Linley & Simpson York reviews

★★★★★ 5/5

Trustpilot

Least stressful viewings I had

I was shown round two flats with the same person, Aiden, and both times he was extremely helpful and patient since this was my first time looking for a place to live on my own. He gave really useful advice as well which lead to me getting the first flat I applied for. Everyone else on the team I interacted with over email or phone were also really wonderful.

Bek · 29 April 2024

★★★★★ 4/5

Trustpilot

Linley and Simpson have been super…

Linley and Simpson have been super helpful to me finding a place very quickly in Otley, which was a very stressful period. I managed to get a great property! They were always friendly and always answers the phone. Only negative I would say is that sometimes we would call and the information would not be relayed to other team members.

Sophie · 3 October 2024

★★★★★ 5/5

Google

Many thanks to Sharon Lowery for doing a fantastic job, organising a quick refurbishment of my property between tenants. Could not have gone better. Would thoroughly recommend her services.

Andrew · 5 November 2023

★★★★★ 5/5

Trustpilot

Great experience

I viewed a couple of properties with Linley & Simpson and both were great viewings. The viewing of the property I'm moving into was led by Megan who was lovely and made sure I had enough time to ask questions etc. Megan provided really helpful advice on the application process and all went very smoothly.

Maisie · 16 December 2024

★★★★★ 5/5

Trustpilot

Massive thank you to Chelsea for being…

Massive thank you to Chelsea for being an amazing viewer and Mark for replying extremely quickly and out of hours

Nikita · 15 May 2024

★★★★★ 5/5

Trustpilot

House sale

Our sales progressor, Cal, was fantastic in helping get the house sale over the line. Always available to speak to and did the utmost to assist wherever possible. We are very grateful to her.

Simon · 5 June 2026

★★★★★ 5/5

Trustpilot

Jade was wonderful

Jade was extremely helpful, patient and kind. She showed me different properties to rent and provided good advice

Fabiola · 18 June 2024

★★★★★ 5/5

Trustpilot

Grace Smithson

Grace's immediate action whenever there's a problem, is to be commanded. She's very detailed when she's relaying to us her communications with tenants and the contractor, which made it so easy when making decisions.

Hairul · 4 June 2026

★★★★★ 5/5

Trustpilot

Hayley was so quick to respond to my…

Hayley was so quick to respond to my query and provide me with the support I needed.

Chukwufunanya · 5 July 2024

★★★★★ 5/5

Trustpilot

Would like to recommend to a friend

Cal is approachable, very prompt responses, offered helpful advice

Dani · 12 November 2024

★★★★★ 5/5

Trustpilot

Mark N - super helpful!

Mark has been exceptionally helpful in our search for a property (for the second time!). Really professional service all round.

Jack · 9 May 2024

★★★★★ 5/5

Trustpilot

Gabby was very helpful

Gabby was very helpful, understanding in every aspect. we had a very fun viewing tour!

Franco · 7 August 2024

★★★★★ 5/5

Trustpilot

Great customer service and very clear…

Luke was very helpful, great customer service and very clear on details, keep up the good work.

Jafrin · 3 July 2024

★★★★★ 5/5

Trustpilot

A decade of excellent service

I have lived aboard from the last ten years and since leaving the UK, my house has been rented out through Linley & Simpson. Their overall customer service is excellent. They have been expedient in communicating the tenants needs; work closely with third party contactors when things need repairing or fixing and keep me up to date with changes in legislation or obligations for landlords. I would highly recommend.

Dillon · 18 April 2024

★★★★★ 1/5

Trustpilot

Disappointed Landlord

I rent a property through this company in York. Their good points are, they are quick to find tenants and so far they appear to be keeping us legally compliant- but that’s where the positives end. They let both tenant and landlord down in so many ways. They’re too hasty to move tenants in, resulting in poor service for the tenant and embarrassment for the landlord. There’s bad communication between departments. Never available to speak to and don’t return calls. Their service includes property inspections which miss the most basic of things you’d expect a letting agent to check between tenants. For instance- do the taps work? does the heating work? can the windows be secured? What state was this property in when we started managing it- what state is it in now? I wouldn’t recommend this company to landlords or tenants because they’re too focused on financial turn around over quality of service.

Elizabeth · 8 August 2023

★★★★★ 5/5

Trustpilot

Timely correspondence

As a tenant renting through Linley and Simpson, I consistently experience exceptional service. Whenever I have inquiries or issues, I reach out via email to the team, and without fail, my messages are promptly addressed. In particular, Hayley stands out for her unwavering availability and swift assistance. I truly appreciate the reliability and efficiency demonstrated by the Linley and Simpson team, with Hayley's outstanding support being a notable highlight.

Rotimi · 16 April 2024

★★★★★ 5/5

Google

Excellent estate agents. Their representative Nicole Martin met us at a viewing. Courteous, knowledgeable and has a design flair too. Any questions met with either an answer or I will find out for you now. Tom in the office has taken over negotiations and extremely helpful. We’ve dealt with a lot of agents over the years and these are by far the best and we had never heard of them!! Go local is our advice for this bespoke service.

Stephanie · 1 September 2023

★★★★★ 5/5

Trustpilot

Hayley Hothersall at Linley and Simpson…

Hayley Hothersall at Linley and Simpson has been an absolute pleasure to work with. She is incredibly supportive, always responsive, and consistently goes above and beyond to ensure a smooth experience. Her knowledge and dedication made the entire process stress-free, and I always felt confident knowing she had everything handled. If you’re looking for a reliable and caring agent, I highly recommend

Miriam · 19 August 2024

★★★★★ 5/5

Trustpilot

Big shout out to Matt Kendrick for his…

Big shout out to Matt Kendrick for his speedy return of the deposit. Excellent, professional service provided.

Bethan · 26 June 2024

★★★★★ 5/5

Trustpilot

Very helpful and answered all questions…

Zak was Very helpful and answered all questions asked and made sure we was happy before leaving, great company!

Megan · 21 May 2024

★★★★★ 5/5

Google

Many thanks to L&S York, and especially Cal Siswick who has been extremely helpful throughout the sales process. She is very efficent and always returned our calls and emails. Thank you so much!

Corrulute · 3 July 2023

★★★★★ 5/5

Trustpilot

Well done .

Well done .Everything was well explained, good job!

Dr · 19 November 2024

★★★★★ 5/5

Google

First class experience, the whole team have been brilliant

Tim · 7 April 2026

★★★★★ 1/5

Trustpilot

Requested valuation from Ripon branch…

Requested valuation from Ripon branch on 29th September. Agent visited and assessed property, gave advice and told me Email with details would be sent within 24 hours. I allowed a couple of days, Nothing…called the office and was told I was next on the list of the agent, that was on Wednesday 6th October. One week later nothing. Does not bode well for future service.Will use another agent.Selection of Estate Agent is best done by word of mouth and reviews.

Deborah · 13 October 2021