Trusted Agent profile Β· Worthing

Leaders Lettings Worthing reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

469 reviews across 1 platform

53 Chapel Road, Worthing, BN11 1EG

Leaders Lettings's office in Worthing, at 53 Chapel Road, is rated 4.7 out of 5 across 469 reviews on 1 platform, including 469 Google reviews rated 4.7.

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4.7 / 5

469

Reviews on Google

This office

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Reviews

Every review we hold for the Worthing office, from every platform, shown as written. First names only.

5/5

Google

We have been tenants with Leaders for the last year and have been very impressed by the personal level of service we have received from Rebecca. A complex maintenance issue has been the crux of our tenancy so far. However, Rebecca has worked incredibly hard behind the scenes to get it sorted, for which we are very grateful. The rest of the admin etc in the lead up to moving in was very straightforward and most can be done via various online portals. All in all we have been impressed and would absolutely use Leaders again if the need required down the line.

Josh Β· 18 June 2023

Agent replied Β· 17 June 2024

Dear Josh Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I am extremely pleased with the level of service I have received from Leaders, the staff are always polite and very professional and I would highly recommend them to anyone, also my property manager Liam has been very helpful and understanding with a professional, sympathetic and friendly manor.

Mehmet Β· 18 June 2021

Agent replied Β· 17 June 2024

Hi Mehmet Ali, Thank you for the great review of our Leaders Estate Agents Worthing team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

5/5

Google

There were a few minor issues with the flat we were renting, these were sorted out quickly and professionally, on moving day. They eased the moving stress. Leaders were helpful and patient, as I had a slight wobble about relocating. Thank you for outstanding service, so far. .

Rebecca Β· 18 June 2021

Agent replied Β· 17 June 2024

Hello Rebecca Clack Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team

5/5

Google

Professional and friendly agency. Lucy Sullivan truly help me to go through all the aspect of the renting application. All the delay were respected. I feel gratefully. Many thanks Charline

Charline Β· 23 July 2023

Agent replied Β· 17 June 2024

Dear Charline Cazorla Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Very helpful and lovely staff! Lucy and the team did a great job getting us moved in very quickly. They were always happy to answers any questions and queries we had.

Becky Β· 18 June 2023

Agent replied Β· 17 June 2024

Dear Becky Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I had a very good experience with Leaders in Worthing. We met James Younger in the office who gave us his immediate attention showing us around two properties within thirty minutes of the meeting. He listened and understood our requirements …

George Β· 16 March 2026

5/5

Google

Absolutely the best letting agents I have ever dealt with. The company is reliable, the staff is professional. Any problems occurred in the last 3 years (mainly small maintenance issues) all been dealt with professionally within a couple of days. I would like to highlight the tireless work of Rebecca Eager my property manager, who is always ready to help. Thank you very much for your hard work guys.PositiveProfessionalism

L Β· 18 February 2024

Agent replied Β· 17 June 2024

Dear L. Ambrus Aliz, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Worthing. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Jade Challenger is very helpfull to us to do the all document works.She guided us very well and made us very comfortable.Thank you Leaders &team.

WAZEEMA Β· 20 November 2023

Agent replied Β· 17 June 2024

Dear Wazeema Fajieer Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Tom has been absolutely amazing in supporting us purchasing our first property. He always kept us in the loop and checked in on us, in a very timely manner. He’s been lovely to deal with from start to finish 😊 …

David Β· 18 June 2022

Agent replied Β· 17 June 2024

Dear David & Emelia, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

1/5

Google

Terrible service, no one seems to respond to their emails. I have emailed 3 different people and no response.

Michael Β· 16 December 2025

Agent replied Β· 16 April 2026

Dear Michael, We value your feedback and sincerely appreciate you taking the time to share … More

5/5

Google

Absolutely fantastic! Thank you so much to Leaders for all of your support with our first big move. …

John Β· 16 December 2025

Agent replied Β· 16 October 2026

Dear John Terry, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back … More

5/5

Google

Dealing with leaders has been flawless...from start to finish they have been super helpful! Jade has been amazing in every aspect and has made moving a great experience!

Katy Β· 22 August 2023

Agent replied Β· 17 June 2024

Dear Katy Jones Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Rebecca was informative and helpful with the process of taking my name off our current lease. She was very lovely and She handled all questions and came back fairly quickly.

Ashley Β· 18 June 2023

Agent replied Β· 17 June 2024

Dear Ashley Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We had a very good experience with Leaders in Worthing. Dan Radbourne and the team were so helpful and friendly with fast responses to any questions making our move stress free. I would highly recommend them to anyone needing an Estate Agent in this area .PositiveProfessionalism

NINA Β· 18 June 2021

Agent replied Β· 17 June 2024

Dear Nina Dunne, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team

5/5

Google

Susie, is absolutely fantastic... I have dealt with other agents before but there is no comparison. She is bang on the button and nothing is to hard work. I would highly recommended Susie @ Leaders, Worthing. M Lucas.PositiveProfessionalism

Michael Β· 25 August 2022

Agent replied Β· 17 June 2024

This is a fantastic review thanks so much Mr Lucas, Susie is very grateful you took the time to leave this great feedback. Thanks, Neil.

5/5

Google

Thanks to Leaders and particularly Jade who have made finding a new place to let as stress-free as it could possibly be. Thanks all for your time and effort.

Glenn Β· 18 June 2023

Agent replied Β· 17 June 2024

Dear Glenn Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Liam is very helpful, professional and always willing to go the extra mile to solve any problems that come up. He is a credit to the Leaders Worthing team and I would highly recommend him as a property manager.

J Β· 18 June 2022

Agent replied Β· 17 June 2024

Hi John, we really appreciate your feedback and taking the time to leave Liam such a lovely review. Many Thanks Hollie, Neil and the Worthing Team

5/5

Google

I've had a great experience with Leaders and Sian in particular has been so helpful and friendly. Our move has been quick and stress-free. Emails have responded to quickly and everything has been dealt with effectively. Thank you so much to Sian and everyone involved.

Emilie Β· 18 June 2021

Agent replied Β· 17 June 2024

Hello Emilie Harris Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team

5/5

Google

I struggled finding a house but thanks to leaders I have found a great and secure settlement in lancing. Thanks to Jade for amazing customer support!

Viktorija Β· 22 August 2023

Agent replied Β· 17 June 2024

Dear Viktorija Proskurna Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We are very pleased with the way Worthing Leaders located a tenant. We can highly recommend their service. Many thanks to Molly and Lucy. Barry & Carol Cranford

Barry Β· 18 June 2023

Agent replied Β· 17 June 2024

Dear Barry Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Andre, Susie and Neil were very helpful. Answered all of my questions quickly and their advice was sound. I will continue to use them for our lettings as they have much improved over the last couple of years.PositiveResponsiveness

Karen Β· 18 June 2022

Agent replied Β· 17 June 2024

Hi Karen, Thanks so much for your review and kind words, we are so glad you are happy with the service and advice we provide you and look forward to doing more business with you in the coming years, have a great weekend. Kind Regards, Neil S.

5/5

Google

Made moving in so easy - great welcome hamper too! Liam Percival is the one who takes care of us there and he's super nice, friendly and so quick to sort out any issues we have.PositiveResponsiveness, Quality, Professionalism

Steve Β· 18 June 2022

Agent replied Β· 17 June 2024

Dear Steve, Thank you for leaving feedback of the recent experience you had with Liam from the Worthing Team here. Kind Regards Neil, Hollie and the Worthing Team.

4/5

Google

I have dealt with Susie in Worthing for a number of years and she has always found me great tenants and is always able to deal with any queries quickly. I would definitely recommend Susie and Leaders.PositiveResponsiveness, Professionalism

ABI Β· 18 June 2022

Agent replied Β· 17 June 2024

Thanks for the review. If you can provide me some feedback on how we can make it a 5 star experience next time send me an email to nsimmons@leaders.co.uk thanks again, Neil

5/5

Google

Chris Trott from Leaders Worthing was our first estate agent. We'd never sold a house before. Chris came round and took all the measurements and pictures. He has provided us the valuation reports and followed up with the advert on rightmove, zoopla etc. He has been extremely professional during the viewings and sale process. Regularly kept me updated with the status and pushed the buyer for the exchange once the offer has been accepted. I would recommend Leaders Worthing. Tt was a great experience selling my home.

Raghu Β· 18 June 2020

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