Trusted Agent profile · Wroughton
Verified
★★★★★
317 reviews across 1 platform
80 High Street, Wroughton, SN4 9JZ
Richard James Estate Agents's office in Wroughton, at 80 High Street, is rated 4.6 out of 5 across 317 reviews on 1 platform, including 317 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Richard James Estate Agents won in 2026.
The Trusted Agent 2026 results for Richard James Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Wroughton office, from every platform, shown as written. First names only.
5/5
GoogleI can fully recommend Richard James and all their staff who have been so helpful at all times during the sale of my house here in Wroughton and also in the purchase of my new home in West Wiltshire. …
Thank you Annabel, we really appreciate you taking the time to leave your feedback :-) We will be sure to pass on your kind words to Hayley and are pleased to hear that we were able to help you during the sale and purchase of two properties.
5/5
GoogleWe couldn’t rate Callum and Hayley highly enough. They went above and beyond to ensure completion on a very tricky purchase. Easily contactable, very responsive and extremely accommodating. A very professional service all round.
Thank you for taking the time to leave such a lovely review Matt. We hope you enjoy your new home! :-)
5/5
GoogleHayley at Richard James was amazing. Very informative and helpful in getting our house move go through. Whole team were very responsive. I would definitely recommend them for use with buying and selling houses.
Thank you for the lovely review Lizi! The team will be so pleased to see your feedback
5/5
GoogleStaff were very helpful and consistently supported us throughout the process. Hayley at the WROUGHTON office kept us informed and was more useful than our own solicitor in terms of getting the job done.
Thank you for leaving such a nice review Alison. We will ensure your comments are passed onto the the Wroughton team and Hayley.
5/5
GoogleAll the team were excellent at keeping me informed of what was going on with the purchase of my lovely cottage. Very friendly and professional, and nothing was too much trouble. Would thoroughly recommend.
Thank you for your kind comments Helena :-)
5/5
GoogleGreat service from a well trained team who know the market well. We’ve used them for renting and selling and have always been impressed with their service particularly communication. They are friendly but professional. I would recommend friends and family selling to use them.
Thank you for the lovely review Lynda!
5/5
GoogleWe found Hayley and indeed all the Richard James team, very helpful and understanding throughout the whole procedure of buying and selling. Strongly recommended.
Thank you for the 5 star review Julia
5/5
GoogleSadie Collick you were awesome and quick today. Absolute pleasure it was liaising with you. Smooth and clean support it was!
Thank you for the lovely 5 star review Naveen!
5/5
GoogleI would like to say that the service from Richard James and Hayley Walden in particular has been first class. We always felt informed and supported throughout the sales process. Many thanks
Thank you very much, Adrian. We are so pleased to hear this and will pass on your kind words to Hayley.
5/5
GoogleWe've used Richard James in the past for selling and buying, and they would always be our number choice. They've a real friendly approach, listen to what you're looking for and wanting to achieve, and work damn hard to make it happen. I …
Thank you for the 5 stars and review Victoria, so glad you had a good experience using us and look forward to helping you in the future. Good luck!
5/5
GoogleWe have been very pleased with using Richard James in Wroughton to sell our home. Professional service from the outset, no surprises, very smooth process and to get a comment from one potential purchaser that the agents are the only ones …
So pleased you had such a great experience with us Ian! Good luck in your new home and thank you for the review
5/5
GoogleRichard James staff have been extremely efficient throughout the whole process of marketing and selling our house. Everyone works so hard and deals with everything quickly. Honestly, I can’t fault them. I love the way Jess, Grace and …
Wow! Carolyne, thak you so much for your amazing review. We really appreciate you taking your time to do this and we will be sure to pass on this positive message to Jess, Grace and Hayley. We are so glad you've had such a fantastic experience with our Wroughton Team. Have a lovely weekend.
5/5
GoogleEstate agents were friendly, helpful and generally lovely to deal with. Quick responses and always happy to answer questions, brilliant service especially as s first time buyer they were always pleasant and really useful with giving me the …
Thank you for the review Racheal! Good luck in your new home
5/5
GoogleI would like to recommend high professional service provided by Hayley Walden. Her effectiveness has led us to bought a house even in such a difficult situation as COVID 19. Very nice personality and manners.
Thank you for the 5 star review Mariusz! We are so pleased we could help find the right home for you in such a difficult time! Hayley is a valued member of the team so I will ensure she gets this review
5/5
GoogleAn excellent company at the top of their game. Ross and the rest of the team in the Wroughton office are head and shoulders above the rest of the pack. It is rare to find such a quality agent. Highly recommended.
Thank you for the review Nicholas! So glad you had such a great experience
5/5
GoogleBrilliant, Personal, Honest service from Richard James. Can't possibly say thank you enough to Ross from the Wroughton Office. Without him I have no doubt that what was a very complex chain would never have completed. Ross intervened and …
Thank you for the 5 star review Andy! We will make sure this gets passed back to Ross and the team
5/5
GoogleVery customer focused
Thank you for the 5 star review Mark! We appreciate the feedback and will pass on to the team.
5/5
GoogleAlways ready to help and go the extra mile to help you get what you want.
Thank you for the lovely review
5/5
GoogleWe recently sold and purchased through Richard James and have been thoroughly pleased with the service we have received from everyone. Richard, Ross and the teams in both the Old Town and Wroughton offices were very friendly and …
Thanks for the review Jessie!
5/5
GoogleVery polite and considerate viewing. I truly appreciate the support and guidance received. Many thanks.
Thank you for the 5 star review Sumit! So glad we could help
5/5
GoogleCurrently sold our house through Richards James they are now helping us find a rental property. The team are very helpful,supportive and approachable.,would recommend .
So nice that we were able to get you sold and now find you a rental property! So great to hear such lovely feedback about our sales and lettings teams
5/5
GoogleHayley at RJ dealt with our onward purchase and was integral to the process from start to finish, always kept us informed on progress and ensured that traction was always maintained.
Thanks Shaun, we are so pleased to hear this. We will be sure to pass on your lovely comments to Hayley.
5/5
GoogleBig thanks to the team at Richard James, especially to Liz and Hayley for handling our move in such a professional, yet personal way!
Thank you so much for your kind words! Liz and Hayley will be thrilled to hear your feedback. We're here to make the moving process as smooth and stress-free as possible. If you need anything else, feel free to reach out.
5/5
GoogleRichard James were the Estate Agents for our Seller's, and they did stay in touch throughout the process and displayed pro-activeness in discovering where the chain was up to. Good clear communication, good job.
Thank you for the review Paul!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Richard James Estate Agents, Wroughton won Trusted Agent; Richard James Estate Agents, Rushden won Platinum; Richard James Estate Agents, Highworth won Trusted Agent.
