Trusted Agent profile · York

Linley & Simpson York reviews

4.6

★★★★★ Excellent

2,959 reviews across 2 platforms

2 Low Ousegate, York, YO1 9QU

Linley & Simpson's office in York, at 2 Low Ousegate, is rated 4.6 out of 5 across 2,959 reviews on two platforms, including 803 Google reviews rated 4.4. See how it compares with other estate agents in York.

Google logo

4.4 / 5

803

Reviews on Google

This office

Trustpilot logo

2,156

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the York office, from every platform, shown as written. First names only.

5/5

Trustpilot

We had Lauren Turnbull show us around a…

We had Lauren Turnbull show us around a property viewing and she did a great job, was professional and friendly and helped with all our questions that we had

Rhain · 2 June 2026

Trustpilot

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Paul · 21 October 2026

5/5

Google

My rental property in York has been managed by Linley and Simpson for the past 12 months. They have provided an excellent service. I’ve always found the lettings team to be quick to respond to queries and requests. Particular thanks to Marie at the York office, who is always friendly, helpful and professional.

Benjamin · 27 December 2023

5/5

Google

We had a difficult move from Norfolk to Yorkshire but our six months in a Linley & Simpson rental in central York was very enjoyable, and Linley & Simpson helped us every step of the way. I was worried when we finally came to check out, but I needn't have been, because Sam Claridge of Linley & Simpson Property Maintenance was so friendly and professional - he made everything easy and delay-free. Thank you, Sam, and thank you, Linley & Simpson.

Mollie · 1 October 2020

5/5

Google

As an investment portfolio seller, I found the service second to none. Linley & Simpson really do go that extra mile to get feedback from buyers and chase up sales' progress with buyers and solicitors incredibly regularly. Unlike some of the other agents, this makes sales complete quickly and smoothly. I have always been informed every step of the way. Mostly dealing with a lovely lady called Rebecca, who really listened to my position on any issues and what I wanted from the sale, they were professional yet understanding and dealt efficiently and thoroughly with hiccups. Thanks to Rebecca, who relentlessly worked exceptionally hard (even on her days off) to achieve the best prices I wanted, I am extremely grateful for her managing the sale and taking the pressure off on what is otherwise a stressful process. Linley and Simpson work hard to get a lot of people round to view the properties and print off planning permissions etc to really sell the good points of the house. They're really not like other agents I've used as they treat property sales as if they were selling their own. Lots of work is put in to answering every question a buyer asks (and these can be a lot!) and they look up or ask anything they're not sure on, which is great for avoiding sales falling through later. Incredibly good value and well worth the money, especially because of the excellent service received by the friendly & genuine staff.

Graham · 1 October 2020

5/5

Trustpilot

First class service

I cannot speak too highly of the first class team at the Willerby branch of Linley and Simpson, with each member of the team doing a highly professional job. The property management service they provide is excellent, and my life is made much easier knowing they are there to keep everything running smoothly and deal promptly with any problems.

Geraldine · 11 July 2024

Agent replied · 24 August 2024

Thank you for your positive feedback, it is lovely to hear we are doing a great job, as always we are just at the end of a phone or email to help with anything you need!

5/5

Google

Although, in the end due to circumstances, we were able to market our property with Linley and Simpson, I want to thank them, especially Gemma for their outstanding support and guidance. I wholeheartedly recommend their services.

Marie · 1 October 2022

Agent replied · 1 October 2023

Thank you for taking the time to leave us such amazing feedback! We are here for you in the future if you ever need us! Many thanks Salena West Customer Service Manager

5/5

Google

Great experience. Always helpful

Chekwube · 7 April 2026

Agent replied · 14 April 2026

Thank you for your feedback!

5/5

Google

Just want to say a big thank you to Tom Wilcox for his professionalism and rapid response to any queries. It is a pleasure to deal with you Tom and I'm sure you are a valued member of the Linley & Simpson Team.

Alison · 1 October 2021

Agent replied · 1 October 2023

Thanks for the review Alison, Its great to hear that Tom and the team have been delivering a first-class service. We appreciate the review Leon Green Customer Service Manager

5/5

Trustpilot

Thanks to Ellie and the Team

Thanks to Ellie and the Team, they did a great job.

Jeremy · 4 July 2024

Agent replied · 24 August 2024

Thank you for your kind review, it was a pleasure to help you sell your property and I’m glad you had a good experience. Best wishes, Ellie

5/5

Trustpilot

Scott Knight was excellent

Scott Knight was excellent. Very knowledgeable, communicative and most importantly easy to chat to.

Abigail · 9 May 2024

Agent replied · 24 August 2024

Thank you Abigail for the feedback, I hope you are looking forward to moving in to your new home!

4/5

Trustpilot

Great Team Work

The staff members I came-across are efficient, considerate and nice. I've faced some hiccup issues of different types since I moved in my flat. There are staff from various areas to help me out. I would undoubtedly to recommend Linley and Simpson to my friends.The reason for me not giving 5-stars is, I would like to leave a space for improvement. Hopefully they can keep up the good service and have even better performance in the future.

Angel · 17 May 2023

Agent replied · 6 July 2023

Thank you for your honest feedback, it helps us grow as a business improve the systems and processes we have in place!

5/5

Trustpilot

Thank you Evie for your support in…

Thank you Evie for your support in securing accommodation. Excellent service

Basetsana · 1 July 2024

Agent replied · 24 August 2024

Basetsana, it was lovely working with you, and to be a part of the journey to your new home! We wish you all the best!

5/5

Trustpilot

I used to have a panel of lettings…

I used to have a panel of lettings agents I used. As time has gone by it has become increasingly apparent that Linley & Simpson is head and shoulders above the competition . This is in all aspects from service to vetting rigour , ensuring paperwork is correct and offering value for money. Fiona S has been extremely help full on multiple occasions.

Matthew · 17 April 2024

Agent replied · 24 August 2024

Thank you Matthew, myself and the team are grateful for your kind feedback, we look forward to many more years working with you and your property portfolio successfully. Best wishes always - Fiona

5/5

Trustpilot

Great at management of properties !

I have 2 properties managed with the agency and they have done very well in keeping it ticking along. There have been some very difficult tenants and they were dealt with by the agency very well ! Really appreciate all the hard work of Susan, Wendy & Emma !

Wellworth · 9 December 2024

Agent replied · 29 December 2024

Hello, thank you for taking the time to share your feedback with us, it is greatly appreciated. - Wendy, Emma and Susan.

5/5

Trustpilot

So far my experience with everyone at…

So far my experience with everyone at the headingley branch has been really positive. I had a viewing with Chelsea, she was very friendly and understanding of my needs. I also want to mention Mark and Alex-Jay for their help in the process so far. Everyone has been very prompt in replying to queries and helpful.

L · 20 August 2024

Agent replied · 24 August 2024

Thank you so much for leaving a review- it was a pleasure finding you your new home and we wish you all the best for the move!

5/5

Trustpilot

Friendly and professional staff

I recently met Sam Priestley to view a property we are interested in. He was incredibly knowledgeable, friendly and professional. From booking in the viewing to the application form, he was helpful and informative. I will definitely be looking out for Linley & Simpson properties in the future as the whole process was nice and simple.

JM · 20 August 2024

Agent replied · 22 October 2024

Thank you for the kind words, I’m glad I could make the whole process so enjoyable and easy for you.

5/5

Trustpilot

So helpful and quick to respond to…

So helpful and quick to respond to anything we’ve needed, as first time renters it’s all been a little daunting but Harry has made the process as easy and stress free as possible, we’ve not had a single issue and he’s been more than eager to answer any anxieties or concerns I’ve had moving, could not be more grateful!

Teagan · 28 June 2024

Agent replied · 24 August 2024

Teagan, It’s been an absolute pleasure working with you, I’m sure that you guys will be happy in your first home together!

5/5

Trustpilot

Great help over email and got back to…

Megan was great help over email and got back to me very quickly.

Elliot · 21 May 2024

Agent replied · 24 August 2024

Thanks for the excellent feedback about your experience with us!

5/5

Trustpilot

Lindley and Simpson have been the…

Lindley and Simpson have been the letting agents of my property for the past eight years. For large proportions of that time I have lived abroad and therefore relied on them extensively to manage and keep me informed of any issues that arose with either my property or tenant. Over the years this has been done in an exemplary manner. I have always felt assured whenever I have asked for advice over an issue, that the advice given was the correct way for me to proceed.When I recently decided to sell my property, Linley and Simpson again, acted promptly and professionally, informing me of the procedures involved, guiding me through each stage of the process and advising accordingly. Although my property has yet to ‘complete’, I feel confident that the process will continue in the same professional manner until that time comes. I am extremely pleased with the service I have received from Linley and Simpson both over the past years until the present day.

Jean · 21 December 2024

5/5

Google

I've recently had two viewings with Linley & Simpson. I filed both applications for the property that I've viewed and thought they were both at great locations, with close proximity to a grocery store. I've had my first application rejected, but the letting agents were quick to follow-up with my needs to find me a more permanent home. I'm really grateful for that. It's a great example of caring "a little goes a long way".

Joshua · 3 July 2023

Agent replied · 1 October 2023

Thank you for your kind review, we are so happy we were able to help you in the end!

5/5

Trustpilot

I'm very grateful for Ella’s help in finding my new home. Thanks to Ella Hodson !!

I had a fantastic experience with Ella Hodson and Olivia Gascoigne (Linley & Simpson) . They were always available to answer my questions and kept me informed throughout the entire letting process. Their communication was excellent, which made everything much less stressful. I'm very grateful for their help in finding my new home.They were incredibly responsive, organized viewings quickly, and handled all the paperwork efficiently. I was impressed by their professionalism and how smoothly the entire process went. I highly recommend them!

Amandeep · 20 December 2024

5/5

Google

Me and my girlfriend are looking to move to York and rent a property after having never lived there before. We have found Harry to be very helpful and supportive in this, with him going the extra mile to use his local knowledge of York to recommend properties as well as looking into the average cost of a monthly bus pass. We are very impressed with the service provided and hope to find a property very soon.

Owen · 1 May 2023

Agent replied · 31 May 2023

Thank you Owen, me and the lettings team are always happy to help!

5/5

Trustpilot

Big thank you to Luke

Luke have been an absolute angel to help me find my perfect flat. He check on with me several time to make sure our apointement was still on, the list of viewing was received, review my criterias and accepted my friend to visit on my behalf.During the whole visit my friend were happy with the care and service provide as much as the professionnalism and honesty of Luke. He went above expectation and thanks to him I was able to secure the renting that I can call home.

Aurélie · 18 December 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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