Trusted Agent profile · York
★★★★★
2,956 reviews across 2 platforms
2 Low Ousegate, York, YO1 9QU
Linley & Simpson's office in York, at 2 Low Ousegate, is rated 4.6 out of 5 across 2,956 reviews on two platforms, including 803 Google reviews rated 4.4.
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Every review we hold for the York office, from every platform, shown as written. First names only.
5/5
TrustpilotFirst house inspection
The inspection process was stress free and a friendly experience! Tyla Lyman is a lovely, friendly person who is super informative and really approachable! It was really reassuring!
Thank you for your lovely words Jazmin.It was lovely to see you and how you have made the property your home. See you again in 6 months.Kindest regards,Tyla
5/5
TrustpilotDelighted with the team
Delighted with the way the team have handled a challenging transition from a difficult tenant to a new tenancy. Special mention to Wendy for her ability to smooth the bumps along the way. Thank you!
Hi Edward, I’m so pleased you’re happy with the service we have provided. it’s been a pleasure to work with you again, as always. Wendy
5/5
GoogleWe wanted to leave a review to thank Harry and Marie for their excellent customer service! Harry was very professional at the house viewing and was happy to look into any questions that we had, he also followed up with an email after the meeting to see if we had any further questions which was super appreciated. Marie contacted us with further details of next steps and was really kind and positive over the phone. Overall we had a great experience with Linley and Simpson, thank you!
5/5
TrustpilotMaddie is a great communicator and has…
Maddie is a great communicator and has always been available with advice and ideas. Letting my property this time around has bee a very positive experience
Thank you for your lovely review, I am glad I can make your experience in letting your property positive- Maddie
5/5
TrustpilotWe are currently a contractor who work…
We are currently a contractor who work with the Hessle office. They are a pleasure to work with, especially Will who is very organised with sending jobs and making sure we are paid on time!!
Thanks for your kind words Daniel. It’s a pleasure to work alongside you!
5/5
TrustpilotVery efficient and effortless service
Very efficient and effortless service. Big shoutout to Sebino for taking us on a tour of three properties in one go, he is super. So far very happy with Linley & Simpson
Thank you Evan this is lovely to hear, we hope the rest of the move in process is as smooth!
5/5
TrustpilotApproachable, friendly and supportive throughout whole process
The whole process from start to finish was made a lot less stressful thanks to the hard work and support we had from the team working on our sale and purchase. We would highly recommend Jemma and her team in the future they’ve been fantastic!
Thank you for your feedback, it really is appreciated!
5/5
TrustpilotLydia was a lovely friendly person
Lydia was a lovely friendly person , made the view very easy & give me a lot of information about the area & school.. I’m relocating from Ireland!
Thank you for your feedback! We’re delighted to hear that Lydia made your viewing easy and provided you with helpful information about the area and schools, especially as you’re relocating from Ireland. If you have any more questions or need further assistance with your move, feel free to reach out. We’re here to help!
1/5
TrustpilotWorst people I ever dealt with…
Worst people I ever dealt with management don't care. I apply studio flat in leeds city center 11th I meant to move in 30th! Still replying to bot on goodlord. Whole process helpless. I work with many years martin and co just cross the road very professional and honest people. They want me to pay £9.500 all year while whole country in crissis beyond joke never dealing with this company. Amina been star from beginning to end management should go cross road and learn something from them.
Thank you Mustafa for your lovey review. I am glad I was helpful, hopefully everything goes well for your move in.
5/5
TrustpilotGood customer service
The process was a bit frustrating but Zak was excellent, he kept us informed and went out of his way to make sure the move went as smooth as possible.
We are glad Zak was helpful and kept you informed, sorry to hear parts were frustrating!
5/5
TrustpilotLea Brear has been exceedingly kind and…
Lea Brear has been exceedingly kind and helpful in assisting with the finalization of my move-in process. Additionally, she has responded to all my inquiries with great promptness. Thank you.
Thank you very much for the excellent review. Glad to be of assistance to you. Enjoy your new home, Rahul!
5/5
TrustpilotI just can’t fault them !
I don’t normally leave too many reviews but I just wanted to say how impressed I was at the quality of service I received by Linley & simpson last month when I was looking for a place to live . From right at the start When Mark Clayton showed me around the flat , very knowledgeable with the questions I asked and straightforward talking about the next steps I should take , it left me feeling at ease with the whole process all the way to signing over the final documents in the office with ease , highly recommend! 👏👏
I am so happy that I was able to help you in your search for your new home.It’s great that you have settled in . Many thanks for your kind review All the best Mark
5/5
TrustpilotSamuel Priestley
Samuel Priestley was very welcoming and humble. Showed professionalism and walked me through the property. He will be an excellent asset for the ream.
Thank you for your wonderful feedback! We’re thrilled to hear that Samuel made such a positive impression during your property viewing. His welcoming nature and professionalism are qualities we truly value, and we’re glad you felt supported throughout the process. We agree that he is a fantastic asset to our team! If you need any further assistance or have any questions, please don’t hesitate to reach out.
5/5
TrustpilotAmina was great while viewing the property.
It was a great experience during my house renting with Linley & Simpson. Amina was great and she was so much co-operative in viewing the property and explained me in details. Really appreciate her work!!.
Thank you Ayon for your lovey review. I am glad I was able to find you a nice apartment, I hope everything goes well with your move in.
5/5
TrustpilotGreat team work, thank you!
It's a great experience - I am so happy that the apartment I applied for was running through your office! It was so lovely to meet Carl - always punctual, so patient and helpful. Nice to meet Sharon for my first viewing. My huge thanks to all Hessle team, to people I never met, but everyone is there to help, that's for sure. Always replies, always passes my question to responsible person, never leaves with no answer - that's amazing team work, thank you ever so much. All the best wishes to Hessle Branch!
Thank you Ekaterina for your lovely review, we are always happy to help!
5/5
TrustpilotWork with Megan, she is a star
I recently had the pleasure of meeting with Megan, our property manager, and I cannot express enough how impressed I am with her exceptional service. Megan truly stands out as a star in her field.From the moment she arrived, Megan's super lovely demeanor and quick resolution of any issues we encountered were evident. She is incredibly kind and made it a point to come in person to inspect all the problems we were facing. Her hands-on approach and attention to detail were truly commendable.She addressed every concern promptly and effectively, making the whole process smooth and stress-free.I would wholeheartedly recommend working with Megan to anyone in need of a reliable, professional, and caring property manager. Her outstanding service has made a significant positive impact on our living experience, and we are incredibly grateful for her hard work and commitment. Thank you, Megan!
Outstanding review, thanks so much for taking the time to leave this detailed review!
5/5
TrustpilotHammad has been a great help for…
Hammad has been a great help for getting the keys in less than 5 minutes. As our car was waiting outside, he had been super quick with the service
It was lovely meeting you Doha, I’m glad I could help!
5/5
TrustpilotSam was great!
Sam was great!Polite and knowledgeable. I had a great viewing experience and the process was made clear. I would definitely recommend Linley & Simpson on that basis.
Appreciate you taking the time to leave a review. It was great to meet you.
5/5
TrustpilotExcellent service
As a young person who has no experience in buying/renting I am so grateful for the service provided by Scott when it came to arranging a viewing and the viewing itself. He kept me informed through the entire process right up until the submission of our application and made everything super straight forward. I then had the pleasure of speaking to Georgia who was so lovely and mapped out our next steps answering any questions I had and then followed up promptly with the relevant information via email. Thank you both for helping us get to this point you have been brilliant
Thanks for your positive review and feedback for Scott, it's much appreciated!
5/5
GoogleMy partner and I secured our dream first property with Linley & Simpson, we couldn’t be happier! A massive shoutout to Andy Grice for being such a friendly and due diligent agent, showing us multiple properties and helping us acquire our first choice house.
Hi Liv, Thanks so much for the kind words We wish you all the best in the future. Andy
5/5
TrustpilotMasterpiece
The agent that showed us around, named Carrie, was very calm and respectful, she explain in details what we needed to know even before asking and answered questions in a respectful way. When feeling the form online, the agent that we spoke to also calmly helped us by showing a great customer service skills, I was not disappointed in any stage of the application so far, however, I’ll appreciate if response is given as soon as possible
Thank you Simi, I am happy that you felt satisfied with my service on your viewing!
5/5
TrustpilotGood job Kieran!
Kieran did a great job of getting my rental property sold. As a long term rental it wasn't the most desirable property and in need of a bit of a refresh. It was on the market for a while but he was always positive and confident the right buyer would find it and kept pushing through the viewings. He also offered some alternative options / strategies for optimising the eventual sale price.
Thank you for the review! All the very best for the future. Team Headingley.
5/5
TrustpilotAmazing customer service
Bradley has been showing us round and he's been so friendly and helpful every step of the way. Luke has also been great and kept us updated. Big thanks to you both!
Thank you for the kind words Liz it’s been great working with you, wishing you all the best with the move!
5/5
GoogleViewed a property recently and the gentleman was very helpful and willing to answer all questions and assisted with filling out the application for said property, can’t fault the customer service at all, so a big thank you to Harry who oversaw the whole process :)
Thank you very much Bayli, I wish you the best of luck with your application!
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