Trusted Agent profile · Yateley

Romans Yateley reviews

4.8

★★★★★ Excellent

170 reviews across 2 platforms

62-64 Reading Rd, Yateley, GU46 7UH

Romans's office in Yateley, at 62-64 Reading Rd, is rated 4.8 out of 5 across 170 reviews on two platforms, including 169 Google reviews rated 4.8.

Google logo

4.8 / 5

169

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

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Reviews

Every review we hold for the Yateley office, from every platform, shown as written. First names only.

4/5

Google

Excellent. Given the amount of hassle they've had to endue from PurpleBricks being involved in the chain, Romans and especially Sam, Ashleigh and Branch Manager Elliot, have done a great job. I would avoid PurpleBricks in the Yateley area like the plague.

B · 23 June 2017

Agent replied · 21 June 2024

Barry thank you for your kind words and feedback regarding your recent sale with Romans of Yateley. Ellliott King and the Romans Yateley team pride themselves on always offering a first class service and "hands on approach" to all buyers and sellers they deal with in the local area which is what the property business has and will continue to be. Good luck in your new home & please do recommend our service to all of your friends and family who plan to buy or sell in the future. Best wishes Louis d'Espagnac, Residential Sales Director.

5/5

Google

The staff were all fantastic, Elliott King was spot on with the valuation and time period to sell. Faultless throughout and made the process stress free

Steve · 22 June 2022

Agent replied · 21 June 2024

Dear Steve, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

My experience with Romans Estate agents has been a brilliant one from start to finish. George from Maidenhead and the amazing Chloe (originally from the Maidenhead branch) were so professional but friendly at the same time. Chole took the time to understand us as a family and went out of her way to accommodate our needs, as well as doing an incredible job of selling our house. Couldn't reccomend the whole Romans team more.

Victoria · 22 June 2022

Agent replied · 21 June 2024

Dear Victoria, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I had been on for a few months with another agent but decided to switch to Romans as I had heard good things about them from various sources. I immediately got advice about the layout of my sitting room from Elliot which I immediately put into action and subsequently almost straight away received an offer on my house. Elliot arranged a second viewing and the offer was raised to one I was able to accept. Romans provide written confirmation of viewings and also provide very good feedback.PositiveResponsiveness, Quality, Professionalism, Value

Rosemary · 22 June 2021

Agent replied · 21 June 2024

Hi Rosemary Byrne, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Yateley. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

I recently used Romans in Yateley to sell my property and would highly recommend them. I received excellent service throughout the process, the communication was excellent throughout and all went through very smoothly. I would advocate Elliott and his team anytime.

Matt · 23 June 2017

Agent replied · 21 June 2024

Thank you for your kind words and feedback relating to your dealings with Romans of Yateley. I will pass your feedback onto Elliott King the Branch Manager who prides himself on offering a first class service to all buyers he and his team deal with in Yateley. Best wishes Louis d'Espagnac, Residential Sales Director.

4/5

Google

Good service received from the friendly team at Romans Yateley. Managed to achieve selling price above what house was on the market for. Kept informed of key points in sale and happy to work with you to keep everyone happy.

S · 12 October 2024

Agent replied · 21 June 2024

Dear S Mox, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

Fantastic service from Romans Yateley. Bought my house Dan showed me around and was really professional and knowledgeable. Special mention for Jack who was amazing and certainly helped the whole process proceed smoothly and stress free. Absolutely 5 star service

Janet · 12 October 2024

Agent replied · 21 June 2024

Dear Janet Burns Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Romans have gone above and beyond to help my mum sell her bungalow in Yateley. Always at the end of the phone to advise us and explain what we need to do next. A great team at the Yateley branch.

Caroline · 12 October 2024

Agent replied · 24 August 2024

Dear Caroline Arrow Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Don't normally leave reviews, but felt the need this time! After selling our house with Romans under difficult circumstances recently Sam Ivey was brilliant! very professional,approachable and such a lovely guy. Would highly recommend Sam and the team :-)

Tracey · 23 June 2018

Agent replied · 21 June 2024

Thank you so much for taking the time to leave a positive review about Romans in Yateley. I am pleased to read your house sale went well and that you would recommend us in the future. Kind regards, Daniel Collis, Regional Manager, Residential Sales, 01344 205 140.

4/5

Google

Would like to thank all of the staff, but especially Sam, for their patience, understanding and complete professionalism during the sale of my house.I would not hesitate in recommending the firm and will definitely be using them in the future.

Graham · 23 June 2017

Agent replied · 21 June 2024

Thank you for your kind words and feedback relating to your dealings with Sam Ivey at the Romans of Yateley office. I've passed your feedback onto Sam and the Yateley sales team. We look forward to doing business with you in the future. Best wishes Louis d'Espagnac, Residential Sales Director.

5/5

Google

Dan aat Romans has been fantastic, quick at responding, helpful and friendly. I can't recommend them enough.

Francesca · 11 July 2025

Agent replied · 9 September 2025

Dear Francesca Wise, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Dan. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Huge thanks to Catherine for helping me through a very difficult sale

Suzie · 22 June 2023

Agent replied · 21 June 2024

Dear Suzie Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Thank you very much for your superb service during my home buying process last month. Dan Fleming and Catherine McNicholas were so much helpful and always there for us when in needed. I can not thank enough for all your hardwork and services that you have provided. I wish you both and whole Romans team Yateley best wishes!!

Sunil · 22 June 2023

Agent replied · 21 June 2024

Dear Sunil Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

1/5

Google

Romans to avoid. We recently had our property valued by Romans in Yateley. The valuation was up to £330,00 In view of the excellent condition of the property. We placed the property on the market for less than the maximum valuation. A few weeks later we had a viewing from an employee of Romans , although he did not advise us of that at the viewing. He subsequently placed an offer of nearly £20,000 less than the asking price stating ridiculous reasons for such a low offer. This was on an email to our agent. He appears to be going around making silly offers for his own financial gain. Looking for vulnerable or desperate owners who he can exploit. Would you trust someone to achieve the best price for your property when he wants to buy yours for well under the market price ? He also appears to be viewing property that he cannot afford and is a complete time waster. A very un pleasant experience from a very un professional individual.

Brendan · 23 June 2018

Agent replied · 21 June 2024

Thank you for your review which we have since discussed on the telephone. From my investigation this offer was a genuine offer to buy your property from a young family looking for a home. I am sorry if this offer did not meet expectation and wish you all the best with the sale of your property. Kind regards, Daniel Collis, Regional Director, Residential Sales, 07894 726 146.

5/5

Google

Great company to deal with. We bought a house with Romans Yateley and dealt with Ashleigh. She was enthusiastic, knew the property and acted as an excellent intermediary between us and the seller

Simon · 23 June 2017

Agent replied · 21 June 2024

Thank you for your kind words and feedback regarding your recent dealings with Ashleigh and the Romans Yateley team. We hope you enjoy your new home. Best wishes Louis d'Espagnac, Residential Sales Director.

5/5

Google

I was very happy with the whole moving experience from Romans. As a first time buyer I was unsure of the whole process and they couldn’t have been more helpful. Highly recommend!

Steven · 12 October 2024

Agent replied · 21 June 2024

Dear Steven Donaldson Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Chloe was professional and very quick at responding to my queries and arranging house viewings.PositiveResponsiveness

Claire · 22 June 2022

Agent replied · 21 June 2024

Dear Claire, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Dan Fleming from Yateley Romans helped us find the perfect home, after viewing multiple houses. He took our needs into consideration and matched us with the right house. Advising us of all information he had and knowledge about the chain and vendor. Making buying a first home very simple.

Katie · 27 July 2023

Agent replied · 21 June 2024

Dear Katie Norris Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Great service and easy to deal with. Would recommend the team, special thanks to Ashleigh and Sam for their help on various matters

Andrew · 23 June 2017

Agent replied · 21 June 2024

Thank you for your kind words and feedback relating to Ashleigh and Sam at our Yateley office which I have passed onto them. May I take this opportunity to wish you and your family a prosperous 2017. Best wishes Louis d'Espagnac, Residential Sales Director.

5/5

Google

Would like to thank Sam at Yateley office he found our perfect home! He went out of his way on viewing times when he didn't have to in his own time etc! He made it easy and stress-free! I teach sales so was very impressed with his attitude. Personal thank you to Sam!

Jolene · 23 June 2016

5/5

Google

just purchased our first flat though romans . no major issues so can't complain . special thanks to Sam

Simon · 23 June 2018

Agent replied · 21 June 2024

Thank you for leaving a positive review. I am pleased to read your house purchase went well and that Sam Ivey provided you with excellent service. Kind regards, Daniel Collis, Regional Manager, Residential Sales, 01344 205141.

5/5

Google

We were shown around a lovely property by Millie Foster who was very professional, friendly, informative and helpful answering all our questions. We were very impressed and we have put in an offer and are very much looking forward to our next new home. Thanks Millie

Mandy · 22 June 2020

5/5

Google

Outstanding service. Great communication. Elliott King and Jack Barton exceeded my expectations at every point of the process. I've not had to worry about anything as they were always one step ahead. Left it all in their hands and got an instant sale with a superb price. Hugely recommend Romans Yateley.

Lady · 22 June 2022

Agent replied · 21 June 2024

Good morning, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We have dealt with Jack throughout the search and purchase of our new house. He has ensured that the communication link between us and the vendors was very easy and assisted us wherever we have needed it. Thank you very much for helping us buy our first home!

Harry · 23 June 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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