5/5
GoogleI am very pleased.with the standard of management for my flat over the past year and especially Shannon's invaluable assistance. John DF
Trusted Agent profile · Worthing, West Sussex
Leaders Worthing reviews
★★★★★
561 reviews across 1 platform
53 Chapel Road, Worthing, West Sussex, BN11 1EG
Part of Leaders, see every office.
Leaders's office in Worthing, West Sussex, at 53 Chapel Road, is rated 4.6 out of 5 across 561 reviews on 1 platform, including 561 Google reviews rated 4.6.
Reviews
Every review we hold for the Worthing office, from every platform, shown as written. First names only.
Google5/5
GoogleThe best estate agents, period. Always polite, knowledgeable, quick to respond to queires and questions, swift in taking action. Thank you to all the staff for years of quality service!
Agent replied
Hi Orlando Macari, we are very happy to have provided you with such a positive experience! Thank you again for the great review! Neil, Hollie and the Worthing team.
5/5
GoogleExtremely helpful, Sian has been on the ball with everything regarding my recent move. Would definitely choose Leaders again
5/5
GoogleGreat estate agent service, helpful and friendly service from Jade challenger and Lucy Sullivan.
Agent replied · 24 June 2023
Dear Joel Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLucy who works there has been so helpful we have enjoyed her company
Agent replied · 24 June 2023
Dear Mirek Kawik Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleBeky was a great help, all very painless and smooth. The aftercare service is also great with Leaders
5/5
GoogleLeaders are an extremely friendly but professional team . Nothing is too much trouble for them and they always go the extra mile. I cannot pick out one individual member as they are all exceptional! They care as much for their Tenants as they do Landlords and seem to have found the perfect formula to keep everyone happy. Well done Leaders and keep up the good work!
1/5
GoogleExtremely unprofessional and rude property management, no care for tenants even with very young children.
Agent replied
Dear Robyn Gladman, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleI would recommend Leaders to anyone interesting in renting or buying a property. Staff were professional and supportive throughout the entire process, making my move an enjoyable one.
Agent replied
Dominique Steggink, we're happy you found our staff to be so supportive during your experience here at Leaders Estate Agents Worthing. Please don't hesitate to reach out to us if there's anything more we can do!
5/5
GoogleLeaders handled our move really well - especially as we were in a bit of a rush. Very efficient and very friendly service overall.
Agent replied
Dear Alex, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat customer care from Rebecca as always. James
Agent replied · 28 October 2023
Dear James Macdonald Online Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleSian at leaders was very helpful and everything ran as smoothly as possible. I also received a welcome box with some treats which was greatly appappreciated 😊 …
Agent replied
Hi Jessica Churchill, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Worthing. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleI have been renting with Leaders Worthing for the last year and they have been extremely professional but also personable at the same time. They were very prompt with informing me of anything to do with the rental and their document signing service and ease of paying funds made the whole process easy. I'd highly recommend them as a lettings agent from a tenants perspective.
5/5
GoogleWe recieved an amazing service from leaders when moving into our new property! Everyone in the branch was extremely friendly and helpful!
Agent replied
Hi India, Thank you so much for your review, we hope you are now both settled into your new flat! Take care we and we will maybe see you soon. Neil, Hollie and the Worthing team.
5/5
GoogleVery helpful, courteous and always willing to go the extra mile to solve any problems. The team are friendly and know what they are talking about. Hollie in particular has been great! Would highly recommend.
Agent replied
Hi John, many thanks for taking the time to share your feedback. We are delighted that you were happy with the service and that you would recommend us! We will be sure to pass on your kind words onto the team, in particular Hollie.
5/5
GoogleAll staff at the Worthing branch are very helpful, from over the phone with the property management team to the staff when I visit face to face on a Saturday.
Agent replied
Hi Shaun, we're saddened to see that our team in Worthing have received a low star rating following your experience with them, if you could provide more information to us we would like to know if there is anything we can do to improve your experience and if necessary refine our services moving forward. Please either reach out to us via email at customerservice@leaders.co.uk or contact us on 01344758596 as we'd be more than happy to discuss this with you. Kind Regards, Leaders
5/5
GoogleLeaders are very quick & professional when it comes to renting a private property. We have found the perfect flat for us thanks to them.
Agent replied
Hi, Janet Davey! Thanks for the great review! All the best, Customer Relations Team
5/5
GoogleAn excellent letting agent. Rebecca E was superb at organising my tenancy
Agent replied
Dear Daniel Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGood services from Lucy Sullivan and I highly recommend.
Agent replied · 24 June 2023
Dear Yolanda Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleProfessional and correct attitude. They found for us a wonderful and cozy place that makes our stay in England much more enjoyable. We wish to all your team very success. Thank you guys!
Agent replied
Hi Maya, thank you for taking the time to share your review. We are delighted you have been happy with the service and will be sure to pass your kind words onto the team.
5/5
GoogleLeaders have just sold a flat for me. They were helpful, efficient and sold the flat in a reasonable time. I recommend them unreservably.
Agent replied
Hello Mary Lermitte Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleVery helpful team, quick responses and very polite and professional.
Agent replied
Dear Tom Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleTom, Chelsea and everyone else at Leaders were friendly, professional and did everything they could to make our move swift and stress-free.
Agent replied
Dear, Tom Wheelhouse, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleSusie at Leaders was very helpful and her and her team let my property very quickly. The girls in the office were a lovely bunch.
Agent replied
Hi Lee Westmorland, Thank you for the great review of our Leaders Estate Agents Worthing team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
