Trusted Agent profile Β· Yateley

Romans Yateley reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

170 reviews across 2 platforms

62-64 Reading Rd, Yateley, GU46 7UH

Romans's office in Yateley, at 62-64 Reading Rd, is rated 4.8 out of 5 across 170 reviews on two platforms, including 169 Google reviews rated 4.8.

Google logo

4.8 / 5

169

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Yateley office, from every platform, shown as written. First names only.

5/5

Google

We have been in contact with Ashleigh for months after struggling to sell our house and looking to purchase in the area. We found her attitude a breath of fresh air in the industry. She was honest and really worked with the brief of what we wanted. She continued to help and support us even when we found through another agent in a different area. She is an asset to any company and is well worth popping in and chatting to if you are thinking of selling or buying. The other staff were also helpful and not pushy like some local agents. Sam was very patient showing us around many houses on a Saturday afternoon.

Lee Β· 23 June 2017

Agent replied Β· 21 June 2024

Thank you for your kind words and feedback regarding Ashleigh who is a real asset to Romans. We hope you are enjoying your new home. Best wishes Louis d'Espagnac, Residential Sales Director.

5/5

Google

Romans did not handle our Sale but were the agents for our Purchase. The work performed by Ashleigh Hiscox at the Yateley office was Outstanding. When you are waiting to Exchange and Complete on a House Move the most important thing is to know what is going on. Ashleigh was the one link in the chain that could be relied upon to keep everyone updated and the process moving. This lady is not your typical Estate Agent and thank goodness for that. Amazing work Ashleigh and a BIG THANK YOU from us.

Jon Β· 23 June 2017

Agent replied Β· 21 June 2024

Mr Carter thank you for your feedback regarding you recent purchase through Ashleigh and the Romans Yateley office. Ashleigh will always go above and beyond the call of duty to ensure she meets the expectations of all her buyers and sellers. Good luck in your new home and we look forward to helping you, your friends and family in the future. Louis d'Espagnac, Residential Sales Director.

5/5

Google

Elliot and the team at Roman's Yateley have been amazing and offered us a professional and personal service throughout. Without them we would not have found the buyers for our house, which was sold within days, or the fabulous house we are buying as they put our buyers and us forward to view houses before they became available on Rightmove. They have helped and advised us every step of the way, from mortgages to removals and we are so thankful for everything they have done. We would definitely recommend Roman's Yateley to anyone looking to buy or sell.

Nickie Β· 23 June 2016

Agent replied Β· 21 June 2024

Thank you for your kind words and feedback relating to your dealings with Elliott King and the Romans of Yateley office. I've passed your feedback onto Elliott and the Yateley team who all pride themselves on offering a first class service to all buyers and sellers they deal with in Yateley . Best wishes Louis d'Espagnac, Residential Sales Director.

5/5

Google

Harry showed us around a few properties in Yateley and was always very professional and happy to answer any questions. The whole service from Romans was good from start to finish. We would definitely work with Harry again.

Joshua Β· 12 September 2026

5/5

Google

After registering with the Yateley branch I have been really happy with their service. Ali kept me up to date with all of the properties in the area. He also went and spoke to people in a specific road who weren't on the market to see if they would let me come see their place whilst they consider moving. Great service and I can't fault how helpful the whole team have been with my property search.

Matt Β· 23 June 2018

Agent replied Β· 21 June 2024

Thank you for your positive review about Romans in Yateley. I am pleased to read that Ali has provided a great service and that he is taking the extra steps to find you a property. Kind regards, Daniel Collis, Regional Director, Residential Sales, 01344 205141.

5/5

Google

Seamless from start to finish! Just sold and bought through Romans in Yateley and have to say the whole team have been fantastic. Excellent advice, no questions were too silly and no task was too much for them. Special mention to Elliot who has been so attentive and communicative throughout the whole process. Would 100% use Romans again.PositiveResponsiveness, Professionalism

Katy Β· 25 August 2022

Agent replied Β· 21 June 2024

Dear Katy Wright, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Sold our house with Romans Yateley, absolutely brilliant guys Alfie, Samm and Harry would highly recommend, would definitely use these guys again thanks top job πŸ‘ …

Laila Β· 16 March 2026

Agent replied Β· 16 April 2026

Dear Laila Berio, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

We recently purchased a property through Romans and we dealt mainly with Ashleigh. She was extremely professional, her communication was second to none and she was very proactive throughout the 8 weeks from finding us a property, to exchange and completion. Ashleigh went above and beyond to meet our expectations and I would highly recommend her. Buying can be very stressful, but Ashleigh contributed to making the process smooth and very effectively.

Natasha Β· 23 June 2017

Agent replied Β· 21 June 2024

Thank you for your kind words and feedback regarding your recent purchase through Ashleigh and the Romans of Yateley team. Ashleigh will always go above and beyond to help any buyer or seller she is working with and your review testifies this. May I take this opportunity to wish you the best of luck in your new home and look forward to helping you again the future. Best wishes Louis d'Espagnac, Residential Sales Director.

5/5

Google

Izzy was fantastic and helped us find a lovely place to rent. We are really happy and she made the process very easy

Rosie Β· 12 October 2024

Agent replied Β· 24 August 2024

Dear Rosie Walters Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I have just had my offer accepted on a home for my family through Romans Yateley. Dan Fleming has been very friendly and helpful at viewings and throughout the offer process. I look forward to a successful completion with more of the same high quality service.

Vanessa Β· 22 June 2023

Agent replied Β· 21 June 2024

Dear Vanessa, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Harry wright was super polite and very helpful He explained everything very well. He was wonderful.

Michael Β· 12 May 2026

Agent replied Β· 12 October 2026

Dear Michael Miles We greatly appreciate your 5-star review and the time you took to share your experience with Harry. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

You only find out how good your Estate Agent is, when things go wrong. Natalie & Elliott help us through the process to sell our old house and buy our new house. Our seller was a particularly awkward vendor, who even pulled the stunt of pulling out on contract exchange day. Natalie used all her charm and experience to get the process back on track. We moved last Friday ! Recommended.

Jenny Β· 23 June 2017

Agent replied Β· 21 June 2024

Malcolm thank you for your kind words and feedback regarding your latest buying and selling experience with Romans of Yateley. Its been a pleasure to deal with you again and our sincere thanks to you for helping and contributing in what I would say was a challenging experience. We look forward to helping you again once you have completed the project. Best wishes Louis d'Espagnac, Residential Sales Director.

5/5

Google

Romans Yateley are a great team! I found Ashleigh very helpful in particular, she was always going above and beyond to help me and my family find the right home and she gave us an amazing service. The experience in general was amazing with Romans Yateley, I would always use them in the future and recommend to family and friends. Thank you Ashleigh for making our experience a great one.

Hannah Β· 23 June 2017

Agent replied Β· 21 June 2024

Hannah thank you for feedback which I've relayed back to "The Amazing Ashleigh" who is not only great at selling but always sells with a smile and offers fantastic service to all her buyers and sellers. I'm delighted to hear you got and appreciated Ashleigh's advice and guidance. May I take this opportunity to wish you and your family a prosperous 2017 and we look forward to doing business with you again in the future. Yours Louis d'Espagnac, Residential Sales Director.

5/5

Google

We recently sold our house through Romans Yateley, we would throughly recommend them, as without the help of Chris, Dan, Natalie and Catherine’s careful handling of the sale it could of easily not completed as quickly and easily as it did. Very much appreciated thank you.

Jeff Β· 26 July 2025

Agent replied Β· 12 November 2025

Dear Jeff Scarlett, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Elliott King and the move team Catharine McNicholas were great throughout the whole process. Elliott was proactive with positioning the marketing of the house and extremely responsive when I contacted him. Catharine kept us up to date and helped with some of the inevitable chasing around. A smooth process for us, many thanks.

Dangermouse Β· 22 June 2022

Agent replied Β· 21 June 2024

Good afternoon, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Just wanted to write a quick review to thank you Chloe for all your time with our property and bringing it to market. Chloe was always on hand to answer any questions and happy to help. Thank you again. A thank you also to Jack & Marnie for their help with viewings.

Andrew Β· 22 June 2022

Agent replied Β· 21 June 2024

Dear Andrew, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We bought our first property with Romans and I must say the help and guidance given to us by Ashleigh and her team made our purchase less of a hussle. The level of professionalism and plotitness demonstrated by all team members is rather commendable. Thank you all very much for a smooth ride and making us feel special with our purchase.

Barbiedear Β· 23 June 2017

Agent replied Β· 21 June 2024

Thank you for a lovely review regarding your recent dealings with Ashleigh at the Romans Yateley office. Ashleigh prides herself on going above and beyond the call of duty to make the buying or selling experience a good one for any of her buyers or sellers. I have passed on your feedback which has made Ashleigh's day. Best wishes in your new home and we look forward to helping you or any of your friends and family in the future who plan to buy or sell. Best wishes Louis d'Espagnac, Residential Sales Director.

5/5

Google

I dealt with Chris with the sale of my house in Sandhurst and always found Chris to be really helpful. Always returning calls and always very efficient . Since moving to the Yateley office he has successfully found me a property which I am now purchasing. Bar him be efficient he is always an absolute pleasure to deal with.

Karen Β· 23 June 2018

Agent replied Β· 21 June 2024

Thank you for leaving a positive review of Romans in Yateley. I am pleased to read you have always found Chris helpful and efficient. We look forward to helping you with your house purchase. Kind regards, Daniel Collis, Regional Director, Residential Sales, 01344 205141.

5/5

Google

I've just completed the sale of my property with Romans and I have to say the customer service has been amazing. Kyle and Catherine have been exceptional throughout and although Dan wasnt dealing with my sale he was always there to step in, in Kyles absence. Would highly recommend this estate agency if you're looking to sell your property.

Sarah Β· 12 October 2024

Agent replied Β· 21 June 2024

Dear Sarah Thomas Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Dan and Harry have both been extremely helpful, efficient and professional in the planned sale. The sale is progressing well and largely due to their help and support

Peter Β· 22 October 2025

Agent replied Β· 12 November 2025

Dear Peter Gregor We greatly appreciate your 5-star review and the time you took to share your experience with Dan and Harry. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

1/5

Google

Absolute joke of a company I don’t know how they manage to keep stars so high. They bring you in on false pretences, we were told I can be moved into a house on a certain date, then after putting money down and tying up my house I’m told the house I want is going through probate. Constantly lied to regarding the probate dates, emails ignored. Literally caused months and months of stress, the most unprofessional company I’ve used. I’ve now heard that acting this way is known as β€˜the Romans experience’, they refuse to acknowledge any misinformation they have given despite emails to show this. It’s now come to my attention that estate agents are unregulated so this is why they can act this way.

Matt Β· 27 July 2023

Agent replied Β· 21 June 2024

Dear Matt Hugill, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you. Many thanks, Customer Care Team

5/5

Google

Great overall service. Our agent was Dan who is very welcoming and friendly. Dan was always easy to contact and has been very helpful in every step of the process. Would highly recommend.

Jade Β· 22 June 2023

Agent replied Β· 21 June 2024

Dear Jade, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We bought our house 24 years ago through Romans, so when it came time to sell we thought we would use them. We were not disappointed, Jack and the team were very helpful, we sold within 6 days of going on the market, thank you Romans Yateley.PositiveProfessionalism

Lyn Β· 23 November 2021

Agent replied Β· 22 November 2024

Dear, Chris Skinner, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

We bought our house 24 years ago through Romans, so when it came time to sell we thought we would use them. We were not disappointed, Jack and the team were very helpful, we sold within 6 days of going on the market, thank you Romans Yateley.PositiveProfessionalism

Chris Β· 25 August 2021

Agent replied Β· 21 June 2024

Dear, Chris Skinner, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

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