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Richard James Estate Agents Swindon reviews

★★★★★ Excellent

317 reviews across 1 platform

80 High Street, Wroughton SN4 9JZ

Richard James Estate Agents's Wroughton office at 80 High Street is rated 4.6 out of 5 across 317 reviews on 1 platform, including 317 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Richard James Estate Agents won in 2026. Checked 9 October 2026.

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4.6 / 5

317

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Richard James Estate Agents. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Wroughton office, from every platform, shown as written. First names only.

5/5

Google

Richard James is an estate agent we've just started dealing with. Shannon Mortimer has been helping us and has been very friendly. A big thank you.

Dina · 16 July 2024

Agent replied · 16 July 2026

Thank you for the lovely review Dina

5/5

Google

Sadie Collick was my agent and she made the entire process so much easier for me! Moving from America and being here for only a few days was stressful enough trying to adjust but she handled every problem i had with such ease and with a smile. Wouldnt recommend anyone else but her!

Bruce.Lee94 · 16 July 2022

Agent replied · 16 July 2026

Thank you for the review Bruce. We are so happy you have received such a great service from Sadie and the team. Wishing you all the best in your new home

5/5

Google

I recently purchased a property near Swindon Outlet. I cannot praise the staff at North Swindon Branch enough. They were outstanding and couldn't help enough. Bethany and Hugo were professional and supportive throughout. They definitely went above and beyond. I would not hesitate to use them again. 10 out of 10 !!!

Mr · 16 July 2022

Agent replied · 16 July 2026

Thank you for the lovely review Mr Lamouse! It's so great to hear such lovely feedback. We will make sure Beth, Hugo and the rest of the team get your comments.

5/5

Google

This Estate Agent was very helpful from beginning to end and kept me up to date with the progress of my sale. Hayley was always ready to help with any setbacks and I felt that I was given personal service at all times.

Margaret · 22 May 2023

Agent replied · 7 June 2023

Thank you for the 5 star review Margaret! Best of luck in your new home

5/5

Google

Would definitely recommend, mainly due to Jade, who supported us throughout the process; she went above and beyond to keep things moving with our purchase and we were very grateful!

Martha · 14 December 2025

Agent replied · 14 April 2026

Thank you for your recommendation! We are so happy to hear that Jade was able to provide you with exceptional support throughout your purchase process. Your satisfaction is our top priority and we are grateful for the opportunity to assist you.

5/5

Google

Millie Sharp has been my property manager in the last 6 months, she is been very responsive, what is really fascinating about her services, is her swift responsiveness to queries and how she brillantly tackles any issues that comes up.

Ebuka · 16 July 2023

Agent replied · 16 July 2026

Thank you for the 5 star review Ebuka! It's so great to hear when our customers have had such great experiences. I will make sure your feedback gets back to Millie

5/5

Google

I just want to say a BIG THANKYOU to (Millie Sharp) for supporting me and my husband on our journey through our process with our accommodation. We couldn’t of gotten a better agency, and a kind gift we got to welcome into our home was a bottle of champagne and a welcome to our new home card. Thankyou so much guys, keep doing what you’re doing. No faults whatsoever. X

Bekkah · 16 July 2024

Agent replied · 16 July 2026

Thank you for the lovely review Bekkah!

5/5

Google

I have been hugely impressed with Hayley Liz and the team in Wroughton. Buying an older property I have had numerous concerns that Hayley has dealt with brilliantly, always efficient, always friendly and always responding quickly. I would definately recommend this agency to anyone. They go above and beyond expectations.

Linda · 22 May 2022

Agent replied · 7 June 2023

We are so pleased to hear this, Linda! Thanks for taking the time to leave us such a lovely review - we will be sure to pass it on to Hayley, Liz and the team in Wroughton.

5/5

Google

Hayley was our key contact at Richard James after we accepted the offer. Hayley has been very professional throughout the process and providing guidance each step of the way. Hayley is a super problem solver and helped us with a few challenges. Highly recommend RJ - great service all round

Bharat · 22 May 2022

Agent replied · 7 June 2023

Thank you for leaving such a nice review Bharat. So pleased that everything ran smoothly and we will pass your comments onto Hayley :-)

5/5

Google

James and staff at Richard James wroughton were brilliant. Kept us informed at a times. Handled all our enquires politely and efficiently.were very sympathetic when I was very ill and tool a lot of the stress and pressure with the buying of the bungalow off me. Thanks again

Sue · 13 May 2025

Agent replied · 22 October 2024

Thank you for your kind words! We are thrilled to hear that James and the team at Richard James Wroughton provided you with such a positive experience during the buying process. We always strive to keep our clients informed, handle inquiries efficiently, and provide exceptional service every step of the way. Your feedback means a lot to us, and we are always here to support you however we can.

5/5

Google

Sadie Collick has been super helpful in the process of renting a flat. She has given us all the information we need and is always prompt with getting back to emails/phone calls. Would recommend her to anyone!

Charlie · 16 July 2023

Agent replied · 16 July 2026

Thank you for the review Charlie! We are so pleased Sadie was able to help you find a property to rent. Best of luck in your new home

5/5

Google

We have used Richard James lettings agents for 2 years , they have been very professional and always respond to our queries. A big shout out to your lettings property manager Millie Sharp , who provided a fantastic service 5 stars

Sheena · 16 July 2025

Agent replied · 16 July 2026

I'm so glad to hear that you've had a positive experience with Richard James lettings agents and specifically with Millie Sharp! We truly appreciate your feedback and are always here to help with any questions or concerns you may have. Thank you for trusting us with your property needs!

5/5

Google

Richard James has excellent customer service and whenever I phone or email they respond with as much help as possible. Our property manager, Frankie, has been very helpful in our tenancy renewal process and always responds as quickly as possible.

Michala · 16 July 2025

Agent replied · 16 July 2026

I'm delighted to hear about your positive experience with Richard James and Frankie! Providing excellent customer service is a top priority for us, and I'm glad to hear that they have been so helpful in assisting you with your tenancy renewal process. Thank you for your kind words, and please don't hesitate to reach out if you need any further assistance.

5/5

Google

Great professional service by richard james and the Team. Cheryl from my wife and I we can't thank you enough for the swift straight foward process organising all the paperwork. And organising the moving in date perfect 👌 …

Matthew · 16 July 2025

Agent replied · 16 July 2026

I'm delighted to hear that you had a great experience with Richard James and the team, Cheryl! It's always our goal to make the process as smooth and straightforward as possible for our clients. We're thrilled you're happy with the moving in date too - enjoy your new home!

5/5

Google

A huge thank you to Connor Manuel for helping me through the process of renting a flat and making it as easy as possible for me at every stage by always being available and quick to respond to any queries I had. Would highly recommend!

Charlotte · 16 July 2022

Agent replied · 16 July 2026

Thank you for the 5 star review Charlotte!

5/5

Google

Really great service. Connor Manuel was my point of contact with the estate agents, he was very efficient and made the whole process very quick and easy. Really friendly and professional, would definitely recommend.

Maddie · 16 July 2023

Agent replied · 16 July 2026

Thank you for the lovely 5 star review Maddie!

5/5

Google

Hugo was a brilliant help with selling my property. Professional, attentive and a great communicator equally patient with my constant calls .His knowledge of the local area was an advantage too. Many thanks to the team.

Jean · 18 May 2023

Agent replied · 7 June 2023

Thank you for your 5 star review Jean! It's so great to hear such lovely feedback. I will make sure this gets back to Hugo and the team

5/5

Google

I have been letting my property through Richard James for a couple of years and they have always provided a great service. I would especially like to mention Cheryl Hopes in particular - thank you! From Val Griffin.

Gary · 16 July 2025

Agent replied · 16 July 2026

It is fantastic to hear about your positive experience letting your property through Richard James, Val. Cheryl Hopes will be thrilled to receive your special mention. Thank you for sharing your feedback, and we look forward to continuing to provide you with excellent service in the years to come!

5/5

Google

Very pleased with my customer service from Cheryl! Always goes above and beyond to ensure a problem is sorted quickly! Any problems, they will always be overcome promptly with Cheryl! She is a great member of Richard James,

Hay · 16 July 2025

Agent replied · 16 July 2026

I'm delighted to hear that Cheryl provided such exceptional customer service, going above and beyond to ensure any issues were resolved quickly. She truly is a valuable member of the Richard James team! Thank you for sharing your positive experience.

5/5

Google

Huge thanks to Jake at Richard James Wroughton. He helped make stressful time easier with his approachable manner. Thanks Jake

Lucy · 13 May 2024

Agent replied · 27 July 2023

Thank you for the lovely review Lucy! I will make sure Jake gets your feedback

5/5

Google

Chelsea was fantastic, constantly chasing for updates and really driving the process forward. She not only did this for the house we were buying through Richard James , but for the entire chain. This really made things move quickly, without her i am sure the process would've been at least a month longer. Excellent Service!

Matt · 22 May 2020

Agent replied · 7 June 2023

Thank you for the lovely review Matt! So pleased you were so happy with your experience with Chelsea and our Wroughton Office

5/5

Google

I would like to express my sincere appreciation to Gemma Holmes for all the help and support she has given me throughout the whole process. …

Minodora · 16 July 2026

4/5

Google

Thanks especially to Jade, and latterly Julia, for their help in progressing our sale to exchange today. It's a stressful process but they deal politely and professionally with stressed-out clients! 4 stars given rather than 5 as wasn't overly impressed with another staff member, who has now left the company, but this shouldn't reflect on Jade, Julia and the remaining team.

Val · 23 August 2024

Agent replied · 22 October 2024

Thank you for your kind words, we truly appreciate your feedback and are delighted that Jade and Julia were able to assist you throughout the process. We apologize for any previous experiences that may not have met your expectations, but rest assured that we are continually striving to improve our services. We look forward to continuing to support you in the future.

5/5

Google

We are happy to let you know that Richard James Estate Agent, provided an excellent service to let a property. Fortunately, we were able to work with Mr. Connor Manuel, a truly excellent real estate specialist. He was very kind and gave a thorough explanation of each process. Mr. Connor makes sure that we are at a comfortable stage, whenever he is available through phone or email. We advise that he be a real estate expert with plenty of patience to address any consumers' questions at any point in the transaction. Thank you, Mr. Connor Manuel and RJ for your wonderful service. - Anil Thomas & Bindumol Sebastian

Anil · 16 July 2023

Agent replied · 16 July 2026

Thank you for the lovely comments Anil! We were so pleased you got to work with Connor and were so pleased with the service you received.

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Questions about Richard James Estate Agents Swindon

How many reviews does Richard James Estate Agents Swindon have?

Richard James Estate Agents's Wroughton office has 317 reviews across 1 platform: 317 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Richard James Estate Agents Swindon's rating?

Richard James Estate Agents Swindon is rated 4.6 out of 5 across all 317 reviews, and 4.6 out of 5 on Google from 317 reviews, checked 9 October 2026.

Has Richard James Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Richard James Estate Agents, Wroughton won Trusted Agent; Richard James Estate Agents, Rushden won Platinum; Richard James Estate Agents, Highworth won Trusted Agent.

Where is Richard James Estate Agents's Wroughton office?

Richard James Estate Agents Swindon, 80 High Street, Wroughton SN4 9JZ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.