the review!

5/5

Google

On initial enquiry Grant Potter was extremely helpful. He gave me all the information I needed and was very knowledgeable answering all my questions. Great service. Thanks

Danielle · 3 June 2023

Agent replied · 1 October 2023

Many thanks for your lovely review Danielle, always happy to help!

5/5

Trustpilot

Samuel was fab

Sam was really helpful and answered all of our questions!!!

Rowan · 25 June 2024

Agent replied · 24 August 2024

Thank you for the review, it was great to meet you at the property!

5/5

Trustpilot

Carla and her team were excellent…

Carla and her team were excellent throughout the transaction, would highly recommend

Ben · 19 May 2024

Agent replied · 24 August 2024

Thank you Ben for the kind review, I am pleased you were happy with the service you received from myself and my team. We wish you all the best in your new home!

5/5

Trustpilot

I did a viewing with Bradley

I did a viewing with Bradley. He was there for me and always explained everything in detail. He made sure I got what I needed and he is an excellent staff. I hope to get a property with L and S in the future. I have no cause to complain. Excellent staff. Gawain Ako

Diamond · 2 September 2024

Agent replied · 22 October 2024

Hi Gawain Ako, Thank you for your kind words for me and Linley and Simpson. I am very glad I was able to help you with your search.All the best,Bradley

5/5

Trustpilot

Efficient and helpful

Kirk was efficient and helpful. Very quick and professional.

E · 12 July 2024

Agent replied · 24 August 2024

Very nice to hear thank you!

5/5

Trustpilot

Impeccable service

I viewed two flats and they both got taken - but they said one is coming up at the end of the month, and they would let me know when it does. I thought it might be just the corporate spiel that estate agents give you to be fair, but I was happily proven wrong. Their service was impeccable.

Ashley · 5 June 2024

Agent replied · 24 August 2024

It's great to hear that you had a positive experience with the estate agents! It can be frustrating when flats get taken quickly, but it sounds like they genuinely followed through on their promise to keep you informed about upcoming listings. We're glad their service was impeccable and that they exceeded your expectations. If there's anything else you need or if you have more questions in the future, feel free to reach out to them again.

5/5

Trustpilot

It was a good experience to viewing…

It was a good experience to viewing this property with Matthew RobinsonHe explained everything about the property He is a nice and supportive man Thanks Matthew for viewing this awesome property

Rupakshi · 18 December 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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