Trusted Agent profile · York

Linley & Simpson York reviews

4.6

★★★★★ Excellent

2,956 reviews across 2 platforms

2 Low Ousegate, York, YO1 9QU

Linley & Simpson's office in York, at 2 Low Ousegate, is rated 4.6 out of 5 across 2,956 reviews on two platforms, including 803 Google reviews rated 4.4.

Google logo

4.4 / 5

803

Reviews on Google

This office

Trustpilot logo

2,153

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the York office, from every platform, shown as written. First names only.

5/5

Google

Charlie was really helpful and drove us round our viewings for the afternoon

Susie · 2 October 2019

5/5

Google

Jon has been very helpful really good service so professional i would definitely recommend thanks jon

Faisal · 2 October 2017

5/5

Google

We had a viewing a few weeks ago, and it was a great experience. We didn’t end up going with the property, but Rachel in particular did an excellent job and made the whole experience simple and easy!

Danny · 3 July 2023

5/5

Google

Saw two houses with Jack and he was great both time! Very friendly and professional, happy to help and answer questions

Willow · 1 October 2021

Agent replied · 1 October 2023

Thank you for your review Willow, it is great to hear that our Linley and Simpson in York has delivered a first-class service. I am sure Jack will be delighted with your review also Leon Green Customer Service Manager

4/5

Google

All the lettings team have been helpful and professional in my search for a rental property. However, I do want to single out Jack as I was very impressed with his proactive approach in helping me find a suitable rental property when I was beginning to despair. Great service all round, thank you.

Kathy · 1 October 2021

5/5

Google

Not sure where to start.. working seamlessly with excellent communication, the team at coalters have been amazing. Wether popping in branch or discussing over the phone/email, all details, questions and processes were laid out clearly at a relaxed yet thorough pace.. They provide a service vs just a letting machine. Would see no reason t9 ever need another agent, they were flawless.

Jamie · 2 October 2018

4/5

Google

Good communication and lovely team

Charlotte · 3 July 2023

Agent replied · 1 October 2023

Thank you for your review Charlotte, we appreciate your feedback!

5/5

Google

Very efficient and professional service.

Rob · 3 July 2023

Agent replied · 1 October 2023

Thank you Rob for your review, we really appreciate your kind feedback!

5/5

Google

This is an amazing state agency. The staff is really helpful and treat you very well. I have been in contact with Tom and Andy and they both are wonderful. They have help my wife and I to look for properties available to let and guide us through the whole process. It has an excellent customer service. I recommend them!

Juan · 2 October 2019

5/5

Trustpilot

Excellent handover of keys back to…

Excellent handover of keys back to company after rental. We had received our full deposit back within 2 days. Very efficient staff (Holmfirth branch).

Victoria · 9 January 2021

Agent replied · 30 September 2023

Hi Victoria, Thank you for the review. I am delighted to read that our staff at the Holmfirth branch have been delivering first-class service. Great to hear you received a full deposit returnLeon GreenCustomer Service Manager

5/5

Google

Brilliant service from Sharon and Marie, nothing is too much trouble, great communicators.

Mark · 1 October 2022

Agent replied · 1 October 2023

Thank you for letting us know how Sharon and Marie are doing, we appreciate your feedback! Many thanks Salena West Customer Service Manager

4/5

Google

I want to commend the team at York, especially, Andy Grice for the assistance in securing my new property. His patience and interest in what the customer is saying is amazing.

William · 27 November 2023

4/5

Google

Very friendly letting agency which answers any questions, and have been nothing but helpful. The agent that I saw the other day, Harry, was supportive and informative, understood my position as a renter - altogether a great organisation.

Issy · 26 May 2023

5/5

Trustpilot

Rental property

From initial contact with the office to finding a tenant, they kept us informed and offered advice. Would not hesitate to recommend.

Thomas · 30 May 2024

5/5

Trustpilot

Professional and seamless process.

Professional and seamless process. Pleasant experience.

Handiwe · 22 May 2023

Agent replied · 30 September 2023

Thanks for your positive review!

5/5

Trustpilot

Professional Headingly Team

A dedicated, personal and professional staff

Penalex · 22 May 2023

Agent replied · 30 September 2023

Thank you for sharing your feedback with us, our Headingley team will love reading your review!

5/5

Google

Shown a potential rental by Jack Drewitt. Thoroughly professional and friendly. Able to answer my queries. Very polite. Would recommend.

Tasha · 1 October 2021

Agent replied · 1 October 2023

Thank you for the review Tasha, it is great to hear that you have had a great experience with Jack, he is great! It is much appreciated Leon Green Customer Service Manager

5/5

Trustpilot

Excellent customer service

Excellent customer service. Nice property condition.

Alphred · 17 May 2023

Agent replied · 30 September 2023

Thank you for your review!

1/5

Google

Purely business, no humanity, charged a lot more and we don't have peace of mind while living in the property. I wouldn't suggest this agency

Gopi · 26 March 2024

5/5

Google

Helpful advice and very understanding.

Ralph · 3 June 2023

Agent replied · 1 October 2023

Thanks for your review Ralph!

5/5

Trustpilot

MY EXPERIENCE - EASY ONLINE PROCESSING WITHOUT HUSSLE

EASY ONLINE PROCESSING WITHOUT HUSSLE

Mr · 22 May 2023

Agent replied · 30 September 2023

Great to hear you had a hassle free experience.. thanks for your review!

5/5

Trustpilot

Excellent and professional service.

Excellent and professional service from Cal and Tom.

Alex · 26 December 2024

5/5

Google

Jack Drewitt​ has been responsive in my interactions with Linely & Simpson proceeding forward for letting a new property.

Adam · 1 October 2021

Agent replied · 1 October 2023

Hi Adam, thanks for leaving us a review. It is great to hear that Jack from our York Linley and Simpson has been providing great service. We appreciate you leaving us the review Leon Green Customer Service Manager

5/5

Google

Jack D. has been very professional in the viewing and Marie H. has been absolutely lovely and extremely supportive!

Fabiola · 1 October 2021

Agent replied · 1 October 2023

Thanks for the review Fabiola, Its great to hear Jack and Marie have been delivering first-class service. It is appreciated Leon Green Customer Service Manager

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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