Every review we hold for the Wroxham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWell what can I say…
Well what can I say.. these people are absolutely amazing. It’s our first time buying a home, so we didn’t have a clue with what we were doing, what to expect and what’s going happen. They have helped us no end, nothing is too much to ask with them. I want to say a great big Thankyou to Jasmine Fitt. She has been beside us every step of the way. Helping with everything, taking the time to explain the stuff we didn’t understand. Making sure things had been received and been sent. ( we had a few bumps along the way that wasn’t ours nor minors and Brady’s fault ) but she went out of her way to help get them sorted. Making sure we was ok along the way. She’s just been fantastic. Can not praise her enough. Such a lovely lady too.If we were to need to sell and buy again we wouldn’t hestitate to use minor and Brady’s again. We highly recommend them Thankyou x
Shell · 7 August 2024
★★★★★ 5/5
TrustpilotI had a really difficult sale process…
I had a really difficult sale process driven by a poor solicitor on the buyers side but got there in the end, thanks to Jasmine for the constant chasing and updates. I would highly recommend M&B!
TB · 28 May 2024
★★★★★ 5/5
TrustpilotThe team at Minors & Brady have been…
The team at Minors & Brady have been excellent throughout the process of letting my property out. In particular Samuel Carpenter who has been lovely to work with and has kept us informed at every stage.
Sianne · 27 May 2024
★★★★★ 5/5
GoogleJust wanted to say a BIG thank you to minors & Brady for helping with my purchase on my first house! Also want to say a MASSIVE thank you to Samuel for helping and guiding me through the whole process !
Saskia · 18 February 2024
★★★★★ 5/5
GoogleCompleted my house move yesterday and Sarah from the after sales team was superb in communication and instrumental in making it all happen so well . Always cheerful and nothing was to much bother . Thank you Sarah , 5* service
Will certainly recommend Minors and Brady , it was great to have an after sales contact that works on pushing it all through
Dee · 12 January 2022
★★★★★ 5/5
TrustpilotVery helpful staff in particular Kian…
Very helpful staff in particular Kian who given a limited amount of time to organise a viewing arranged one within 30mins. At the viewing the member of staff was efficient and courteous. This was my first encounter with this company and I will use them again.Full marks for customer helpfulness
Steven · 10 July 2023
★★★★★ 5/5
TrustpilotRosie Turley
Rosie has been amazing! Getting my purchase across the line to exchange of contracts. I think without her help and support we would still be waiting. I can't recommend her enough. Keep up the good work.
David · 24 May 2024
★★★★★ 1/5
TrustpilotVery unhappy tenants
I am 68 years old and have never had an unhappier experience than when I was a tenant with Minors and Brady, Wroxham - the letting agents. During our 2 year lease, with the exception of Luke, we were lied to, insulted, mis-informed and bullied by every member of staff we dealt with - and there were many! Unfortunately the rot starts from rhe top - when I tried to set up an appointment with one of the owners of the company I was fobbed off - just not interested. Apart from seriously impacting on our mental health, this experience has ensured that we will never, ever, rent again.
Caroline · 4 August 2024
★★★★★ 5/5
TrustpilotJessica Kemp and the team at Minors…
Jessica Kemp and the team at Minors and Brady have been amazingI have been contacted regularly by the team and Jessica giving regular updates on the sale and they have helped what can be a stressful time run smoothly
Jane · 25 March 2024
★★★★★ 5/5
TrustpilotNice service and communication
Claire Wilson was great with communication to provide updates about the purchase transaction and liaising with solicitors at both sides. I really appreciate the services provided.
Ankit · 7 November 2024
★★★★★ 5/5
TrustpilotJack was very helpful and friendly
Jack was very helpful and friendly. Was professional and informative, knew everything about the property and answered my questions when he showed me round.
Aleks · 6 December 2024
★★★★★ 5/5
TrustpilotNew Tenants found for us
We had to remarket our flat as the previous tenant moved away. Minors and Brady organised everything, got a lot of viewings and found new renters in less than a month.The paperwork was completed in a timely fashion.They also provided EPC advice and found contractors. Luke, Beth and the team were great.
ThethEarl · 5 May 2023
★★★★★ 5/5
TrustpilotAfter having an offer accepted
After having an offer accepted, Jessica Kemp provided excellent after sales. Really effective communication, always kept up to date, consistent responses, and left me no doubt in how far along the process was. Thank you for all your help.
Natalie · 18 December 2025
★★★★★ 5/5
GoogleVery impressed with how quickly prospective viewers were found to see our property. James was very helpful with the initial set up and Sam Carpenter has been polite and informative with the final arrangements and tenancy agreements. Thank you!
Meryl · 19 March 2024
★★★★★ 5/5
TrustpilotChris Fulcher guided us through the…
Chris Fulcher guided us through the sale of our property.Helpful, patient, professional and always friendly.Would highly recommend Minors and Brady especially Chris .
Sarah · 16 December 2024
★★★★★ 5/5
TrustpilotClaire Wilson 5* Employee at Minors & Brady
Claire Wilson of Minors & Brady was amazing to work with. Her level of customer service, attention to detail and willingness to help my house purchase go as smoothly as possible was more than 5*, it was amazing and I can not praise her highly enough. She is an asset to Minors & Brady!
Christina · 20 February 2023
★★★★★ 5/5
TrustpilotClaire Wilson has been our main point…
Claire Wilson has been our main point of contact and has been outstanding. Helpful, communicative and seemingly always cheerful. A consumate professional and its been a plessure to deal with her. Thank you.Mark G
Mr · 20 June 2024
★★★★★ 5/5
TrustpilotCaroline Larke has been fabulous in…
Caroline Larke has been fabulous in instigating the exchange of contracts in both our sale and purchase, I honestly think without her help we would still be floundering somewhere in the abyss! We highly recommend her.
MRS · 14 May 2024
★★★★★ 5/5
TrustpilotJoe very friendly, polite & efficient
Joe was very friendly, efficient & professional. He showed us around a few different houses, in a relaxed style and also pointing out the important things. A very good estate agent *****
Rosa · 25 July 2024
★★★★★ 5/5
TrustpilotThank you Nivea for all your help with…
Thank you Nivea for all your help with writing the details for my house sale. Every time I phoned you were more than helpful and obliging which I really appreciated. Thank you very much. Jane Wright
Jane · 13 May 2024
★★★★★ 5/5
TrustpilotWent above and beyond
So pleased with our dealings with Minors and Brady, Adelaide went above and beyond to help us in our property search. Arranging viewings and communication was brilliant.
Ms · 14 October 2024
★★★★★ 5/5
TrustpilotThank you Ange…
I would like to make clear this review reflects my experience of having Ange Henderson as our main point of contact for both sale and purchase once offers had been accepted.
Lindakimou · 21 February 2026
★★★★★ 5/5
GoogleMinors and Brady helped my parents sell their house during the Summer. The help and advice which was offered throughout was excellent, and my parents could not have been happier with the service provided at what can often be a very stressful time. My parents have said they would highly recommend Minors and Brady to anyone looking to move home.
Matthew · 20 November 2023
Agent replied · 17 June 2024
Hi Matthew,
Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our team.
We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process.
Kind regards, Team M&B.
★★★★★ 5/5
GoogleThe assistance and expertise that Minors and Brady displayed were superb. All of the agents I dealt with were excellent. A special mention should go to Caitlin Cannel who dealt with the Solicitors to ensure nothing got delayed. Caitlin was excellent at keeping me updated with the various stages of the Sale. As a company I cannot recommend them enough
Tony · 18 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
