Trusted Agent profile · York
★★★★★
2,948 reviews across 2 platforms
2 Low Ousegate, York, YO1 9QU
Linley & Simpson's office in York, at 2 Low Ousegate, is rated 4.6 out of 5 across 2,948 reviews on two platforms, including 798 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Linley & Simpson York hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near York.
Every review we hold for the York office, from every platform, shown as written. First names only.
5/5
TrustpilotWe had a great house viewing
We had a great experience. We were contacted very quickly by estate agent Zak who set us up a viewing of a property which was well presented as displayed in the advert. Zak was friendly and informative during the viewing.
Lovely to hear Shannon, so pleased the property was as seen and Zak managed to help!
5/5
TrustpilotProfessional and helpful…
This has been a very positive experience, from first contact right through to the viewing today. Megan was very friendly, helpful and informative at the viewing and ensured we had all the details we needed.
Thank you for leaving such positive feedback for Megan, we really appreciate your kind words and we are happy that Megan could help!
5/5
TrustpilotDuring our recent interaction with…
During our recent interaction with Emily, she was very helpful and was quick to get things sorted.Emily was always in touch with us via phone calls and emails making sure we were always well informed.
Wonderful to hear Emily kept you well informed, thanks for the review!
5/5
TrustpilotLinley & Simpson Sheffield
Kelly has been great through out the entire process, easy and quick to communicate anything.The key hand over was smooth and easy, would definitely recommend Linley & Simpson as well as the team!
We are so pleased the move in process was smooth and Kelly managed to help, enjoy your new property!
5/5
TrustpilotSuccessful house move
Izzy Dalton kept us fully informed on our purchase and, on moving day, when here were considerable delays, she was most helpful in aiding our access arrangements
Thank you for sharing your experience! We’re so pleased to hear that Izzy Dalton kept you well-informed throughout your purchase and was able to assist with access arrangements on your moving day. Moving can be stressful, and we’re glad Izzy was there to help make the process smoother for you. If there’s anything else we can do to support you, please don’t hesitate to reach out. Wishing you all the best in your new home!
5/5
TrustpilotSupportive and Understanding
I moved into my apartment in November last year and things were going swimmingly, until it didn't. I faced some bad luck and had some struggles financially which had a domino effect in the following months. I rang L&S and was put in touch with Susan Waddington. She must be quite simply, the most supportive and helpful person I have ever dealt with at an estate agents. She listened to my problems and then gave me the support I needed to get back on track. She gave me a great plan moving forward and kept in touch with me making sure I was keeping on track! She really has helped me through what has been a pretty bad 2024 and she is a testament to the great work that L&S do.
Thank you so much for sharing your experience! We’re truly sorry to hear about the challenges you faced, but we’re so glad that Susan Waddington was able to provide you with the support and guidance you needed. It’s wonderful to know that her care made a positive impact during a tough time. Your kind words are greatly appreciated, and we’re proud to have her on our team. If you need anything else or further assistance, please don’t hesitate to reach out!
4/5
TrustpilotKnowledgable and friendly staff
There was slight miscommunication in arranging a viewing slot, but once secured, Spencer was very helpful during the property viewing - answering all questions honestly and comprehensively.
Thank you for your feedback! We appreciate your understanding regarding the initial miscommunication and are pleased to hear that once the viewing was secured, Spencer provided helpful and comprehensive answers to your questions.
5/5
TrustpilotFinding a property through Linley & Simpson
Brad. G at L&S Leeds City Branch was incredibly helpful, patient and knowledgable. He listened to my list of property wishes and took me through the rental journey clearly ... thank you so much!!
Hi Karen,I really appreciate you leaving a review.It was my pleasure to help you get booked in, and it was very interesting to hear and learn about your profession.I’ll be much more educated the next time I am at the theatre!Hope to see you in branch soon!
5/5
TrustpilotWe had a great experience with Jodie Robinson and linley and simpson
We had a great experience with Linley & Simpson especially Jodie Robinson We got the timely services we asked for throughout our tenancy and even after. I will always recommend Linley & Simpson
Thank you for your review, Leila! I appreciate the feedback, and I am glad the overall service has been great for you.
5/5
TrustpilotMs. Courtney Benson
My wife and I are very happy that Courtney Benson was the one who showed us the house and was very helpful with her thorough explanations and made us decide to rent the first house we saw.
Thank you so much for these kind words Mehrdad, it was lovely to meet you both. I’m looking forward to working with you to find you the best property for you.All the best,Courtney
5/5
GoogleLinley & Simpson have been extremely helpful throughout the entire process of finding a flat. Jack who showed us the property we chose to rent, Tom who helped us throughout the application process, and thank you to Sam who was especially crucial throughout the process ensured we had a smooth transition into our new flat and made sure it was sparkling when we moved in!PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for this amazing review, we appreciate your kind words and are so happy that Jack and Sam made your experience even better! All the very best in your lovely new home.
5/5
TrustpilotFast response
Recently had Management switch to Linley and Simpson for a property I let. Been impressed so far with level of communication from them. Maddie has helped me a couple of times when needed to make some changes, and her knowledge of the individual tenant and situation made things possible to get a resolution in an effective, considered and timely manner. It's very reassuring to know I can contact her and she'll be able to help.
Thank you for your kind review, I am glad I can continue to help. Maddie.
5/5
TrustpilotWe were fortunate enough to have found…
We were fortunate enough to have found a home to rent after owning our own home for nearly 50years.The staff at Linley and Simpson couldn’t have been more professional, helpful and kind through the whole process especially Lisa.
It was lovely to meet you at the property on Monday and I hope you are your husband will be very happy in the property, Thank you very much for your kind words!
5/5
TrustpilotMegan was excellent
Megan was excellent, friendly and efficient. Our toilet flush had broken, and she sorted a plumber to arrive within 20 mins, and it was all fixed a couple of hours later. If I could rate twice, I would.
Really pleased Megan sorted out the toilet issue asap, thanks for the review Thomas
5/5
GoogleGot great service from Faye, answered all my questions succinctly.
Thank you for your kind review, Craig. I’m so pleased I could assist you in your property search! - Faye
5/5
TrustpilotThank you all at Lindley and Simpson
Thank you all at Lindley and Simpson. Great communication and attention to detail. Thank you Fiona Scott for going the extra mile in a recent letting to get things done in time for a new tenant to move in.
Thank you Justin, it was a challenge but we got there! Thank you for the great feedback and look forward to looking after you and your tenants in the future. Best Wishes - Fiona
5/5
TrustpilotThank you!
Michael at L&S Headingley branch was fantastic. I had a very challenging situation with my buying process, and Michael was there to assist in any way that he could every step of the way. Would 100% recommend this branch to anyone deciding to sell their property in the local area.
Thank you for your glowing review of Michael at our Headingley branch. Thanks for your feedback and recommendation!
5/5
GoogleWonderful experience with Linley & Simpson managing my tenancy in York. They are super professional, perfect communication and all round lovely team. Special thanks to Aydin Arslan who has handled communication between me and the landlord as well as managing my check-out. It has been the best experience I have ever had renting a home! I highly recommend their service.
Thank you for spreading he word about us! We appreciate you taking the time to leave us such lovely feedback!
5/5
TrustpilotJodie was a brilliant help at keeping…
Jodie was a brilliant help at keeping me informed and assured during a change of sharer agreement. I felt at ease and up to date and was surprised at the ease of this process. Big thanks!
It was a pleasure to assist you and I am glad you are happy with the end result! -Jodie
5/5
TrustpilotSupportive Staff
Just wanted to say how accommodating and helpful Amina was on our viewing. She was really understanding about trying to organise a viewing for me in a time that worked for me and was so lovely.
Thank you Ami for your lovey review. I am glad I was able to get you a nice apartment, I hope everything goes well with your move in.
5/5
TrustpilotAbsolutely amazing!
Absolutely amazing! Could not have asked for more. Lisa Halifax was great and did everything she could to ensure I was satisfied. Helpful and friendly and could not recommend enough ! 😃thank you
Thank you Tiffany for leaving me a lovely review, I’m glad I have been able to help to secure a property for you and your family!
5/5
TrustpilotExcellent service
I would highly recommend Linley & Simpson in Leeds city centre. This is the second time I have used these estate agents, first as a buyer and recently as a seller. Both times, I have found the service to be professional, friendly and efficient. A big thank you to Andy Bonner, James Pearson and Nigel Lenton for all their hard work on a successful sale in difficult circumstances - much appreciated!
Thank you for the feedback. It is great to read that our service has been first-class. I will pass on your great feedback to the mentioned staff members. We appreciate you taking the time out to leave this reviewKind RegardsLeon GreenCustomer Service Manager
5/5
TrustpilotWill Stipetic is one of the best property manager ever!
Excellent advise and attention from Will, he’s always responding to any problems in no time and follows up every time to know if the issue has been resolved. Thank you Will and the team!
Thank you Rafaela-Marie for such a lovely review, it really means a lot!
5/5
TrustpilotPrompt responses to any questions and…
Prompt responses to any questions and kept me well informed. Seb Salvati was very helpful and made the completion of my tenancy details very smooth indeed.
Happy the move in process was smooth, this is so lovely to hear. Enjoy your new apartment!
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Tell us what you need and we'll put you in touch. Linley & Simpson York hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near York.
