Carter Jonas reviews

★★★★★ 5/5

Google

Carter Jonas are brilliant, they have gone above and beyond to help us get our first proper rented property. They answered all our questions and were really friendly and accommodating. I recommend Carter Jonas to everyone I speak to about moving house because they really were so very helpful. When we were struggling for ID as my partner had sent his driving license off they were ringing to check up on us to see how far we got and all the way till the day of collecting the keys they were patient and supportive unlike other estate agents we tried to go with. Keep up the fab work everyone! Thankyou. Chloe and Alfred.

Chloe · 23 July 2023

★★★★★ 5/5

Google

We couldn't have chosen anyone better than Carter Jonas to sell our house. They managed a multi-sale chain very professionally and dealt with a range of complex issues, in an efficient manner, keeping us informed at every stage of the proceedings. Lois, in the York office, was particularly good at reassuring us and taking the trouble to fully understand the circumstance of each party in the chain, enabling the very difficult transactions to be concluded successfully. We can't thank her enough and would highly recommend Carter Jonas, York, to anyone looking for a local estate agent, backed by a national organisation.

Roger · 16 July 2023

★★★★★ 5/5

Google

We used Carter Jonas York for our rescent house move. Costs were competitive with other estate agents and everything ran smoothly. Would use again.

Capt · 31 December 2023

★★★★★ 5/5

Google

Fantastic service from beginning to end on a challenging and complicated purchase and sale. Lois was outstanding - friendly, patient, kind and thoroughly professional. I would highly recommend their services

Chris · 31 May 2023

★★★★★ 5/5

Google

As buyers, we have been very impressed with the team at Carter Jonas. Particularly Will Butler, who was extremely helpful & always happy to offer support and advice.

Fen · 9 July 2023

★★★★★ 5/5

Google

It was my first experience seeking letting and get through final contract with cater jonas. …

안Sh · 13 December 2025

★★★★★ 5/5

Google

I have just finished renovating a house and was undecided whether to rent out the house and live in my flat, or vice versa. Needing to discuss the various options and costs with a professional agent, I was referred to David Sinclair at Carter Jonas upon personal recommendation. Turns out it was an excellent recommendation! David immediately viewed both of my properties and took the time to discuss with me in detail both my requirements and my situation. He gave thorough, considered advice and made a very careful effort to tailor Carter Jonas's services accordingly. He quickly booked an excellent photographer for one of the properties and the office posted a beautiful advert. Viewings were immediate and by the Monday immediately following the first weekend's viewings, the property was reserved for incoming tenants. David took care to ensure that references were secured as quickly as possible and my communications with him were consistently excellent. David has done a superb job and I shall be very happy to work with him again in the future.

Andrew · 10 February 2020

★★★★★ 5/5

Google

Dane is very professional, very helpful and responsive. We settled down within 2 weeks where we were from the US to deal with paperwork and viewing. Happy with the services.PositiveResponsiveness, Quality, Professionalism

KT · 24 August 2022

★★★★★ 5/5

Google

I found the staff at Carter Jonas - York to all be very knowledgeable, curteous and friendly. It’s a stressful time securing all the paperwork and ensuring everything runs smoothly and Lois was brilliant in keeping us updated on how things were progressing - at times, more so than our own estate agents/solicitors. So much so that next time we move it will be with and through Carter Jonas. Another key selling point for them was how knowledgable Keith, the chap who showed us around the property, was. He answered our questions and if he didn’t know the answer he admitted it and then went away and found out for us - very impressive!! All in all a 5-star service and experience.

Ben · 31 July 2018

★★★★★ 5/5

Google

Letting a property for the first time the Carter Jonas Lettings Team were all great and helped us through every stage. The main person we dealt with was Seline. She was patient, professional and provided support and reassurance at various stages during the process. If you are looking to rent a property in York give them a call !

Ian · 29 February 2024

★★★★★ 5/5

Google

Julia is by far the best realtor we’ve ever worked with. She keeps her clients focused on what needs to be done to buy or sell a property. She is kind efficient, knowledgeable and extremely helpful with every detail. Julia’s communication skills are top notch and she is available all the time for advice. We recommend her highly in every circumstance of buying or selling a property.PositiveResponsiveness, Quality, Professionalism

Jennifer · 24 August 2021

★★★★★ 5/5

Google

Grace was very good, happy to recommend their services

Simon · 28 March 2024

★★★★★ 5/5

Google

I rented a flat managed by Carter Jonas York for three years, and the service has always been excellent. They respond quickly and provide an amiable and efficient service.

Séverine · 22 May 2025

★★★★★ 5/5

Google

I was looking for a place in York and I came across Carter Jonas York. Now I am a person with a lot of questions in mind and this being my first experience of renting an accomodation, I had multiple queries at every step. Judith Johnston was extremely kind and responsive throughout. She made the whole process really smooth. I would definitely recommend it to others.PositiveResponsiveness, Professionalism, Value

Palwasha · 24 August 2021

★★★★★ 5/5

Google

I successfully rented a house through Carter Jones York. My negotiator Judith is helpful and gave me lots of prompt guidance on the rental process. The electronic agreement is signed online which is super convenient.

Lilian · 15 June 2021

★★★★★ 5/5

Google

This has been the best renting experience I have ever had. The staff were always kind and considerate and any problems I had were swiftly taken care of. Any time I called I never felt like a burden as everyone was approachable and yet still professional.

Callum · 9 August 2024

★★★★★ 5/5

Google

Carter Jonas offers a premium service. They are incredibly knowledgable, smart and helpful. As first time landlords, working with Kate has been a dream. She moves fast, anticipates and resolves challenges and has taken away any stress. My wife and I could not rate her and Carter Jonas more highly. Whether you are a potential tenant or landlord, I would recommend Carter Jonas in York, they are quite simply the best.

Andrew · 28 July 2019

★★★★★ 5/5

Google

We worked with Bev to find our new home. She was very helpful (even though she was representing the seller and we were the buyer), she continued to keep us informed of progress and I felt she was honest during negotiations. Thank you for helping us find our forever home Bev!

Claire · 31 January 2023

★★★★★ 5/5

Google

Very good estate agent. Dane was a great help for us and worked out-of-ours to get some info we needed, which we were grateful for!

Frederick · 11 September 2021

★★★★★ 5/5

View Agents

Louise Hirst, Carter Jonas - Brilliant Service

Louise succeeded, quickly, in arranging a sale, after others had failed. From our first meeting, right through to completion, Louise was most attentive and, although backed by a very able team, she remained "hands on" throughout. Never had to chase her once, always on top of things. And an absolute delight to deal with. We would not hesitate to recommend Louise. You won't find better.

Bryan · 19 September 2017

★★★★★ 5/5

Google

I have just recently arrived in the UK, first time renting in York. Carter Jonas made everything simple, and by the moving date of my choice everything was ready and taken care of. Thank you David for all your help and for answering all my questions. And I really like the apartment I am renting. So far everything has been great.

Raquel · 28 July 2019

★★★★★ 1/5

Google

Well from srltart don't leave you alone doesn't feel like your own home because there constantly coming round taking photos all year round to make sure your looking after it which doesn't feel like home

Karen · 24 July 2024

★★★★★ 5/5

Google

Thank you so much to Kate for making becoming a new landlord a painless procedure. From first meeting her, I knew we could work together. She is very friendly as well as professional and found tenants within a couple of days of marketing. I have been very impressed with the service I have received so far and would recommend them.

Lyn · 28 July 2019

★★★★★ 5/5

Google

Recently enquired about a property, can't praise the professionality and level of guidance enough! I would highly recommend the York branch. Thank you to the team for all their help.

Kamil · 26 September 2024