Trusted Agent profile · Wroughton
Verified
★★★★★
317 reviews across 1 platform
80 High Street, Wroughton, SN4 9JZ
Richard James Estate Agents's office in Wroughton, at 80 High Street, is rated 4.6 out of 5 across 317 reviews on 1 platform, including 317 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Richard James Estate Agents won in 2026.
The Trusted Agent 2026 results for Richard James Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Wroughton office, from every platform, shown as written. First names only.
5/5
GoogleHead and shoulders above the competition. Frankie, Claire and Ellis are extremely responsive, professional and knowledgeable
Thank you so much for sharing your feedback with us! We're thrilled to hear that Frankie, Claire, and Ellis were able to provide you with such exceptional service. If you have any more questions or need further assistance, please don't hesitate to reach out.
5/5
GoogleExcellent experience and special thanks to Ellie and to Gee Mossom
Thanks for the lovely review
5/5
GoogleHayley was very professional and helpful, answering all of my emails quicklyand chasing solicitorson my behalf ! Thank you so much !
Thank you for taking the time to leave great feedback Angelika.
5/5
GoogleHayley Walden! Exceptional 5 Star service. Very responsive and professional in her approach. Hayley made a difficult transaction very much easier than it could have been. Thank you
Oh we are so pleased to hear this Sylvia! Thank you for taking the time to leave us this 5 star review :-) We'll be sure to pass on your lovely comments to Hayley.
5/5
GoogleVery happy with the service Hayley has been a great help thanks
Thank you for the 5 star review!
5/5
GoogleI would highly recommend Richard James estate agents. I received such high professional and personal assistance from Kelly right from the beginning. I felt that Kelly truly listened and understood my exact needs. I couldn't of wished for a better person to of given me the good news that my offer had been accepted. I'm truly grateful
So pleased to hear you have had such a great experience with Kelly! Thank you for the lovely review
5/5
GoogleRichard James has been looking after my rental property for over 12 years now. Always received good personal service and my current contact is Frankie Stocker and she is very helpful, efficient and nothing is too much trouble. Susan H
Oh that is amazing! 12 years, thank you so much for choosing Richard James Lettings to look after your property. We look forward to many more years hopefully
5/5
GoogleI am most impressed with the professionalism of Richard James estate agents. In my experience they are the best estate agency in Swindon! They have been very supportive and transparent throughout the property rental process. A special mention goes to Jake Bunce, who helped us to find our ideal property and to Becky Gee, our property manager who has been very supportive and ensured everything ran smoothly.
Thank you for the lovely 5 star review Paul! We are so pleased you are happy with the service you have received. Jake, Rebecca and the team will be so grateful to hear your feedback
5/5
GoogleOur sale was professionally handled by Richard James in particular Ross Sutton and Haley Walden who progressed the sale. Would highly recommend Richard James to potential sellers. Stuart Burnley.
Thank you for the lovely 5 star review Stuart
5/5
GoogleCHLOE DISBURY was so kind taking over unto her colleague on leave and she handled everything we need, she is really smart, caring and professional, I would recommend her to anyone in a process of moving as she will take time to explain all the details and requirements. It was very nice having her there.
Thank you for the 5 star review Adolphe! We are so pleased you have had such a great experience with Chloe and our lettings team
5/5
GoogleExcellent support throughout the journey of moving into a new home.
I'm so glad to hear that you had a positive experience with our support during your move into your new home! If you have any other questions or need assistance in the future, please don't hesitate to reach out.
5/5
GoogleHayley was professional, caring, responsive and energetic in the pursuit of our interests. Delighted with the service.
I'm thrilled to hear that you had such a positive experience with Hayley! It sounds like she truly went above and beyond to meet your needs. Thank you for taking the time to share your feedback!
3/5
GoogleVery efficient at getting the house on the market and selling the property. Very friendly approachable staff. However, once sold they didn't want to know, they passed the chain progression chasing onto a third party company who were useless. I done all the work myself as nothing would have got done otherwise.
Hi Michelle. Thanks for the feedback. We are glad you had a good experience with our team but obviously need to address the sales progression element as whilst some of our cases are with a support team outside RJ, we would still expect you to get the same level of service as our staff provide. Would you be able to email us on some feedback around the sales progression? As this is something we are keen to work on and improve. If you do have chance, please email samshenton@incentivised.com
5/5
GoogleSuperb service! A day after the viewing I had everything sorted, thanks to Sadie!
Thank you for the 5 star review Aleks!
5/5
GoogleHayley was very helpful, answered queries and concerns quickly. Excellent service, would recommend.
Thank you for the 5 star review Mike! I will make sure this gets back to Hayley
5/5
GoogleHayley has efficiently and expertly managed a sale complicated by covid, probate and one of the sellers not living in the UK. She has always quick to respond when required and gentle in her reminders for me to respond when I was not up to the mark. Thank you for excellent service from the initial viewing to completion and handover
Hi Mike, thank you for taking the time to leave such a nice review. It's great to get such lovely feedback for our Sales Progressors and we will be sure to pass your feedback onto Hayley.
5/5
GoogleJessica West, our property manager, and her team at Richard James have over the years provided us, as landlords, with a first class service always acting in a positive, responsive and proactive fashion to any situation that might arise. I would strongly recommend the services of Richard James.
Thank you for the lovely 5 star review Mark!
5/5
GoogleOur search for the house was really simplified with Richard James. in a short time, we had a superb apartment according to our budget. A special thank you to our Property Manager Adrian Sobczyk, who has really invested in making things work for us. I highly recommend.
Thank you for the lovely review about Adrian! So lovely to hear you have had such a lovely experience with our lettings team
5/5
GoogleHaving made on offer on a property back in November 2020 our journey has been full of peaks and troughs. The one redeeming factor through out has been a lady called Hayley . Without her I think we would have lost the plot a long time ago. Excellent service from all staff members thank you so much.
Thank you, Lesley! We are so pleased to hear of your experience with Hayley and will be sure to pass on your kind words.
2/5
GoogleWebsite is very variable on the phone version. Also, really do not like the popups on the site.
Thank you for the feedback Alex. We are constantly working to improve our website and always welcome feedback
5/5
GoogleGreat service from start to finish, highly recommend. Fredy was faultless throughout the buying process, brilliant service.
Thank you for the 5 star review
5/5
GoogleThank you Chelsea for being empathetic, kind and highly determined in helping us secure our first home.
Thanks for the review Ellie! We will pass this back to Chelsea and we wish you all the best in your first home
5/5
GoogleThe service and approach from the team here has been excellent from day one - and in particular we have heartfelt thanks for Hayley who has been relentless in the pursuit of progress on our behalf - she is an absolute legend!
Thank you for the 5 star review! It's so great to hear such lovely words about our Hayley and the team. Wishing you the best
5/5
Googlevery good efficient service
I'm so glad to hear that you found our service efficient! Let us know if there's anything else we can assist you with in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Richard James Estate Agents, Wroughton won Trusted Agent; Richard James Estate Agents, Rushden won Platinum; Richard James Estate Agents, Highworth won Trusted Agent.
