5/5
Friendly and efficient. Jade was really helpful.
Agent replied
Dear Louise Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

Trusted Agent profile · Worthing · West Sussex
★★★★★
561 reviews across 1 platform
53 Chapel Road, Worthing, West Sussex, BN11 1EG
Part of Leaders, see every office.
Leaders's office in Worthing, West Sussex, at 53 Chapel Road, is rated 4.6 out of 5 across 561 reviews on 1 platform, including 561 Google reviews rated 4.6.
Every review we hold for the Worthing office, from every platform, shown as written. First names only.
5/5
Friendly and efficient. Jade was really helpful.
Dear Louise Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
I am letting a house through Leaders Worthing branch and have found both Rebecca Jones from the property maintenance section and Jade Challenger from the letting department have been particularly helpful. Based on that, I would certainly recommend Leaders as a letting agency
Dear Michael “don Maico” Dennis Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
I had a great experience with Leaders ( Worthing), I was desperately looking for a house to rent in a very short period of time, I left my contact information and the next day they found me a suitable property in an excellent location. Many thanks to the whole team and special thanks to Sara Patterson.
5/5
Great service on moving in - thank you Beky who made it a smooth, enjoyable and easy process with excellent communication and help throughout. High recommend!
Hi Gaynor, we're delighted to hear you had such a positive experience with the Leaders team in Worthing when moving into your property. We're happy that Beky was able to help ensure everything ran so smoothly for you. Kind Regards, Leaders
5/5
Rebecca Eager has guided us through the whole letting process in a most professional manner. She has always been quick to respond to any request or query and has given us sound advice whenever we needed help as we are new to letting. Very happy with the service we have received from Rebecca. Thank you
Dear Michael Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Lucy was very friendly and professional. Was very helpful and kept me updated with everything. Also adhered well to social distancing guidelines.
Hi Winsome Passley, Thank you for the great review of our Leaders Estate Agents Worthing team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Leaders Estate Agents Worthing
5/5
Leaders made a great effort to find our ideal rental property. They understood our needs and managed to arrange a viewing of a property that about to go on the market, that met all of our needs. The tenancy application and referencing process was easy and the staff were responsive and happy to answer any questions we had. We would definitely use Leaders again.PositiveResponsiveness
Demelza Danaher, thank you so much for the positive review! We are glad to have been able to help you guys find somewhere. Neil and the Worthing team.
5/5
Jade Challenger one of the Agents helped handle our application process. We felt welcomed and the hospitality was to notch. The house was up to standard and I would definitely recommend people looking to rent an apartment to go with Leaders.
Dear Haruna Abdulkareem Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
I recently had to help a relative move home, Julie Westbrook at Leaders was really helpful in making the process so much smoother than it might have been, given the difficult circumstances we found ourselves in.
Dear Bronwen Russell Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
We have had a great experience as a landlord with Rebecca from leaders. Rebecca has always responded to E-mails/phone calls really quickly and worked with us to come up with solutions. I would definitely recommend the agency to others and think Rebecca has always been very friendly and professional.
Dear Natalie Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
We moved into our new home about 6 weeks ago, and it would be remiss of me if I didn't leave 5 stars for the treatment that we received from Jade Challenger and the leaders team. I highly recommend them, and will be definitely using again in the future if needed.
Dear Alan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Leader agent has a good customer service, their response to emails on any issue is so fast,as they take their customers serious Also i will appreciate and rate Miss JADE Challenger for her effort on getting our apartment in Worthing..Thank you LEADERS
Dear Olabiran Olaitan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
All the team are always doing their level best to get a good tenant and over the years they always succeed and keep giving feedback along the way. Neil always goes the extra mile and gives good advice where needed.. The admin is also a strong point with a Karen Gymer always doing her best when problems arise. Keep up the high standards folksPositiveResponsiveness, Quality, Professionalism, Value
Hi Guy. Thank you for taking the time to review your recent experience you have had with our team at Leaders Worthing. We're so happy you had a positive experience with us. Thank you from the Customer Relations Team.
5/5
I've been dealing with the lettings team and found them polite, professional and efficient with the right amount of helpfulness and personality thrown in. They listened to my requirement and when the right property came up, in a matter of days I might add, they got me the through the door and ultimately a really nice home. Great job!
Hi Richard, thanks for the great review, we look forward to getting you moved into your new place ready for Christmas! Neil
5/5
Brilliant service from the dedicated team in Worthing. I am confident that the lettings team are managing my property to the best of their ability. We used a local lettings agent before Leaders and although cheaper, the standard of service was diabolical. Leaders are professional and actually care about my property, me the landlord and the tenant too. Worth the extra 1% on the monthly cost of the cheaper rival. 100% recommended.
Hi Stuart, thank you for taking the time to leave a review. We are delighted you have been happy with the service and would recommend us. We will be sure to pass your kind words onto the branch.
5/5
Brilliant service from the dedicated team in Worthing. I am confident that the lettings team are managing my property to the best of their ability. We used a local lettings agent before Leaders and although cheaper, the standard of service was diabolical. Leaders are professional and actually care about my property, me the landlord and the tenant too. Worth the extra 1% on the monthly cost of the cheaper rival. 100% recommended.
Hi Stuart, thank you for taking the time to leave a review. We are delighted you have been happy with the service and would recommend us. We will be sure to pass your kind words onto the branch.
5/5
Brilliant service from the dedicated team in Worthing. I am confident that the lettings team are managing my property to the best of their ability. We used a local lettings agent before Leaders and although cheaper, the standard of service was diabolical. Leaders are professional and actually care about my property, me the landlord and the tenant too. Worth the extra 1% on the monthly cost of the cheaper rival. 100% recommended.
Hi Stuart, thank you for taking the time to leave a review. We are delighted you have been happy with the service and would recommend us. We will be sure to pass your kind words onto the branch.
5/5
I was happy with Leaders help moving rental property. Sian was very helpful, thank you.
Dear David Thanks for taking the time to leave us a review and we appreciate your feedback about Sian at our Leaders Worthing branch. We were happy to help you. Kind regards Customer Care Team
5/5
Lucy recently found new tenants for our rental property in Worthing within 24 hours of marketing and she ensured everything went to plan even I recall, working after office hours to make sure an effective and efficient transfer took place - thank you - Ian & Sue
Dear Ian & Sue Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
These guys helped us try and sell our property! Couldn’t fault them, although we didn’t end up with a sale the team were incredible. When we go back to market they will be our first call
Dear Daisy Hargreaves Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
We rent a property and through the entire process jade was really helpful and answered all my questions which helped the move go smoothly. Leaders have been the best estate agents I have been through and any issues I have are fixed right away. Definitely recommend renting from leaders.
Dear Layla Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
We have just sold our property with Leaders (finally). Chris Trott was amazing. We had so many issues with solicitors, but Chris chased and pushed everything through - I don't think that man sleeps! I would highly recommend Chris, and I wouldn't let anyone else sell my property bar him.
5/5
I asked Leaders to find a tenant for my flat at short notice. I expected it would be difficult in current circumstances. To my surprise Neil and Shannon between them managed to deal quickly with the admin work for the last tenant and find, vet and get a new a new tenant installed , all in the space of twelve days. A very good result.
Hi Paul, Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Leaders Estate Agents Worthing
5/5
Rebecca Eager at Leaders, she’s very helpful, quick to respond when contacted whether by phone or email and deals with any problems quickly . Excellent.👍 …
Dear Mabel Mbonye Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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