Trusted Agent profile Β· Yateley

Romans Yateley reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

170 reviews across 2 platforms

62-64 Reading Rd, Yateley, GU46 7UH

Romans's office in Yateley, at 62-64 Reading Rd, is rated 4.8 out of 5 across 170 reviews on two platforms, including 169 Google reviews rated 4.8.

Google logo

4.8 / 5

169

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Yateley office, from every platform, shown as written. First names only.

5/5

Google

We chose Romans to sell my late Mother's property because of a previous positive experience. Manager Alfie and his team were excellent throughout and Harry, who handled most of the viewings, was really helpful, professional and gave great feedback from potential buyers. Unfortunately, through no fault of Roman's or ourselves, we lost our first buyer, but the advice to immediately re-market and to do so in a way that would increase the catchment, brought 6 viewings the very next day along with 3 offers, one of which we accepted and who is now the new owner. We had Catherine McNicholas appointed as our move manager and wow, what a great coordinator she was as she worked with us, our buyer and the solicitors, answering questions, chasing up the various documents and "Just being there when we needed her!! I have no hesitation in recommending Roman's, excellent customer service.

Bernard Β· 12 August 2026

Agent replied Β· 12 October 2026

thank you so much for the glowing review of the Yateley team, i know how much they care about their clients and they will be delighted that you have recognized their efforts! Thanks again! Scott Caudwell Regional sale director.

5/5

Google

Nov 2024 Dan was highly professional in his approach as he came to undertake a valuation for us, even though it was just a valuation with no possibility of us selling in the short to mid term. Dan is a great amabassador for Romans and on the basis of his service and that of Romans 6 years ago (see below), I would highly recommend them. 2018 Romans found us a buyer in super quick time. That's only the start of it. Without the excellent support to push the sale through to completion we could so easily have lost the sale. It's not just about finding a buyer, it's what happened afterwards which really counted for us. I have to single out Lorraine Eivers for her absolute excellence in service, way beyond reasonable expectations.

Rob Β· 12 October 2025

Agent replied Β· 21 June 2024

Thank you for leaving a positive review regarding Romans in Yateley. I am pleased to read the team provided you with excellent support and in particular Lorraine Eivers exceeded your expectations. Kind regards, Daniel Collis, Regional Director, Residential Sales, 01344 205 141.

5/5

Google

I can’t recommend Romans Estate Agents in Yateley enough. After previously trying to sell my house through another local high street estate agent, I was really disappointed with the lack of communication/care. They didn’t keep me updated or provide any useful feedback, which left me feeling frustrated and left with no real game plan as to how we were going to achieve a sale. Thankfully, I decided to give Romans a try, and the experience was completely different. From the start, Dan and Chris were incredibly professional and attentive. I told them the figure I would accept, but they really went above and beyond to secure not only the best price but the buyer in the best position to move. They organised multiple viewings around the same time, and ultimately achieved a higher sale price than I ever expected. The level of service and communication from Dan and Chris was outstanding throughout the entire process. If you’re looking for an estate agent that delivers results and takes the time to understand what is most important to you as a customer, Romans is the place to go!

Josh Β· 12 October 2025

Agent replied Β· 16 April 2026

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Chris, Dan & Jack, Catherine seriously supported me through the most nerve wrecking time I have ever experienced, they were truly professional and caring, I have since recommended them to several people and I wouldn't hesitate to use them for any future moves. Sold on day 2 of being back up for sale, and completed ten weeks later! Having also worked with another agent, the comparison with what Romans offered was miles apart. Big shout out to Dan though who was the face of Romans and had endured some real frustrations and kept upbeat at all times.

Zena Β· 12 October 2025

Agent replied Β· 12 October 2026

Dear Zena Canavan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We sold our house through Romans last year and would like to say how Dan Fleming was an incredible help throughout the whole process. We managed to sell our house much quicker than we anticipated which I believe is down to Dan knowing the right people to show and market the house to. He was always quick to respond and would go out of his way to help us with anything. He would also check in with us to see how things were progressing and was updating us without prompts. Overall a very professional experience and we would highly recommend Dan and Romans Yateley if you’re looking to sell.

Laura Β· 27 July 2025

Agent replied Β· 25 August 2025

Dear Laura Lewis, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

I've just sold my property with Romans and honestly, I would not have chosen anyone else to sell through. We have used Romans for our last 3 moves and I would highly recommend them. All the staff are pleasant and knowledgeable and we sold for the full asking price within 4 days. I must say a special thanks to Jack, Dan and Catherine for all you have done. πŸ‘πŸ‘

Russ Β· 12 October 2025

Agent replied Β· 22 November 2024

Dear Russ Mountain Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

A big thank you to Chris, Dan and Harry at the Yateley Office. From the very start, this busy team were fantastic at keeping us informed, answering our questions and explaining everything clearly, which made the whole selling process feel so much less daunting. Their friendly, approachable manner, clarity and professionalism has really helped us manage this process. We will certainly be recommending this impressive team to friends locally.

Gill Β· 12 October 2025

Agent replied Β· 9 September 2025

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

We recently sold our home through Romans and had the absolute pleasure of working with Dan throughout the entire process. From start to finish, Dan was exceptional, always available, incredibly knowledgeable, and consistently supportive. His friendly and professional approach made us feel at ease and well-informed every step of the way. Selling a house can be stressful, but Dan truly made it a reassuring experience. We couldn’t have done it without him, thank you Dan!

Charlotte Β· 11 July 2025

Agent replied Β· 9 September 2025

Dear Charlotte Goodwill, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Dan. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Harry has been excellent in helping us find our first home! We saw a couple of homes & Harry really listened to our feedback & suggested a property that ticked all of our boxes. Was great at communicating through the offer stage & a huge help overall.

Rachel Β· 16 March 2026

Agent replied Β· 16 April 2026

Dear Rachel Crooks We greatly appreciate your 5-star review and the time you took to share your experience with Harry. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Amazing service. Can’t rate high enough. Through a very difficult move Jack and Dan were reassuring and on the end of the phone whenever I needed them. Their after sales service with Catherine was AMAZING. Being a widow on my own was difficult but Catherine sorted every problem out every step of the way. Thanks go to all the wonderful team

Sue Β· 12 October 2025

Agent replied Β· 10 November 2024

Dear Sue Hopkinson Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Sam and his team were phenomenal in not only getting my property sold but in dealing with the challenges that came from things that were not related to him!

Sarah Β· 12 May 2026

Agent replied Β· 12 October 2026

Dear Sarah Maslen We greatly appreciate your 5-star review and the time you took to share your experience with Sam and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Cannot thank Chris, Dan and the Sales team at Romans Yateley enough. Dan thank you for the constant communication and support throughout. Held our sale together whilst we lost a house and found another was amazing! Went above and beyond - just fantastic. thank you so much! 😊 Amy and Marco

Amy Β· 12 October 2025

Agent replied Β· 16 April 2026

Dear Amy Bailey Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

From the very beginning of our journey selling our house with Romans Estate Agents in Yateley, we were consistently surprised and delighted by their outstanding service. It's not often you come across a team so dedicated to professionalism and excellence. Every interaction with the staff was a pleasure. They were always on time, exceedingly polite, and demonstrated an eagerness to go the extra mile. What we appreciated the most was their willingness to help without ever making us feel pressured. This is a rare quality in the real estate industry, and Romans Estate Agents personified it perfectly. Although our plans changed and we were unable to complete the sale, this in no way reflects the exceptional service we received from Romans. In fact, they successfully sold our house, but due to an unforeseen shift in our circumstances, we had to withdraw. Despite this setback, the team at Romans Estate Agents responded with nothing but professionalism and understanding. There was not a single negative reaction from their side, which speaks volumes about their integrity and customer service ethos. We would wholeheartedly recommend the Romans office in Yateley to anyone considering selling or buying a property. Their approach and commitment are exemplary, and we are confident they will exceed your expectations as they did ours.

Jevgenij Β· 12 October 2024

Agent replied Β· 21 June 2024

Dear Jevgenij Matvejev Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We purchased our house in Yateley in June after a long search. A massive thank you to the team at Romans but in particular Harry who patiently showed us around several houses. He was always professional, helpful and answered any queries we had promptly. A real credit to Romans - many thanks Karen & Lee Halliday

Karen Β· 10 August 2025

Agent replied Β· 9 September 2025

Dear Karen Halliday We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Harry was absolutely brilliant throughout my property purchase. He took the time to understand what I was looking for, was never pushy and most importantly his communication was spot on

Will Β· 19 March 2026

Agent replied Β· 16 April 2026

Dear Will Bremner We greatly appreciate your 5-star review and the time you took to share your experience with Harry. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Harry has genuinely gone beyond expectations in helping us buy our house. From start to finish he was professional, responsive, and incredibly helpful, always keeping us updated and making the whole process feel smooth and stress-free. Nothing was ever too much trouble, and he went the extra mile to make sure everything stayed on track. We’re really grateful for all his hard work and wouldn’t hesitate to recommend him to anyone looking to buy or sell a home.

James Β· 16 March 2026

Agent replied Β· 16 April 2026

Dear James Vass We greatly appreciate your 5-star review and the time you took to share your experience with Harry. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I'm so happy to say that Harry was very informative and helpful in my process off buying home. Always easy to reach Harry in any moment. And always happy to help and explain everything simple for better understanding. I will highly recommend Harry for any new buyers

Jusuf Β· 13 October 2025

Agent replied Β· 12 November 2025

Dear Jusuf Kocan We greatly appreciate your 5-star review and the time you took to share your experience with Harry. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

4/5

Google

Romans were able to use their expertise in securing a full asking price offer with my first view. The service Jack provided was brilliant and the subsequent customer care from Catherine was fab. Good service, would recommend Thanks very much πŸ‘πŸ‘πŸ‘πŸ‘ …

Charlotte Β· 12 October 2025

Agent replied Β· 22 November 2024

Dear Charlotte Coffin, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

Although we didn't complete with Romans, Harry was very helpful showing us around and giving us advice. Knows his stuff!

Sam Β· 16 March 2026

Agent replied Β· 16 April 2026

Dear Sam Turner We greatly appreciate your 5-star review and the time you took to share your experience with Harry. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

4/5

Google

Harry Wright was polite and kept us informed of properties throughout our search journey. Thank you Harry.

Babs Β· 16 March 2026

Agent replied Β· 16 April 2026

Dear Babs, Thank you for your 4-star review! We're delighted to hear that you had a positive experience with us. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence. Kind regards, Customer Care Team

5/5

Google

Romans have been excellent to deal with over the past 5 years; from managing my rental through to completing the sale when the time was right. Thanks to all in the office that have looked after me, especially Dan who eventually found the right buyer!

Paul Β· 30 May 2025

Agent replied Β· 16 April 2026

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

I spoke with several estate agents before deciding to list my home, where I’ve happily lived for the past 10 years. From the very beginning, this team stood out. I explained that we had just welcomed a new baby and didn’t want to list our property on Rightmove or have a constant flow of people visiting. They completely understood our situation and reassured us that they would market the property discreetly only through their website and to buyers they already knew were actively looking in our area. I honestly didn’t expect much interest from such a limited approach, but I was pleasantly surprised. Within just a few weeks, they had arranged viewings and we received an offer we were absolutely delighted with all within a month of listing. This experience is exactly how selling a home should be: professional, personal, and stress-free. I also used this agency many years ago when I purchased a property and they’ve once again delivered exceptional service. I highly recommend them to anyone looking to buy or sell.

Mohamed Β· 13 October 2025

Agent replied Β· 12 November 2025

Dear Mohamed Rashid, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Initially met Dan in August when he came to value my parents' house, for a social services assessment. Dan listened to what I told him, and I felt he was upfront and honest with me. When I decided to put the house on the market in February, I immediately contacted Dan without hesitation. Estate agents do come under fire on social media and it was refreshing and reassuring to meet Dan and to have him market the property. A lovely chap who I have no hesitation in recommending. Even better was I accepted an offer on the property within a week of being on the market. Hoping to exchange shortly 🀞 Date of experience: 12 February 2025

Karen Β· 12 October 2025

Agent replied Β· 16 April 2026

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

We are very grateful to the entire team for their help, patience, support and the kindness shown to us during a buying process that was something completely new for us. They were with us from the beginning to the end and answered all our questions- thank you very much πŸ™ ps. We also received kind gift for our new journey, which was unexpected and was a big surprise πŸ₯°

Anna Β· 12 September 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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