Every review we hold for the York office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotL&S Simply the Best Letting Agent
Linley & Simpson exceeds expectations! Their team combines professionalism with a warm and friendly approach. Their use of latest software ensures a seamless and stress-free experience. Overall, they're outstanding, and I confidently endorse them to anyone in need of a top-notch letting agent! Gabrielle, the letting consultant in Wakefield, provided exemplary assistance from our first inquiry to the key handover. She was exceptionally friendly and professional, ensuring clear and swift communication, with responses delivered at lightning speed.
Nishanth · 30 April 2024
Agent replied · 24 August 2024
Thank you so much for your kind words. I am so glad that we have made your move-in experience a positive one, as like you mentioned, it can be daunting finding a new home! We wish you all the best in your property.
★★★★★ 5/5
TrustpilotAbigail Homes has been brilliant
Abigail Homes has been brilliant, handling some challenging maintenance issues for us. She always goes the extra mile. We’re very grateful for her excellent service.
Liz · 11 July 2024
Agent replied · 24 August 2024
Thanks for your review of Hollie, she will love reading your kind words!
★★★★★ 5/5
TrustpilotPositive experience with Samuel Priestly
Samuel Priestly was very friendly and helpful. He showed me everywhere in the property and answered all my questions. Thank you, Sam.
AB · 30 August 2024
Agent replied · 22 October 2024
Appreciate taking the time to leave a review. I’m glad I could be so helpful.
★★★★★ 5/5
TrustpilotL&S: friendly & professional
Dealt with Megan & Morgan at L&S: both have been very attentative & informative with queries & a viewing regarding a property. Thank you both.
AD · 9 July 2024
Agent replied · 24 August 2024
It is amazing to hear that Megan and Morgan could help you with your property search, thank you for your kind words!
★★★★★ 5/5
TrustpilotThe help I’ve been given by Mairi has…
The help I’ve been given by Mairi has been brilliant so efficient and polite guiding me through the process of moving house with a cheerful disposition
Stephen · 21 June 2024
Agent replied · 24 August 2024
It's wonderful to hear that Mairi has been so helpful and efficient in guiding you through the process of moving house! Having someone with a cheerful disposition can really make a difference during what can be a stressful time. It sounds like you've had a positive experience with her support. Best wishes with your move, and I'm glad Mairi has been there to assist you every step of the way!
★★★★★ 5/5
TrustpilotSpeedy check out and fast deposit return
We lived in a Linley and simpson flat for 2 years and had a very positive experience. We loved living there, and whenever we had an issue, Linely and Simpson were always quick to respond. Their communication was great whenever an inspection or viewing was due as well. We were also very happy with the service provided by Steve in carrying out our check out and getting our deposit back to us much quicker than we expected.
Joanna · 25 April 2024
Agent replied · 24 August 2024
Thanks Joanna, really glad you enjoyed your time with us, hope to see you again in the future!
★★★★★ 5/5
TrustpilotLinley & Simpson
Linley & Simpson - estate agent Sophia Clough was extremely helpful in showing the property and sent me the application form promptly to start the application.
Sandy · 19 June 2024
Agent replied · 24 August 2024
Thank you for your review, it was lovely meeting you!
★★★★★ 5/5
TrustpilotRenting with Linley and simpson
The team at Linley and simpson were so helpfulEvie and Mark and Karl were all extremely helpful and guiding us with the relevant paperwork
Priyanka · 24 July 2024
Agent replied · 24 August 2024
Hello Priyanka! Thank you for the lovely review it is much appreciated. It was a pleasure to work with you and Amrita; we wish you all the best in your new home!
★★★★★ 4/5
TrustpilotEverything was rather simple and easy
Everything was rather simple and easy, not got anything to complain about:) Tyla was the person who dealt with us and was very helpful and also always available of needed.
Charlie · 4 April 2024
Agent replied · 22 October 2024
I am pleased you had a smooth check out process Charlie, best of luck to you and Chloe in your new home!
★★★★★ 5/5
TrustpilotI'm really impressed with the service…
I'm really impressed with the service received. Both Sharon Nettleship, and Richard Southcoat went above and beyond to make the whole process really straight forward
Robert · 6 July 2024
Agent replied · 24 August 2024
Thank you for your kind review. Your positive feedback is much appreciated!
★★★★★ 5/5
TrustpilotAccount/ Portal Query resolution
Prompt response to deal with account portal query. Jennifer Lowe was particularly helpful and quick to engage the portal team to resolve our issue.
PHB · 23 July 2024
Agent replied · 24 August 2024
I’m glad we got the issue resolved quickly!
★★★★★ 5/5
GoogleHarry was great and helped me quickly solve the rental problem. I hope your company can have more employees like Harry!
Harry was great and solved my rental problem quickly, I wish your company had more employees like Harry!
成子龙 · 10 September 2023
Agent replied · 1 October 2023
Thank you for such kind words. I look forward to working with you again in the future!
★★★★★ 5/5
TrustpilotLinley and Simpson have been so helpful…
Linley and Simpson have been so helpful from the start. Matt has been nothing but helpful with any support and queries we have
Hannah · 9 August 2024
Agent replied · 22 October 2024
Thank you so much for you review Hannah, great to hear you’ve been happy with our service!
★★★★★ 5/5
TrustpilotSamuel was amazing at our recent…
Samuel was amazing at our recent viewing, answering all our questions and helping out hugely with how to apply
Harvey · 12 October 2024
Agent replied · 29 December 2024
Thank you for your kind words! We’re delighted to hear that Samuel provided such excellent support during your viewing. It’s great to know he was able to answer all your questions and assist you with the application process. If you need any further assistance or have more questions, feel free to reach out. We’re here to help!
★★★★★ 5/5
TrustpilotOutstanding customer service by Eleanor Harker
Linley and Simpson’s customers service experience was really great especially staff named Eleanor Harker, who was very helpful and punctual with her excellent customer service. Within a month, I got my new residence ready and Eleanor helped me a lot even in her out of duty hours which made me to rank her and Linley and Simpson in the 1st place for her customer excellence.
Abdul · 11 November 2024
Agent replied · 29 December 2024
Thank you for the feedback! I’m glad I could help make the process smoother for you!, Eleanor
★★★★★ 5/5
TrustpilotKelly manages my account
Kelly manages my account and does an incredible job for me. As an investor and portfolio holder she seems to be available to me 24hrs a day and seven days a week. 😂 My properties are always let and she is always striving to maximise my profit and keep my tenants 100% happy. The rest of the team also offer friendly and efficient support. My business is staying for a very long time 👍🏻
Robert · 14 June 2024
Agent replied · 24 August 2024
It’s been a pleasure, thank you Robert!
★★★★★ 5/5
TrustpilotAgent was very helpful despite the…
Spencer was very helpful despite the short time frame and also ensured the condition of the house is at its best👍, overall service was top notch
Victoria · 14 June 2024
Agent replied · 24 August 2024
Hi Victoria,Thanks for the really positive feedback as I know the search became quite stressful towards the end with your tenancy end fast approaching.I’m glad we had the one flat that will be really suitable for you and your family and I hope you enjoy living there.Good luck with your move and the new apartment.ThanksSpencer
★★★★★ 5/5
TrustpilotI was introduced to Kelly a few weeks…
I was introduced to Kelly a few weeks ago . She explained in great detail how their business works and supplied me with all the information I needed about how they I operated , including all services and costs. She answered every question clearly and within no time we had a suitable tenant for our property, who moved less than one week after we purchased it . What more could you ask for .Geoff Antons
G · 26 May 2024
Agent replied · 24 August 2024
Amazing Geoff, thanks for the lovely review of Kelly, we aim to be honest and transparent whilst taking a proactive approach, we are glad this has been your experience too.
★★★★★ 5/5
TrustpilotJodie was very helpful when assisting…
Jodie was very helpful when assisting me during the change of tenancy. She replied to emails very quickly and she made sure everything was ready.
Laura · 1 July 2024
Agent replied · 24 August 2024
I am glad I could be of assistance during the tenancy change! Best of Luck for the future- Jodie
★★★★★ 5/5
TrustpilotZak was absolutely fantastic when he…
Zak was absolutely fantastic when he showed me and my family a property is S2. The viewing experience was super comfortable and it was great how smoothly everything went.
Maria · 17 April 2024
Agent replied · 24 August 2024
We are glad everything went smoothly and you and the family enjoyed the viewing!
★★★★★ 5/5
TrustpilotVery easy to deal with
Very easy to deal with, very professional and helpful. All staff very friendly and pleasant, especially Helen.
Linda · 8 November 2024
Agent replied · 29 December 2024
Thank you for your kind feedback! We’re so pleased to hear that you found our team easy to deal with, professional, and helpful. It’s especially great to know that Helen made such a positive impression. We’ll be sure to share your kind words with her and the rest of the team.
★★★★★ 5/5
TrustpilotProfessional and transparent
Had a lot of viewings and these were the most professional by far. Spencer was informative, transparent, and lovely. Thanks for all your help!
Robyn · 17 July 2024
Agent replied · 24 August 2024
Hi Robyn,It was lovely to meet someone else who enjoys property.I really appreciate the positive feedback.Lettings can be a 'distracting' sector. I like to simplify the process, provide the information people need and try, if possible, to make every search enjoyable and hassle-free.Thanks for your comments, it sounds like we're taking the right approach.Good luck with the move and the new place.ThanksSpencer
★★★★★ 4/5
GoogleI have had a lovely experience with Harry .he was professional ,responsive and made the whole renting process straight forward and smooth.linley and Simpson were really supportive in the few issues which were faced afterwards and their support made the things easier in the whole renting process.
Dr.Maryam · 1 July 2025
Agent replied · 30 August 2025
Thank you so much for your kind words! We're delighted to hear that you had a smooth and positive experience with Harry and the team. It's great to know that his professionalism and responsiveness made the renting process straightforward for you. We're also pleased that Linley & Simpson could support you effectively through any issues that arose. If there's anything else we can do to assist you in the future, please don’t hesitate to reach out!
★★★★★ 5/5
TrustpilotPayment date change
Jennifer Lowe dealt with my enquiry to change my rent payment date. She explained clearly the process involved and the need to make an interim payment to cover the gap between the old and new payment dates. She followed this up with a speedy response to the request and supplied the relevant document, along with instructions for completion. A very efficient handling of the matter.
Mark · 7 November 2024
Agent replied · 30 September 2023
Thank you, Mark. I appreciate your positive review. Please let me know if I help with anything else in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
