Trusted Agent profile · York

Linley & Simpson York reviews

4.6

★★★★★ Excellent

2,956 reviews across 2 platforms

2 Low Ousegate, York, YO1 9QU

Linley & Simpson's office in York, at 2 Low Ousegate, is rated 4.6 out of 5 across 2,956 reviews on two platforms, including 803 Google reviews rated 4.4.

Google logo

4.4 / 5

803

Reviews on Google

This office

Trustpilot logo

2,153

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the York office, from every platform, shown as written. First names only.

5/5

Google

Excellent service! Laura and Cal kept us up-to-date throughout the process and were always available for queries.

Ron · 14 February 2026

5/5

Trustpilot

We had a really positive experience

We had a really positive experience. Although it was a bit of a process, Lauren was absolutely fantastic and guided us through everything.

Sophie · 23 December 2025

5/5

Trustpilot

Really pleasant experience with the…

Really pleasant experience with the agency. And Samuel Priestley was very helpful and friendly! He made sure to show everything during the viewing and was very helpful during the application process

Irada · 29 August 2024

Agent replied · 22 October 2024

Thank you for taking the time to leave some feedback. It was great to meet you at both properties. All the best

5/5

Trustpilot

We are new to Harrogate and have found…

We are new to Harrogate and have found Linley and Simpson to be amazing . They have a first class service and their accompanied viewer Mr Mark has been so marvelous with his help explain the process

Samantha · 15 May 2024

Agent replied · 24 August 2024

HelloWhat a pleasure it was to meet both of you. Welcome to the UK and I do hope that you settle in Harrogate and enjoy your time.Good luck with the property application process All the best Mark

5/5

Trustpilot

Positive experience!

Really positive experience renting through the ripon branch recently. Everything was made easy and communication from the branch was amazing, especially from Maddie S who was a massive help. Thank you!

Sinead · 29 August 2024

Agent replied · 22 October 2024

Thank you for your lovely review, I am glad I could help. I hope you enjoy your new home! - Maddie

5/5

Trustpilot

House Sale and Estate agents in Hull

After deciding to sell our house in Hull, we chose Linley and Simpson as estate agent following a review of those operating in the area. They did not disappoint, handling the preparation of all the sale details, advising on price and organising prospective buyer viewings in a most professional and efficient manner.Michelle Noon, who was our designated Sales Negotiator, was enthusiastic and proactive throughout all aspects of the process and negotiations, which certainly made our lives much easier.We would recommend Linley and Simpson generally and Michelle in particular to anyone thinking of selling their property in Hull.

Mark · 12 August 2024

Agent replied · 22 October 2024

Thank you for your feedback and lovely review, it has been a pleasure dealing with you from start to finish. Good luck for the future, Michelle and Jemma.

5/5

Trustpilot

Appreciation of service.

In both letting management and property sales we have found the service exemplary. The staff are always courteous and helpful and it is refreshing to encounter an office environment where harmony and enthusiasm is always in evidence.One thing that singles out Linley and Simpson’s superiority over other companies , retailers and manufacturers is their feedback - if they promise to ‘get back to you ‘ they always do and without delay.Overall the Company and staff seem to appreciate the apprehensions and stresses that can so often accompany house sales and purchases, and they go out of their way to reduce these anxieties to a minimum.

John · 12 August 2024

Agent replied · 22 October 2024

Thank you, for such a detailed and positive review! We’re thrilled to hear that you’ve found our service exemplary in both letting management and property sales. It’s wonderful to know that our staff’s courtesy, enthusiasm, and reliability have made a difference in your experience. We strive to address the stresses of house sales and purchases with care and efficiency, and we’re glad that’s been evident. If you need any further assistance or have any questions, please don’t hesitate to reach out. Your feedback is greatly appreciated!

5/5

Trustpilot

Tenancy progression team!

Brilliant team- very stress free process of getting my new property. Lea kept me up to date with everything and all the team were very efficient throughout the whole process. Thank you Lea and team!

Chelsea · 20 June 2024

Agent replied · 24 August 2024

We really appreciate you taking the time to share your rating with us and for the excellent review. We are glad you had a wonderful experience!

5/5

Trustpilot

Jade Wash is amazing

Jade Wash is amazing, she is so friendly and patient! Goes out of her way to find something Suitable for you, definitely an asset to the Linley & Simpson team. Thank you Jade!!

Em · 25 July 2024

Agent replied · 24 August 2024

Thanks so much for the review Em. Best of luck with your search, happy to help any time!, Jade

5/5

Trustpilot

Recent house valuation

Recently had my house valued by Alex from the Pudsey branch. Fantastic service from the point of booking the valuation in right through to receiving my valuation. Alex was friendly, professional and knowledgable. He was able to provide me with examples of similar properties marketed nearby and the marketing materials I was presented with were of a very high standard. I would not hesitate to recommend!

Emma · 15 October 2021

Agent replied · 30 September 2023

That’s great to hear and thank you for the feedback, when the time comes we would love to help get you into the next house!

5/5

Trustpilot

From a Tennant - Maja was outstanding

From a Tennant: From start to finish, Linley and Simpson in YORK has been great. fromStart with Chloe and Rebecca from York, to the maintenance team, Chris and Roxanne to the end of the tenancy, Maja Gierwatowska. They have all been great. Yes there’s been hiccups along the way, most recently a little dispute with the deposit, but Maja went above and beyond negotiating for us, responding quickly and effectively via written and verbal communication. Maja has been outstanding during the difficult situation (even when I was annoyed! - She still proceeded with great professionalism). I’m extremely happy and I would rent through Linley and Simpson again, this is probably because of the way Maja handled things towards the end, as this could have turned a different way very quickly. Thank you to the York team!

Kyle · 11 September 2023

5/5

Trustpilot

Great Agency for those moving into the City

Im moving to Leeds for a new job and so it’s been tricky trying to book flat viewings when Im not currently living in the city. But Linley & Simpson have been great - scheduling me in to see 3-4 properties in a hour. Declan especially has been very helpful and I have now found the perfect flat. Luke and Brad as well have been very polite when speaking to them on the phone. They are very careful to take in your requests in terms of what you’re looking for and what area. Overall a very good company when trying to find a flat to rent. Thank you!

Beth · 8 August 2024

Agent replied · 24 August 2024

Hi BethThank you very much for your review. We all appreciate your time and patience throughout the process.It is wonderful to hear that you found our procedures easy to navigate with the help of myself and my colleagues.We look forward to seeing you in branch for your key collection, and if there is anything else that you may need assistance with, we are here to help.Kind regardsBrad

5/5

Trustpilot

Linley & Simpson are the Estate Agents…

Linley & Simpson are the Estate Agents to use if you want the best service.Sophie is really welcoming, friendly and professional.She gave us ample time to look around the property, without feeling rushed or under pressure.

Helen · 28 May 2024

Agent replied · 24 August 2024

Thank you Helen, it was a pleasure to meet you and your family. Good luck in the rest of your property search!

5/5

Trustpilot

A great service from start to finish

A great service from start to finish. Michelle Noon and Hannah Grantham made the process very easy and I can’t thank them enough :)

Will · 10 December 2024

Agent replied · 29 December 2024

Thank you for your lovely review, it was a pleasure for us to sell your property and look forward to helping you in the future!, Hannah and Michelle

5/5

Trustpilot

Helpful and efficient service

I dealt with Samuel at L&S and he was friendly and polite. He went out of his way to accommodate my awkward property viewing schedule, and was very thorough when showing me the property

Adrian · 3 July 2024

Agent replied · 24 August 2024

Thanks for the review Adrian, I’m happy I was able to get you viewing with us, and good luck with the search.

5/5

Google

After finding out I had to move suddenly I contacted a lot of estate agents to find somewhere new, the only one who responded was Linley and Simpson. The service provided by Jack Drewitt was amazing, I had several viewings with him (all following COVID regulations) and he was very friendly and gave a lot of advice so I could find my new home. Thanks Jack!

Holly · 1 October 2021

Agent replied · 1 October 2023

Thanks for the review Holly, It is great to hear that Jack in our York office has been giving great service Leon Green Customer Service Manager

5/5

Google

I moved to York in August last year, the team were so nice and kind to me, we did all the process online, Julie was soooooo kind to me, she communicated with me, informed me about the context of the house, as i viewed it online. The team are great. Having dealt with another agent before them, they are very lovely guys. Still sticking around ):

Olamide · 1 October 2021

Agent replied · 1 October 2023

Thank you Olamide, it would be interesting to know why you gave us 5* so would you kindly email me at feedback@linleyandsimpson.co.uk with some feedback so that we continue to achieve ratings such as yours. Kind regards Salena West Customer Service Manager

5/5

Trustpilot

I have rented my property for over 20…

I have rented my property for over 20 yrs but only fairly recently have Linley and Simpson become my landlords. I had my first property inspection last year and I was unsure of what to expect but it went really well and any issues I pointed out to them were dealt with promptly. I recently inquired about the possibility of them putting up a back garden fence on the property for my own privacy and security for myself and the house. Even though there wasn’t a fence when I first moved in, they listened to what I had to say and within a few weeks I’ve got my garden fence! It looks really nice, Graham who put it up, did a great job. All the staff at Linley and Simpson who I’ve dealt with have been great and Will ( the property manager) has always been approachable, understanding and professional and makes sure any issues are dealt with promptly.

Susan · 6 August 2024

Agent replied · 24 August 2024

Thank you for your lovely review, I really appreciate it and hope we can continue to help going forward.

5/5

Trustpilot

The application process and being selected & approved by a Landlord.

My experience has been a very good one and i'm delighted and impressed with the service i've been receiving. The email responses from my Agent , Gary Wilkinson , has been prompt , courteous and friendly. I feel confident that i can ask him any questions and i will receive an honest and helpful reply. I am very much looking forward to being supported by Gary over the coming months and years , knowing that i will be very satisfied with the service i will receive from Gary or another member of the team in his absence. It goes without saying , that i will highly recommend all of my family and friends who wish to rent of purchase a property , that their first port of call , should be Linley & Simpson. All the very best to everyone, and long may the growth and success of the Company continue.

Anthony · 5 August 2024

Agent replied · 24 August 2024

Thank you Anthony for your very kind review, it is much appreciated. We are looking forward to getting you moved into the property!

5/5

Trustpilot

Lydia was very proactive with the…

Lydia was very proactive with the advice about the house & the local area. This was very informative & greatly appreciated with us being new to the area. Many thanks Lydia!

Kylieann · 21 August 2024

Agent replied · 22 October 2024

Thank you, Kylieann, for the review, very much appreciated, if you require any further information please don’t hesitate to get in touch!

5/5

Trustpilot

Ellie Harris has been very helpful with…

Ellie Harris has been very helpful with almost every steps of property move in and I couldn’t express enough how thankful I’m for everything Ellie’s done Also Evie Everall is very helpful xxxx

Nay · 18 July 2024

Agent replied · 24 August 2024

Thank you Nay for taking the time to leave me and Evie such a lovely review! See you on key collection day!

5/5

Trustpilot

Chelsea has been extremely helpful…

Chelsea has been extremely helpful through the process of viewing the flat we love and helping us secure it! She is very fast with her responses to help.

Jasmine · 8 October 2024

Agent replied · 22 October 2024

Thank you so much for taking the time to leave a review- it was a pleasure helping you find your new flat and we wish you all the best in your new home!

5/5

Trustpilot

We arranged an appointment to view a…

We arranged an appointment to view a property. Ben Holmes, the agent, phoned us before the meeting to check on our arrival time and then met us outside the entrance. He was properly prepared and able to answer all of our questions. He also introduced some information which we hadn’t considered relating to parking and access which was most helpful. Since the meeting he has followed up all administrative aspects in a swift and timely fashion. We have been impressed with the level of service provided and intend proceeding with Linley & Simpson as a result.

PAJ · 2 August 2024

Agent replied · 24 August 2024

Hi Paul, Thank you for your kind words, I look forward to finding you a place most suitable for you!

5/5

Trustpilot

Will is my property manager and any…

Will is my property manager and any issues /Repairs or information I need is dealt with quickly and efficiently. I’ve always had a great experience with Linley & Simpson and recommend to friends and family.

Kelly · 10 June 2024

Agent replied · 24 August 2024

Thank you for your kind words, it really means a lot.

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