Trusted Agent profile · York
★★★★★
2,956 reviews across 2 platforms
2 Low Ousegate, York, YO1 9QU
Linley & Simpson's office in York, at 2 Low Ousegate, is rated 4.6 out of 5 across 2,956 reviews on two platforms, including 803 Google reviews rated 4.4.
Every review we hold for the York office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent experience
Excellent experience, and Aiden who showed us around the Property was really friendly and helpful.He answered all our questions and took time not to rush us.Great job, thank you!
Thank you for the kind words Caylee, I’m glad you are satisfied with our service. - Aiden
5/5
TrustpilotLinley and Simpson are very professional and efficient
We always find Linley and Simpson very professional with our management. Charlotte has been very helpful and efficient as always. Many thanks.
Thank you for taking the time to leave me a review. I’m always happy to help so don’t hesitate to get in touch!
5/5
TrustpilotThanks to Natalie & Emily
Thanks to Natalie and Emily for looking after our apartment for 10+ years. Fantastic service for ‘hands off’ landlords. You are both a credit to Linley & Simpson!
All part of the service Pauline but lovely you took the time to leave a review!
5/5
TrustpilotQuick and professional process
Quick and professional process. Lea Brear was very prompt in replying to emails and ensuring a smooth process. Would recommend and use again :)
Thank you very much for your excellent review, Charlie! Your feedback is very valuable to us. Enjoy your new home! Lea
5/5
TrustpilotA pleasant viewing experience
Aiden was very friendly and informative showing me around the property. He was able to answer all of my questions and made me feel very comfortable.
I’m glad I could be of service, hopefully everything goes well. - Aiden
5/5
TrustpilotGood experience
I had viewing with Emmie.Stephensonshe was very polite and good communication and good understanding about the flats.
Thankyou for your kind words, always happy to help!
5/5
TrustpilotA massive thank you to Charlotte H for…
A massive thank you to Charlotte H for making the process so easy and straight forward. You have been incredibly helpful and friendly and answered all of my questions. Thanks!
Thank you for that lovely feedback Rose and I hope you settle in quickly to your new home!
5/5
TrustpilotSuper helpful staff
Super helpful staff, very friendly. Couldn’t thank them enough for speedy responses and helpfulness with my application. Thank you Nicola, Susan and Simon.
Thank you Ronan, it’s been a pleasure to help you secure your new home. We look forward to continuing to work with you. Kind regards, Nicola, Simon & Sue
5/5
TrustpilotSam was great during the flat…
Sam was great during the flat viewing, professional, knowledgeable, and friendly. He answered all my questions and explained the process thoroughly. Highly recommend him!
Thank you very much for the kind works, I’m glad we could provide such a positive experience.
5/5
TrustpilotVery professional and thorough
Will Stipetic is always very professional and thorough and are without doubt the best agents I deal with. I would highly recommend Linley & Simpson.
Many thanks for your positive review, we look forward to continuing our professional services with yourselves!
5/5
TrustpilotFriendly and compassionate
We and my friend met up with Spencer Williamson and he was great at showing us the 4 properties we went to. He kept it clear cut and honest and was great at showing us around and answered all the questions we had really well. Nothing bad to say, we had informative viewings and in the end got our hands on a great apartment thanks to him.
Thank you for sharing your experience! We're thrilled to hear that Spencer provided clear, honest guidance and made your viewings informative and enjoyable. It’s wonderful that his insights helped you and your friend find the perfect apartment. If you have any questions as you settle in or need further assistance, Spencer and the team are here to help. Congratulations on your new place!
5/5
TrustpilotFirst time landlords.
We have rented out a property with Lindley & Simpson, Wakefield Branch with Fiona and Emilia being out main points of contact and they have been brilliant. Giving us all the information, guiding us through the process and keeping us well informed of progress on viewings next steps etc. Would recommend them and their service. The service received was what made us change to a fully managed service with L&S as it gave us confidence in their approach.
Hi Chantal, thank you for leaving us such a kind review! We are glad to know you had such a pleasant experience working with us as we did you! Working with you has been a pleasure, all the best, Emilia and Fiona
5/5
Trustpilotproperty inspection
Kirk came by today for the property inspection. He was very professional, helpful, and kind. Many thanks Kirk!
Thank you for letting us know that Kirk was helpful and professional, we appreciate it!
5/5
TrustpilotMy experience has been great the the…
My experience has been great the the staff are really helpful. Sharon was brilliant on my viewing really helpful 👍
Thank you for leaving such a lovely review, it was pleasure to meet you and to help.
5/5
TrustpilotElla was great at getting back to me…
Ella was great at getting back to me very quickly with any questions we had about moving my grandma into a rental property. Thank you
Thank you so much for your review, Natalie! I hope your Grandma settles nicely in her new home!, Ella
5/5
TrustpilotSplendid folks at Headingley branch
Everyone at the Headingley branch was splendid. Our principal contract Kieran is easy to work with, friendly and professional.
Thank you very much for your review. We wish you the best of luck in the future! Team Headingley!
5/5
TrustpilotRequest for Repairs
I encountered an issue in my new property, which I recently moved into. I emailed Kelly Boot about the problem, and she included Corey Costello in the conversation. Both of them acted quickly, and I had an engineer visit the very next day to resolve the issue. I am very pleased with the service from Linley & Simpson and would rate Kelly and Corey 5 out of 5.
Thank you for taking the time to leave us a detailed review. We appreciate that repairs and maintenance happen and we will always endeavour to repair them in a timely manner, thanks again!
5/5
TrustpilotGreat Customer Service
Brad was very speedy and helpful in navigating the anxieties and concerns about looking for a new flat, he was very kind and helpful with everything.
Thanks for your review Gabriele, It makes me very happy to know that I was able to ease your anxieties surrounding your search. I am positive that your viewing will run just as smoothly, good luck!
5/5
TrustpilotGreat experience
Aiden was very helpful showing me around the property and suggested another property that I could be interested in, he was quick at sending through all the paperwork as well!
Thank you for the sweet words Anna, I am glad we could find you somewhere - Aiden
5/5
TrustpilotL&S Simply the Best Letting Agent
Linley & Simpson exceeds expectations! Their team combines professionalism with a warm and friendly approach. Their use of latest software ensures a seamless and stress-free experience. Overall, they're outstanding, and I confidently endorse them to anyone in need of a top-notch letting agent! Gabrielle, the letting consultant in Wakefield, provided exemplary assistance from our first inquiry to the key handover. She was exceptionally friendly and professional, ensuring clear and swift communication, with responses delivered at lightning speed.
Thank you so much for your kind words. I am so glad that we have made your move-in experience a positive one, as like you mentioned, it can be daunting finding a new home! We wish you all the best in your property.
5/5
TrustpilotAbigail Homes has been brilliant
Abigail Homes has been brilliant, handling some challenging maintenance issues for us. She always goes the extra mile. We’re very grateful for her excellent service.
Thanks for your review of Hollie, she will love reading your kind words!
5/5
TrustpilotPositive experience with Samuel Priestly
Samuel Priestly was very friendly and helpful. He showed me everywhere in the property and answered all my questions. Thank you, Sam.
Appreciate taking the time to leave a review. I’m glad I could be so helpful.
5/5
TrustpilotL&S: friendly & professional
Dealt with Megan & Morgan at L&S: both have been very attentative & informative with queries & a viewing regarding a property. Thank you both.
It is amazing to hear that Megan and Morgan could help you with your property search, thank you for your kind words!
5/5
TrustpilotThe help I’ve been given by Mairi has…
The help I’ve been given by Mairi has been brilliant so efficient and polite guiding me through the process of moving house with a cheerful disposition
It's wonderful to hear that Mairi has been so helpful and efficient in guiding you through the process of moving house! Having someone with a cheerful disposition can really make a difference during what can be a stressful time. It sounds like you've had a positive experience with her support. Best wishes with your move, and I'm glad Mairi has been there to assist you every step of the way!
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