Trusted Agent profile · Wrexham

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Northwood Wrexham reviews

4.9

★★★★★ Excellent

383 reviews across 3 platforms

The Coach House, 25 Rhosddu Road, Wrexham, LL11 1EB

Part of Northwood, see every office.

Northwood's office in Wrexham, at The Coach House, is rated 4.9 out of 5 across 383 reviews on three platforms, including 194 Google reviews rated 4.8.

Google logo

4.8 / 5

194

Reviews on Google

This office

Direct reviews logo

4.9 / 5

165

Reviews on Direct reviews

This office

allAgents logo

24

Reviews on allAgents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Reviews

Every review we hold for the Wrexham office, from every platform, shown as written. First names only.

5/5

Direct reviews

I am very satisfied with the service from this agency. We are a family from Ukraine and it is quite difficult to find accommodation here, but with the help of this agency and qualified staff, the impossible has become a reality! Thank you very much !

Nataliia · 2 February 2023

4/5

Direct reviews

Got off to a slow start having removed our property from the sales market in error, however property sold with a lengthy process happy with overall service

G · 10 May 2024

5/5

Direct reviews

Great company to use really friendly and always happy to help grate customer service will definitely recommend

Daniel · 24 October 2024

5/5

Google

Very professional, updated constantly, would recommend to anyone.

Rich · 20 February 2025

5/5

Google

Very Helpful and extremely professional. Would highly recommend.

Amiee · 13 February 2025

5/5

Direct reviews

Can't fault Sion, Jo and the team at Northwood on the professional service I received. I was particularly impressed with their friendly, efficient approach during the process of buying the house, which made the whole thing a great deal less stressful than I have experienced in the past. Thanks again Northwood

Steve · 7 April 2022

5/5

Direct reviews

8 years renting with Northwoods. I found them to be very condiderate if appliances ever needed attention or replacement, along with a prompt service. Hats off to Joanna , a very helpful and professional lady.

Mikr · 28 September 2023

5/5

Google

Second time using Northwood and can't praise highly enough. Great communication, professional and efficient.

Jonathan · 1 November 2024

5/5

Google

Very good and professional customer service from Mrs Asia and agency. All of problems and issues were solved. Definitely recommended.

Bogdan · 1 January 2022

Agent replied · 31 December 2024

Thank you, Bogdan, for taking the time to show your appreciation.

5/5

Direct reviews

The whole team at northwoods where great every step of the way couldn???t praise them enough, went above and beyond. Any information they received they passed on straight away, always made time for an extra viewing or any questions we had taking time to explain and make us feel supported.

Hannah · 9 April 2022

1/5

Google

Been dealing with numerous estate agents over the last few weeks booking appointments. Called this lot, you go through to a switch board who can't book appointments, only arrange call backs. But after 3 calls and over 2hrs of waiting they have now lost a possible sale. I would be fuming if they were my estate agents with that attitude.

IAN · 2 January 2019

5/5

Direct reviews

Very professional team. Top notch maintenance of their property and communication of it. I am very happy with their service from the start of renting to the point of moving out.

Nezy · 10 October 2023

5/5

allAgents

"It was a flawless process for ..."

It was a flawless process for Northwood to acquire a residential property. They were highly competent and so pleasant to deal with. I definitely would recommend them to anyone who is looking to rent or buy a property.

Harmony · 23 March 2023

5/5

Google

Excellent service from start to finish. Couldn't recommend enough. Don't settle for other unprofessional or lazy attitude options. Thank you.PositiveResponsiveness, Professionalism

Jon · 1 January 2021

Agent replied · 31 December 2024

Thank you very much for your kind review, Jon.

5/5

Direct reviews

We purchased our first home through Northwood Estate Agents earlier this year. Their assistance was invaluable and I could not recommend them enough. The communication was excellent from start to finish, and our Agent, Joanna Majczak, ensured we were well looked after throughout.

Anna · 1 August 2022

5/5

Google

Have already recommended to a friend as the team at Northwood couldnt have been more helpful throughout the selling processPositiveResponsiveness

Mo · 1 January 2021

Agent replied · 31 December 2024

Mrs Davies - thank you so much! Hopefully the stress of moving has gone and you’re settled in your new home. Make sure that anybody you recommend us to tells us they’ve been sent by you too!

5/5

Direct reviews

Service was excellent, can???t thank Northwood enough

Kieran · 25 November 2024

5/5

Google

All staff at Northwood have been helpful, genuine and a pleasure to deal with, supportive and in touch throughout whole purchase process. Recommended highly

The · 1 January 2024

5/5

Direct reviews

Really good, reacted really fast, and kept in touch throughout

Stefka · 18 September 2024

5/5

Google

Not perfect no firm is. I have not had any problems with service since I started using them 7 plus years

Suzanne · 2 January 2020

Agent replied · 31 December 2024

Hi Suzanne, thank you so much for your review. We hope to continue satisfying all your property needs. Please never hesitate to contact us when needed, we're always happy to help!

5/5

Direct reviews

Absolutely brilliant the past 4 years of living at this property Northwoods have been a great help and are worth being with as estate Agent I enjoyed every last minute

Natasha · 30 June 2023

5/5

Direct reviews

Jo was really friendly and lovely. She understood what we wanted. Unfortunately we did not proceed with the house she showed us but she followed up with us without being too pushy. Would definitely recommend jo to friends or family

Laura · 7 July 2022

5/5

Google

Fantastic service. Responsive, proactive and friendly. I can't fault Northwood.

Lois · 3 August 2024

5/5

Direct reviews

The company is well structured and have a listening ear to their subscribers irrespective of their colours or social orientation. I am really impressed with their services and will definitely recommend them to people.

Ngozi · 29 December 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Northwood Wrexham

What do sellers say about Northwood Wrexham?

13 reviews from sellers, rated 4.9 out of 5 on average. For example, Jeremy wrote: "Jo and her team have just handled my partners house sale and have been a breath of fresh air in selling the house!! Excellent service from start to finish ..."

What do buyers say about Northwood Wrexham?

15 reviews from buyers, rated 4.9 out of 5 on average. For example, Dominic wrote: "I must recognise the Kathryn from the Wrexham branch of Northwood. I initially came looking for a rental property for which she acted in a very professional and ..."

What do landlords say about Northwood Wrexham?

7 reviews from landlords, rated 4.9 out of 5 on average. For example, Sandy wrote: "Northwood Wrexham has supported me for 8 years in letting my property, identifying reliable and trustworthy tenants. The property have been monitored closely ..."

What do tenants say about Northwood Wrexham?

6 reviews from tenants, rated 5.0 out of 5 on average. For example, Eleri wrote: "Used Northwood to move into our first rental home together, Kathryn was incredibly and got everything done extremely quickly and smoothly! She was incredible ..."

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