Every review we hold for the Wrexham office, from every platform, shown as written. First names only.
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5/5
GoogleWe recently sold our home through Northwood, and we couldnβt be happier with the experience. From start to finish, the process was smooth, professional, and stress-free.
A special thank you goes to Joanna, who was incredibly knowledgeable, patient, and attentive to every detail. She kept us informed at every stage, answered all our questions with care, and gave great advice that really made a difference. Her friendly approach and genuine dedication made us feel supported and confident throughout the sale.
Thanks to her hard work, our house sold quickly and for a price we were very happy with. We highly recommend Joanna and the Northwood team to anyone looking to sell their property, youβll be in the best hands!PositiveQuality, Professionalism
Magda Β· 13 August 2025
Agent replied Β· 31 December 2024
Hello Magda!
Thank you for your lovely review, it means a lot to me. It makes me feel that I do my job right.
Iβm happy that the sale is now completed and you can spend Christmas in your lovely new home.
I wish you all best in the future and if you ever need my assistance please feel free to contact me.
Regards
Jo
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5/5
GoogleNorthwood by far the best estate agents in Wrexham. Jo and Sean you were both fantastic. Updating us throughout every stage of our house sale and guiding us in the right direction on the house we were purchasing.
Thankyou for all your help. Northwood you really did stand out from all the other agents we met while we were viewing houses.
Would definitely recommend to my family and friends and would 100% only use Northwood in the future not that I ever want to move house again though π€£.
Thanks Northwood
Stacey Β· 12 August 2025
Agent replied Β· 14 August 2025
Thank you so much Stacey β€οΈ
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5/5
Direct reviews LandlordSupport received from Northwood Wrexham
Northwood Wrexham has supported me for 8 years in letting my property, identifying reliable and trustworthy tenants. The property have been monitored closely and all issues raised quickly and maintenance issues resolved by the Northwood team. Northwood have supported me with the now sale of the property, communication over the sale has been excellent with all questions responded to quickly and professionally. Listing presentation was successful and a buyer soon secured. The team have kept in contact throughout the sale, I would highly recommend.
Sandy Β· 15 August 2025
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5/5
GoogleBrilliant service from start to finish. Honest account of the property. Great quality advertising of our property with very knowledgeable staff. Huge thanks goes to Jo in particular for handling our sale and seeing it through to the end, speaking with several members of the chain, supporting myself and discussing requirements with the solicitors. Jo was constantly in touch with everyone which made our property sale and purchase very easy. Thank you so much for helping us sell our dream home and purchase another beautiful home. The best estate agents in Wrexham. Please donβt hesitate to use their services. 11 weeks from advertising to completion is some turn around, we canβt thank Northwood and Jo enough.
N/A Β· 8 July 2025
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5/5
Direct reviews SellerBreath of fresh air!
Jo and her team have just handled my partners house sale and have been a breath of fresh air in selling the house!!
Excellent service from start to finish. always communicated and supported us throughout the process.
Chasing up the buyers conveyancers - challenging in itself.
The whole team are all incredibly organised, professional and supportive.
THANK-YOU Jo and the Northwood Wrexham team
Jeremy Β· 5 December 2025
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5/5
Direct reviews LandlordLetting my apartment Wrexham
Have previously worked in this business and i can say Northwood have always been very professional and there service has been excellent this time I dealt with Francesca from the start to the end she was first class nothing to much trouble always keeping me informed and doing the best for me i wouldn't deal with anybody else in the future she was first class and a credit to Northwood.
John Β· 24 September 2025
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5/5
Direct reviews BuyerThank you
I must recognise the Kathryn from the Wrexham branch of Northwood. I initially came looking for a rental property for which she acted in a very professional and competent way. Her communication skills and compassionate approach was refreshing and gave me the feeling that she was acting pro actively on my behalf. Kathryn kept me up to date with emails and phone calls and was super helpful in all interactions. I must recommend her services as she is a credit to Northwood. Thank you
Dominic Β· 5 June 2025
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5/5
GoogleWe recently had the pleasure of selling our home with Northwood Wrexham and couldn't be happier with the entire process. From start to finish, the communication from Sion and Jo was absolutely excellent. They kept us informed every step of the way, truly going above and beyond to ensure we were always in the loop.
What truly set them apart was their proactive approach and their incredible network. When remedial work was needed, Sion and Jo effortlessly found the right people for the job, taking so much stress off our shoulders. Their dedication made what could have been a challenging experience remarkably smooth. We wholeheartedly recommend Sion and Jo to anyone looking for estate agents who are not only highly professional but also genuinely care about their clients. Thank you for everything!
C Β· 4 June 2025
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5/5
Direct reviews SellerExcellent
We recently had the pleasure of selling our home with Northwood Wrexham and couldn't be happier with the entire process. From start to finish, the communication from Sion and Jo was absolutely excellent. They kept us informed every step of the way, truly going above and beyond to ensure we were always in the loop.
What truly set them apart was their proactive approach and their incredible network. When remedial work was needed, Sion and Jo effortlessly found the right people for the job, taking so much stress off our shoulders. Their dedication made what could have been a challenging experience remarkably smooth. We wholeheartedly recommend Sion and Jo to anyone looking for estate agents who are not only highly professional but also genuinely care about their clients. Thank you for everything!
Colette Β· 3 June 2025
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5/5
AllAgents"Excellent..."
We recently had the pleasure of selling our home with Northwood Wrexham and couldn't be happier with the entire process. From start to finish, the communication from Sion and Jo was absolutely excellent. They kept us informed every step of the way, truly going above and beyond to ensure we were always in the loop.
What truly set them apart was their proactive approach and their incredible network. When remedial work was needed, Sion and Jo effortlessly found the right people the job, taking so much stress off our shoulders. Their dedication made what could have been a challenging experience remarkably smooth. We wholeheartedly recommend Sion and Jo to anyone looking estate agents who are not only highly professional but also genuinely care about their clients. Thank you everything!
Colette Β· 3 June 2025
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5/5
GoogleWe first came into contact with Northwood some years ago when we rented a property via them. They were so helpful to us as tenants that I had no hesitation in contacting them when I needed to sell my house. A friend had recently sold her house with Northwood and sang their praises and I can only add to that. From meeting Sion who got everything ready for the sale to Joanna looking after everything afterwards, I cannot fault them. Joanna's advice was brilliant, her level of communication was superb and we always felt in safe hands. I am very grateful to Joanna for guiding us through what can be stressful process. Thank you Joanna and Sion.
Donna Β· 1 January 2024
Agent replied Β· 31 December 2024
Donna, thank you for taking the time to leave a review. It is a sincere compliment to our team that you returned to Northwood to sell your property after first renting from us some years ago. I hope you have many happy years in your new home. Stephen
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5/5
Direct reviews BuyerBought my first house
I had a viewing with Jo, who showed me the whole flat and explained everything clearly. The communication afterwards was quick and helpful, and she also guided me where to find mortgage support which I got approved very fast. Everything was done in a friendly and professional way. Now Iβm a proud owner of my first home and I can highly recommend Northwood
Bartosz Β· 28 October 2025
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5/5
Googlejust wanted to say a huge thank you to Joanna and Northwoods who looked after the purchase of my lovely new home.
Jo answered every phone call and email query quickly and professionally. I was away for the latter part of the sale on holiday and her communication between the two solicitors was superb which really helped push the sale through and she made sure I was updated throughout.
I'm loving my new home!
Elliott Β· 1 January 2024
Agent replied Β· 31 December 2024
Your barn conversion is something special, and we're so pleased that you are enjoying living in your new home. Good communication is essential during the period between offer and exchange of contracts to ensure successful completion of the transaction. Thank you, Elliott, for leaving a review.
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5/5
GoogleVery impressed with Northwood Wrexham. The team guided us through the process and helped us buy a property before quickly selling ours. We were amazed by the speed of the process and how on the ball Sion, Jo and the team were! Always on hand to answer any questions making a stressful time that little bit easier. Thank you!
Laura Β· 1 October 2025
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5/5
Direct reviews LandlordCustomer Service
Iβd like to thank Francesca for their excellent support in resolving an issue with my rental property. They were professional, responsive, and genuinely committed to finding a solution quickly. Their clear communication and calm approach made a stressful situation much easier. I really appreciate their help and would highly recommend their service.
Simon Β· 2 December 2025
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5/5
GoogleI would like to sincerely thank the team at Northwood Wrexham for all their help throughout the entire process of buying our house. Their attitude was wonderful, always showing great patience and attention to every question we had. We are truly grateful for their support at every stage. An outstanding agency, I highly recommend them to anyone looking for reliable professionals!
Aliyan Β· 21 August 2025
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5/5
Direct reviews BuyerFantastic Experience
We purchased a property with Jo from Northwood, Wrexham.
Our experience with Jo was seamless, her communication and drive for client satisfaction was second to none. I would use Northwood for a sale or purchase again in the future. They have truly made a stressful situation easier with their support.
Elissa Β· 30 November 2025
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5/5
GoogleNo words can express the feeling of joy and happiness that me and my family feel right now .. Northwood Wrexham β¦ you people are amazing and the service is excellent..Thanks for our new homeπ
Jo , thanks for your support and guidance , Honestly,I never knew buying a house is this easy . Continue your work to spread smiles ..
Thank you so much.
Soumya Β· 14 June 2025
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1/5
GooglePoor experience when collecting our keys, was handed the keys then told "I don't know what any of the keys are, you'll have to figure that out yourself". That was it, in and out in 1 minute. Then had the nerve to ask for a review. Well since you asked, here it is.
James Β· 22 September 2025
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5/5
GoogleI could not more highly recommend Wrexham Northwood and Jo, Sion and the team. Professional throughout, polite at every stage and extremely good value for service provided. Thank you all and without doubt I will be recommending to all my business colleagues, family and friends moving forward. Regards Ged Carabini
Ged Β· 14 October 2025
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5/5
Direct reviews SellerAmazing Service / Professional
I could not more highly recommend Northwood Wrexham, JO (Superstar), Sion and the team. Professional throughout, polite at every stage and extremely good value for service provided. Thank you all and without doubt I will be recommending to all my business colleagues, family and friends moving forward. Regards Ged Carabini
Ged Β· 13 October 2025
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5/5
GoogleNorthwood Wrexham were brilliant to deal with from the very start. Straightforward to talk to, up front and clear about everything and easy to contact. They dealt with everything promptly and Jo worked tirelessly to keep us informed all along through the process. They marketed the house really well and were fantastic at every stage. Many thanks.
Gwil Β· 25 July 2025
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5/5
GoogleI highly recommend Northwood UK Estate Agents in Wrexham to everyone. So far, I have rented 3 houses through the company and I can tell they provide excellent customer service. Employees take care of your needs, are always willing to help you and you can really rely on them. Not only is the agency dedicated to carrying out the transaction from beginning to end, but it also advises on issues which arenβt directly connected with the renting. I am sure Northwood UK Estate Agents will meet your expectations.
I would like to thank Joanna Majczak especially for all your help and commitment.
Regards,
Paulina MajczakPositiveResponsiveness, Quality, Professionalism, Value
Anna Β· 1 January 2022
Agent replied Β· 31 December 2024
Thank you, Paulina, for a lovely review. We were pleased to see the appreciation you have shown towards Joanna and our team.
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5/5
GoogleI cannot thank Jo from Northwood enough.
Buying a house can be extremely stressful, but my experience was the opposite. Jo went above and beyond to make everything as stress free as possible. Communication was fantastic, recommendations were great and nothing was too much trouble. Everything went through smoothly and in the perfect time frame. I would definitely recommend Northwood and Jo and would use them both again in the future if needed. Thanks again.
Katie Β· 2 September 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.