Trusted Agent profile Β· Worthing

King Worthing reviews

β˜…β˜…β˜…β˜…β˜… Great

221 reviews across 2 platforms

15 Chapel Road, Worthing, BN11 1EG

Part of King & Chasemore, see every office.

King's office in Worthing, at 15 Chapel Road, is rated 4.4 out of 5 across 221 reviews on two platforms, including 203 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards King won in 2026.

Google logo

4.7 / 5

203

Reviews on Google

This office

Trustpilot logo

18

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for King, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Worthing office, from every platform, shown as written. First names only.

5/5

Google

We rented our flat through king and Chasemore and they have been amazing, the process has been so quick and easy and they been so helpful especially as this is our first time renting so we are new to it all

Cordelia Β· 10 August 2025

Agent replied Β· 9 September 2025

We are thrilled to have provided a seamless and efficient rental process for your first experience. Thank you for trusting us to find your perfect flat! #1stTimeRenters #HappyCustomers #KingAndChasemore Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Absolutely fantastic sales team. Helped me through a very difficult time with a positive outcome.

Peter Β· 2 April 2026

Agent replied Β· 16 April 2026

Thank you for your wonderful review! We are thrilled to hear that our sales team was able to assist you during a challenging time. We strive to provide positive outcomes for all of our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Lauren and the team at the Chapel Road branch of K&C did a fabulous job of overseeing the installation of a new tenancy in our rental flat. We were also very happy with the work from their recommended tradespeople. A smooth transition, and we are very happy with the result. Great job!PositiveResponsiveness, Quality, Professionalism

Pete Β· 27 August 2021

Agent replied Β· 21 June 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Thomas Irving truly understands the real estate market.Efficient ,kind and result -driven .I would highly recommend Thomas to anyone looking to buy or sell property .The attention to details and responsiveness were impressive .

Dora Β· 25 September 2023

Agent replied Β· 21 June 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Great experience with this agency, everyone was very kind and helpful. I would definitely recommend king and chasemore.

Jim Β· 16 February 2026

Agent replied Β· 16 April 2026

"Thank you for the kind words! We take pride in providing excellent service and are thrilled to hear about your positive experience. Your recommendation means the world to us. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We had incredible help at king and Chasemore when it came to finding the perfect home for us, Jack in particular. The Communication was incredible and we were moved in a week after viewing! thanks to him giving us all the info we needed and giving us some much needed advice for first time renters, everything went so smoothly and I couldn’t recommend them enough

Keeley Β· 23 August 2024

Agent replied Β· 26 August 2024

Many thanks for your marvellous 5* review and recommendation Keeley. Best wishes, Lucy, Customer Relations.

5/5

Google

It's really great πŸ‘ thank you so much for being so kind and make the procedure soon 😊jack ,flo and erena whom we contacted they were great to do the work …

Vishnu Β· 11 October 2025

Agent replied Β· 11 October 2026

Thank you for taking the time to leave us this tremendous 5* review Vishnu. Kind regards, Lucy, Customer Relations.

5/5

Google

Alisa kept me informed very well during the whole process and was really helpful throughout. Any questions or queries I had were answered with knowledge and promptly. I Would highly recommend Alisa and her team. Thanks!

Chad Β· 22 June 2023

Agent replied Β· 21 June 2024

Thank you for your wonderful recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Both Amelia and Flow were incredibly professional and personable throughout my interactions. The process was very smooth and I was surprised at how easy it was to put and offer/have an offer accepted on a property.

Chris Β· 22 June 2023

Agent replied Β· 21 June 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Utter Disappointment

I stopped using King & Chasemore about 10 years ago, my property came up for rent again recently. I gave clear reasons why I stopped using them and they assured me they'd improved greatly, definitely NOT the case, nothing has changed in that time. My experience was impressive while they were chasing me to sign up and completely lacklustre afterwards, I’m completely annoyed with myself for trying them again, I was right in the first place. Complete lack of communication, one market report on the first week, nothing since. I had to chase them for feedback after viewings, said booked viewings that didn’t happen, 3 weeks without so much as a phone call. I informed them I’d rented the property & all I got was some cursory emails with very few words. I suggested a phone call on 2 occasions so I could give proper feedback but that wasn’t taken up. Having chased me so hard in the beginning & I was the person that chased and assured me they’d improved greatly I’d be very interested hearing about our most recent performance & the reasons why I’d never use them again. If I owned King & Chasemore & knew about this I’d be extremely disappointed. If I was employed as a trouble shooter there would be more than enough work to turn them around into a decent letting agent.

Jay Β· 30 March 2025

5/5

Google

Outstanding service from K&C Worthing. Amelia was fantastic and had all the answers to my questions. Flo has assisted us throughout the whole process and has been so patient and understanding. Thank you so much.

Gaz Β· 22 June 2023

Agent replied Β· 21 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Lauren has been an absolute joy to work with from the start. Warm and personable from the get-go whilst always being professional, competent and considerate. Would highly recommend Lauren and her team to anyone looking for a letting agent in the Worthing area.PositiveResponsiveness, Professionalism

Emma Β· 22 June 2022

Agent replied Β· 21 June 2024

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

1/5

Google

They managed my rental property for years and it was really poor. They can take literally months to answer the simplest query, and the staff often contradict each other, which does not inspire confidence. I found them disorganised and unprofessional, childish even. Because I was easygoing and patient, they took me for a fool who would just put up with a poor service without complaint. And I did - but it was because I was trusting them to get on with the job properly! Big mistake. And they're expensive too - tried to charge me nearly Β£700 renewal fee, when all the other local agents charge around Β£300 for the same level of professional referencing and inventory etc. They eventually offered to reduce it a bit, but why try to rip me off in the first place? I was a loyal client of many years.

Marianne Β· 22 June 2023

Agent replied Β· 21 June 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Highly recommend King and Chasemore, they made finding my new home a really easy process. All the team are friendly and professional. 5 star review from me!

Julie Β· 11 October 2025

Agent replied Β· 9 December 2024

Many thanks for your fantastic 5* review and recommendation Julie. I will of course pass on your kind hearted words to our Worthing branch. Best wishes, Lucy, Customer Relations.

5/5

Google

Really happy with the service provided from Angel on sales and Jack in lettings, communication from start to finish was all we could ask for. Would recommend.

Sophia Β· 11 October 2025

Agent replied Β· 9 December 2024

Many thanks Sophia for your excellent recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

We are so happy to have gone through king and chasemore. We have been under their wing for 8 years now. We would like to give thanks to Jess and Maria for helping us throughout this time. πŸ‘πŸ‘πŸ‘PositiveResponsiveness, Quality, Professionalism, Value

Sonia Β· 22 June 2022

Agent replied Β· 21 June 2024

Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Great experience and instant response!!

I recently had the pleasure of working with Victoria C. (and someone else who I can't remember) for a property valuation, and I must say, the teams service exceeded all expectations. From the moment we began the process, Victoria demonstrated exceptional professionalism, attention to detail, and an impressive depth of knowledge about the property market. The valuation they provided was not only thorough but also well-explained, covering all aspects, including current market trends, comparable properties, and potential improvements that could impact the value. She took the time to walk me through each factor affecting the valuation, ensuring I fully understood the process and felt confident about their insights. What stood out most was the teams and Victoria's willingness to answer all my questions, no matter how small, and their ability to tailor their advice to my specific needs and goals. Their friendly and approachable manner made the entire experience stress-free and enjoyable. I would highly recommend the team to anyone looking for a property valuation or guidance in the real estate market. Thank you.

ADeen Β· 26 January 2025

5/5

Google

I’ am so happy with the services provided by Jack cripps. Very helpful and got good guidance throughout my processing. Thank you

Parvathy Β· 12 November 2025

Agent replied Β· 12 December 2025

Thank you for your positive review! We are thrilled to hear that Jack Cripps provided helpful guidance during your processing. It is our goal to provide exceptional services to all our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Neil was very polite, and jack was simply amazing making the process much easier and making sure we are happy with everything

M Β· 24 December 2023

Agent replied Β· 21 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

A huge thank you to the letting team in Worthing. From our first phone call, to seeing the property, to signing and getting the keys. Even the online maintenance system was very quick to respond. Renting in the current climate and finding suitable properties have not been easy but Flo and the rest of the team was a breath of fresh air in their friendliness and professionalism. Highly recommended and thanks again.

Anja Β· 26 August 2023

Agent replied Β· 21 June 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

At all times Amelia was pro active , professional and attentive. Polite and courteous. Amelia is a good representative for King & Chasemore.

Martin Β· 26 August 2023

Agent replied Β· 21 June 2024

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Amelia and Flo made our move extremely easy and trouble free. The service King and Chasemore provide is exceptional and we would highly recommend them.

Belinda Β· 22 June 2023

Agent replied Β· 21 June 2024

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Absolute first class service from Flo Hammond. She delt with unexpected tenancy change took complete charge, went beyond her call of duty and made sure this went without a single problem at all. I think she is a star and a great ambassador for King & Chasemore lettings. Very well done, and thank you.

Mark Β· 5 August 2024

Agent replied Β· 26 August 2024

Thank you for taking the time to share your experience and for your wonderful 5* review Mark! Kind regards, Lucy, Customer Relations.

5/5

Google

I recently had the pleasure of interacting with Jack at King and Chasemore while searching for a property to rent. He was incredibly helpful, friendly, and made the process much easier. Jack answered all my questions and was always quick to respond, which made the experience stress-free. Highly recommend!

Cainan Β· 11 October 2024

Agent replied Β· 23 October 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation Cainan. Kind regards, Lucy, Customer Relations.

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Questions about King Worthing

Has King won any awards?

Yes. In The Trusted Agent 2026 awards: King, Worthing won Trusted Agent; King, Brighton won Trusted Agent; King, Church Road won Trusted Agent; King, Berwick-Upon-Tweed won Trusted Agent; King, Saltdean won Trusted Agent.

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