Trusted Agent profile · York
★★★★★
2,943 reviews across 2 platforms
2 Low Ousegate, York, YO1 9QU
Linley & Simpson's office in York, at 2 Low Ousegate, is rated 4.6 out of 5 across 2,943 reviews on two platforms, including 798 Google reviews rated 4.4.
Every review we hold for the York office, from every platform, shown as written. First names only.
5/5
TrustpilotSeb Salvati was great at securing a new…
Seb Salvati was great at securing a new tenant for my BTL property. The property was only vacant for 2 weeks at a difficult time to let out. Seb also managed to negotiate a good compromise on a few issues with new tenants .Thanks so much
Thank you Kevin for the feedback on the service. We are glad you have found Seb helpful!
5/5
TrustpilotFriendly, Efficient Service
Brad was really easy to talk to and asked the right questions. He was flexible to my schedule and suggested showing me a few other apartments that would fit my criteria. I am quite busy so I love that he was so efficient but still manage to come across as friendly and amicable.
Thank you for your review Edward, I am pleased that I was able to deliver such a smooth and friendly service.
5/5
TrustpilotExcellent service
Excellent service, we had an unknown issue with the smoke alarms and Grace Smithson flagged this and it was resolved on the same day,
Thank you for your lovely review, I am pleased we were able to resolve this for you on the same day and that you were happy with the result. I will look forward to helping you in the future. Many thanks Grace.
5/5
TrustpilotIzzy was very efficient
Izzy was very efficient, enthusiastic and helpful throughout the sales and letting process as my flat was let and sold in record time. She monitored the sale and updated me throughout a very lengthy sales process and was always pleasant and helpful so would definitely recommend your company.
Hi Paula, Thank you for your positive feedback, I’m really happy we’ve been able to assist. Thanks Izzy
5/5
TrustpilotKelly and the team are efficient
Kelly and the team are efficient, knowledgeable, responsive and friendly . We’ve had a couple of local agents managing our properties in Sheffield over the years. Linley and Simpson have been head and shoulders better. Kelly always goes the extra mile - she’s a star and that reflects in the team
Wonderful, we love what we do and are very happy you have received a great service.
5/5
TrustpilotI would recommend Lindley and Simpson
I would recommend Lindley and Simpson I dealt with Emma Mitchell who from the initial valuation of my house through to getting it let out was very helpful, fast at getting things sorted out and things booked, got me a good price and got it let out quickly couldn’t ask for anymore
Hi Rob, thank you so much for your review, I am so pleased you are happy with the service!, Emma
5/5
TrustpilotVery professional
I had a viewing with Linley and Simpson and very impressed with their professionalism I almost thought it was too good to be true. Kirk was highly professional and affable and was highly flexible in helping me through the viewing process.Probably the most professional experience I’ve had with regards to a letting agent.
Thank you Mover, we are so glad you had a great experience and the recognition for Kirk!
5/5
GoogleI have been a client of Linley & Simpson for three years. Their services have been excellent, and their support has always been reliable.
Thank you for your lovely feedback. We’re delighted to hear that you’ve been a client of Linley & Simpson for the past three years and that you’ve found our service and support reliable throughout. We really appreciate you taking the time to share your experience with us. Thank you for choosing Linley & Simpson!
5/5
TrustpilotExcellent service from all at Linley…
Excellent service from all at Linley and SimpsonBig shout out for Kelly very professional and efficient.Emma also worked hard for us with the apartmentviewings. I would highly recommend Linley and Simpson to anyone wanting to rent a apartments I had 3 with them and within a short space of time all were tenanted. Thanks Ted
It has been a pleasure to look after your apartments and we are so pleased you have been happy with the service!
5/5
TrustpilotHouse Rental
It was great experience. We are looking for rent house in Leeds. We got in touch with Linley and Simpson via my office colleague. From Linley, Bradley helped for getting the house viewed. Post that Luke made sure that my referencing gets closed asap. Happy with overall service. Would surely recommend Linley and Simpson.
Thank you for the review Abhinav! Really happy to hear you’ve had a good experience and we wish you the best with your move.
5/5
TrustpilotBest estate agents
Amina was very welcoming and really helped with me finding a flat giving numerous good options and getting us a viewing short notice and sending application across so I could fill it in straight away after the viewing,Luke also helped through sending emails for holding deposits ext. overall best estate agents I’ve dealt with!
We both really appreciate the kind words Emily and we’re really happy you’ve had a good experience. Please do reach out to us if you require anything else throughout this journey.
5/5
TrustpilotGreat Experience
We had a great experience today viewing a property with Aiden Hamilton! He called in the morning to confirm the time and was waiting at the property when we arrived. He was knowledgeable and happy to answer all our questions, he was patient and we did not feel rushed at all while viewing. Thanks Aiden!
Thank you for the kind words Katie, I hope everything goes well. - Aiden
5/5
TrustpilotGreat first impressions
I contacted linley & simpson with a broad criteria of what we were looking for in a rental. Grace Tracey was very helpful and assisted me in sending a list of properties matching what we asked for. She was prompt at responding and helpful when arranging to view several properties in one morning.Would recommend
I am very glad I could help you Justine, hopefully we receive some positive news from the feedback and can support you with the process!
5/5
TrustpilotExceptional service!
I called into the office to have a chat about potentially selling my house. Laura was helpful and knowledgeable, spending a decent amount of time to help me understand the process. Really grateful for her help and for going the extra mile. She is a huge asset to the company! Thank you
Thanks so much Jess! It was lovely to meet you and Chase. It can be really daunting thinking about selling, and we’re here to guide you through it every step of the way.
5/5
TrustpilotI have been trusting Tony from Linley…
I have been trusting Tony from Linley and Simpson with all our listings for over seven years now. Tony is very professional, helpful and always responsive to any of our calls or inquiries. In fact, the whole team at Linley have been really professional, we have never had any issues at all over the years.
Thanks for your encouraging words about Tony and the rest of the Linley and Simpson team. It’s a pleasure to deal with a professional landlord like yourself and work with you on your property portfolio. Thank You!
5/5
TrustpilotTyla has been an absolute pleasure to…
Tyla has been an absolute pleasure to work with. She is consistently available whenever needed and is always quick to respond, whether by phone or email. Her reliability and prompt communication have made collaborating with her seamless and stress-free. I truly appreciate her professionalism and dedication to ensuring everything runs smoothly.
Thank you for taking time to leave me a review. It’s a pleasure to work along side you. Kind regards,Tyla
5/5
TrustpilotVerification Process
Me and my partner went to the Linsey office for the collection of keys and for verification. We were in hurry as our Uber was waiting and we wanted the verification process as quick as possible. Hamaad cooperated with us and he made sure that our verification process get completed within few minutes.
Hello Haseeb I’m glad I could help you with this and make it convenient for yourself!
5/5
TrustpilotSmooth process and friendly and helpful staff
The process of booking a viewing was seamless and the staff were quite helpful. Even when they needed a slight time change, I was called and details given why. The viewing process was good as well, Aiden was willing to answer all the questions I had and what I needed to do next.
I’m glad we gave you a seamless experience, hopefully everything goes well. - Aiden
5/5
TrustpilotIt has been a little over a year since…
It has been a little over a year since we rented from this company. Service has been excellent so far. The team has been very supportive, every one of them. Issues are sorted in a timely manner. The structure inplace for renters are amazing. Big shout out to the Pudsey Team.
1/5
GoogleI have rented house managed by linley and simpson for 7 years. Rent was paid every single month with no delay. Maintenance of the property was horrible. They left me without oven for month. Someone from their useless Maintenance team advised me to use microwave to cook for my kids. After that they left me without shower for month again, in the middle of the summer, July and August. Seven months one of the garden lights was hanging just on the wires, threatening to fell on my, or on my kids heads. Two years they did nothing about the damp. Now I'm fighting with them and with the greedy landlord for my deposit. I have opened dispute with TDS, they didn't respond. Hopefully in the end I will get my money back. SO IF IT IS POSSIBLE, PLEASE AVOID THIS AGENCY. Almost two months after my tenancy ended still no response to my request for deposit to be paid back. Lies and lies, day after day. They and the greedy landlord want to steal my money. Today 1st of October 2024. Two months after my tenancy ended. Still no response from landlord or Linley and Simpson on my request about the deposit. They don't even respond to the dispute I opened in TDS. Absolutely disgusting!!!!!
5/5
TrustpilotFiona and the team
Ive been letting my apartment with Linley&Simpson for two years now. Fiona and the team there are proficient in looking after my apartment to the point that they will be letting my next apartment in Wakefield. They are a great company to use and I wouldn't want to do my lettings by any other agent, highly recomended
Thank you Lee for your feedback, it is always great to hear when we are doing a good job! We look forward to looking after your property for the foreseeable future. All the best Fiona and the team!
5/5
TrustpilotSuper Helpful, approachable and friendly.
Amina was incredibly helpful and friendly, I was unsuccessful on my first flat application but she went and found me three other alternatives which I loved and now I’ve been able to move forward with a move in on a flat that I love. Wouldn’t have found any of these flats either without Aminas help, she was mint!
Thank you Phil for your review. I am glad we were able to find you a nice apartment. I hope everything goes well with your move in!
5/5
GoogleVery helpful estate agents. Had two house viewings with Faye, who was again very helpful with an informative tour and was able to answer any questions I had.
Thank you for your lovely review! We're delighted to hear that you had such a positive experience with Faye during your viewings. It's great to know she provided informative tours and was able to answer all of your questions. We'll be sure to pass your kind feedback on to Faye. Thank you for taking the time to share your experience, and we wish you all the best with your property search!
5/5
TrustpilotGreat Service, beginning to end
First time renting a house out, and Tony was so helpful, Loads of advice and little tips along the way , everything from finishing touches to the house up to help with land registry, wouldn't think twice about using Tony and his team for my next property rental
Thanks for the great review Fraser. Glad that we could turn the property around for you in super quick time and hope to work with you again in the future!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
