Trusted Agent profile · York

Bridgfords York Sales reviews

4.2

★★★★★ Great

440 reviews across 2 platforms

37 Micklegate, York, YO1 6JH, YO1 6JH

Bridgfords's office in York, at 37 Micklegate, is rated 4.2 out of 5 across 440 reviews on two platforms, including 206 Google reviews rated 4.4.

Google logo

4.4 / 5

206

Reviews on Google

This office

Trustpilot logo

234

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the York office, from every platform, shown as written. First names only.

5/5

Trustpilot

Considerate Estate Agents

Aileen, Alison, Ann, Debbie and Stan have all been absolutely amazing over the years. They have a personal investment not only towards the Landlord but also more importantly towards the tenant. They are a true vision of how estate agents should be. Thank you for restoring faith back into this industry!

Alyma · 20 March 2022

Agent replied · 25 October 2024

Hello Alyma, thank you for taking the time to write a review. We pride ourselves in supporting all our clients as best we possibly can. We are happy to have helped!

5/5

Trustpilot

I have just sold a property in…

I have just sold a property in Winchester as executor of an estate. Robert McLaughlin could not have been more impressive. Professional, knowledgeable, communicative and a pleasure to deal with. I cannot recommend him highly enough. He went the extra mile all the way through the process.

Steph · 19 October 2024

5/5

Google

We have nothing but praise for Emily and Lauren at the York office ,who have endeavoured to find a very suitable tenant for our property by professionally referencing all applicants and through the difficult past couple of months always presented a very positive ‘can do’ attitude . No hesistation in recommending Bridgefords.PositiveResponsiveness, Professionalism

Terry · 12 November 2021

Agent replied · 11 November 2024

Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

From deciding to move, to moving in took just 2 weeks! Bridgfords found us a houses in our range to view, knew all about the ones we visited, and arrange a very smooth and hassle-free move. Lauren and Emily in particular were exceptional throughout. We can't thank you all enough!!PositiveResponsiveness, Quality, Professionalism, Value

Robert · 12 November 2021

Agent replied · 11 November 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

In my personal experience and opinion…

In my personal experience and opinion these people are criminals plain and simple. When you point out their mistakes they treat you like dirt, I had never encountered evil people like this before. I would warm anyone thinking of renting or buying with them to think again, I never want to be treated like this again it was a horrible experience.

Rob · 31 July 2019

Agent replied · 25 October 2024

Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk

5/5

Google

Very good company, kristian especially who worked with me since January to make moving in as easy as possible and when things went wrong and I had to vacate early he was very very helpful and went well out of his way to be able to help me end the tenancy early, very friendly and approachable, would highly recommend bridgfords to friends

David · 13 November 2018

Agent replied · 11 November 2024

Hi David Thank you very much for this 5* review and recommendation! Great to hear that Kristian provided such good service helping you move in and when you had to leave the property! Kind regards, Jake

5/5

Google

We are very happy with Bridgfords Sales and Letting Agents York for helping us getting our new home within short span of time.

Jai · 15 May 2024

Agent replied · 11 November 2024

Many thanks Jai Ram Rai for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Thank you so much to Bridgfords for all your hard work and for making this process so quick and easy. I usually hate moving but this was a breeze! Everyone I spoke to was extremely kind and considerate, professional yet personable. Would definitely recommend.

Ashleigh · 12 November 2022

Agent replied · 11 November 2024

Thank you for your excellent 5* review and recommendation. Best wishes, Lucy, Customer Relations

5/5

Trustpilot

Their letting team that we dealt with…

Their letting team that we dealt with was very good and professional. Zoltan from their Fulham Palace office was very responsive and good at sorting things out very quickly with the Landlord for us. All in all a very smooth experience between the viewing and singing the tenancy. I would recommend them.

Htet · 27 October 2021

Agent replied · 25 October 2024

Hello Htet, thank you for taking the time to write a review for us. We pride ourselves in making an often complicated process simple our clients. Do not hesitate to contact us in the future.

1/5

Google

Looks like Bridgfords have annoyed someone. Good on him!

Aj · 11 December 2024

Agent replied · 10 December 2024

Hello Aj, Thank you for your feedback. We are sorry to hear about your experience and would like to understand more. Please contact us at review@countrywide.co.uk to discuss further. Best regards, Lucy, Customer Relations Team

5/5

Trustpilot

I found dealing with Alison Norton on…

I found dealing with Alison Norton on the purchase of the property very professional.

Andrew · 26 September 2024

Agent replied · 25 October 2024

Hi Andrew, thank you for your review. It's great to hear that you were so impressed with the professional service provided to you by Alison. Please do let us know if there's anything else we can do for you.

5/5

Trustpilot

A pleasant experience

We have been in our rental property now for near on a year, the experience with dealing with our letting agent has been easy and simple. As it’s a new home there are always snagging issues, however with either a simple call or email the issues have been resolved. Highly recommend.

Ricky · 20 October 2021

Agent replied · 25 October 2024

Hello Ricky, thank you for taking the time to leave us some feedback. Our team are always happy to hear how well we have supported our clients. We are happy to have helped!

5/5

Google

Team was really helpful, made the process easy. Far better than other Estate agents.

Nathan · 12 September 2024

Agent replied · 11 November 2024

Thank you for taking the time to share your experience and for your wonderful 5* review Nathan! Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

White Hart Lane specifically

White Hart Lane specifically! I haven't used another agent for 20 years, including during a number of Co ownership changes - I believe I belong there! All the ladies are polite, careful and so conscientious. I have had, and continue to have, total confidence in them. What more can I say! T

Tim · 30 May 2021

Agent replied · 25 October 2024

Hello Tim, thank you for taking the time to write us such a positive review. We are always happy to hear how well we have supported our clients. We are very happy to have helped!

1/5

Trustpilot

Terrible moving out process

Terrible moving out process. Forcing professional cleans on tenants last minute & trying to wrongly charge

SO · 5 August 2024

Agent replied · 25 October 2024

Hello, we are sorry to read your review. If you would like to discuss this further, please send some further details to feedback@carterjonas.co.uk and a member of our team will be happy to look into this for you. Thank you.

5/5

Trustpilot

Review of Lettings and property management - Bishop’s Park teams, Fulham

My experience with both the Lettings team and Property management team in Fulham (Bishops Park branch) over the past 3 years has been nothing but good. All staff, especially the managers, are a delight to work with and are very knowledgeable and responsive and flexible to need. I can highly recommend them.

Ann · 12 May 2021

Agent replied · 25 October 2024

Hello Ann, thanks for taking the time to leave such wonderful feedback - we're very happy to have helped!

5/5

Trustpilot

Knowledgable and very helpful

Knowledgable and very helpful and always good to be able to deal with the same person each time which provides a great service.

HM · 9 March 2024

Agent replied · 25 October 2024

Hello, thank you for your review. We are so pleased to hear that you have had such a positive experience with Carter Jonas. Please do not hesitate to get in touch if there's anything else that we can help you with.

5/5

Trustpilot

Happy Days

We are 1 month in with our 12 month lease. We are loving the appartment and making full use of the amenities (Gym, Work space). Mass and Amrita are extremely helpful and friendly. We may well extend our stay :)

Andrew · 23 October 2024

5/5

Google

I would recommend Bridgfords to anyone who wants to let their property; they're sensitive to a landlord's requirements and nothing is too much trouble for them. Everyone I've had contact with at the York office are incredibly helpful, polite and very obliging.PositiveResponsiveness, Quality, Professionalism, Value

Chris · 12 November 2021

Agent replied · 11 November 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations

5/5

Google

Bridgefords helped me find a lovely little property and arranged moving in with very limited time with minimal fuss. I couldn't have asked for a better agent to handle the tenancy for me. All of the agents I dealt with, Charlie in particular, were polite, conscientious, professional and very personable. Highly recommended.

Matt · 13 November 2019

Agent replied · 11 November 2024

Thank you for your fantastic 5* review of our dedicated team and for the recommendation. Best wishes, Lucy.

5/5

Trustpilot

Thanks for excellent relationship and…

Thanks for excellent relationship and customer service in response to our needs

Jide · 25 June 2024

Agent replied · 25 October 2024

Hi Jide, thank you for your review. We are so pleased to hear that you received such an excellent service during your time with us. Please do let us know if there's anything else that we can do for you.

5/5

Trustpilot

Great Experience with the Newbury Team!

The Team went above and beyond to get my Mother's sale through. Highly professional, great response times and sound advice made what could have been a complicated task relatively simple and straight forward.

Paul · 3 February 2023

Agent replied · 25 October 2024

Hi Paul, thank you for your review. It's wonderful to hear that our Newbury team were able to assist you and your Mother with her sale. If you need anything else in the future, please do not hesitate to get in contact.

5/5

Google

We have happily worked with Bridgfords for many years. They are helpful and professional and would recommend them after renting out my own property through them. Vicki, Alice and Grant in the maintenance team are great as are the lettings team Pia and Kris. Happy to work alongside a great team!

VR · 13 November 2019

Agent replied · 11 November 2024

Thank you for your 5* review of our team and I am pleased to see that you would recommend our team without hesitation. Kind regards, Emma

5/5

Trustpilot

I would just like to thank the staff…

I would just like to thank the staff for all their kindness in my search for rental accommodation. They could not have been more helpful and pleasant.

Mark · 18 July 2023

Agent replied · 25 October 2024

Hi Mark, thank you for your review. We are so pleased that you have had such a positive experience with Carter Jonas throughout your rental search. Please do let us know if we can help you with anything else.

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