Linley & Simpson York reviews

★★★★★ 5/5

Trustpilot

Pleasantly surprised by Linley and Simpson...

I am very cynical re real estate agents but Linley and Simpson were great. Their Fixflo process, for reporting issues with my flat, was easy and my issues were always quickly resolved. When I left the flat I accidentally packed up the existing crockery and glassware and was contacted by the Senior Property Manager, Ami, kindly enquiring as to their whereabouts. She could have approached it in a hostile manner but she didn't and expressed gratitude on my return of the items. I even got my full deposit back after getting a professional end of tenancy clean.

Natasha · 21 July 2024

★★★★★ 5/5

Trustpilot

Great customer service

Booked in for an hour “show me round some options” and didn’t disappoint: Bradley showed me round several spaces that ticked all the boxes I’d outlined in my consult call and were fairly priced/good. Had a great experience with him as he sensibly outlined positives of each and shared some local intel. Didn’t feel pressured or talked down to. Eventually had an existing offer elsewhere accepted but impressed with the service received and would definitely return to Linley and Simpson in the future.

Samantha · 19 July 2024

★★★★★ 5/5

Trustpilot

Viewings booked with Brad G

Spoke to Brad G. Lovely guy, very helpful and was more than willing to find out additional information for me. Very smooth process for booking viewings and overall a very pleasant service.

Will · 19 July 2024

★★★★★ 5/5

Trustpilot

Alex is my go to for any advice in…

Alex is my go to for any advice in relation to the rental market. He is always helpful, gives me his time and is extremely knowledgeable. Cannot thank him enough. Credit to the company.

Natalie · 12 June 2024

★★★★★ 5/5

Trustpilot

Thanks to Morgan

Thanks to Morgan for sorting out all the fine details in some transactions this week. Morgan was super helpful, did everything he said he would, and did it all on time. 100% recommend it.

Mark · 11 June 2024

★★★★★ 5/5

Trustpilot

Brad G

Brad G was very polite in the phone & explained the next steps clearly. Since the initial phonecall I was contacted to say that my price range / properties I wished to view were no longer available & I was told I needed to increase my monthly budget by £200 or I would not get anywhere. This was communicated to me just 2 days prior to viewing. As a result I did not view with L & S.

LW · 19 August 2024

★★★★★ 5/5

Trustpilot

I have dealt with Haley Oldfield over…

I have dealt with Haley Oldfield over the past few years she always their to help. Other staff I have spoken to are pleasant to deal with as well Sharon Helm

Sharon · 2 August 2024

★★★★★ 1/5

Trustpilot

Unprofessional liars

They’ll solicit a good review and then turn around and treat you like crap. Completely unprofessional and will lie to cover their ass, and then when you call them out on it they demand to know if you have proof, which they’re careful to make sure you won’t have. Refuse to send maintenance, of course, and then blame someone in the office for the “mistake” and act like victims about it, as if you aren’t without power and water and a toilet. Never been so happy to move away from

Brianna · 15 July 2024

★★★★★ 5/5

Trustpilot

The Holmfirth Office have excelled…

The Holmfirth Office have excelled themselves again!Our property was let from start of marketing to tenants moving in 19 days then due to a change in circumstances the tenant needed to be released from their contract early so in stepped the Holmfirth team and achieved the same time scale again. David’s team are a real credit to Linley and Simpson, but a special mention must be made for Sue. She liased with the old tenants, the new ones and us as Landlords in an extremely professional manner enabling all parties to achieve the perfect arrangement!Well done to all the staff in HolmfirthBacon sandwiches all round I do believe David.

Peter · 15 July 2024

★★★★★ 5/5

Trustpilot

Spoke to Grace

Spoke to Grace, she was really welcoming, friendly and helpful. Made me feel positive about our chances of moving forward as a couple. Thank you! Looking forward to the viewing 😊😊

Chloe · 30 July 2024

★★★★★ 5/5

Trustpilot

Hamaad Khaliq was very helpful and…

Hamaad Khaliq was very helpful and managed to put me at ease being my first time renting and getting me a viewing so quickly. I really appreciate your kindness and efficiency.

Zaynab · 30 July 2024

★★★★★ 5/5

Google

Cal at Linley & Simpson has been incredibly efficient and helpful to me when I needed assistance in relation to one of the properties in his portfolio - particularly appreciated at this busy time of year! Thank you Cal and Merry Christmas

Rach · 27 December 2023

★★★★★ 5/5

Trustpilot

My partner and I have recently just got…

My partner and I have recently just got the keys for our first flat. Chelsea made the whole process smooth sailing, informative and enjoyable; with a friendly and helpful attitude. I cannot thank her enough!

Lucy · 18 May 2024

★★★★★ 5/5

Trustpilot

Thank you to Ellie and Alex for all…

Thank you to Ellie and Alex for all their hard work! Great comms from start to finish and a brilliant result in renting out our property.

Daniel · 18 October 2024

★★★★★ 5/5

Trustpilot

House viewing

During my house viewing, I went with Grace, she was polite, friendly and very professional, Kate also came in the scene and she was very good, working with her was great , Alexander also came into the scene , he was good too and Megan also did a great job. There are alot of people who came in the scene that I can't remember their names, a very big thanks to the office team they were always ready to pick up my calls , calls were being answered quickly and you always get what you want. I enjoyed working with you guy . Please keep it up.💯

Ruth · 11 July 2024

★★★★★ 3/5

Trustpilot

Great individual staff, terrible property management

Had really good experiences with individual members of the team - notably Holly Searchfield - as our tenancy was coming to an end, my partner unfortunately ended up in intensive care, so I couldn’t move out of the house by the pre-agreed date. She was so patient with the whole situation and really made such a stressful time that little bit easier to deal with. She even followed up a couple of weeks later to check in on him, which was so unnecessarily kind. On the other hand, we had a lot of disappointing experiences with Linley and Simpson as a whole - it took them weeks to sort out a leak that was causing black mould to form around our electrical socket and that was warping all our floors. Our bed broke and needed replacing but all they did was send a handyman that screwed a piece of wood into the bottom of it. The 3 seater sofa that came with the flat needed replacing (simply due to old age/wear and tear), but they replaced it with a two seater chair that is closer to a dentist waiting room chair. When I got in touch with them, their reply was essentially “well there’s two of you on the tenancy and it’s a two seater” - the chair literally wasn’t big enough for us to sit next to each other side by side (we’re of average build). Ended up biting our tongue a lot because it felt like arguing with a brick wall over something that could and should have been so easily fixed

Sophia · 10 July 2024

★★★★★ 5/5

Trustpilot

Lisa is brilliant!

I am a first time mover and have been in my new property for almost 4 months now and I have never had an issue whatsoever. Any time I have made a call through for a maintenance issue or advice, I always get exactly what I need from Lisa.Recently I've had an issue with my bills as a third-party company have been less than competent at their job and I discussed it with Lisa and even though it is something that Linley and Simpson do not deal with or are a part of, she answered every question I had and I'm now hopefully completely sorted with the pesky third party and can enjoy stress free living hopefully!

Scott · 10 July 2024

★★★★★ 5/5

Google

Maja Gierwatowska, Lead Senior Property Manager, consistently impresses me with her enthusiasm and commitment to resolving issues related to my property. Her support is greatly appreciated. Keep up the fantastic work!

Hwang · 14 February 2026

★★★★★ 5/5

Trustpilot

Lea Brear has helped finalise my…

Lea Brear has helped finalise my tenancy with the process only taking an hour or so. It was very straight forward and all my questions have been answered clearly. Thank you Lea!

Ellie · 9 July 2024

★★★★★ 5/5

Trustpilot

Great viewings!

Bradley was extremely helpful in my search for a flat and although we ended up going with a different place, I really appreciated his hospitality and help. He was friendly and informative.

Charlotte · 9 July 2024

★★★★★ 5/5

Trustpilot

Great Support from Linley & Simpson

We’re first time renters and Linley & Simpson have been great with us. Hayley is really supportive and answers queries really quickly. Any maintenance requests have been sorted really quickly too.

Emma · 26 July 2024

★★★★★ 5/5

Trustpilot

All the team at Linley & Simpson Hessle…

All the team at Linley & Simpson Hessle branch have been amazing, Sharon was very helpful on the 2 occasions I spoke to her and very friendly. You all do an amazing job, thank you.

Karen · 14 May 2024

★★★★★ 5/5

Trustpilot

Nothing too much trouble any issues…

Nothing too much trouble any issues they go above and beyond. Especially Megan who has now essentially become my sole point of contact and if she doesn't know the answer she finds it for me.

Samantha · 14 May 2024

★★★★★ 5/5

Trustpilot

Thanks Ellie!

Thanks Ellie!Really helpful, answered questions honestly and helped me check out the blinds etc. Helped me confirm it was somewhere I wanted to live very quickly.

El · 15 October 2024