Trusted Agent profile · Wroughton
Verified
★★★★★
317 reviews across 1 platform
80 High Street, Wroughton, SN4 9JZ
Richard James Estate Agents's office in Wroughton, at 80 High Street, is rated 4.6 out of 5 across 317 reviews on 1 platform, including 317 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Richard James Estate Agents won in 2026.
Send Richard James Estate Agents Swindon a message.
The Trusted Agent 2026 results for Richard James Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Wroughton office, from every platform, shown as written. First names only.
5/5
GoogleRebecca at North Swindon branch was very helpful and professional, went above and beyond. She helped us find tenant within weeks and kept us up to date, whole team were very responsive. I would highly recommend using Richard James.
Thank you for the kind 5 star review! We are so pleased Rebecca was able to help you find a tenant. It's so great to hear when our Lettings team have done a great job
5/5
GoogleRichard James and our agent Connor Manuel have been extremely helpful, professional and proactive in assisting us with finding our property. I have always received quick and helpful responses to any questions and we absolutely love the property.
Thank you for the 5 star review Cameron! So great to hear we were able to help you find your new home! Best of luck
1/5
GoogleWorst experience with Richard James estate agents as they book an appointment for viewing the property and I drove 1and half your from Sandhurst but the owner doesn’t allow us to view the property. I just wasted my whole day
I am sorry to hear you are not happy with the experience you have received from one of our offices. To be able to look into this further, can you please email your complaint to myself at nicolesmith@richardjames.uk and we can look into this in more detail. Thanks
1/5
GoogleWorst experience with Richard James estate agents as they book an appointment for viewing the property and I drove 1and half your from Sandhurst but the owner doesn’t allow us to view the property. I just wasted my whole day
I am sorry to hear you are not happy with the experience you have received from one of our offices. To be able to look into this further, can you please email your complaint to myself at nicolesmith@richardjames.uk and we can look into this in more detail. Thanks
5/5
GoogleI would like to take the opportunity to thank Richard James friendly staff Claire Godwin for her full support in my purchase recently. It been a long journey, eventually we got there. We'll done ✔️
Thank you for the lovely review Christopher! I will make sure your kind comments get to Claire
1/5
GoogleStill in the process of purchasing. Updates or should I say lack of are horrendous. The agent dealing is on annual leave and no one knows what's going on. I can appreciate its not Richard James who are entirely at fault but get some …
We are so sorry to hear you are unhappy with the customer service you have received. … More
5/5
GoogleExcellent service received from the agency, good standard of communication shown throughout it made everything so easy.
Thank you so much for your positive feedback! We're thrilled to hear that you had an excellent experience with our agency. Our team works hard to maintain a high standard of communication and ensure a seamless and easy process for our clients. We appreciate your kind words and hope to assist you again in the future.
5/5
GoogleGood experiences with all the time I. Particular Josh Moore who put up with my random angst about securing a rental Property and also Sadie and Connor for helping me out as well!
Thank you for the 5 star review Paul! We are so happy to hear you have had such a great experience with some of our lettings staff. Thank you for your kind words
5/5
Googlepasquale is a very nice guy I am so happy ealing with him. I am impressed
Thank you so much for your kind words! I'm thrilled to hear that you had a great experience with Pasquale. He truly is a wonderful person to work with. It's our goal to impress and make our customers happy, and I'm glad we could do that for you. If you need any further assistance, please don't hesitate to reach out.
5/5
GoogleThe whole team at Richard James have been fabulous through this process. Thank you to the team doing viewings and answering queries and to Hayley for guiding us through the last few months. Rebekah
Thank you for the lovely review Rebekah! Wishing you all the best
5/5
GoogleRichard James were brilliant. They did everything they said they would and more. Hayley Walden, their sales progressor, was very attentive, efficient and stayed in contact throughout the sale process. I highly recommend them.
Thank you for the review Victoria! I will make sure this gets back to Hayley and the team!
5/5
GoogleThank you very much for your help in renting our dream house - Mrs. Sadie Collick showed extraordinary empathy and proffeisonalism in our case, for which we are very grateful.
Thank you for the lovely 5 star review
5/5
GoogleWhen moving out of a property recently, we were lucky to have Gee Mossom guiding us through the process and keeping us updated. Very friendly, understanding and professional. Thank you!
We are so pleased to hear you have had such a great experience with us! Thank you for the lovely review
5/5
GoogleI only Purchased from Richard James, not sold. Hayley Looked after me extremely well, keeping well informed of my purchase. I am very pleased with the service I received, Thank you.
Thank you for the 5 star review Anyta!
4/5
GoogleThis my second time I've dealt with them and they've been helpful.
Thank you for your review! We're glad to hear that we were able to assist you again and provide you with helpful service. We appreciate your continued business and look forward to assisting you in the future. If you have any further questions or concerns, please don't hesitate to reach out.
5/5
GoogleRichard James have been a pleasure to work with, Milie Sharp has made my first move very easy and was able to answer all the questions I've had.
Thank you for the 5 star review Jack
5/5
GoogleI had been badly let down by a local Marlborough Estate agent, who had had my mother's flat on their books for months, had only done a very small number of viewings, on which they had given me no feedback at all and then who - without …
Thank you for the lovely feedback David!
5/5
GoogleI have been communicating frequently with Hayley Walden from Richard James EA for last few months with regards to the purchase of a property at Wroughton. In her capacity as a sales progressor, she has been excellent in all respect. She has …
Thank you for taking the time to leave us this amazing review Soumya! we are very pleased to hear of your service with Hayley and we will be sure to pass on your kind words. We would be delighted to welcome you back, should you chose to work with us again.
1/5
GoogleThe service is very slow. We requested the landlord to fix a few issues in the house and we haven't received any action from their side. Disappointing!
Hi Craig, I am really sorry to hear this. We would like to know more so can you please email nickybint@richardjames.uk as she is the manager of the property management team.
5/5
GoogleMy partner and I moved into a lovely home with the help of our property manager, Adrian Sobczyk. He was a big help, very efficient, would recommend.
I'm thrilled to hear that Adrian was able to make your moving process smooth and efficient. It's great to have a reliable property manager like him. Thank you for sharing your positive experience, and we appreciate your recommendation.
5/5
GoogleRichard James have helped a few members of my family with house purchases in the Swindon area - in fact, I remember Richard James driving my father and I in his car to view the family home in which we spent many happy years - I was 7 years …
Thank you for this amazing review Rikki! So pleased we have been involved with helping your family move over the years and after all those years we have been able to help you. We wish you all the best in your new home and hopefully look forward to dealing with you all in the future (not too near future though)
5/5
GoogleWe’ve bought our new home through Richard James and have been impressed with the service provided, particularly by Hayley. She has been on hand throughout, keeping us updated with the progress and answering any queries we may have.
Thank you for taking the time to leave such a nice review Claire. We will ensure your comments are passed onto Hayley :-)
5/5
GoogleGreat agent! I recommend you 100%. Thanks a million.
Thank you so much for the kind words and recommendation! I'm thrilled to hear that you had a positive experience with our agent. We strive to provide excellent service to all of our customers, so it's always wonderful to hear that we've met your expectations. If you have any further questions or need assistance in the future, don't hesitate to reach out. Thanks again for your support!
5/5
GoogleAn estate agent I will definitely use again for any future home purchase. Ensured that we were kept well informed. Jo was amazing in managing my nerves as a first time buyer. Definitely glad they were the estate agents. Thank you Jo for making a stressful process worth the effort.
Thank you for the lovely review Samaya
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Richard James Estate Agents, Wroughton won Trusted Agent; Richard James Estate Agents, Rushden won Platinum; Richard James Estate Agents, Highworth won Trusted Agent.
Send Richard James Estate Agents Swindon a message.
