Trusted Agent profile · York
★★★★★
2,956 reviews across 2 platforms
2 Low Ousegate, York, YO1 9QU
Linley & Simpson's office in York, at 2 Low Ousegate, is rated 4.6 out of 5 across 2,956 reviews on two platforms, including 803 Google reviews rated 4.4.
Every review we hold for the York office, from every platform, shown as written. First names only.
5/5
GoogleRecently moved the service they provided was first class, I would highly recommend. Sharon in maintenance, is always very helpful and professional when dealing with any of our problems.
Hi Mark, Thank you for the review. I have passed your feedback on to Sharon who I am sure will be delighted. Leon Green Customer Service Manager
1/5
GoogleVery poor service. Would not recommend. Staff are rude and not professional, would not treat you right.
Thank you for your feedback, a 1-star experience is not what we expect for our customers. We’d like the opportunity to make this right and ask that you email us at feedback@linleyandsimpson.co.uk with further details about your experience. Many thaks Salena West Customer Service Manager
5/5
TrustpilotGood communication and kept up to date…
Good communication and kept up to date with every step.
Thank you for your feedback!
5/5
TrustpilotKind and friendly 😊
Kind and friendly 😊 Quick to respond with new information
We love your review, thanks for sharing!
5/5
GoogleWe recieved a fantastic service from the staff at Linley & Simpson York. The experience was made simple and stress free throughout by Julie and Jade. They communicated effectively and were always happy to answer questions, making our life as easy as possible during the move. I have already reccomended their service, and wouldn't hesitate to do so again. Many Thanks, Ash and Sami :)
5/5
GoogleI received a high-quality service from the staff of Linley & Simpson.
Thank you for your review Carlos!
5/5
GoogleMaja helped make the tenancy checkout process very straightforward and painless. Thanks!
Thank you for your feedback, we are so pleased Maja made the process easy for you!
5/5
GoogleThey let and then sold my property and were very efficient, keeping me informed throughout the process. The house was only on the market for a few weeks!
Hi Simon, Thank you for the review. Its great to hear we are efficient and timely in these situations. Thanks again for the feedback
5/5
GoogleThe team was very helpful. Despite that my circumstances were a bit different than most other renters, the team went above and beyond to help me find a suitable place. They were also incredibly friendly and went out of their way to make me feel supported in the process of finding a flat to rent. I would highly recommend them.
5/5
GoogleI have been renting my property out through Linley & Simpson since 2006 when I moved to Belgium. Over this time they have run the property very professionally through securing and changing tenants, taking a practical/common sense approach to emergency issues and a hands on approach to re developments - installing a new bathroom. In addition, they communicate in a timely manner on payments and other matters.
1/5
TrustpilotWould avoid where possible
Terrible letting agents from start to finish. Don't even know where to begin with my rant. Still waiting for a refund 9 months down the line. Would just advise all prospective tenants to avoid where possible.
5/5
TrustpilotExcellent advice
Excellent advice, honest and helpful. Honesty the most important.
Thanks for your positive review!
3/5
Trustpilotthe policies and rent pay
It is quite nice to experience Linley and Simpsons
Thank you for your honest review!
1/5
GoogleUnhelpful and misleading.
We are sorry to read your review. Could you please email us at Feedback@linleyandsimpson.co.uk with further details so that we can assist you.
5/5
GoogleCoalters, and in particular Georgina, have been excellent throughout. Incredibly helpful, friendly and accommodating. Thank you! Rhiannon Heraty
2/5
TrustpilotDisappointed
Poor communication & unprofessional service with the attempted sale of a property.
5/5
GoogleGreat customer service from Harry Russell
Thank you Emily!
5/5
GoogleExcellent service from coalters and in particular Jon McCall who really helped us find our first flat.
5/5
Googleexcellent and trouble-free purchase, prompt service from Cal Siswick.
Thanks for your review Paul!
5/5
GoogleWe contacted Coalters in order to get a valuation of our house. Jemma Butterworth came to see us and we found her to be very friendly and professional. We were extremely happy with the valuation given and Jemma provided all the information we needed and more. We feel very positive using Coalters, so much so, we haven't bothered to contact any other Estate Agents. Jenny Alexander
5/5
TrustpilotWe have recently left a property and…Leaving a property
We have recently left a property and the deposit return system worked really smoothly. We were pleased with the amount retained and the reason given. We had a lovely tenancy from start to finish and had great help from Megan BalmforthProperty Manager.
5/5
TrustpilotI had good service with linley&Simpson..thank you for your help.
I had good service with them..thank you dears
Thank you for your lovely review!
1/5
Google2 year's i rented a flat never respond to the problems. I move out and they overcharged me for an empty property.
Thanks for the feedback Vasili, I understand we have responded to the issues you have raised via email Leon Green Customer Service Manager
5/5
TrustpilotStaffs are very helpful and respond…
Staffs are very helpful and respond promptly.
Thanks for your positive review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Linley & Simpson York hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near York.
