Trusted Agent profile · York
★★★★★
440 reviews across 2 platforms
37 Micklegate, York, YO1 6JH, YO1 6JH
Bridgfords's office in York, at 37 Micklegate, is rated 4.2 out of 5 across 440 reviews on two platforms, including 206 Google reviews rated 4.4.
Every review we hold for the York office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent estate agency which I would…
Excellent estate agency which I would recommend to anyone. During my selling process I always felt that they had me central to their thoughts and advised me along the way. Very friendly and professional.
Hello Paul, thank you for taking the time to leave such wonderful feedback. we pride ourselves in providing helpful advice - we are very happy to have helped.
1/5
TrustpilotAbsolutely terrible
Absolutely terribleContacted them 4 times regarding a property for sale with no return contact4 phone calls and and online viewing with no responseI would never use this company for any of My business
Hello Martin,We're very sorry to hear about your experience.We would very much like to find out what happened here. Please could you send your details to marketing@carterjonas.co.uk so we can look into the matter for you?
5/5
GoogleWhen looking at are new rental property with bridgefords we had the pleasure or meeting Kristian Mcclory. Not question or task was to much trouble, he was very friendly, easy to talk to and made moving a lot less stressful.
Hi Kate Thank you for this review. I am delighted to hear that Kristian made the moving journey go as smoothly as possible. I will make sure your comments are fed back to him as it sounds like he has earned those 5 stars! Kind regards, Chris
5/5
GoogleEd and the team at Bridgfords have just sold our house and the whole process was smooth and efficient from start to finish. Thank you all for providing a great service, I would highly recommend Bridgfords to anyone.
Many thanks Marie for the amazing 5* review and recommendation of your experience with Ed and our local Bridgfords team. Best wishes, Lucy
1/5
TrustpilotI rent out a really old house that…
I rent out a really old house that requires constant maintenance and the property manager is rude, shouting over the phone when simply asking to follow up on a request - no manners at all.
Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk
5/5
TrustpilotThe York lettings department have…
The York lettings department have continued to offer a valuable service, they are effective and have a great handle on the market.
Hi Scott, thank you for your review for our York Lettings team. We're delighted to hear you were pleased with the service provided to you. Please don't hesitate to let us know if there's anything else you need help with.
5/5
TrustpilotThoughtful and personal service
Thoughtful and personal service. Good strategic and tactical thinking. Skilled in identifying opportunities and risks and then managing the sale process appropriately. Tenacious in ensuring that other parties performed.
Hello Mark, thank you for leaving us some feedback. Our team are always happy to hear how well we have supported our clients. Do not hesitate to contact us in the future.
5/5
Trustpilot5* service from the Mayfair branch
5* service from the Mayfair branch. The sales team were amazing at finding me a property, wouldn’t go to anyone else. Have recommended to all my friends planning on moving.
Thank you for taking the time to write us a review. Our team are always happy to hear from a happy client. Please do not hesitate to contact us in the future.
5/5
TrustpilotI was searching for a 1 year let in…
I was searching for a 1 year let in Fulham and received a prompt and professional service which gave me priority. I was delighted with the service.
Hello Timothy, thank you for taking the time to write us some feedback. We pride ourselves in making an often complicated process simple for our clients. We are happy to have helped!
5/5
GoogleGreat experience with Kris: a very caring and personable man who clearly knows York lettings like the back of his hand. Super confident as a landlord that he will find me the right tenants.
Many thanks Stephanie for taking the time to leave our dedicated team this fantastic 5* review. Best wishes, Lucy
5/5
TrustpilotWe have rented our flats In Fulham…
We have rented our flats In Fulham through CarterJonas and found them very easy to deal with and recently got above the anticipated rent so 5 star performance
Hello Malcolm, thanks for leaving us a review. We pride ourselves in providing helpful advice. Please do not hesitate to contact us in the future.
5/5
TrustpilotThe Fulham Palace Road office provided…
The Fulham Palace Road office provided a professional and friendly service helping to secure the ideal rental property for our needs. Would not hesitate to recommend!
Hello Shirley, thank you for taking the time to write us a review. Our team are always happy to hear how well we have supported our clients. We are happy to have helped!
5/5
TrustpilotExcellent service
Really professional, helpful and friendly estate agents; the whole process was much smoother and straightforward than we have ever experienced before - highly recommended
Hello Camilla, thank you for leaving us a review, our team are always happy to hear how well we have supported our clients. Do not hesitate to contact us in the future.
1/5
TrustpilotThis company does not settle its…
This company does not settle its accounts. It acts on behalf of National Highways and is grossly inefficient.
5/5
GoogleExcellent customer service by Kris. He's been the most knowledgeable agent I've ever met so far. Very reliable and always willing to help you to find the best solution for your requirements. Excellent.
Thank you Pasquale. It is great to read another 5 star review for the team at the York branch. Kind Regards, Sarah
5/5
GoogleMoved home with Bridgfords and the process was very smooth. They were accessible to take our calls and answer any queries. Great service.PositiveResponsiveness
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleExcellent Service. Very quick and efficient. I had a property to let and had a application within one day and new tenants moved in a week later. Couldn’t be happier
Thank you for your 5* review! I will, of course, make sure your kind words are made known to our local team and Regional Director. Kind regards, Scott
4/5
GoogleVery friendly and prompt with responses. Helpful to a first time mover
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotVery efficient
Very efficient. Sensitive to existing tenants. good judgement re new tenants. Good pricing advice.
Hi Rupert, thank you for your review. We're so glad to hear you were happy with the service we provided you. Do let us know if we can help with anything else!
5/5
GoogleRealistic valuation and marketing, friendly and responsive service, stayed in regular contact throughout our sale and worked with us and solicitors to secure exchange and completion. Would definitely recommend.
Wonderful to read Natalie that you would highly recommend our Bridgfords team after your experience selling your property with us. Best wishes and thank you for the 5* review.
5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. Professional service and great communication from Owen, Vanessa, Lisa and Mikyle.Would recommend !
Hi Helen, thank you for the positive review. Our team are always pleased to hear how well we have supported our clients. We are happy to have helped!
5/5
TrustpilotGood and efficient service selling a…
Good and efficient service selling a flat.
Hi Patrick, thank you for your review. We are delighted to hear that Carter Jonas were able to assist you with selling your flat. Please do not hesitate to get in touch if we can help you with anything else.
2/5
TrustpilotDicriminates against families.
This company discriminates against families: Have enquired about rental of several properties and been told that they "don't rent to people with children". Not good enough.
Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk
5/5
TrustpilotResponsive
Professional, knowledgeable, timely and friendly. From meet and greet to sales and rental opportunity a rounded and happy experience. Thank you.
Hello Sue, thank you for leaving us such lovely a review. Our team are always happy to hear how well we have supported our clients. we are happy to have helped!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bridgfords's York office has 440 reviews across two platforms: 206 on Google, 234 on Trustpilot (across the whole business).
Bridgfords York Sales is rated 4.2 out of 5 across all 440 reviews, and 4.4 out of 5 on Google from 206 reviews.
Bridgfords York Sales, 37 Micklegate, York, YO1 6JH, YO1 6JH.
