Michael Jones & Company Worthing reviews

★★★★★ 5/5

Google

I have found all the staff I have come into contact with very polite, pleasant, helpful and away so ready to help. Can’t praise them enough, especially Lucy.

Annamaria · 7 June 2022

★★★★★ 5/5

Google

Oliver Strotten handled our sale professionally and his pricing input was valuable. We were always able to speak to someone in the office even when Oliver was out.

Wally · 7 June 2022

★★★★★ 5/5

Google

Sue has been extremely helpful with the renting of my flat. She is always quick to respond, and has made the whole process really smooth and uncomplicated. Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Pete · 28 August 2021

★★★★★ 1/5

Google

Had a very poor experience as buyers with Micheal Jones. We were dealing with greedy sellers who constantly moved goalposts during the process and Micheal Jones told us one thing and did another. As we were due to complete, the seller asked for another £15k or they would relist instantly. We feel they were encouraged to do so buy Micheal Jones, as they knew we wanted the property and were short on time. This after the agent had made all sorts of promises to us and bad mouthed the sellers. We pulled out, found another property and more reputable sellers and were moved within 6 weeks. Our previous sellers are still in their property. Avoid.NegativeResponsiveness, Professionalism

Miloandjoesdad01 · 28 August 2021

★★★★★ 5/5

Google

Michael Jones have been amazing this year, at the beginning of the year we were in a mouldy property and needed to get out ASAP. With 1 call to Michael Jones, Beky & Elise helped us find the perfect move within a few days. Recently the same thing happened to a Family member and I had full confidence in emailing and as expected they found an ideal property in a quick turn around! - thank you so much for all your help!PositiveQuality

Chelsie · 28 August 2021

★★★★★ 5/5

Google

As a slightly anxious first-time landlord, I was rather apprehensive about the whole process but the lettings team at Michael Jones very quickly put my mind at ease. Each member of the team inspired confidence and trust, responding quickly, professionally and efficiently to all email and telephone queries. I was very specific about my expectations, which were met if not exceeded and an excellent tenant was found within a matter of days of Lettings Manager, and consummate professional, James Catlin coming to the property to take a brief and details. The marketing of my property was very professionally executed too. So from Team Leader Kirsty Smith, my first point of contact and the person who encouraged me to use Michael Jones, to Beky Potter the Senior Lettings Negotiator, Lisa Holder and James, you've all provided an excellent service, been a delight to deal with and I can't recommend you highly enough. Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Sophe5005 · 28 August 2021

★★★★★ 5/5

Google

I bought my property and rented it out through Michael Jones, all in the space of a few months whilst living abroad, so I was extremely reliant on consistent communication via email or phone calls. The service was amazing from all of the team that I dealt with, who clearly communicated with each other and understood my needs. Very professional, extremely competent and come highly recommended. Thank you all so much, but my special thanks goes to George Waring and Harry Moreland for all of their help and patience.PositiveResponsiveness, Quality, Professionalism, Value

Laura · 28 August 2021

★★★★★ 5/5

Google

Always keep me informed. Professional, helpful, efficient, extremely patient.

Amanda · 30 October 2025

★★★★★ 5/5

Google

Michael Jones have been fantastic estate agents. From viewing to finalising our contact Beky has been friendly, cheerful, always quick to respond and happy to help. Would highly recommend!PositiveResponsiveness, Quality, Professionalism

Rori · 28 August 2021

★★★★★ 1/5

Google

Shower never worked properly .Complained time and time again and eventually a plumber came out to fix it. Despite claiming he put the shower in originally. He didn't know what type of shower it was. After about two weeks the same problems arose. This happened about 5 times and it was never fixed properly. In the end we gave up. Had cold showers and went swimming every weekend to use their facilities. Now we have gone somewhere else they are refusing to give us our deposit back. Worst property agent I have come accross

Chris · 7 June 2021

★★★★★ 1/5

Google

Looking to buy somewhere in Worthing and out of all the agents we've dealt with Michael Jones would come firmly on the bottom of my list. The two agents we had dealings with were uninformed about the properties, seemed to want to be somewhere else and generally had no warmth or customer service, this is probably the biggest purchase I'll make in my life so I expect to be treated with a little bit of empathy. They messed us around with one viewing so much we cancelled it. Warning to buyers, they do not have your best interests at hand. Will not be using on our continuing search, their loss.

Dave · 7 June 2021

★★★★★ 5/5

Google

I would like to send a very big thank you to, and to highly recommend, Claire Larbalestier, in the Michael Jones Lettings maintenance department. She has been absolutely brilliant dealing with a very difficult and urgent repair with such a positive and 'can do' approach. Her speed and response has been really outstanding and she has coordinated a complex range of tradespeople to get a major repair completed in the shortest time. Our management feels are worth every single penny!

Irene · 7 June 2021

★★★★★ 5/5

Google

They have been professional, helpful and quick from the start. Amazing service all the way and helped to sort out all the small details too!

Ryan · 14 April 2025

★★★★★ 5/5

Google

Thanks and well done to Mark & his team in Worthing - All very professional, great comms and helped the chain to its conclusion.Recommend.

Paul · 14 April 2025

★★★★★ 5/5

Google

Very happy with the service provided both Brad and Lucy from Michael Jones Worthing have been amazing from viewings, communication and support, we cannot wait to move into our new property ( still smiling now) thank you

Kevin · 15 October 2024

★★★★★ 5/5

Google

Ruby was very punctual and polite, her inspection was thorough and all Covid-19 protocols were followed without asking. Excellent service.

Martin · 7 June 2022

★★★★★ 5/5

Google

Loren was very friendly and helpful with the checkout process at the end of the tenancy.PositiveResponsiveness, Professionalism

Juliet · 28 August 2022

★★★★★ 5/5

Google

Ever since I contacted George Price about putting our house on the market, everything has gone so smoothly. Everyone I have spoken to and interacted with have been friendly and helpful. They made it so easy for us. Would 100% recommend them to anyone who is looking to sell, buy or let. They have always let me know of any properties that potentially fit our needs, with great information.PositiveResponsiveness, Quality, Professionalism, Value

Joe · 28 August 2021

★★★★★ 1/5

Google

Only giving you a 1 start because I have no choice you'd get 0 if that was an option. Rented a flat in town terrible service had to keep chasing for information. Felt like they just wanted my money there was no personal care there at all. Il avoid dealing with this company again an advise everyone els to as well.

Amy · 9 December 2022

★★★★★ 1/5

Google

Poor service from day one -- Cancelled viewing after standing outside property for 10 minutes -- Responses to our offers were not relayed to us, had to chase the response to 3 offers in total -- Fundamental docs had to be chased by us such as the sale memorandum, which delayed the purchase process by a month before it even started, Made excuse after excuse for the seller and seller’s solicitor failing to cooperate which resulted in a no-chain purchase taking around 7 months to complete, On completion date and key pickup, no ‘de-briefing’ from MJ, simply “Here’s your keys, bye”, I expected a little more during the key pickup stage for a first time buyer. Basically, I’ve received better customer service buying a £50 pair of trainers, I guess in Michael Jones’ eyes a property purchase for a first time buyer isn’t that much of a big deal.

Matt · 8 June 2017

★★★★★ 1/5

Google

This agency more like scamming people ,they will take the deposit and not give back , I’ve paid the deposit and while they give property to someone else still not paying back, Be careful with your signature ✍️ as they send extremely long later that you automatically won’t be able to read it all while they rushing to get it done

Danyal · 2 November 2024

★★★★★ 5/5

Google

I found Michael Jones to be highly professional from the outset. They were friendly and welcoming but also efficient and were very happy to explain the process to me as a first time buyer. This was not my experience with other estate agents in the area and I felt they really excelled on this point. I would definitely use them again.

Chloe · 10 October 2022

★★★★★ 5/5

Google

Lisa and Harry were extremely helpful throughout the process of moving made what can be a difficult time go very smoothlyPositiveProfessionalism

Darren · 28 August 2021

★★★★★ 5/5

Google

Elise and the team were very helpful, friendly and efficient. I definitely recommend them!

Joanna · 11 August 2022