Trusted Agent profile · Yateley
★★★★★
170 reviews across 2 platforms
62-64 Reading Rd, Yateley, GU46 7UH
Romans's office in Yateley, at 62-64 Reading Rd, is rated 4.8 out of 5 across 170 reviews on two platforms, including 169 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Romans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Yateley.
Every review we hold for the Yateley office, from every platform, shown as written. First names only.
5/5
GoogleI thought I would find it daunting selling my house on my own, but my initial meeting with Daniel put my mind at rest. After some concern at first that there were no offers, despite many viewings, in the new year things moved quickly and I am due to move in June. All the lads in the Yateley office are polite, professional and helpful and have made the process virtually stress-free. Thanks to them all.
4/5
GoogleGood experience selling a probate property with Chris and Elliot. Very professional with their advice and quick to respond and keep in touch with updates even during lockdown.PositiveResponsiveness, Professionalism
Hi Katie, Thank you for taking the time to review your recent experience with our Romans Estate Agents Yateley branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleExcellent sales advise and service from Craig Banbury at Romans Yateley office. Consulted a few local agents when looking to market my property and the comparison was illuminating. Craig stood out, would recommend a conversation if you're considering selling.
Delighted to hear Craig Banbury gave you excellent advice on the sale of your home. Once again thank you for putting your faith in Romans of Yateley to sell your home. Best wishes Louis d'Espagnac, Residential Sales Director.
5/5
GoogleHouse hunting can be a daunting process at the best of times, but having Ashleigh there to help me out made it easy!! she was very attentive, and answered all my questions I had, she was very polite and put me at ease. I would recommend anyone looking at moving or buying a property to pop in and see her. Many thanks again Ashleigh for all your help
5/5
GoogleGary thank you so much for going above and beyond the call of duty. We appreciate everything you did to secure the sale under difficult circumstances. You have been amazing.
Thank you so much for leaving a positive review about the service you received from Gary Bishop at Romans in Yateley. I am pleased to read that Gary handled your house sale well and we all would like to wish you the best in the future. Kind regards, Daniel Collis, Regional Manager, Residential Sales, 01344 205141.
1/5
GoogleAbsolutely terrible service, no management skills. My son was out of hot water for 8 days, fobbed me off countless times
Hi Mr Chennells, we appreciate your honest feedback and thank you for taking the time to let us know about your experience with the Yateley Office. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are concerned by your feedback and would really like to discuss this in more depth with you to find out exactly why you feel unhappy with the service you have been given. If you are willing, please contact us via email customerrelations@lrg.co.uk as we would be more than happy to discuss this with you. Mandy Klopper, Customer Relations Team
5/5
GoogleRomans done a excellent job on selling my property from start to finish. Sam in the office was very professional and polite and always solved a problem. Would highly recommend.
Steve thank you for your kind words regarding the recent sales of your property with Sam and the Romans of Yateley sales team. Best wishes Louis d'Espagnac, Residential Sales Director.
5/5
GoogleGreat service ,Jack from the Yateley branch was great to deal with and when we had questions regarding the property he got straight on to the vendor and got straight back to us with the answers,I Would Highly recommend him and Natalie Boyd from Crowthorne branch who helped enormously with everything after our offer was accepted.
5/5
GoogleGreat advice and support from Gary and the Roman's team at the Yateley branch - could not fault their professionalism and their 'customer first' focus.
Thank you for leaving a positive review regarding Romans in Yateley. I am pleased to read your kind words and we all look forward to helping you with a house purchase or house sale in the future. Kind regards, Daniel Collis, Regional Manager, Residential Sales , 01344 205140.
5/5
GoogleJack at the Yateley branch of Romans provided a first class experience. We sold our house in less than three days and Jack also facilitated the purchase of our new home in a very professional manner. A very pleasant and attentive experience. Highly recommended.
5/5
GoogleRomans managed to sell our house fast and at the agreed price point. Highly recommend them.
Thank you so much for leaving a positive view about Romans in Yateley. I am very pleased to read that your house sale went well and that we achieved the agreed price point. We all would like to wish you the best in the future. Kind regards, Daniel Collis, Regional Director, Residential Sales, 01344 205141.
5/5
GoogleRomans, Thank you to your whole team for the prompt and expeditious sale of our house. It was an easy task to employ your office and the service flowed. We had a few difficulties along the way which your kind staff helped to ease the way. Thank you
4/5
GoogleGreat hotel, beautiful seaview room
Hi Sharron Wardeb, Thank you for taking the time to review your recent experience with our Romans Estate Agents Yateley branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Romans Estate Agents Yateley
2/5
GoogleArranged a viewing and when arrived at at estate agents they told me property was already under offer so refused to show me. Bad communication and customer service. Also spoke to their financial advisor and hardly understood a word of English she spoke.
5/5
GoogleEfficient, knowledgeable service. The sales team are professional, helpful and easy to deal with . The support following the agreed sale was also very good, we were updated on a regular basis with communication being maintained throughout the process.
5/5
GoogleChris Klee & his team at Romans Estate Agents in Yateley sold our property within 48 hours of putting it on to the market and we got asking price! Awesome, professional and friendly service provided throughout the whole process.
5/5
GoogleExcellent customer service which provided us with a smooth move.
Delighted to hear Romans of Yateley made your recent move as smooth as possible. We look forward to doing business with you, your friends and any family who plan to sell or let in the future. Louis d'Espagnac, Residential Sales Director.
1/5
GooglePoor performance, last owners let the entire house in a tip, and dumped all sorts of junk in the loft including an old car tyre. All Romans promised was a gift basket to make up for all that, which i never even received!
5/5
GoogleExcellent, honest and great communication from the start.
Thank you for your positive review about Romans in Yateley. I am pleased to read your comments and we hope to help you again in the future. Kind regards, Daniel Collis, Regional Director, Residential Sales, 01344 205141.
5/5
GoogleFriendly polite and incredibly efficient
Thank you for your kind words and feedback regarding your recent dealings with the Romans of Yateley sales team. Best wishes Louis d'Espagnac, Residential Sales Director.
5/5
GoogleExcellent service from start to finish. Polite, professional and great communication. It's a shame I can only give Elliot and his very hardworking team a five star review - they deserve ten!
5/5
GoogleA true hidden treasure and a must for good food and great upstairs terrace for eating outside
5/5
GoogleGreat service, would happily use again.
5/5
GoogleRating only, no written review.
Dear Baba Aj, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Romans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Yateley.
