Trusted Agent profile · Worthing, West Sussex

Leaders Worthing reviews

4.6

★★★★★ Excellent

561 reviews across 1 platform

53 Chapel Road, Worthing, West Sussex, BN11 1EG

Part of Leaders, see every office.

Leaders's office in Worthing, West Sussex, at 53 Chapel Road, is rated 4.6 out of 5 across 561 reviews on 1 platform, including 561 Google reviews rated 4.6.

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4.6 / 5

561

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Worthing office, from every platform, shown as written. First names only.

4/5

Google

Well I don't particularly like estate agents but yeah, quite helpful tbh.

Glen · 11 March 2021

Agent replied

Dear Glen Keene, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Relations Team

5/5

Google

Beky from the Worthing branch was very helpful and friendly and made the whole process simple and quick.

Lud · 9 February 2019

Agent replied

Hi Lud, thanks for this great review about Beky at our Worthing branch. We're really pleased to hear she was so helpful, friendly and was able to make the whole process so simple and quick for you. We will pass your comments onto Beky so she is aware of your appreciation of her help. Kind Regards, Leaders

5/5

Google

Having been a landlord with Leaders in Worthing for over 8 years I can honestly say the team there are fantastic, my contact is Hollie and she really knows her stuff. I feel in really safe hands with her looking after my 2 properties!! Thank you.

Jason · 9 February 2020

4/5

Google

After a rather unsatisfactory period service now seems to have returned to the standard that I expect. Thanks

Keith · 9 February 2017

Agent replied

Hi Keith, thank you for taking the time to leave a review. We are sorry to hear you had a period where the service was not what you expected it to be but really pleased that the branch has turned this around for you. Many thanks.

5/5

Google

Excellent service Friendly staff

Josh · 11 March 2022

Agent replied

Dear Josh Rowe, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Lovely service from Ashleigh in particular. We're loving our fab little home thanks to Leaders.

Jess · 9 February 2019

Agent replied

Hi Jess, we are so happy to have been able to provide you with such a positive experience, we are so delighted that you have been pleased with the service you received from Ashley and the Leaders team at Worthing. We will ensure your comments are passed onto Ashley so she is aware of your appreciation. We wish you all the best in your new home! Kind Regards, Leaders

5/5

Google

Very helpful, efficient, pleasure to deal with.

Nigel · 31 July 2021

Agent replied

Nigel Burton, thank you for your kind review; I will pass along your comments to the team here at Leaders Worthing! Neil, Hollie and Team Worthing

5/5

Google

The Leaders team were great, progressing my sale and keeping me in the loop with progress. Not an easy process, but made as painless as possible because of the team. Many thanks. Special shout out for Jasmin who worked tirelessly liaising with our purchaser.

Alan · 9 February 2020

5/5

Google

Thank you guys,very good service I'm happy.

Rado · 9 January 2021

Agent replied

Hi Rado Kovachev, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Worthing. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

Great company to use , easy and most helpful, would recommend

Flick24 · 9 February 2019

Agent replied

Thank you for taking the time to let us know about the service you received from the team at Worthing. We are so pleased to read that the team have been so helpful throughout your experience making everything as easy as possible for you. We hope you have a great day! Kind Regards, Leaders

4/5

Google

God taps, good value for money

Colin · 10 November 2020

Agent replied

Hi Colin Dorsett, Thank you for the great review of our Leaders Estate Agents Worthing team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

3/5

Google

An average experience

Fortitude · 2 July 2021

Agent replied

Hi there, thank you for taking the time to leave us a review. I would like to get some more details about your experience with us as we cannot see any record of doing any business with yourselves so think this may be an error. Please email me at worthing@leaders.co.uk with some further information and we will look into this for you asap. Many thanks, Neil - Senior Branch Manager

5/5

Google

Great and fast support.

John · 11 March 2021

Agent replied

Hi Ioannis Kaimakis, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Worthing branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Leaders Estate Agents Worthing

1/5

Google

unprofessional at best avoid like the plague (wigan branch)

J · 12 March 2019

Agent replied

Dear Julia, we regret to hear that you had a negative experience with the team at Wigan. I have had the opportunity to briefly look into this and understand that you recently conducted a viewing at a property which you were interested in and therefore wished to put forward an offer. It can be evidenced on our system that the branch manager Susan Gosling has written to you via email explaining the current situation. Susan explained to you that the team have attempted to put forward your offer to the Landlord but sadly have been unable to make contact meaning currently this can not proceed any further. Susan has advised me that once the team make contact with the Landlord and put forward your offer they will be in touch to provide you with an update. Kind Regards Joe Gilliland Customer Care Manager

5/5

Google

I'd like to say a huge thank you to all the team, especially to Sara and Sian! Very professional and fantastic! They helped me and my friend to find the perfect flat for us! Very satisfied!!! Recommended!!!!!!

Michela · 9 February 2020

5/5

Google

Friendly and efficient service. Not pushy or "estate agenty"

Edward · 9 February 2017

Agent replied

Hi Edward, thank you for taking the time to share your feedback. We are really pleased that you are happy with the service and will be sure to pass your comments onto the team.

5/5

Google

I would like to say to all the team thank you very much, specially Becky and Dan for your help and support during last two months. You have a great customer service. Great job!! Completely recommend.

GUADALUPE · 9 February 2020

5/5

Google

Really helpful, knowledgable and efficient. Sian helped me to shift across to Worthing and the whole process was dead easy from start to finish - how it should be. Thanks to her and all at Leaders

Lewis · 9 February 2020

5/5

Google

The calming influence we needed during a stressful time. They helped us every step of the way with clear advice and messaging. Staff always polite and supportive over the phone and face to face.

Mark · 9 February 2020

5/5

Google

Tenant. Leaders are great. I am with them for my 3rd property now. Honest, reliable and trustworthy. They also get good deals for you on moving company rates, virgin broadband etc....recommend them to all.

Liz · 9 February 2019

5/5

Google

Really appreciated the help that has been given to us when asked, especially by Lucy and Liam but all the guys are awesome, keep up with the good job

Fabrizio · 9 February 2020

5/5

Google

Lucy and Neil helped me out all the way through the process of getting my new flat! Very informative and efficient. Could fault them! Would recommend

Sam · 9 February 2020

5/5

Google

Anna and Caroline are 2 of the most helpful and friendly property managers I have met. Going above and beyond to help. I would highly recommend.

Bec · 9 February 2020

5/5

Google

As a Managing Agent the Leaders Rental Team have been most professional in letting our properties and would definitely recommend using them as an Agency.

RWS · 9 February 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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