Trusted Agent profile · Worthing, West Sussex
★★★★★
561 reviews across 1 platform
53 Chapel Road, Worthing, West Sussex, BN11 1EG
Part of Leaders, see every office.
Leaders's office in Worthing, West Sussex, at 53 Chapel Road, is rated 4.6 out of 5 across 561 reviews on 1 platform, including 561 Google reviews rated 4.6.
Every review we hold for the Worthing office, from every platform, shown as written. First names only.
5/5
GoogleRebecca from Leaders is amazing !!! Any queries or issues I have are quickly dealt with and resolved quickly by Rebecca - a consummate professional and pleasure to deal with.
Dear Ludco Clean Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAdam Mcilwaine Is definitely the best! He is very helpful and prompt with any request! Highly recommended!
Dear Charlize Stander Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have recently moved to my new flat. I got flat through leaders. They helped me to complete the forms. Specially jade she is the one guided me and lucy is the one who showed me the property.
Dear Jomol Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI am really happy with them. Julie mu property manager is amazing, really helpful, effective and professional. Great communication, couldn't ask for more.
Dear Magdalena Sadowska Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleSamantha and the sales team at Leaders were very helpful and good to work with, I would recommend.
5/5
GoogleI would like to thank Leaders of Worthing for all there help when I first was looking for a place to live the staff were so helpful and great to get on with and made you feel at ease. I would highly recommend you go to Leaders if you are looking for a place to live to rent or to buy.
Hi George, thank you so much for your kind review and for taking the time to leave feedback. We will be sure to pass your comments on to the team!
5/5
GoogleAppreciated the time and effort jade put in to getting my property sorted always there to answer any questions I had . Thank you . Well done.
Dear Lee Barratt Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLeaders provided great communication and were extremely helpful when buying my flat. Joe was especially helpful when arranging to view and he was always enthusiastic when showing me around and keeping me informed on how the sale was going.
5/5
GoogleIt was an amazing experience with leaders to get a an apartment on rent. Being a new in UK it was difficult to find a good location but Lucy ( Employee in Leader) guided us From start to end
Dear Sanidhya Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLeaders have been great in finding us a flat to rent! The process has been relaxed but efficient - it's made it all nice and stress free! Thanks to Sian - you've been lovely :) Would recommend!
5/5
GoogleGreat experience throughout selling and purchasing our new property. Chris and the team in the branch have exceeded my expectations and Lucie in the Sales progression team has also been wonderful. I would highly recommend Leaders - Thank you!
5/5
GoogleHave had a great experience with Leaders. They manage a couple of houses for me and everything has always gone swimmingly with them. Susie and Jade have been very easy to work with. Thank you
Dear Oliver Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVery happy with the professional service and efficient experience with Jade and Kerry at Worthing, thank you for all your help
Dear Julie Langton Smith Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHave been with Leaders for 18 years now as a landlord. Service has always been great and always get a great response from the team with any questions or work that needs doing.
Dear Andy Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe had an amazing experience using leaders. Lucy was amazing and was very helpful in helping me and my girlfriend moving into our first home together. Would definitely use again with the experience Lucy gave us
5/5
GoogleI have been using Leaders for several years now and have found the team exceptionally helpful. I now opt to have all my properties fully managed by Liam who is very thorough which makes things a lot easier for me. Leaders have always been good at avoiding void periods for my properties.
Hi James, thank you for your rating.
5/5
GoogleI would like to say a huge thank you to Chris Trott for keeping his word and also to Jasmin who worked so hard in keeping up the momentum of this sale. Thank you so much!!
5/5
GoogleBrilliant. I deal with Karen from the Worthing branch. She's excellent - always very helpful and gets back to me quickly with queries and is super friendly too. Makes the whole process of renting and moving much less painful. Thanks KarenPositiveResponsiveness, Quality, Professionalism
Dear Darren Milton, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Worthing. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleFantastic service provided when I wanted my property rented. It was my first time doing so, and Susie from the store was particularly helpful, friendly and guided me smoothly through the whole process. Would definately recommend!
Dear Nathan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLeaders Worthing were very kind to us after our previous flat had a fire and made moving in to the new place as stress free as possible. They have since been attentive and respectful property managers.
5/5
GoogleFrom beginning to end, the process of letting my property was carried out in an efficient, professional and friendly way by the Leaders team. Highly recommended!
Dear Neil Turner Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLeaders Worthing, Rebecca in particular, have been very helpful and well organised when it comes to dealing with maintenance issues, particularly when they have been more complicated to sort out than expected. Thanks!
Dear Josh Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleFantastic service from the letting teams allowing me to move in within a short period time. Easy and fast comunication with Jade who allowed for the move to be this easy going
Dear Mobin Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleDo not let your property out with them. - My poor tenant was treated so badly by Leaders Worthing so I will not use them anymore - glad I realised in time, as I have just added another 6 properties to my portfolio but will be letting these elsewhere.
Hi Emma, we’re saddened to see that our team in Worthing have received a low star rating. From reviewing our systems we have been unable to locate any details for you as a Landlord with us, however we are eager to discuss your review with you to gain a better understanding of the issues you have faced to see if there is anything we can do to rectify this for you. When you have the opportunity to do so please reach out to Neil Simmons the Lettings Manager within the branch on 01903 210000 as I know he would welcome the opportunity to discuss this with you to see where things went wrong, and more importantly where possible try and turn your experience with us into a more positive one. Reply to update: Hi Emma, thanks for providing further information. I would like to reiterate that we have no record of you as a landlord on our system and we have still not had any contact from you directly to resolve the issues you suggest. I urge you again to contact the lettings manager Neil Simmons on 01903 210000 to discuss further Kind Regards, Leaders
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