Trusted Agent profile Β· Worthing

Leaders Lettings Worthing reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

440 reviews across 1 platform

53 Chapel Road, Worthing, BN11 1EG

Leaders Lettings's office in Worthing, at 53 Chapel Road, is rated 4.7 out of 5 across 440 reviews on 1 platform, including 440 Google reviews rated 4.7.

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4.7 / 5

440

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Worthing office, from every platform, shown as written. First names only.

5/5

Google

Absolutely the best letting agents I have ever dealt with. The company is reliable, the staff is professional. Any problems occurred in the last 3 years (mainly small maintenance issues) all been dealt with professionally within a couple of days. I would like to highlight the tireless work of Rebecca Eager my property manager, who is always ready to help. Thank you very much for your hard work guys.PositiveProfessionalism

L Β· 18 February 2024

Agent replied Β· 17 June 2024

Dear L. Ambrus Aliz, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Worthing. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Very helpful and lovely staff! Lucy and the team did a great job getting us moved in very quickly. They were always happy to answers any questions and queries we had.

Becky Β· 18 June 2023

Agent replied Β· 17 June 2024

Dear Becky Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Jade Challenger is very helpfull to us to do the all document works.She guided us very well and made us very comfortable.Thank you Leaders &team.

WAZEEMA Β· 20 November 2023

Agent replied Β· 17 June 2024

Dear Wazeema Fajieer Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

1/5

Google

Terrible service, no one seems to respond to their emails. I have emailed 3 different people and no response.

Michael Β· 16 December 2025

Agent replied Β· 16 April 2026

Dear Michael, We value your feedback and sincerely appreciate you taking the time to share … More

5/5

Google

Tom has been absolutely amazing in supporting us purchasing our first property. He always kept us in the loop and checked in on us, in a very timely manner. He’s been lovely to deal with from start to finish 😊 …

David Β· 18 June 2022

Agent replied Β· 17 June 2024

Dear David & Emelia, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Dealing with leaders has been flawless...from start to finish they have been super helpful! Jade has been amazing in every aspect and has made moving a great experience!

Katy Β· 22 August 2023

Agent replied Β· 17 June 2024

Dear Katy Jones Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Rebecca was informative and helpful with the process of taking my name off our current lease. She was very lovely and She handled all questions and came back fairly quickly.

Ashley Β· 18 June 2023

Agent replied Β· 17 June 2024

Dear Ashley Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Susie, is absolutely fantastic... I have dealt with other agents before but there is no comparison. She is bang on the button and nothing is to hard work. I would highly recommended Susie @ Leaders, Worthing. M Lucas.PositiveProfessionalism

Michael Β· 25 August 2022

Agent replied Β· 17 June 2024

This is a fantastic review thanks so much Mr Lucas, Susie is very grateful you took the time to leave this great feedback. Thanks, Neil.

5/5

Google

We had a very good experience with Leaders in Worthing. Dan Radbourne and the team were so helpful and friendly with fast responses to any questions making our move stress free. I would highly recommend them to anyone needing an Estate Agent in this area .PositiveProfessionalism

NINA Β· 18 June 2021

Agent replied Β· 17 June 2024

Dear Nina Dunne, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team

5/5

Google

Thanks to Leaders and particularly Jade who have made finding a new place to let as stress-free as it could possibly be. Thanks all for your time and effort.

Glenn Β· 18 June 2023

Agent replied Β· 17 June 2024

Dear Glenn Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Liam is very helpful, professional and always willing to go the extra mile to solve any problems that come up. He is a credit to the Leaders Worthing team and I would highly recommend him as a property manager.

J Β· 18 June 2022

Agent replied Β· 17 June 2024

Hi John, we really appreciate your feedback and taking the time to leave Liam such a lovely review. Many Thanks Hollie, Neil and the Worthing Team

5/5

Google

I struggled finding a house but thanks to leaders I have found a great and secure settlement in lancing. Thanks to Jade for amazing customer support!

Viktorija Β· 22 August 2023

Agent replied Β· 17 June 2024

Dear Viktorija Proskurna Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I've had a great experience with Leaders and Sian in particular has been so helpful and friendly. Our move has been quick and stress-free. Emails have responded to quickly and everything has been dealt with effectively. Thank you so much to Sian and everyone involved.

Emilie Β· 18 June 2021

Agent replied Β· 17 June 2024

Hello Emilie Harris Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team

5/5

Google

We are very pleased with the way Worthing Leaders located a tenant. We can highly recommend their service. Many thanks to Molly and Lucy. Barry & Carol Cranford

Barry Β· 18 June 2023

Agent replied Β· 17 June 2024

Dear Barry Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Andre, Susie and Neil were very helpful. Answered all of my questions quickly and their advice was sound. I will continue to use them for our lettings as they have much improved over the last couple of years.PositiveResponsiveness

Karen Β· 18 June 2022

Agent replied Β· 17 June 2024

Hi Karen, Thanks so much for your review and kind words, we are so glad you are happy with the service and advice we provide you and look forward to doing more business with you in the coming years, have a great weekend. Kind Regards, Neil S.

5/5

Google

Made moving in so easy - great welcome hamper too! Liam Percival is the one who takes care of us there and he's super nice, friendly and so quick to sort out any issues we have.PositiveResponsiveness, Quality, Professionalism

Steve Β· 18 June 2022

Agent replied Β· 17 June 2024

Dear Steve, Thank you for leaving feedback of the recent experience you had with Liam from the Worthing Team here. Kind Regards Neil, Hollie and the Worthing Team.

4/5

Google

I have dealt with Susie in Worthing for a number of years and she has always found me great tenants and is always able to deal with any queries quickly. I would definitely recommend Susie and Leaders.PositiveResponsiveness, Professionalism

ABI Β· 18 June 2022

Agent replied Β· 17 June 2024

Thanks for the review. If you can provide me some feedback on how we can make it a 5 star experience next time send me an email to nsimmons@leaders.co.uk thanks again, Neil

5/5

Google

Chris Trott from Leaders Worthing was our first estate agent. We'd never sold a house before. Chris came round and took all the measurements and pictures. He has provided us the valuation reports and followed up with the advert on rightmove, zoopla etc. He has been extremely professional during the viewings and sale process. Regularly kept me updated with the status and pushed the buyer for the exchange once the offer has been accepted. I would recommend Leaders Worthing. Tt was a great experience selling my home.

Raghu Β· 18 June 2020

5/5

Google

My husband and I would like to thank Teresa for the amazing job she has done co ordinating the works on our 3 properties which all came up for re let at the same time. Not great timing for us due to being out of the country and with other stresses to deal with. Without Teresa and her brilliant ability to manage the team of works people and liaise so efficiently with us we’re not sure we would have managed. We are so pleased with all the works that have been required and not sure how she has managed to get things done so well and promptly and at good prices. We are really impressed with the hard work Teresa has put in (always seemingly so cheery) to make particularly the last relet happen (only 1 week turn around) and want to acknowledge how pleased we are with her service Thanks,

Mrs Β· 18 June 2020

5/5

Google

Dealing with Leaders has been an extremely pleasant experience. I would especially like to give a shoutout to Joe from the sales team. As a first-time buyer he was with me every step of the way, regularly checking in with me providing updates whether big or small. He went above and beyond liaising with the long chain of solicitors associated with the property and I cannot express my gratitude enough to Joe. Thank you for all the hard work and we got there in the end!

Alexander Β· 18 June 2020

5/5

Google

Leaders Worthing have been excellent from day one. Beky Potter at the Worthing office was helpful and friendly, she guided us throughout the process to ensure a smooth and efficient service. She was always available to answer any questions we had and went above and beyond for us. During the tenancy we also had the pleasure of dealing with Karen who was very understanding and helpful. She guided us through a stressful and sensitive time professionally and compassionately. I can’t thank Karen enough for her support and all the guidance she has provided us. Leaders Worthing are by far the best Estate Agents we have dealt with and this is all due to the excellent team they have who actually care about their clients. Thank you Karen and Beky! X

Shahrukh Β· 18 June 2020

5/5

Google

It is very rare to ever get customer service that is over and beyond what you are expecting but that is what we got with the team at Leaders. They did an absolutely fantastic job at marketing our house (it looked so good we were tempted to keep it!) and they ensured we had a steady stream of people viewing in the first week or so. We were delighted to get an offer so quickly and the team took away all the hassle from the buying process - constantly keeping us updated, sorting out the finances and chivvying a rather slow buyer's solicitor. So glad we made the decision to use a professional estate agent rather than a cheaper alternative, its much better value all in. As we neared completion we were given daily updates, you cant ask for more than that! I wouldn't hesitate to recommend them. Huge thanks to Chris, Molly and Joseph and to Deborah who did a sterling job for a few years before managing the house when it was being rented.

Jacqueline Β· 18 June 2020

5/5

Google

I've been a Leaders tenant for almost 15 years now and they are always helpful, and response. Rebecca, my property manager is an absolute diamond, and always gets any issues sorted quickly, and keeps me informed. Some lettings agents seem to just be there to collect rent, Rebecca particularly does a brilliant job of managing my property, and has managed once again to sort an urgent issue and save my Christmas. Highly recommended and appreciated

Josie Β· 18 June 2023

Agent replied Β· 17 June 2024

Dear Josie Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Jade was incredible throughout the whole process, made us aware of everything every step of the way and made a stressful situation so much easier

Mak Β· 23 July 2023

Agent replied Β· 17 June 2024

Dear Mak Tajsham Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

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