5/5
GoogleWouldn’t hesitate to recommend these guys to anyone, professional, attentive and very friendly. They helped me sell my house within a week, 5 viewings in the first few days with great follow up and feedback.
Trusted Agent profile · Yarm, North Yorkshire
Verified
Michael Poole Yarm reviews
★★★★★
586 reviews across 4 platforms
59 High Street, Yarm, TS15 9BH, North Yorkshire, TS15 9BH
Part of Michael Poole, see every office.
Michael Poole's office in Yarm, North Yorkshire, at 59 High Street, is rated 4.7 out of 5 across 586 reviews on four platforms, including 295 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of four awards Michael Poole won in 2026.
295
Reviews on Google
This office
49
Reviews on Facebook
This office
4
Reviews on View Agents
This office
238
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers3 reviews
Both Carolyne and Gill were great. Always updated you and did their best to get the best price. Sold for asking price in less than 2 weeks. very happy.Read all 3 from sellers
Buyers1 review
From the first viewing, to the handing over of keys, the service and staff were extremely helpful. The whole process was smooth, unhurried and stress free. I ...Read the review from buyers
About Michael Poole Yarm
Michael Poole in Yarm are now the most established Estate Agents in Yarm having opened their prominent High Street branch in 1998. There is a very experienced team in place handling the sale of homes from under £100,000 to well over £1 million. Derek Chalmers who is a Regional Director with the firm carries out the property valuations and has done so for over 20 years now.
Awards
The Trusted Agent 2026 results for Michael Poole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Yarm office, from every platform, shown as written. First names only.
Google5/5
FacebookFantastic staff in the nunthorpe branch Victoria wood and Claire both extremely helpful, prompt in dealing with queries and honest. Not forgetting David whom has supported us with many house moves - thanks to you all
5/5
View AgentsExcellent Service
From the first viewing, to the handing over of keys, the service and staff were extremely helpful. The whole process was smooth, unhurried and stress free. I would highly recommend the service from Michael Poole of Yarm.
5/5
FacebookThe whole process was very complicated and long. With all the people involved, Michael Poole were the only part of it that were actually reliable and helpful! Thank you so much. Totally recommend.
4/5
TrustpilotExcellent…
I called them for some selling advice and found them to be very helpful and professional
5/5
FacebookRachael Laverick at the coulby newham branch helped us buy our first home, really appreciate how much effort she put in to move things along. Would definitely recommend 👍
5/5
GoogleAn exceptional group of professionals whose judgement and expertise were essential in guiding both the seller and the buyer through to a happy conclusion. Great team, great company. Thanks.
5/5
GoogleRating only, no written review.
Agent replied · 8 June 2026
Thank you very much for your 5-star rating, we really appreciate you taking the time to leave your feedback. We are delighted to have helped you secure your new rental property and are so pleased your experience with the team so far has been a positive one. We will be here to support you every step of the way as you prepare for your move. If there’s anything you need in the meantime, please don’t hesitate to get in touch. Best wishes, Laurence and the Morriston Lettings Team
5/5
GoogleRating only, no written review.
3/5
GoogleIt took me days to get through on the phone and no reply to my text.
5/5
FacebookFantastic service from all the team. Clare handled the sale of my mum's home very professionally and always happy to help. Thank you
1/5
GooglePoor communication by the staff during my search for a property to rent, really disappointed!!
5/5
FacebookHelen Walsh & Sarah Booth have gone the extra mile, great customer service and very helpful! Highly recommend!
5/5
GoogleRating only, no written review.
Agent replied · 8 June 2026
Thank you so much for your 5-star rating! We really appreciate you taking the time to share your support. It’s been a pleasure helping you secure your new home, and we look forward to welcoming you as a tenant with Dawsons later this month. Best wishes, Laurence
1/5
FacebookDreadful customer services. I have never experienced such an inefficient and uncooperative conveyance experience.
5/5
GoogleRating only, no written review.
Agent replied · 8 June 2026
Thank you so much for the 5-star rating today. It was a pleasure helping you secure your new home recently. We're so pleased we were able to help. Wishing you all the best as you settle in. Thanks again Mia, Morriston Lettings
5/5
GoogleFriendly staff and an excellent, professional service.
5/5
GoogleRating only, no written review.
Agent replied · 8 June 2026
Thank you so much for the 5-star rating. We are really grateful for your support and pleased to hear you had a positive experience with our Morriston lettings team. If there's anything more we can help with, we're always just a call or message away. Have a great weekend. Naomi - Marketing
5/5
GoogleRating only, no written review.
Agent replied · 8 June 2026
Morning Thank you so much for your 5-star rating. The Morriston Lettings team truly … More
5/5
GoogleRating only, no written review.
Agent replied · 8 June 2026
Thank you for your fantastic 5-star rating. The Morriston Lettings team is delighted you’re happy with our service. We’re always here to help, so please feel free to reach out whenever you need us. … More
5/5
GoogleRating only, no written review.
Agent replied · 8 June 2026
We’re so grateful for your 5-star review. Your support is greatly appreciated by the Morriston Lettings team. If there’s anything we can do for you in the future, just let us know. … More
5/5
GoogleAbsolutely brilliant experience - wouldn't go anywhere else
5/5
TrustpilotExcellent service.
5/5
GoogleExcellent team offering a very professional service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Michael Poole Yarm
How many reviews does Michael Poole Yarm have?
Michael Poole's Yarm office has 586 reviews across four platforms: 295 on Google, 49 on Facebook, 4 on View Agents, 238 on Trustpilot (across the whole business).
What is Michael Poole Yarm's rating?
Michael Poole Yarm is rated 4.7 out of 5 across all 586 reviews, and 4.9 out of 5 on Google from 295 reviews.
What do sellers say about Michael Poole Yarm?
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Graham wrote: "Both Carolyne and Gill were great. Always updated you and did their best to get the best price. Sold for asking price in less than 2 weeks. very happy."
Has Michael Poole won any awards?
Yes. In The Trusted Agent 2026 awards: Michael Poole, Yarm won Gold; Michael Poole, Billingham won Platinum; Michael Poole, Ingleby Barwick won Gold; Michael Poole, Redcar won Trusted Agent.
Where is Michael Poole's Yarm office?
Michael Poole Yarm, 59 High Street, Yarm, TS15 9BH, North Yorkshire, TS15 9BH.
