Trusted Agent profile · Worthing, West Sussex
★★★★★
561 reviews across 1 platform
53 Chapel Road, Worthing, West Sussex, BN11 1EG
Part of Leaders, see every office.
Leaders's office in Worthing, West Sussex, at 53 Chapel Road, is rated 4.6 out of 5 across 561 reviews on 1 platform, including 561 Google reviews rated 4.6.
Every review we hold for the Worthing office, from every platform, shown as written. First names only.
5/5
GoogleLeaders bent over backwards to support with many difficult situations that arose with the letting in a timely, professional and supportive manor. Couldn't have managed without their help, quite frankly. Thank you.
Hi Kev, Many thanks for your kind words. We do our very best to please our customers, so we are really glad that you have been happy with our service.
5/5
GoogleLeaders bent over backwards to support with many difficult situations that arose with the letting in a timely, professional and supportive manor. Couldn't have managed without their help, quite frankly. Thank you.
Hi Kev, Many thanks for your kind words. We do our very best to please our customers, so we are really glad that you have been happy with our service.
4/5
GoogleA new tenant was found very quickly. Neil, Dan and Deborah are a pleasure to deal with and always very helpful and professional.
Hello John Thank you for your feedback. Our staff love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
5/5
GoogleThanks to André our move and search for a property was quick easy and stress free. Thanks
Dear George, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVery good .if u need on property you can trust to leaders
Dear Miroslav Bashev Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLeaders were friendly and efficient and helped to make my move as smooth as possible.
Thanks Paul, really appreciate you taking the time to leave us a review, we are really happy your experience was a good one! Thanks, Neil.
5/5
GoogleLeaders have given me and my partner a brilliant experience in first time renting and I would highly recommend them for their service. Lucy S was especially great in giving a very professional experience and was always available to help us every step of the way.
5/5
GoogleSu at Leaders was really helpful and thanks to her my situation is better and more stable! Thank you Su!
Hi Anca Istrate! We're so happy we were able to help you out! Neil, Susie and the Worthing team :-)
5/5
GoogleI was very pleased with the service I received from the Leaders sales team in purchasing my flat in Worthing. They are tenacious and supportive, and would recommend them.
Hi Paula, thank you for taking the time to leave your feedback. We are so pleased you have been happy with the service and would recommend us. We will be sure to pass your kind words onto the branch.
5/5
GoogleHad been looking for a property to rent for a while and generally disappointed at the level of service from a number of different agents. Eventually stumbled upon Beky Potter at Leaders Worthing, she was highly professional with a positive attitude. She found us a beautiful property immediately. Highly recommended, made the whole process stress free.
1/5
GoogleHugely inefficient. Staff really didn't seem to know what they were doing. Business eventually concluded but they are still sending me daily emails.
Hi Joanna, we're disappointed to read your comments and learn of the negative experience that you have had with us here at Leaders. It’s our intention to provide a straight forward service to customers by offering as much assistance and support as possible and regret that we haven’t been able to do this for you. We’d be happy to remove any of your details we have although after inputting your name into our system we’ve been unable to locate any record of you located under the Worthing office and so wonder if maybe this review has been left under the wrong branch? If you’re able to reach out to us at customerservice@leaders.co.uk or phone us on 01344758596 then we should be able to locate you on our system and remove your details to prevent any further inconvenience moving forward. Kind Regards, Leaders
5/5
GoogleSusie Wright, Senior Lettings Mananger, Worthing, has been not only a consummate professional in dealing with my letting but also through her genuine help and concern has made the whole process for me as a first -time landlord a smooth and worry-free one.
5/5
GoogleBecky Potter you are the best!!!!! Thank you that we finally found ours new home.I know how much hardwork you put in ours situation and answering in all questions.You are unbelievable!!! Any problem is not big enough for her! Thanks to all Leaders team for your help,understanding and smiles! All your team is amazing.
5/5
GoogleExcellent , efficient and friendly service from Jade
Dear Valerie Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVery helpful and kind staff. Fast and flexible administration of paperworks.
Dear M Sz, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleExcellent team. Very efficient. Got a lovely moving in box for the day. Very thoughtful
Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!
5/5
GoogleGreat service and communication between different departments within leaders to offer us a selection of properties which included precisely what we were looking for.
Hi Patrik, many thanks for taking the time to share your feedback. We are delighted that you were happy with the service. We will be sure to pass on your kind words onto the team.
1/5
GoogleThe town is full of these useless agencies overpriced ratholes everywhere let by garbage bin agents
Dear Sir/Madam, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Relations Team
5/5
GoogleHelpful and professional team, always reply quickly and efficiently to any questions. Totally recommend
Thank you so much for your review Sue, it was an absolute pleasure to help you and your husband move. We hope you settle in your new home quickly! Thanks, Neil and the Worthing team.
5/5
GoogleFriendly staff and accomodating with all of my requests
Thanks Valentin, hope you are enjoying the new place! Neil
5/5
GoogleExcellent customer service, market based advice and very professional. What more do you want from a letting agent. leaders meets all these requirements
Thanks for your feedback Philip - its great to know we are delivering exactly what our customers require. We look forward to working together for many years to come.
5/5
GoogleThe team in the sales and letting department have gone above and beyond my expectations. I can't recommend them enough.
Hi Trevor, thank you so much for this great review about your experience with our teams in Worthing! We're delighted to hear that the teams were able to go above and beyond your expectations! We really appreciate you taking the time to leave this review along with your recommendation. Kind Regards, Leaders
5/5
GoogleThis particular Leaders office in Chapel street is excellent. The staff are very helpful and keep you well informed.
Hi Richard, thank you for taking the time to leave such a positive review about your recent experience with the team at Worthing. We are so pleased to read that you have found the team to be so helpful throughout your dealings with them. Kind Regards, Leaders
5/5
GoogleThe Worthing team have been fantastic. Very helpful, always polite and an example of how an estate agents should be run.
Hi Luke, thanks for your feedback and your kind words, it’s great to hear we are getting it right! We will be sure to pass on your feedback to the team.
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