Every review we hold for the Yateley office, from every platform, shown as written. First names only.
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5/5
GoogleI am a first time buyer with no experience with property, Sam Ivey and the team at Romans have made every effort to make the buying process as straightforward as possible. Thanks to them I have been able to purchase a house that I wouldn't have thought possible before I started. I couldn't recommend them more.
David Β· 23 June 2018
Agent replied Β· 21 June 2024
Thank you for your kind words and feedback regarding your recent dealings with Sam Ivey and the Romans Yateley office. We hope you are enjoying your new home and we look forward to helping you again in the future with any buying or selling needs you have. Kind regards Louis d'Espagnac, Residential Sales Director.
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5/5
GoogleMy parents have just purchased a bungalow through Romans and once again, their service has been amazing. I have previously sold through Romans twice and they always provide excellent customer service. The extra special mention goes to Catherine (Move Manager) who keeps everyone updated and pulls the chain together right through to the day of completion!
Shirley Β· 12 October 2024
Agent replied Β· 21 June 2024
Dear Shirley Harvey
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleWe would like to say thank you for selling our home and the purchase of our new home to Elliot and Craig .Sam Ivey has been very professional and accommodating letting us go back to look at various things even after we had exchanged contracts. Thank you Sam. Keep up the great work.... Don & Lin
Don Β· 23 June 2017
Agent replied Β· 21 June 2024
Don thank you for your feedback regarding your recent dealings with Sam Ivey and the Romans Yateley office. Sam and his colleagues take great pride in the service they provide all buyers and sellers they deal with. I have passed on your feedback to Sam who was delighted to hear he had met yours and Lin's expectations. Best wishes Louis d'Espagnac, Residential Sales Director.
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5/5
GoogleDan Flemming and Catherine Mcnicholas have worked extremely hard and must be credited for what has been a difficult few months! We had what should have been a very simple chain however dealt with some "challenging" circumstances making the chain extremely complicated and lengthy. Despite this they picked up the phone everytime and answered every email in timely manner. Communication was maintained throughout. I was always kept informed which is KEY to any house related move. Thanks again
H Β· 22 June 2023
Agent replied Β· 21 June 2024
Good afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleExcellent service. Got a buyer for us approx 3 weeks later and negotiated the price well. Took the hassle out of selling. Chris and his sales team are excellent, polite, efficient and know their stuff. I would thoroughly recommend Romans, Yateley.
S Β· 17 April 2025
Agent replied Β· 16 April 2026
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
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5/5
GoogleWe used Romans Yateley for our sale and purchase on November 2019. I was apprehensive about dealing with Estate Agents and the move process in general but Elliot and his team were great and helped us all the way through the process and took a lot of the stress out of it. They were always honest and did everything they said they would do, when they said they would do it. They are easy to work with and I would choose them again.
Jennie Β· 22 June 2020
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5/5
GoogleThis is the second time we have chosen Romans for our sale and the first time we have purchased through them. I could not recommend them more highly, from valuation of our property right the way through to completion, there has always been someone available at the end of the phone with advice and support. Huge thanks in particular to Catherine whose knowledge and good humour saved our sanity on several occasions! Faultless service!
Danielle Β· 22 June 2023
Agent replied Β· 21 June 2024
Dear Danielle
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
We are very happy to have provided you with such a positive experience!
Many thanks, Customer Care Team
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5/5
GoogleWe are extremely happy with the service provided by the Romans' team because we could sell our property through Romans inspite of being not present. We were given all the required assistance and support from day one since they were constantly in touch, communicating and guiding us through various procedures, including legal assistance which made the sale hassle-free and easy. Heartfelt thanks to the entire team...ππ
Usha and Manohar
Kiran Β· 12 October 2023
Agent replied Β· 21 June 2024
Dear Kiran Bhandary
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleChris at Romans gave us excellent service. From initial meeting to arranged sale took less than two weeks! Chris was very helpful and professional and everything was done to make the process painless. We've used Romans before and would stick with them without doubt for their professionalism, courtesy and efficiency.
Susan Β· 23 June 2018
Agent replied Β· 21 June 2024
Thank you for your positive review. I am pleased to read Romans agreed your house sale in less than two weeks and that Chris was very helpful. We look forward to helping you with a successful completion. Kind regards, Daniel Collis, Regional Director, Residential Sales, 01344 205141.
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5/5
GoogleMy husband and I have just purchased a property through Romans. We mainly dealt with Sam and Elliott and they were superb! They gave us a lot of advice and support! I'm very grateful to them for helping us buy the house that we really like. Thank you guys. Ona
Ilona Β· 23 June 2018
Agent replied Β· 21 June 2024
Thank you so much for your positive review. I am pleased to read your house purchase went well and that you were happy with the service the team provided. We all wish you many happy years in your new home. Kind regards, Daniel Collis, Regional Manager, Residential Sales, 01344 205141,
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5/5
GoogleWe have received absolutely amazing service from Romans in Yateley! Chris and Dan especially have been incredibly professional, knowledgeable and accommodating throughout our purchase! As first time buyers, they provided us with clear and regular communication which has been really helpful and we would recommend them to anyone!
Hannah Β· 12 October 2024
Agent replied Β· 24 August 2024
Dear Hannah Bowen
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleThank you to the team at Romans for selling our house within a week and to Dan at Romans for assistance in finding our perfect house.
Tor Β· 11 July 2025
Agent replied Β· 9 September 2025
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
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5/5
GoogleI had really positive experience with Yateley Romans helping assist with the purchase of family members property being sold through them a few years ago. Having opted to use them for the sale of our house in Yateley, my wife and I were not disappointed. The service offered was faultless and we received 3 offers even before it had time to be listed on Right Move due to amount of interest they managed to drum up in advance of it being put on the market.PositiveQuality
Ian Β· 22 June 2022
Agent replied Β· 21 June 2024
Dear Ian Sessions,
Thank you for the great review of our Romans Estate Agents Yateley team. Itβs fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
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5/5
GoogleI was pleased that Romans Mortgage Services offered the best deal for me and my budget. However, it was the service I received from Steven Whittington that I would highly recommend. Steven took all the pressure away from the process. Prompt with replies and happy to help with the whole procedure. I was expecting to struggle with jargon and endless forms but Steven walked through all this with me and ensured I understood each step. I will definitely be tracking Steven down next time I need a mortgage. Exceptional at his job and very personable with it. Actually made re mortgaging fun !!
Liz Β· 24 June 2014
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5/5
GoogleWe cannot fault the team at Yateley, namely Daniel, Luke and Jackie , all of whom worked tirelessly to successfully sell our home in Yateley.
One of the most important factors for us was the management service that they now offer. This was run by Jackie Stilwell who was amazing! Jackie kept us informed and up to date throughout the entire process once our house was sold and we had an offer accepted on our purchase and nothing was too much trouble for her. Despite us not purchasing our new home through Romans, they were far more helpful than the agent that we did purchase through.
We would have no hesitation in recommending the team at Yateley to anyone and would certainly use them should we move again.
Thank you
Julie Β· 24 June 2013
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5/5
GoogleWe bought and sold through Romans. The whole process went very smoothly. Daniel and the team shared our excitement at searching for a new home and were very proactive. Our home was marketed well and sold quickly. The whole team were involved, knew who we were, what we were looking for and were fully briefed on the sale of our property.
Natalie from the Move Management Team kept everything moving, we didn't have to chase and were kept well informed of progress. Her enthusiasm meant that the whole process was exciting.
Suzanne Β· 24 June 2013
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5/5
GoogleVery pleased with the service from Romans. As a first time buyer I had no clue but was supported throughout the process. After visiting a few properties with no success Dan Fleming reached out to us with one that ticked all the boxes before it was put on the market which I am so grateful for. Overall very happy and appreciative π β¦
Alex Β· 25 October 2023
Agent replied Β· 21 June 2024
Dear Alex B
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI'd just like to thank Ashleigh for being so dedicated in helping with my house hunting! Always easy to reach and happy to help with any queries I had. Ashleigh is a great asset to Romans and I'd highly recommend requesting Ashleigh to anyone house hunting!
Sophie Β· 23 June 2016
Agent replied Β· 21 June 2024
Thank you for your kind words and feedback relating to your dealings with Ashleigh Hiscox at the Romans of Yateley office. I will pass your feedback onto Ashleigh who I know will be delighted to see your positive feedback. Best wishes Louis d'Espagnac, Residential Sales Director.
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5/5
GoogleVery pleased with the service from Romans. As a first time buyer I had no clue but was supported throughout the process. After visiting a few properties with no success Dan Fleming reached out to us with one that ticked all the boxes before it was put on the market which I am so grateful for. Overall very happy and appreciative π β¦
Alex Β· 12 October 2023
Agent replied Β· 23 January 2025
Dear Alex B
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleDan recently sold my house for me and was a pleasure to work with from start to finish. Very friendly and professional and went above and beyond when necessary! I will be recommending him to all of my friends and family.
Thanks again Dan!
Rachel Β· 12 October 2024
Agent replied Β· 24 August 2024
Dear Rachel Clark
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleWe used Romans in Yateley to sell our house. Jack Barton was our Sales Advisor. Jack was very professional, helpful and understanding. I would highly recommend them.PositiveResponsiveness, Quality, Professionalism
Jeanette Β· 22 June 2022
Agent replied Β· 21 June 2024
Dear Jeanette Ely,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
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5/5
GoogleElliot King who is the Senior Manager at Yateley office really knows his market for the area. He and his very professional sales team were on the ball from the start to the very end of the quick sale at a quantifiable sale price. Communication was excellent throughout and quick response times to expedite a happy seller and purchaser. Really apricated the service, advise and friendliness shown from the whole team, thank you guys!!PositiveResponsiveness, Quality, Professionalism, Value
Al Β· 22 June 2022
Agent replied Β· 21 June 2024
Dear Al Kemal,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
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5/5
GoogleAmazing, service from the Team at Romans especially Dan Fleming and Jarred McCabe, couldn't be happier :)
Emma Β· 22 June 2023
Agent replied Β· 21 June 2024
Dear Emma,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
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4/5
GoogleThe guys were very helpful and made the sale of our property and the purchase I also made through them made it less stressful for me. Always at the end of the phone to answer queries from start to finish πππ»π β¦
Mandy Β· 12 October 2024
Agent replied Β· 21 June 2024
Dear Mandy Curtis,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.