Trusted Agent profile · York

Linley & Simpson York reviews

4.6

★★★★★ Excellent

2,943 reviews across 2 platforms

2 Low Ousegate, York, YO1 9QU

Linley & Simpson's office in York, at 2 Low Ousegate, is rated 4.6 out of 5 across 2,943 reviews on two platforms, including 798 Google reviews rated 4.4.

Google logo

4.4 / 5

798

Reviews on Google

This office

Trustpilot logo

2,145

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the York office, from every platform, shown as written. First names only.

5/5

Trustpilot

Friendly but professional experience

I have received a friendly & professional service from Georgia & Sarah. Georgia was patient & helpful when she prepared the partículars for advertising the property for rent. When I commented on a few minor errors in their advertising they were immediately

Pattikins · 25 November 2024

Agent replied · 29 December 2024

Thanks for your lovely review Pat we are delighted that you are pleased with the service we have provided and have managed to find you new tenants to move into your lovely home.

5/5

Trustpilot

Linley and Simpson - Brilliant service

Linley and Simpson were exceptional in their handling of our vacant residential let. They undertook a thorough marketing campaign and a comprehensive due diligence process had been undertaken of the interested parties, before a recommendation was made.A special mention to Charlotte Harrison whom handled this letting.

Matthew · 24 September 2024

Agent replied · 22 October 2024

Hi Matthew, thank you for taking the time to leave me a review today. We are glad to have found a suitable tenant for your property and look forward to working with you!

5/5

Trustpilot

Will has been incredibly supportive of us as Disabled Tenants

We have resided in the property for many years and Will Stipetic and team have been continually supportive and accommodating to us as Disabled Tenants with complex issues, any property issues (not that we have ever had many) have been picked up and resolved with the highest regard and priority.Thank You Will

Luke · 14 June 2024

Agent replied · 24 August 2024

Thank you for your kind review Luke, it’s always a pleasure to make our tenants feel comfortable in their homes!

5/5

Trustpilot

Declan was really helpful

Declan was really helpful in helping us find and sign for a new flat! We had a proxy viewer and Declan made her feel very welcome and comfortable, despite the fact that she was viewing on our behalf. Thanks so much and we are excited to start our tenancy!

Lola · 4 August 2024

Agent replied · 24 August 2024

Thanks Lola! Good luck with your move and look forward to seeing you again soon.

5/5

Trustpilot

Tap Leaking Maintenance

I would like to thank the team at Linely and Simpson - Sheffield for their quick response in fixing the leaking tap issue in the bathroom of my apartment. Thank you very much for your support.

Mohamed · 28 May 2026

Agent replied · 9 June 2026

We're so glad we could quickly resolve the leaking tap in your apartment bathroom. Thank you for your kind words and appreciation!

5/5

Trustpilot

I had Sam help me through the process…

I had Sam help me through the process of viewing my first home, I was scared and didn’t really know how the process worked but Sam was more than helpful assisting with locating the house and making me feel more comfortable in the situation! He’s an absolute please to have at Linley!

Georgia · 8 June 2024

Agent replied · 24 August 2024

Thank you for the review, it’s been a pleasure helping you through the process, all the best for the future.

5/5

Trustpilot

Linley and Simpson were great

Linley and Simpson were great to work with when going through the process of securing a property to rent. The communication was clear and they were very quick to reply to emails and queries.Katie Shields was my designated contact and was a delight to work with. She was very quick to respond to queries and send over any information and this helped to ensure a smooth move-in process.

Nikhil · 8 June 2023

Agent replied · 6 July 2023

Thank you for your review, we really appreciate your feedback!

5/5

Trustpilot

Arrangements for viewing

The arrangements for viewing the property were very convenient. The team was supportive and highly experienced throughout the process. Lydia Fletcher was always punctual, provided clear explanations of important details, and expedited the arrangements as soon as we confirmed our interest. Thank you Team L&S

Udeshika · 4 October 2024

Agent replied · 22 October 2024

Thank you very much for the review, we are so glad you had a positive experience on your viewing!

4/5

Google

The team have been very helpful sorting out several rental properties owned by a deceased friend. I would particularly like to thank Maja Gierwatowska for her speedy responses to frequent questions, even outside office hours and her willingness to help wherever possible, including dropping keys off at my house in person. Her attitude has made a real difference at a difficult time.

Richard · 12 November 2023

Agent replied · 26 November 2023

Thank you Richard for taking your time to leave a review. It is very much appreciated and I am glad I could help, all the best Maja

5/5

Trustpilot

Luke was really good

Thanks for helping me with finding a good home in the Centre of Leeds. Luke was really good showing me all the properties. Honest, helpful, friendly and good way of communicating. Thank you Jada for helping with all the documentation.

Nezrin · 14 December 2024

Agent replied · 29 December 2024

Nezrin it was excellent meeting you and I’m pleased we have found you such a lovely property. I appreciate you taking time to leave a review and if you need anything down the line please reach out!

5/5

Trustpilot

Responses were in a timely manner

Responses were in a timely manner, Spencer was in contact both after 5pm and before 9am even surrounding the bank holiday weekend. Both friendly and informative, the search for a new place to live is never easy, but it was certainly less stressful than it could've been.

Josh · 28 August 2024

Agent replied · 22 October 2024

Hi Josh,Thanks for the great review.Our aim is to take the stress out of a typically stressful situation, so it's good to get the feedback that I managed to do that.Good luck with the move and enjoy the new apartment. Many thanksSpencer

5/5

Trustpilot

Great Service

Full praise to Lauren who took care of our move. First time we have rented through an agency, but got to say it certainly my helps to have some one like Lauren who you can call or email for up to date queries you may have. Thank you

Mr · 7 October 2026

5/5

Trustpilot

Spencer was so helpful and kind

Spencer was so helpful and kind, went out of his way to show me the properties I was interested in, and really helped answer the questions I had. He had a brilliant understanding of the rental market in Leeds and my current tenancy landlords, and how that would impact my current application.

Sam · 31 May 2024

Agent replied · 24 August 2024

Hi Sam,Glad we managed to find you a great corner of Leeds to call your new home, in a lovely building.Thanks for the positive feedback and the kind comments.Good luck with the move and the new placeThanksSpencer

5/5

Trustpilot

Helpful, friendly service for Landlords

As a Landlord, I have found working with the Sheffield branch of Linley & Simpson a very positive experience for the last few years.Kelly and the team there have always been proactive, helpful and responsive and have helped me to keep my portfolio well tenanted and maintained. Thanks Kelly and team.

Jo · 18 June 2024

Agent replied · 24 August 2024

Thank you Jo for the lovely review, we love looking after your properties!

5/5

Google

Met Faye today for a viewing and she was punctual, professional and informative. Faye understood my situation and showed empathy.

Debbie · 11 September 2026

Agent replied · 11 October 2026

Thank you for your lovely review. We’re delighted to hear that Faye provided such a punctual, professional and informative service, and that she took the time to understand your situation and make you feel supported. We’ll be sure to pass your kind feedback on to Faye.

5/5

Trustpilot

Extremely friendly and helpful

I couldn’t recommend Linely & Simpson more! All members of staff who we had contact with were very friendly and helpful, especially Chelsea who we viewed the property with. Our rent application was sorted quickly and the contact from the team was excellent.

Emily · 28 October 2024

Agent replied · 29 December 2024

Thank you so much for taking the time to leave a review. It was lovely meeting you both and we wish you all the best for the move.

5/5

Trustpilot

Georgia is so lovely and helpful and…

Georgia is so lovely and helpful and always goes above and beyond to help , she makes a stressful situation feel alot calmer and will always go out of her way to make sure my needs are satisfied i can not recommend her enough she is a real asset to the team

Bethany · 30 May 2024

Agent replied · 24 August 2024

Thanks for taking the time to complete a review, your feedback is much appreciated.

5/5

Trustpilot

Kelly Boot - Top Class Service

Kelly Boot has provided a brilliant service since we joined Linley & Simpson. Kelly is very helpful and reliable and always available at any time of day. Kelly makes sure action is taken as required and has been valuable during a recent change of tenancy for our property. Thank you Kelly

Alison · 15 June 2024

Agent replied · 24 August 2024

Thank you for appreciating Kelly and the effort she puts in, we appreciate the feedback!

5/5

Trustpilot

Great company, makes finding and

Great company, makes finding and moving into a new place really easy! Bradley is absolutely lovely and showed me a range of flats suiting my specific location preference and budget. The entire process has been about as quick and painless as renting can be; I'm very thankful given it's usually a huge stress!

Caitlin · 6 May 2024

Agent replied · 24 August 2024

Thank you Caitlin for your review and kind words. I am glad to have helped you secure your property, making it an easy process!

5/5

Trustpilot

Efficient Faye

Faye, a nice staff from Linley & Simpson, who works for some parts of my whole year tenancy agreement, always responds quickly and helpful.  She gives reminders and advices that makes me feel useful & stress less throughout the year. Hope I can get you again once in needs. Many thanks to Faye !

Kin-lok · 11 April 2024

Agent replied · 24 August 2024

Thank you so much for your kind words, I am glad you are happy with the service I provided. Wishing you all the best for the future.

5/5

Trustpilot

I had the pleasure of viewing an…

I had the pleasure of viewing an apartment with Kelly Boot from Linley & Simpson. She was warm & friendly and answered all my questions with patience and was able to provide me with sufficient information about the property.I recommend Kelly to anyone looking for a pleasant property viewing experience.Chinedu O

Chinedu · 7 June 2024

Agent replied · 24 August 2024

Bless you, we are so pleased you would recommend Kelly and the team in Sheffield . Enjoy your new home!

5/5

Trustpilot

Aiden was punctual and conversational…

Aiden was punctual and conversational about the property. He ensured that I saw each part of the property and answered all questions honestly. I appreciate that this company seems to manage letting viewings in an ethical manner and provides equal opportunity for people to fill in application forms.

Renee · 25 July 2024

Agent replied · 24 August 2024

I’m glad I was able to help, thank you for the review - Aiden

5/5

Trustpilot

Jennifer Lowe in accounts has been so…

Jennifer Lowe in accounts has been so very helpful to me over the years, always in good spirit and responds straight away. Very competent and friendly. She is a credit to Linley & Simpson.

Mah · 31 May 2026

Agent replied · 9 June 2026

Thank you, Mah. I really appreciate your kind words. It’s been a pleasure helping you!

5/5

Trustpilot

Kieran helped us get the sale of our…

Kieran helped us get the sale of our flat completed. Various issues arose throughout the process and Kieran was always prompt and quick at responding and always helpful and very professional. I would recommend Linley & Simpson in Leeds.

Mrs · 9 December 2024

Agent replied · 29 December 2024

Thank you for your review Mrs Johal. All the best, Team Headingley!”

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