Every review we hold for the York office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotConsiderate Estate Agents
Aileen, Alison, Ann, Debbie and Stan have all been absolutely amazing over the years. They have a personal investment not only towards the Landlord but also more importantly towards the tenant. They are a true vision of how estate agents should be. Thank you for restoring faith back into this industry!
Alyma · 20 March 2022
Agent replied · 25 October 2024
Hello Alyma, thank you for taking the time to write a review. We pride ourselves in supporting all our clients as best we possibly can. We are happy to have helped!
★★★★★ 5/5
TrustpilotI have just sold a property in…
I have just sold a property in Winchester as executor of an estate. Robert McLaughlin could not have been more impressive. Professional, knowledgeable, communicative and a pleasure to deal with. I cannot recommend him highly enough. He went the extra mile all the way through the process.
Steph · 19 October 2024
★★★★★ 5/5
GoogleWe have nothing but praise for Emily and Lauren at the York office ,who have endeavoured to find a very suitable tenant for our property by professionally referencing all applicants and through the difficult past couple of months always presented a very positive ‘can do’ attitude .
No hesistation in recommending Bridgefords.PositiveResponsiveness, Professionalism
Terry · 12 November 2021
Agent replied · 11 November 2024
Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom deciding to move, to moving in took just 2 weeks! Bridgfords found us a houses in our range to view, knew all about the ones we visited, and arrange a very smooth and hassle-free move. Lauren and Emily in particular were exceptional throughout. We can't thank you all enough!!PositiveResponsiveness, Quality, Professionalism, Value
Robert · 12 November 2021
Agent replied · 11 November 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotIn my personal experience and opinion…
In my personal experience and opinion these people are criminals plain and simple. When you point out their mistakes they treat you like dirt, I had never encountered evil people like this before. I would warm anyone thinking of renting or buying with them to think again, I never want to be treated like this again it was a horrible experience.
Rob · 31 July 2019
Agent replied · 25 October 2024
Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk
★★★★★ 5/5
GoogleVery good company, kristian especially who worked with me since January to make moving in as easy as possible and when things went wrong and I had to vacate early he was very very helpful and went well out of his way to be able to help me end the tenancy early, very friendly and approachable, would highly recommend bridgfords to friends
David · 13 November 2018
Agent replied · 11 November 2024
Hi David
Thank you very much for this 5* review and recommendation! Great to hear that Kristian provided such good service helping you move in and when you had to leave the property!
Kind regards, Jake
★★★★★ 5/5
GoogleWe are very happy with Bridgfords Sales and Letting Agents York for helping us getting our new home within short span of time.
Jai · 15 May 2024
Agent replied · 11 November 2024
Many thanks Jai Ram Rai for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you so much to Bridgfords for all your hard work and for making this process so quick and easy. I usually hate moving but this was a breeze! Everyone I spoke to was extremely kind and considerate, professional yet personable. Would definitely recommend.
Ashleigh · 12 November 2022
Agent replied · 11 November 2024
Thank you for your excellent 5* review and recommendation. Best wishes, Lucy, Customer Relations
★★★★★ 5/5
TrustpilotTheir letting team that we dealt with…
Their letting team that we dealt with was very good and professional. Zoltan from their Fulham Palace office was very responsive and good at sorting things out very quickly with the Landlord for us. All in all a very smooth experience between the viewing and singing the tenancy. I would recommend them.
Htet · 27 October 2021
Agent replied · 25 October 2024
Hello Htet, thank you for taking the time to write a review for us. We pride ourselves in making an often complicated process simple our clients. Do not hesitate to contact us in the future.
★★★★★ 1/5
GoogleLooks like Bridgfords have annoyed someone. Good on him!
Aj · 11 December 2024
Agent replied · 10 December 2024
Hello Aj,
Thank you for your feedback. We are sorry to hear about your experience and would like to understand more. Please contact us at review@countrywide.co.uk to discuss further.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
TrustpilotI found dealing with Alison Norton on…
I found dealing with Alison Norton on the purchase of the property very professional.
Andrew · 26 September 2024
Agent replied · 25 October 2024
Hi Andrew, thank you for your review. It's great to hear that you were so impressed with the professional service provided to you by Alison. Please do let us know if there's anything else we can do for you.
★★★★★ 5/5
TrustpilotA pleasant experience
We have been in our rental property now for near on a year, the experience with dealing with our letting agent has been easy and simple. As it’s a new home there are always snagging issues, however with either a simple call or email the issues have been resolved. Highly recommend.
Ricky · 20 October 2021
Agent replied · 25 October 2024
Hello Ricky, thank you for taking the time to leave us some feedback. Our team are always happy to hear how well we have supported our clients. We are happy to have helped!
★★★★★ 5/5
GoogleTeam was really helpful, made the process easy. Far better than other Estate agents.
Nathan · 12 September 2024
Agent replied · 11 November 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Nathan! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotWhite Hart Lane specifically
White Hart Lane specifically! I haven't used another agent for 20 years, including during a number of Co ownership changes - I believe I belong there! All the ladies are polite, careful and so conscientious. I have had, and continue to have, total confidence in them. What more can I say! T
Tim · 30 May 2021
Agent replied · 25 October 2024
Hello Tim, thank you for taking the time to write us such a positive review. We are always happy to hear how well we have supported our clients. We are very happy to have helped!
★★★★★ 1/5
TrustpilotTerrible moving out process
Terrible moving out process. Forcing professional cleans on tenants last minute & trying to wrongly charge
SO · 5 August 2024
Agent replied · 25 October 2024
Hello, we are sorry to read your review. If you would like to discuss this further, please send some further details to feedback@carterjonas.co.uk and a member of our team will be happy to look into this for you. Thank you.
★★★★★ 5/5
TrustpilotReview of Lettings and property management - Bishop’s Park teams, Fulham
My experience with both the Lettings team and Property management team in Fulham (Bishops Park branch) over the past 3 years has been nothing but good. All staff, especially the managers, are a delight to work with and are very knowledgeable and responsive and flexible to need. I can highly recommend them.
Ann · 12 May 2021
Agent replied · 25 October 2024
Hello Ann, thanks for taking the time to leave such wonderful feedback - we're very happy to have helped!
★★★★★ 5/5
TrustpilotKnowledgable and very helpful
Knowledgable and very helpful and always good to be able to deal with the same person each time which provides a great service.
HM · 9 March 2024
Agent replied · 25 October 2024
Hello, thank you for your review. We are so pleased to hear that you have had such a positive experience with Carter Jonas. Please do not hesitate to get in touch if there's anything else that we can help you with.
★★★★★ 5/5
TrustpilotHappy Days
We are 1 month in with our 12 month lease. We are loving the appartment and making full use of the amenities (Gym, Work space). Mass and Amrita are extremely helpful and friendly. We may well extend our stay :)
Andrew · 23 October 2024
★★★★★ 5/5
GoogleI would recommend Bridgfords to anyone who wants to let their property; they're sensitive to a landlord's requirements and nothing is too much trouble for them. Everyone I've had contact with at the York office are incredibly helpful, polite and very obliging.PositiveResponsiveness, Quality, Professionalism, Value
Chris · 12 November 2021
Agent replied · 11 November 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
★★★★★ 5/5
GoogleBridgefords helped me find a lovely little property and arranged moving in with very limited time with minimal fuss. I couldn't have asked for a better agent to handle the tenancy for me. All of the agents I dealt with, Charlie in particular, were polite, conscientious, professional and very personable. Highly recommended.
Matt · 13 November 2019
Agent replied · 11 November 2024
Thank you for your fantastic 5* review of our dedicated team and for the recommendation.
Best wishes, Lucy.
★★★★★ 5/5
TrustpilotThanks for excellent relationship and…
Thanks for excellent relationship and customer service in response to our needs
Jide · 25 June 2024
Agent replied · 25 October 2024
Hi Jide, thank you for your review. We are so pleased to hear that you received such an excellent service during your time with us. Please do let us know if there's anything else that we can do for you.
★★★★★ 5/5
TrustpilotGreat Experience with the Newbury Team!
The Team went above and beyond to get my Mother's sale through. Highly professional, great response times and sound advice made what could have been a complicated task relatively simple and straight forward.
Paul · 3 February 2023
Agent replied · 25 October 2024
Hi Paul, thank you for your review. It's wonderful to hear that our Newbury team were able to assist you and your Mother with her sale. If you need anything else in the future, please do not hesitate to get in contact.
★★★★★ 5/5
GoogleWe have happily worked with Bridgfords for many years. They are helpful and professional and would recommend them after renting out my own property through them. Vicki, Alice and Grant in the maintenance team are great as are the lettings team Pia and Kris. Happy to work alongside a great team!
VR · 13 November 2019
Agent replied · 11 November 2024
Thank you for your 5* review of our team and I am pleased to see that you would recommend our team without hesitation.
Kind regards, Emma
★★★★★ 5/5
TrustpilotI would just like to thank the staff…
I would just like to thank the staff for all their kindness in my search for rental accommodation. They could not have been more helpful and pleasant.
Mark · 18 July 2023
Agent replied · 25 October 2024
Hi Mark, thank you for your review. We are so pleased that you have had such a positive experience with Carter Jonas throughout your rental search. Please do let us know if we can help you with anything else.
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