Trusted Agent profile · Worthing

King and Chasemore Worthing reviews

★★★★★ Great

204 reviews across 2 platforms

15 Chapel Road, Worthing, BN11 1EG

King and Chasemore's office in Worthing, at 15 Chapel Road, is rated 4.4 out of 5 across 204 reviews on two platforms, including 187 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards King and Chasemore won in 2026.

Google logo

4.7 / 5

187

Reviews on Google

This office

Trustpilot logo

17

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for King and Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Worthing office, from every platform, shown as written. First names only.

5/5

Google

Currently renting through king and chasemore lettings. Amelia has been so helpful! She’s fit me in to have extra viewings. goes to the extra lengths to answer all your query’s. All in all very smooth and quick process!! Very happy

Adele · 22 June 2023

Agent replied · 21 June 2024

Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.

5/5

Google

We rented our flat through king and Chasemore and they have been amazing, the process has been so quick and easy and they been so helpful especially as this is our first time renting so we are new to it all

Cordelia · 10 August 2025

Agent replied · 9 September 2025

We are thrilled to have provided a seamless and efficient rental process for your first experience. Thank you for trusting us to find your perfect flat! #1stTimeRenters #HappyCustomers #KingAndChasemore Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Worked with Jack moving into our new flat. Nice lad very accommodating and sorted everything smoothly.

Owen · 22 October 2024

Agent replied · 23 October 2024

Hi Owen, Thank you for your wonderful 5* review! We're thrilled to hear that Jack was able to make your move into the new flat smooth and accommodating. Best regards, Lucy, Customer Relations Team

5/5

Google

Absolutely fantastic sales team. Helped me through a very difficult time with a positive outcome.

Peter · 2 April 2026

Agent replied · 16 April 2026

Thank you for your wonderful review! We are thrilled to hear that our sales team was able to assist you during a challenging time. We strive to provide positive outcomes for all of our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Got to say that they were excellent. Alicia in the office at Worthing was constantly contacting the legal teams and purchaser to resolve issues which could delay the chain and regularly updating me on the progress. Would have been a trickier process without that attention to detail I am sure.

Mike · 22 June 2022

Agent replied · 21 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Lauren and the team at the Chapel Road branch of K&C did a fabulous job of overseeing the installation of a new tenancy in our rental flat. We were also very happy with the work from their recommended tradespeople. A smooth transition, and we are very happy with the result. Great job!PositiveResponsiveness, Quality, Professionalism

Pete · 27 August 2021

Agent replied · 21 June 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Thomas Irving truly understands the real estate market.Efficient ,kind and result -driven .I would highly recommend Thomas to anyone looking to buy or sell property .The attention to details and responsiveness were impressive .

Dora · 25 September 2023

Agent replied · 21 June 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

From start to finish Iv been so…

From start to finish Iv been so impressed with king & Chasemore. Especially Conor from the saltdean branch.

Kerri · 25 September 2025

5/5

Google

Great experience with this agency, everyone was very kind and helpful. I would definitely recommend king and chasemore.

Jim · 16 February 2026

Agent replied · 16 April 2026

"Thank you for the kind words! We take pride in providing excellent service and are thrilled to hear about your positive experience. Your recommendation means the world to us. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We had incredible help at king and Chasemore when it came to finding the perfect home for us, Jack in particular. The Communication was incredible and we were moved in a week after viewing! thanks to him giving us all the info we needed and giving us some much needed advice for first time renters, everything went so smoothly and I couldn’t recommend them enough

Keeley · 23 August 2024

Agent replied · 26 August 2024

Many thanks for your marvellous 5* review and recommendation Keeley. Best wishes, Lucy, Customer Relations.

5/5

Google

Alisa kept me informed very well during the whole process and was really helpful throughout. Any questions or queries I had were answered with knowledge and promptly. I Would highly recommend Alisa and her team. Thanks!

Chad · 22 June 2023

Agent replied · 21 June 2024

Thank you for your wonderful recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Both Amelia and Flow were incredibly professional and personable throughout my interactions. The process was very smooth and I was surprised at how easy it was to put and offer/have an offer accepted on a property.

Chris · 22 June 2023

Agent replied · 21 June 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Although going through a particularly difficult first time buying process, I cannot fault the team at King and Chasemore for their diligence in continuing to get things finalised for me. Emily and Angel have been the main people who have been keeping me updated throughout, and I am grateful to all the work they have been doing in the background with chasing and pushing things forward. Although I have another mortgage advisor, I did have a couple of appointments with Abdullah, who was very informative and helped me to understand the mortgage process further. Overall, a great team at this branch!

Eleanor · 6 April 2025

1/5

Trustpilot

Utter Disappointment

I stopped using King & Chasemore about 10 years ago, my property came up for rent again recently. I gave clear reasons why I stopped using them and they assured me they'd improved greatly, definitely NOT the case, nothing has changed in that time. My experience was impressive while they were chasing me to sign up and completely lacklustre afterwards, I’m completely annoyed with myself for trying them again, I was right in the first place. Complete lack of communication, one market report on the first week, nothing since. I had to chase them for feedback after viewings, said booked viewings that didn’t happen, 3 weeks without so much as a phone call.

Jay · 30 March 2025

5/5

Google

Outstanding service from K&C Worthing. Amelia was fantastic and had all the answers to my questions. Flo has assisted us throughout the whole process and has been so patient and understanding. Thank you so much.

Gaz · 22 June 2023

Agent replied · 21 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

1/5

Google

I am very disappointed with this Agents. They cancelled my viewing last week without any good reason and rearranged it to this week assuring me that I am the first viewer and not to worry about anything. They just rang me to cancell again because they had a viewing for the property and the offer has been accepted. They denied any reassurances they gave me despite me having a witness for their statements. They made me miss on purchasing a property I was really really interested in.

M · 24 March 2025

5/5

Google

Lauren has been an absolute joy to work with from the start. Warm and personable from the get-go whilst always being professional, competent and considerate. Would highly recommend Lauren and her team to anyone looking for a letting agent in the Worthing area.PositiveResponsiveness, Professionalism

Emma · 22 June 2022

Agent replied · 21 June 2024

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

1/5

Google

They managed my rental property for years and it was really poor. They can take literally months to answer the simplest query, and the staff often contradict each other, which does not inspire confidence. I found them disorganised and unprofessional, childish even. Because I was easygoing and patient, they took me for a fool who would just put up with a poor service without complaint. And I did - but it was because I was trusting them to get on with the job properly! Big mistake. And they're expensive too - tried to charge me nearly £700 renewal fee, when all the other local agents charge around £300 for the same level of professional referencing and inventory etc. They eventually offered to reduce it a bit, but why try to rip me off in the first place? I was a loyal client of many years.

Marianne · 22 June 2023

Agent replied · 21 June 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

We are so happy to have gone through king and chasemore. We have been under their wing for 8 years now. We would like to give thanks to Jess and Maria for helping us throughout this time. 👏👏👏PositiveResponsiveness, Quality, Professionalism, Value

Sonia · 22 June 2022

Agent replied · 21 June 2024

Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

I’ am so happy with the services provided by Jack cripps. Very helpful and got good guidance throughout my processing. Thank you

Parvathy · 12 November 2025

Agent replied · 12 December 2025

Thank you for your positive review! We are thrilled to hear that Jack Cripps provided helpful guidance during your processing. It is our goal to provide exceptional services to all our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Neil was very polite, and jack was simply amazing making the process much easier and making sure we are happy with everything

M · 24 December 2023

Agent replied · 21 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Extremely poor service and complete lack of professionalism.

An agent came out to carry out a property valuation. After the visit, no valuation was ever sent, and there was no follow-up of any kind. I waited, chased, and eventually emailed a formal complaint about the lack of communication and service.

AC · 26 January 2026

5/5

Google

A huge thank you to the letting team in Worthing. From our first phone call, to seeing the property, to signing and getting the keys. Even the online maintenance system was very quick to respond. Renting in the current climate and finding suitable properties have not been easy but Flo and the rest of the team was a breath of fresh air in their friendliness and professionalism. Highly recommended and thanks again.

Anja · 26 August 2023

Agent replied · 21 June 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

At all times Amelia was pro active , professional and attentive. Polite and courteous. Amelia is a good representative for King & Chasemore.

Martin · 26 August 2023

Agent replied · 21 June 2024

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read King and Chasemore's Google reviews

Questions about King and Chasemore Worthing

How many reviews does King and Chasemore Worthing have?

King and Chasemore's Worthing office has 204 reviews across two platforms: 187 on Google, 17 on Trustpilot (across the whole business).

What is King and Chasemore Worthing's rating?

King and Chasemore Worthing is rated 4.4 out of 5 across all 204 reviews, and 4.7 out of 5 on Google from 187 reviews.

Has King and Chasemore won any awards?

Yes. In The Trusted Agent 2026 awards: King and Chasemore, Worthing won Trusted Agent; King and Chasemore, Brighton won Trusted Agent; King and Chasemore, Church Road won Trusted Agent; King and Chasemore, Berwick-Upon-Tweed won Trusted Agent; King and Chasemore, Saltdean won Trusted Agent.

Where is King and Chasemore's Worthing office?

King and Chasemore Worthing, 15 Chapel Road, Worthing, BN11 1EG.

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