Trusted Agent profile · Worthing

Michael Jones & Company Worthing reviews

4.5

★★★★★ Excellent

342 reviews across 1 platform

Chapelworth House 22-26 Chapel Road, Worthing, BN11 1BE

Michael Jones & Company's office in Worthing, at Chapelworth House 22-26 Chapel Road, is rated 4.5 out of 5 across 342 reviews on 1 platform, including 342 Google reviews rated 4.5.

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4.5 / 5

342

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Worthing office, from every platform, shown as written. First names only.

1/5

Google

Its a shame you have to give at least one star. I have been trying to resolve an issue with the management department for over a year and this is still not resolved. Their communication and people skills are shocking, not at all professional. The stress they have caused me is inexcusable.

Jodie · 27 February 2025

5/5

Google

Jane Tomlinson at Michael Jones & Co has been amazing throughout our process. There’s been a lot of up and downs but she has constantly kept us updated and in the loop and communicated with all the right areas to keep it moving along. She’s definitely helped make the process better for us and we’ve really appreciated her work on our sale.

Beckie · 7 June 2022

Agent replied · 7 June 2023

We are so pleased to receive this glowing feedback of Jane, thank you for taking the time to write this Beckie.

5/5

Google

Absolutely amazing team, especially Jake who handled everything we needed and went above and beyond for us.PositiveResponsiveness, Quality, Professionalism

Maisie · 28 August 2021

Agent replied · 7 June 2023

Thank you for the feedback Maisie, we will pass your comment on to Jake.

5/5

Google

Harry was great at keeping me up to date with properties coming onto the market.PositiveResponsiveness, Professionalism

Gemma · 28 August 2021

Agent replied · 7 June 2023

Thank you Gemma for this fantastic 5-star review. We will pass your thanks onto Harry in our lettings team.

5/5

Google

Viewing was very well organised and informative, thank you.

Valerie · 7 June 2022

Agent replied · 7 June 2023

Thanks so much Valerie.

5/5

Google

Great Service Isabella, thank you

Peter · 7 April 2026

5/5

Google

The staff at Michael Jones have been very helpful during the whole process of putting my property on the market through to the sale. I mainly dealt with Matthew who was excellent, he was always happy to help and answer any questions I had with regards to properties I was interested in buying. Thank you all.

Kerrie · 8 June 2016

5/5

Google

Very good experience in a swift re-letting of a flat. Prospective tenants were found quickly and the whole process was highly efficient. We were kept informed every step of the way and arrange a speedy handover to the new tenants. A big thank you and well done to Harry Moreland for keeping close contact and expediting this to a satisfactory conclusion.PositiveProfessionalism

Tony · 28 August 2021

Agent replied · 7 June 2023

Thank you Tony, we will pass your feedback onto Harry and the rest of the Lettings team.

5/5

Google

Rob was both professional and friendly.

Gerald · 7 June 2022

Agent replied · 7 June 2023

Thank you Gerald.

5/5

Google

Thank you everyone.....

Kamal · 31 March 2026

1/5

Google

We left our property on 5th January and were expecting a response to our deposit return on the 19th January. 3 emails later we have received not even an acknowledgement of our emails or an update on our deposit return. We have raised a …

James · 14 April 2023

Agent replied · 7 June 2023

Dear James, we are sorry to read that you were disappointed with your experience as a tenant with us. We take all our reviews seriously and have looked into what has happened in the situation that you outline below. … More

5/5

Google

We have bought 2 homes and sold 2 homes through Michael Jones in the past 18 months and each experience has been excellent throughout, They have made the whole process smooth and kept us well informed . A special mention for George Price, he really went the extra mile at every stage in each transaction.PositiveResponsiveness, Quality, Professionalism, Value

Kim · 28 August 2021

Agent replied · 7 June 2023

Wow, what a busy 18 months! Thank you for choosing Michael Jones to sell and buy your properties through. We will pass on your kind feedback to George.

5/5

Google

Many thanks to Beky Potter for being very helpfull and responsive!

Michel · 7 June 2021

Agent replied · 7 June 2023

Thank you Michel for this fabulous 5-star review.

5/5

Google

I would like to thank Matthew and the rest of the team at Michael Jones for helping me sell my property. Matthew has been extremely helpful and in the final push was very pro-active in getting us to the point of exchange, despite the obstacles we encountered along the way.

Janette · 8 June 2017

5/5

Google

Anna was incredibly friendly and helpful. Superb customer service. Thanks again Anna

Lee · 7 June 2020

Agent replied · 7 June 2023

Thank you for your feedback Lee

5/5

Google

I sold my house with purple bricks which initially was great but the after sales service was appalling . Thank goodness for Matthew from Michael Jones, he contacted everyone and kept the chain moving and me informed. Would definitely go with this company if I ever need to move house again. From finding my property to getting the keys they were knowledgeable, professional and polite.

Louise · 8 June 2017

Agent replied · 7 June 2023

Thank you Louise for leaving us this 5-star review.

5/5

Google

Just completed on a flat with Michael Jones. I wish our solicitor could have been as attentive as Jane, James and Malcolm at Michael Jones! Very helpful and answered all questions straight away. Well done and thank you 🙏🏻 …

John · 14 April 2023

Agent replied · 7 June 2023

Great to hear we could help you through your house purchase John. Best wishes for life in your new home.

5/5

Google

I bought my Flat in Worthing . Michael Jones were amazing through the whole process. The Lady on the Sales Progression Team was absolutely outstanding. She was empathic, Kind and extremely Professional, a credit to the company. If I were ever to sell my property Michael Jones would be my first choice.PositiveResponsiveness, Professionalism

Julia · 28 August 2021

Agent replied · 7 June 2023

Congratulations on buying your flat! Thank you Julia for for taking the time to write this wonderful review. We will pass your kind feedback onto Jane.

5/5

Google

Excellent advice and service from Ben at the Findon office, he really went above and beyond!! Would definitely recommend Michael Jones as an agent.

Pen · 14 April 2024

Agent replied · 7 June 2023

Thanks so much for your feedback Pen. We will pass this on to Ben.

5/5

Google

Michael Jones have sold two properties for us and they gave us excellent first class service. I would like to mention Richard and Dominic from the Rustington branch and George from the Worthing branch. All of which were fantastic to deal with, gave brilliant advice and got us more money than we expected for both properties. Thank you all so much.

Cara · 8 June 2018

Agent replied · 7 June 2023

That's really great to hear, thank you Cara

5/5

Google

Well all i have to say is what a team been helpfull all the way through the sale of my late mothers house and got a realistic price for it many thank for all you have done

Paul · 14 April 2023

Agent replied · 7 June 2023

Thank you very much for your review Paul.

5/5

Google

If there was 10 stars then I would give them that. What can I say. Very professional,.very friendly and got me there in the end. If I was buying or selling in the area again I would definitely go back to these. Thank you team.

Stephen · 7 June 2022

Agent replied · 7 June 2023

Thank you for that great feedback Stephen.

5/5

Google

Having recently used their services, I have been very impressed by the level of professionalism, efficiency and straightforwardness shown by the team at Michael Jones. I would recommend them to anyone in the Worthing area.

William · 14 April 2023

Agent replied · 7 June 2023

Thank you for your feedback William

5/5

Google

Very happy with my experience of Michael Jones Lettings team. George Waring of the Worthing office is a great communicator and has been both very helpful and efficient in setting up the rental agreement.

Judith · 14 April 2023

Agent replied · 7 June 2023

Thank you so much Judith

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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