5/5
Trustpilot5 star
5 star rating just sold a property with minors & brady and couldnt be happier, my point of contact Ollee Mortlock was great from start to finish!
Trusted Agent profile · Wroxham
Minors and Brady Wroxham reviews
★★★★★
2,288 reviews across 3 platforms
Church Road, Wroxham, NR12 8UG
Part of Minors and Brady, see every office.
Minors's office in Wroxham, at Church Road, is rated 4.9 out of 5 across 2,288 reviews on three platforms, including 547 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Minors won in 2026.
Reviews
Every review we hold for the Wroxham office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleJust completed buying a property in under eight weeks, through Minors & Brady. Claire Wilson has been very helpful in keeping me informed at all stages of the process & been very patient with my specific requirements. Would highly recommend the service provided by all members of the team.
5/5
GoogleWe received a very caring and professional service from Minors and Brady with our purchase recently. I cannot recommend Gina Page and the team enough! They were super helpful and responsive all the way through. Everyone we dealt with in the offices were great. Thank you to you all!
5/5
TrustpilotErica a pleasure to meet
Erica was really very helpful and informative. She knew answers to any questions we had about the house. Also helped with local knowledge of the area.On a personal note it was lovely as my son has Autism and she advised on places I could take him that were sen friendly.
5/5
TrustpilotBradley
Bradley Stark was a very pleasant man to deal with and he was so helpful when we made an offer on a property as we were driving home. He went the extra mile to ensure the offer was made as swiftly as possible. I would highly recommend Bradley.
5/5
GoogleWe would like to thank Claire Wilson from Minors and Brady after sales team for her dedicated support with our sale and purchase. She kept us informed and showed great tenacity with any problems that arose.
5/5
TrustpilotHouse Sale
The whole team have made this sale sail through. A big thank you to Claire Wilson who has been so helpful and has kept me informed with her weekly phone calls. Thanks again
5/5
TrustpilotOur house sold on the first viewing
Our house sold on the first viewing. We were kept well informed all through the process. Great people to deal with . Big thanks to Kyle and Jess .would not hesitate to use in the future.
5/5
GoogleMinors and Brady team have been excellent to us from the first viewing to the move into the property. Special mention to Samuel Carpenter, who looked after us and went the extra mile- much appreciated. Highly recommend their services to anyone! Thank you so much!
5/5
TrustpilotIt's been a rollercoaster journey but Thank you Abi & Claire!
It's been a difficult journey selling our property with the prevailing market seeing house prices fall over last 12 months. We initially marketed our property with Minors & Brady (M&B) after moving from another agent who we felt let us down and ultimately valued our house too high.Whilst it was a difficult pill to swallow taking M&B advice in dropping our asking price, it did ultimately lead to several viewings and 2 offers which were above the 'guide price' and between ourselves and Abi we negotiated upwards.In reality, we did most of the negotiating on the sale price ourselves directly with our buyers but credit must be given to Abi, as she had to make several difficult phonecalls to interested parties during the offer stage.Several things didn't transpire correctly with the service initially offered by our valuer with M&B, with a few promises not delivered in terms of brochures and video walkthroughs but our initial dissatisfaction was dealt with quickly and appropriately with a satisfactory outcome for both M&B and ourselves. So whilst we might have been unhappy with certain aspects, I will highlight that they dealt with our complaint both quickly and efficiently and accepted accountability for some errors. No excuses.But enough said, as the real reason for giving a 5* rating is the fantastic after sales service we received from Claire Wilson. She was our dedicated after sales specialist and I can't compliment her enough on the hard work I know she has had to put in! Our chain was quite long and we were in the middle, so trying to get updates from sellers/buyers agents and solicitors had been a mammoth task in our specific situation. Every week Claire has called as she promised just to touch base or with updates. When we've asked her to check on certain aspects, she has been able to go away and at the very least get back in touch immediately with us, even if it's just to say that she hasn't got hold of anyone, so she'll try the following day and without fail she has done that every time! I think without Claire our home selling experience would have been enough to send me bald!Overall our service with M&B may have suffered a false start at the beginning, but we managed to reset our relationship between agent and seller to ultimately get 2 offers on our property within 6 weeks of going on the market, we accepted an offer not far off what we were hoping to achieve. We've now exchanged contracts and nearly reached final completion in a few days time. I still look at Rightmove and so many houses are still on the market when we first listed in December 2023. Whilst it's taken almost 5 months from offer to completion (it's a complicated chain), we have got there and in our price bracket I know houses are not selling quickly, so we are lucky to have found a buyer that fell in love with our house. More importantly, they are from out of area, so M&B managed to get viewings even for people that needed to travel 3 hours.A lot of people have been involved from M&B from initial valuation to completion, but it's important for us to personally commend Abi Mortimer (Branch Manager) who was really great when liaising with our buyers at the offer stage and offering us important guidance as her clients and also Claire Wilson (Senior Aftersales Progressor) for her dogged determination and due diligence to help get our sale over the line. Thank you both!
5/5
TrustpilotGreat team at Unthank Road
The team at Unthank Road have been brilliant, supporting me and keeping regularly updated throughout the process! Shout out to Kirsten, Connie and Matthew who have never been too busy to talk through how the marketing is going and answer any questions I have.
5/5
GoogleViewed a property today with Alfie Sutton and we couldn’t fault him. Very professional and attentive. Answered all the questions asked. A big thank you to Alfie to hopefully showing us our dream home!PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotJess has been great over the whole…
Jess has been great over the whole process. It's been a long road to get to completion but we're just about there!
4/5
TrustpilotAmber has been extremely helpful with…
Amber has been extremely helpful with the viewings and Macey in the office has been understand of our finical situation.Also Connor, has helped when applicable and suggested things that may help in the long run
5/5
TrustpilotJasmine
Jasmine, aftersales progressor at Minors and Brady has been so supportive, informative and extremely helpful at getting the sale of my late father’s home over the line. She worked hard and dealt with both sets of solicitors and the buyer, to ensure the sale happened. Extremely grateful to Jasmine for her help.
5/5
TrustpilotExcellent
I had to push my viewing back half an hour due to train delays and the lady who answered the phone was very polite and understanding about it. I arrived at the house to be greeted by Joseph who was also very friendly and polite, despite the delay. It was a very professional viewing where he made sure I saw all parts of the house. He answered all my questions including the demographics of the area which is important to me and even the direction in which I could get back to the train station 😄 It was a really positive experience compared to some I've had with other agents. Really well done.
5/5
TrustpilotCheryl Minors and brady caister
Excellent estate agents Cheryl dealt with the sale of my houseIn Jan 24 my mother died feb24 my house sold with in days my father in law was diagnosed with a very aggressive cancer Cheryl doubt with my case and she was absolute star if you want to use an estate agents I would advise using Minors and brady at Caister. Excellent service and got me the price I want from start to finish she dealt with it herself giving me less stress.
5/5
TrustpilotGreat viewings team
Great viewings team, with good knowledge of the area, left a trustworthy impression Have been shown around many properties by Melanie I believe her name was over the past few months, always turnes up on time and as I am buying from London she gave me good directions and insight into the area I was buying in.Really top drawer and holds this estate agent to a high standard in comparison to others in the area that were late, booked me into the wrong property to view, and on viewings I have caught out reps with simple questions about the property etc. none of that with Minors and Brady.Thanks team,Jack
5/5
TrustpilotHannah Graver from Minors & Brady
Hannah Graver from Minors & Brady, showed us around 108 The Avenue Pakefield. She was extremely friendly and professional. She had arrived at the property before us. Hannah was very knowledgeable about the property. She made us feel as ease in taking our time. Thank you Hannah
5/5
GoogleIt was first ever property viewing with M&B. Had wonderful experience. Liam Upton was there to show us around. Spent plenty of time and answered all questions as best he could. Helped to understand further process. Good advice, friendly service with lots of patience. Thanks Liam and M&B
5/5
TrustpilotReccommended
From the first experience to the last M&B were very friendly and attentive. Claire was especially good with her communication and attention to detail.
5/5
GoogleVery professional and helpful Letting agency who helped to findy new home in norwich. A big thanks to Samuel Carpenter who has been answering all my queries and made sure that the moving process will be all smoothly.
5/5
TrustpilotAll the staff at Minors and Brady did a…
All the staff at Minors and Brady did a really good job of handling our house sale Special thanks to Jessica Kemp
5/5
TrustpilotEllie- viewing a property. …
Ellie was really knowledgeable showing me around the property. She was well prepared and answered all of my questions fully. She was very polite and positive and had clearly done her homework.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Minors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Minors Wroxham won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winner in one year: 2023.
British Property Awards by year, 2023
2023 1 Gold The British Property Awards 2023 winners
- Local Gold (1)The British Property Awards 2023
- Norwich (NR10-16) Lettings
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about Minors and Brady Wroxham
Has Minors and Brady won any awards?
Yes. Minors and Brady won Trusted Agent in The Trusted Agent 2026 awards. It also won Gold for Letting Agent in Norwich (NR10-16) at The British Property Awards 2023.
