Trusted Agent profile · York

Linley & Simpson York reviews

4.6

★★★★★ Excellent

2,945 reviews across 2 platforms

2 Low Ousegate, York, YO1 9QU

Linley & Simpson's office in York, at 2 Low Ousegate, is rated 4.6 out of 5 across 2,945 reviews on two platforms, including 798 Google reviews rated 4.4.

Google logo

4.4 / 5

798

Reviews on Google

This office

Trustpilot logo

2,147

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the York office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great company, makes finding and

Great company, makes finding and moving into a new place really easy! Bradley is absolutely lovely and showed me a range of flats suiting my specific location preference and budget. The entire process has been about as quick and painless as renting can be; I'm very thankful given it's usually a huge stress!

Caitlin · 6 May 2024

Agent replied · 24 August 2024

Thank you Caitlin for your review and kind words. I am glad to have helped you secure your property, making it an easy process!

5/5

Trustpilot

Efficient Faye

Faye, a nice staff from Linley & Simpson, who works for some parts of my whole year tenancy agreement, always responds quickly and helpful.  She gives reminders and advices that makes me feel useful & stress less throughout the year. Hope I can get you again once in needs. Many thanks to Faye !

Kin-lok · 11 April 2024

Agent replied · 24 August 2024

Thank you so much for your kind words, I am glad you are happy with the service I provided. Wishing you all the best for the future.

5/5

Trustpilot

I had the pleasure of viewing an…

I had the pleasure of viewing an apartment with Kelly Boot from Linley & Simpson. She was warm & friendly and answered all my questions with patience and was able to provide me with sufficient information about the property.I recommend Kelly to anyone looking for a pleasant property viewing experience.Chinedu O

Chinedu · 7 June 2024

Agent replied · 24 August 2024

Bless you, we are so pleased you would recommend Kelly and the team in Sheffield . Enjoy your new home!

5/5

Trustpilot

Aiden was punctual and conversational…

Aiden was punctual and conversational about the property. He ensured that I saw each part of the property and answered all questions honestly. I appreciate that this company seems to manage letting viewings in an ethical manner and provides equal opportunity for people to fill in application forms.

Renee · 25 July 2024

Agent replied · 24 August 2024

I’m glad I was able to help, thank you for the review - Aiden

5/5

Trustpilot

Jennifer Lowe in accounts has been so…

Jennifer Lowe in accounts has been so very helpful to me over the years, always in good spirit and responds straight away. Very competent and friendly. She is a credit to Linley & Simpson.

Mah · 31 May 2026

Agent replied · 9 June 2026

Thank you, Mah. I really appreciate your kind words. It’s been a pleasure helping you!

5/5

Trustpilot

Kieran helped us get the sale of our…

Kieran helped us get the sale of our flat completed. Various issues arose throughout the process and Kieran was always prompt and quick at responding and always helpful and very professional. I would recommend Linley & Simpson in Leeds.

Mrs · 9 December 2024

Agent replied · 29 December 2024

Thank you for your review Mrs Johal. All the best, Team Headingley!”

5/5

Trustpilot

I had an outstanding experience with…

I had an outstanding experience with Linley & Simpson and highly recommend them to anyone in search of exceptional property services. From the very first interaction, the team demonstrated professionalism, efficiency, and a genuine dedication to understanding my needs.especially Chelsea and Ellie,

Haroon · 25 October 2024

Agent replied · 29 December 2024

Haroon your kind words are greatly appreciated! Hope the move goes smoothly. Kind regards, Chelsea and Ellie

4/5

Trustpilot

Good team overall

My interactions with all of the staff was quite positive. Spencer was great in showing me around and the application process was straightforward. There were just some oversights such as not showing me where the bin area was, the door code to the bin area (once I found it), and not mentioning any of important downsides to the property (such as no electrical sockets in the kitchen).

Aaron · 18 May 2023

Agent replied · 30 September 2023

Thank you for your honest review, we're sorry we missed those vital points! We'll be sure to get it right next time.

5/5

Trustpilot

Great customer service!

Amina Hussain and Luke were instrumental in swiftly guiding me through my applications and any extra information I needed, Amina especially as she held my viewing to the property and a look at others, both were very friendly and I would reccommend their help to anyone in need of it.

Sam · 12 June 2024

Agent replied · 24 August 2024

Thank you Sam for your review, I am glad we were able to help, I hope you enjoy living at your new home. Feel free to get in touch if I or Luke can help with anything else!

5/5

Trustpilot

Excellent experience

Excellent experience! Agents keeping me updated and involved throughout. Holly at the Holmfirth branch has been fabulous.

Helen · 22 September 2026

Agent replied · 11 October 2026

Thank you for your kind review, Helen, it is very much appreciated. It was a pleasure to help, and I wish you all the best with your house purchase! -Holly

5/5

Trustpilot

Wendy has been amazing!!

Wendy has been amazing in helping me secure my new home! She's always been a treat to speak with on the phone and she's always been amazing at getting back to me quickly by email! No question has been too silly or too much! Such a super star!

Lh · 15 July 2024

Agent replied · 24 August 2024

Hello, thank you for your lovely comments. It’s been a pleasure helping you secure the property and I wish you the best of luck with your move.- Wendy

5/5

Trustpilot

Thankyou Chelsea!

I recently found a rental with Linley & Simpson after a lengthy process trying to find something appropriate. Chelsea was my contact when finding my rental and she has been excellent. Very professional and friendly throughout, responsive to emails and happy to answer any questions - would highly recommend!

Ellie · 27 June 2024

Agent replied · 24 August 2024

Thank you so much for taking the time to leave a review Ellie, it was lovely meeting you on the viewing and wish you all the best in your new home!

5/5

Google

We dealt with Chloe at Linley & Simpson York. She was and continues to be a joy! Efficient but sensitive, enthusiastic but professional, extremely and patiently helpful and attentive to our requests for assistance. We are new to the UK from Nee Zealand so having someone help us work out how things work, and help us tick the boxes to secure our new home has been so appreciated. thoroughly recommend.

Kitty · 3 February 2023

Agent replied · 31 May 2023

We are incredibly grateful that you took the time out to leave us a 5-Star review about Chloe. Welcome to the UK, we hope you will be really happy here!

5/5

Trustpilot

Amina went above and beyond to secure…

Amina went above and beyond to secure us a place, making the flat hunting process a breeze. Her dedication and hard work assured us of a great outcome. We feel incredibly fortunate to have found her during such a stressful time; she truly made a difference!

Shrusti · 15 August 2024

Agent replied · 24 August 2024

Thank you Shrusti for your lovey review, I am glad I was able to help you and find you a nice apartment. I hope you enjoy living there.

4/5

Trustpilot

Professional Showing

I was shown around a property by Ben Holmes, very polite and informative about the property and all the features.I asked a number of questions which Ben was able to get the answers to in a very short space of time.I was very happy with the service he provided.

Andrew · 6 June 2024

Agent replied · 24 August 2024

It sounds like you had a positive experience with Ben Holmes during your property viewing! Ben's politeness, knowledge about the property, and his efficiency in answering your questions quickly made a great impression on you. It's always reassuring to receive such attentive service when searching for a new home. Thank you for sharing your feedback, Andrew!

5/5

Trustpilot

Thank you John Hanlon

I have been in touch with John Hanlon for my property renewal and he was quite quick and very helpful to find solution for my situation which worked well with me and owner. I find him very helpful to get the things sorted quickly. A big thank you John Hanlon.

Vivek · 6 June 2024

Agent replied · 24 August 2024

I’m really happy that I was able to arrange your renewal in quick time and find a solution that suited all parties going forward.

5/5

Google

Had Beth show us around a lovely flat in York today. She was very friendly and told us everything we needed to know!

Emily · 11 August 2026

Agent replied · 11 October 2026

Thank you for your lovely review! We're so pleased to hear that Beth made your viewing such a positive experience. It's great to know she was friendly and provided you with all the information you needed. We'll be sure to pass your kind comments on to Beth. Thank you for taking the time to share your feedback, and we wish you all the best with your property search!

5/5

Trustpilot

After getting a section 21 Rebecca …

After getting a section 21 Rebecca Keaney did every thing she cud to help Me get a property for me and my children after not getting so maney finally did and I am so excited and can't wait for fresh start I wud recommend Rebecca over and over she amazing

Jordane · 2 June 2024

Agent replied · 24 August 2024

Thank you Jordane, it has been a pleasure working with you, I am so glad we have found you a lovely home for your fresh start!Thank you

5/5

Google

Maja was quick to deal with my broken boiler, despite a number of issues during having it replaced and my frustrations at having no hot water growing she kept pushing it for me and keeping me up to date with what was happening. I was not the easiest to deal with after a number of days without any hot water so her efforts were really appreciated to get this resolved, she came across pleasant and professional and got the job done.PositiveResponsiveness, Professionalism

Chris · 26 October 2021

Agent replied · 1 October 2023

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime and we'll ensure Maja gets to know about your lovely review!

5/5

Trustpilot

Brilliant service all round

Brilliant service all round! From the first viewing all the way up until picking up the keys! Customer service impeccable especially Lisa who handled everything and was very prompt helpful and friendly…. I would highly recommend this company.Thanks Linley & Simpson.Sarah.

Sarah · 31 October 2024

Agent replied · 29 December 2024

Thank you Sarah for the lovely review, its been a pleasure helping you find your new home.

5/5

Trustpilot

Viewing experience

Lydia was warm and welcoming during our recent rental property viewing. She knew lots about the property and was very helpful in showing us round. She made us have an overall really positive experience and wouldn’t hesitate to view another property with Lydia showing us around in the future!

Consumer · 20 June 2024

Agent replied · 24 August 2024

Thank you for leaving this lovely review for Lydia, we really appreciate your feedback!

5/5

Trustpilot

Grateful

My wife and I have been with Linley and Simpson for the past 4years and I must say we couldn’t have been with a better letting agency. Linley and Simpson is just top notch when it comes to renting out clean and affordable properties. They are lenient with their tenants and understands the current crises facing families and are always ready to listen and help.

Ablavi · 1 June 2026

5/5

Trustpilot

We would like to thank Wendy Passmore…

We would like to thank Wendy Passmore for her highly professional service in keeping us fully informed at every step in locating a new tenant for us. She was very prompt in all her replies and we are very happy with our experience so far.

Tim · 27 August 2024

Agent replied · 22 October 2024

Hi Tim, thank you for your lovely review. It’s been a pleasure helping you secure a new tenant and I’m so glad that you are happy with our service. - Wendy

5/5

Trustpilot

Friendly and helpful

Cal was extremely helpful during the sale of my mums house. When I was unable to contact my solicitors on numerous occasions she was really helpful, speaking to the relevant people and getting the problem solved. I could always rely on her to return my calls/emailA well deserved 5 stars

Jacqueline · 1 June 2024

Agent replied · 24 August 2024

Thank you Jacqueline for your fantastic review. You were always a pleasure to deal with throughout the sale. All the best Cal.

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